Business Associate jobs in United States, Illinois, Elgin

As a Business Analysis Associate II within the Receivables Operations Public Sector group, you will be responsible to support leadership in analyzing critical operational data and solving complex business problems. In this valued role, you will be developing strategies to support business growth, assessing and planning operations capacity, leveraging data to recommend performance and process improvement opportunities, visualizing data to tell a story, and managing business initiatives. You will participate in team-based projects with heavy interaction and collaboration with leaders and employees across the division. You will also be required to work independently with minimal supervision, while meeting all business timelines and requirements.

Job responsibilities:

• Collaborate with operations management and influence key decisions to propel business initiatives
• Leverage problem solving, modeling and communications skills
• Provide strong interpersonal and influencing skills to drive projects to completion
• Manage upwards through leveraging of data/metrics for key business decisions
• Analyze operational, performance and financial data and provide actionable responses to analysis
• Create executive level summaries of complex analyses and business results
• Build and maintain strong relationships with critical stakeholders and business partners
• Construct detailed capacity models and long/short term forecasting business projections
• Collaborate and develop effective partnerships with team members across lines of business
• Design and build quantitative and qualitative/conceptual analyses

Required qualifications, capabilities, and skills:

• Excellent verbal, written, and presentation skills with the ability to problem solve
• Experience working with large complex datasets
• Ability to interpret data and identify underlying influences
• Proficient experience with data repository usage, storage and querying of critical information
• Experience working with statistical data and applying the ability to leverage data to evaluate performance results
• Expertise using MS Excel and PowerPoint
• Strong capability on metrics development, forecasting and budgeting
• Experience utilizing Visio, Jira, Tableau, Alteryx, and SharePoint
• Project management and meeting facilitation skills
• This role may require you to work non-traditional hours and/or additional hours as business needs arise
• This role will require a government security clearance and requires proof of U.S. Legal Permanent Residence for 7 years

As a Business Analyst II in the POS Fraud Strategy Team, you will manage fraud risk strategies on the Commercial & Prepaid Card portfolios. Blending skills of complex large scale data analysis and business acumen, you will perform complex risk analyses with the objective of reducing fraud related losses while balancing customer impact. This role will require frequent interaction and communication with cross-functional partners and presentation to managers and executives. You will excel at creative thinking and problem solving, be self-motivated, confident, and ready to work in a fast-paced energetic environment.

Job Responsibilities:

• Interpret large amounts of complex data to formulate problem statements and draw conclusions regarding underlying risk dynamics, trends, and opportunities. Conduct data mining and analysis to identify business opportunities and communicate findings to senior management.
• Manage, develop, communicate, and implement optimal fraud strategies (including rules, cutoffs, policies, operational flows, etc.) to protect the bank from fraud-related losses and improve customer experience at the Point of Sale.
• Identify key risk indicators and metrics, enhance reporting, and explore new analytic areas to better capture fraud. Provide subject matter expertise on strategy implementation/testing and initiatives related to risk mitigation process improvements.
• Collaborate with cross-functional partners to understand and address key business challenges, and work with business partners to design and implement enhancements to existing processes and/or business applications.
• Assist team efforts in the critical development of new fraud pattern or spending pattern detection tools. Develop and implement solutions that strengthen business operating models, enhance the client experience, and improve efficiency and controls with guidance.
• Provide clear and concise oral and written communication across various functions and levels, inclusive of Operations, IT, and Risk Management.
• Conduct project analysis, including documenting business requirements, detailing issues and risks, and drafting business processes and data flows. Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of mitigating controls.
• Perform data analysis, including data collection, synthesis, and translation of results into concrete actionable solutions.
• Define user acceptance test plans and test cases, coordinate and execute user acceptance testing, and interpret, assess, and communicate results to enable signoff on deliverables.
• Provide implementation support, inclusive of testing and process change management, ensuring those implementations meet requirements established by Oversight and Control partners.
• Work with minimal direction/independently, keeping management informed of progress and escalating issues as necessary.

Required Qualifications, Capabilities and Skills:

• Bachelor's and/or Master's degree (OR related work experience) in a quantitative discipline within a financial services organization
• Minimum 3 years experience in fraud/risk/payments or related field
• Proven track record performing complex statistical analysis to solve business problems in a well-organized, structured approach
• Ability to achieve tight timelines on complex deliverables
• Required technical skills include leveraging Alteryx, Python, SQL, SAS, Spark to extract data from Hadoop, Hive, Teradata, SQL Server, and Oracle environments
• Skills in UNIX and MS Office related products including Excel, OneNote, PowerPoint, Teams, and Word (experience in pivot tables, charts/graphs, and formulas are also required)
• Must be a team player; Excellent relationship management skills
• Strong communication and interpersonal skills with ability to interact with individuals across departments / functions and with senior-level executives
• Excellent communication and presentations skills across various stakeholders and senior management, plus the ability to deal with different stakeholder groups to elicit business requirements, procedures, and processes
• Excellent analytical and logical thinking to understand and analyze complex business processes
• Ability to analyze and resolve project-related issues and follow through with set objectives

Preferred Qualifications, Capabilities and Skills:

• Self-starter with ability to drive for resolution
• Strong organizational and prioritization skills, detail oriented, and strong interpersonal skills
• Strong knowledge and understanding of financial services
• Ability to work in a high-paced environment, be flexible, follow tight deadlines, organize, and prioritize work