Senior Consultant jobs in United States, Illinois, Chicago

ServiceNow Senior Consultant – HR Service Delivery (HRSD)

You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.

As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.

Your key responsibilities

In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:

• Interacting with business stakeholders to evaluate business models and processes.
• Analyzing newly implemented technology solutions to verify they meet business requirements.
• Collaborating with technical teams to design and deliver system architecture solutions.

Skills and attributes for success

Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ HRSD process or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.

• Act as a workstream lead across all aspects of a ServiceNow HRSD project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
• Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
• Provide guidance and industry leading practice expertise for ServiceNow HRSD process implementations, including how specific business objectives can be met through process and technology transformation
• Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
• Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
• Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
• Ability to create high quality deliverables and project artifacts

To qualify for the role, you must have

• A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
• Typically, no less than 2 - 4 years relevant ServiceNow HRSD project experience
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 1 of the following ServiceNow certifications:
  • ServiceNow Certified Implementation Specialist – HR Service Delivery
• 3+ years of Big 4 or equivalent consulting experience
• Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
• Experience leading teams and supervising others
• A driver’s license valid in the U.S.
• Ability to travel to meet client needs

Ideally, you’ll also have

• Performance analytics and reporting experience – certifications are a plus

• Employee Center and Workplace Service Delivery experience – certifications are a plus

• Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)

We know you're just starting your career. But here are a few things that are important for this job:

Responsibilities:

• Conducting In-depth Market Analysis: Take charge of conducting thorough and exhaustive market research, employing various analytical tools and methodologies to develop insights on different markets.
• Contributing to Strategic Projects : Actively participate in strategic initiatives aimed at market entry, growth, and expansion plans.
• Preparing Detailed Analyses: Develop detailed analytical reports and presentations encompassing findings from market analyses, feasibility studies, and strategic recommendations.
• Display Problem-Solving Thinking: Apply a problem-solving mindset to dissect complex challenges encountered during market entry evaluations or strategic projects.
• Strategic Input and Execution: Offer strategic input and assist in the execution of growth plans, mergers, or acquisitions.
• Continuous Learning and Team Collaboration: Embrace a proactive approach to learning, keeping abreast of industry trends, market dynamics, and emerging technologies.

Qualifications:

• You have completed a university degree (or you will complete it in this academic year).
• You are interested in strategy consulting and, ideally, have previous experience in consulting.
• You speak and write English well, as we are a regional team and all communication is in English.
• You exhibit common sense and can stay level-headed during periods of complex and intense work. Often, you will need to rapidly familiarize yourself with unfamiliar topics.
• And most importantly, it must be a good match . You will spend a lot of time with us, so you must get along with the team personally.

Preferred Qualities:

• Global Perspective: An appreciation for diverse cultures and a global mindset that enables understanding and navigating international markets effectively. This includes sensitivity to cultural nuances and an openness to exploring opportunities beyond regional boundaries.
• Adaptability to Ambiguity: Proven capacity to thrive in ambiguous situations or uncertain environments, showcasing resilience and adaptability while maintaining focus and clarity in complex and ever-evolving scenarios.
• Leadership Potential : Display signs of leadership potential, whether through prior leadership experiences, initiative-taking, or the ability to influence peers positively, indicating the potential to grow into leadership roles within the team.
• Client Relationship Skills: A natural inclination or demonstrated ability to build strong interpersonal relationships, fostering trust and credibility through effective communication, understanding client needs, and delivering high-quality service.

We offer an attractive starting salary with an annual bonus if your work goes well. Additionally, we provide benefits that will surely please you:

• Time off: 6 weeks of leave to recharge.
• Referral reward: Earn from 10,000 to 70,000 CZK for referring a new colleague.
• Benefit points: 30,000 CZK on Benefity.cz to spend as you wish. For example, you can purchase a Multisport card, shop for gifts, or book a trip on Slevomat.
• Professional development : You will continuously learn and develop your skills with us. We offer a unique professional development program and a wide range of courses in our learning map. You can access the educational portal Udemy.com, and we offer language courses. Our colleagues will provide support in the form of counseling and internal coaching.
• Employee discounts : Enjoy discounted offers on a wide range of services. Discounts are available at Fruitisimo, Sushi Time, and the BodyBody fitness center, amongst others.
• Health and care: Gain access to fast and convenient online consulting at uLékaře.cz from qualified doctors.
• Teamwork and fun: With us, it's not just about work, but also about fun and team cooperation. We frequently organize team events such as dinner or bowling, alongside company parties and other great events that strengthen our team atmosphere. You can also participate in CSR activities.

• The first step is the entrance tests , which you will complete online. There will be three in total: English, numeracy and logical thinking, and cognitive thinking. You will have a week to complete these tests, and we appreciate timely submissions.
• The second round is an online meeting with our recruiter Karolina, where you will discuss all the necessary details of the position.
• Subsequent rounds are online interviews with Strategy & Execution team members where you will receive a brief introduction from one of our colleagues, followed by a case study. These rounds will also include questions relating to personal fit. They are a great opportunity to meet and interact with your potential future team members.
• The final part of the selection process is a short online call with the team partner.

As an Asset Health Data Analyst at either the Senior Consultant or Manager rank, you will design, build and implement scalable data solutions that drive significant business value for our asset intensive clients. Collaborating closely with other data and analytics professionals, program teams, management, and stakeholders, you will play a pivotal role in the analytics landscape to help our clients in addressing their asset health and maintenance challenges. Your experience will enable you to comprehend and dissect business requirements, translating them into precise technical specifications. You will serve as a vital link between business stakeholders and technical teams, ensuring that the development process aligns seamlessly with the intended design and objectives.

In line with client requirements, highly desirable would-be familiarity with asset management and health experience of fixed plant equipment (e.g., conveyor belts, screen houses) or mobile equipment (e.g., drills, loaders, haul trucks, light vehicles).

In line with client requirements this role is based in our

Your key responsibilities

• Working with asset health datasets and the ability to join and connect key datasets together (e.g. notifications / workorders, equipment sensors, failures) to help interconnection of information from different systems.
• Navigating gaps in data quality and developing options to improve the health of the asset both in the short term and long term.
• Conduct data-driven equipment failure investigations, failure modes analysis, failure symptoms monitoring and identify data required to assist with the investigation.
• Be able to clearly explain key insights, strengths and weaknesses of data analysis options to both technical and senior business stakeholders.
• As required, coordinate the work of junior colleagues or team members to ensure structure and focus on achieving team goals.

Skills and attributes for success

• Experience with equipment failure investigations and understanding of what data will be required to assist with the investigation.
• Knowledge in understanding reliability engineering concepts and operational challenges in mining (i.e. condition based monitoring, equipment / asset strategies, mine site operating conditions).
• Knowledge with data pipeline development, including familiarity of various technologies across time-series data historians (e.g. AVEVA PI) and cloud data platforms (e.g. Databricks, Azure, AWS).
• Proficiency and demonstrated experience in transformation of large complex data sets from source systems to target platforms (experience in Azure and AWS based solutions using one or more data engineering or data platform technologies required)
• Evidence of experience in modern development practices including use of code repositories, code review processes, and test frameworks.

Ideally, you’ll also have the skills and attributes below, but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.

• Ability to introduce innovative ways of organising, managing and integrating data to ensure its quality and ability to be used as a distinctive asset to generate a return.
• Leads by example and models behaviours that support a culture of safety, health and wellness.
• Excellent communication skills, and the ability to communicate and present information with purpose, clarity and impact

What we offer you

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package : From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally

Acknowledgement of Country

As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.

In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:

• Interacting with business stakeholders to evaluate business models and processes.
• Analyzing newly implemented technology solutions to verify they meet business requirements.
• Collaborating with technical teams to design and deliver system architecture solutions.

• Act as a Subject Matter Resource (SMR) for SAP Manufacturing during project implementations. Facilitate design workshops and discussions, gather requirements, and recommend tailored S/4 HANA best practices.
• Successfully guide the implementation of these solutions within client SAP ecosystems.

• Demonstrate in-depth functional capabilities of SAP Production Planning (PP) and associated modules, coupled with a strong business acumen.
• Provide exceptional client service by tracking project milestones, managing risks, and maintaining clear communication with stakeholders regarding progress and results.
• Cultivate and sustain relationships with key client personnel at all levels.

To excel in this role, you will need a combination of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial.

In a typical engagement, you will engage with the key stakeholders to assess their business and IT needs in the manufacturing and quality management domains. You will provide guidance on leveraging SAP capabilities to address their pain points and identify gaps beyond standard solutions. You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. You will collaborate with stakeholders and the technical team to translate requirements into effective business solutions, overseeing configurations, customizations, and integrations with SAP and non-SAP systems.The following skills and attributes will make a significant impact:

• Strong analytical and decision-making abilities.
• Proficiency in technology business requirements definition and analysis.
• Experience in system configuration design and technology cost-benefit analysis.
• Ability to manage client relationships and communicate with impact.

To qualify for the role, you must have

• A bachelor’s degree.
• Typically, no less than 2 - 4 years of related work experience in a functional capacity with exposure to the SAP Production Planning (PP) module.
• A minimum of 2 years of experience with SAP ERP and/or SAP S/4 HANA systems, specifically within the SAP manufacturing domain.
• Experience with configuration, master data and end to end understanding of the SAP PP module.
• Strong technical skills in application functional design.
• Expertise in technology business requirements definition, analysis, and mapping.
• Strong written and verbal communication, presentation, client service and technical writing skills as well as experience with delivering work products including but not limited to business process design documents and functional specification documents.
• Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies.
• A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%.

Ideally, you’ll also have

• Prior consulting industry experience or deep functional experience in the manufacturing space.
• Experience with SAP external integrations to MES, MII, ME, DMC, etc.
• SAP certifications in SAP Manufacturing, Quality Management (QM) or related modules in the production execution space.
• Experience with at least one full cycle implementation of SAP PP or QM.
• Strong organizational skills and attention to detail.

AI Finance, Manager, Tech Consulting

In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Your expertise in specific technology platforms will be crucial in providing in-depth analysis related to their implementation, customization, and optimization.

Your key responsibilities

As a Manager in Platform Business Analysis, you will play a pivotal role in the successful delivery of projects. You will lead workstream delivery, ensuring that processes and solutions are managed effectively while maintaining a focus on quality and risk management. This role offers you the opportunity to engage with clients daily, participate in planning and execution, and identify opportunities for additional services.

• Lead the delivery of complex technical initiatives, ensuring accountability for performance and results.
• Collaborate with technical teams to design and deliver system architecture solutions.
• Drive continuous process improvement by identifying innovative solutions through research and analysis.

Skills and attributes for success

• Fostering relationships with client personnel at appropriate levels. Consistently running and delivering quality client services. Driving high-quality work products within expected time frames and on budget.
• Monitoring progress, managing risk and confirming that key stakeholders are kept informed about progress and expected outcomes.
• Managing expectations of client service delivery.
• Effectively managing and motivating client engagement teams with diverse skills and backgrounds. Providing constructive on- the- job feedback/coaching to team members.
• Fostering an innovative and inclusive team-oriented work environment. Playing an active role in the counselling and mentoring of junior consultants within the organization.
• Supporting Data Management Strategy Execution, including helping execute the overall data management strategy for finance applications
• Collaborating with cross-service line teams, including Finance, Managed Services, and Tech Consulting to ensure alignment and integration of finance application data with related data initiatives
• Defining data requirements, data architecture, and data models for finance applications, considering the potential of Machine Learning and Gen AI technologies
• Leading the design and implementation of an extensible common information model for the FDL Blueprint
• Developing and maintaining documentation, including data dictionaries, entity-relationship diagrams, and data lineage maps
• Leading the development and implementation of our FDL Blueprint solution offering, ensuring scalability, performance, and security
• Collaborating with data scientists and finance SMR’s across service lines to identify opportunities for applying Machine Learning and Gen AI techniques to finance applications/personas and extend the FDL
• Supporting the establishment and maintenance of a robust data governance framework for the FDL
• Staying current with the latest advancements in Machine Learning, Gen AI, Data Management and Azure technologies and identifying and implementing innovative solutions that drive efficiency, accuracy, and insights for finance applications

To qualify for the role you must have

• A bachelor's degree and approximately five years of related work experience; or a graduate degree in the same and approximately four years of related work experience.
• Minimum of 4 years of experience in data management, with at least 1 year focused on finance application data, data modeling, financial modeling
• Strong understanding of data management principles, including data governance, data quality, and master data management
• Experience with Machine Learning techniques, Gen AI technologies, and Azure data services (e.g., Azure Data Lake, Azure Synapse Analytics, MS SQL, Python)
• Knowledge of finance applications including financial modeling (PnL, Balance Sheet, Cash Flow)
• Proficiency in data integration, data transformation, and data modeling tools and techniques
• Excellent communication, collaboration, and problem-solving skills
• Ability to work effectively in a fast-paced, dynamic environment, supporting the adoption and implementation of emerging technologies

Ideally, you’ll also have

• Degree in Finance, Computer Science, Information Systems or a related field with relevant experience in the finance data management including data modeling and ML.

Consulting - Technology Consulting – Technology Transformation – Senior

Technology Transformation

Combination of enabling capabilities and direct offerings for the CIO and CTO buyers encompassing IT Strategy, IT Operating Model Design & IT Function Transformation and Enterprise Architecture.

Your key responsibilities

• Understand and analyze issues and challenges facing the clients from strategy formulation to day to day operations.
• Understand the current situation of clients, designing the transformation roadmap, and executing the end-to-end implementation while collaborating with our technology and people consultants.
• Provide consulting services in the overall transformation of our clients’ business, such as enterprise and functional innovation, operational performance and risk transformations, digital strategy and planning, rapid profit transformation.
• A requirement to develop individual approaches and techniques for each client will help you maximize the potential.
• You will be helping companies solve a whole range of tasks: from the requirement to respond to the ever-changing demands of the market, such as AI, Blockchain, IoT, 5G.

What we look for

• Bachelor/Master's degree with an emphasis on Finance, Accounting, Statistics, Economics, Information Systems, Information Technology, Computer Science, Computer Engineering and Engineering
• Excellent written and spoken English and Chinese
• Strong analytical, teamwork and organizational skills
• Positive attitude and enthusiasm in the performance of responsibilities
• Permanent resident of the Hong Kong Special Administrative Region or international graduate who is eligible for employment in Hong Kong

What working at EY organization offers

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

As a Senior in Technology Business Analysis, you will be instrumental in connecting business needs with technical solutions. You will play a pivotal role in evaluating business models, eliciting requirements, and ensuring the technical teams deliver solutions that are in perfect harmony with business objectives.

Your key responsibilities

As a key member of our team, you will be responsible for delivering top-notch business analysis and system configuration. Your day-to-day will involve:

• Translating complex business requirements into detailed technical specifications
• Configuring and implementing solutions that align with business needs
• lead project streams while actively engaging with clients.

Skills and attributes for success

To thrive in this role, you should be action-oriented and adept at delivering processes, solutions, and projects. Your influence will extend beyond project delivery, impacting sales and service offerings. Key skills include:

• On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems.
• Analytical prowess and decision-making based on a broad understanding of policies
• Ability to guide and develop junior team members
• Proven track record of complex problem-solving and relationship management

To qualify for the role, you must have

• A Bachelor's degree
• 2 to 4 years of relevant experience working with SAP ERP based systems. At least one full implementation cycle focusing on SAP Product Costing
• Working knowledge of SAP FICO applications beyond Product Costing.

• • Good understanding of cost accounting concepts – fixed and variable costs, absorption, direct and indirect costs, overhead, analyzing margins, annual budgeting
  • Prior System Configuration experience with Management Accounting and Product Costing
  • Defining Cost Center and Profit Center Hierarchies. Strong understanding of cost flows and allocation methods (plan and actual) using S4 and ECC tools
  • Understanding of production strategies Make-to-Stock and Make-to-Order and implications on Product Costing.
  • Demonstrating proficiency in Margin Analysis (account and cost-based) - gathering requirements, creating characteristics, integrating with Extension Ledger.
  • Detailed understanding of Costing Variant and Results Analysis configuration
  • Gathering requirements, design, and build allocation cycles
  • Setting up Operating Concern and Controlling Area, and Plan Versions.
  • Building reports using available SAP tools such SAP Queries, Report Painter, Report Writer and CO-PA reporting
  • Understanding of integration points with other SAP components - Production Planning, Material Management and Financial Accounting
  • Understanding the functionalities of Material Ledger

• Building and Managing Relationships
• Complex Problem-Solving
• Strong written and verbal communication, presentation, client service and technical writing skills
• Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies
• A willingness to travel to meet client needs; travel is estimated at 80%

Ideally, you’ll also have

• Prior consulting industry experience or deep functional experience
• SAP Certification/s
• C_TS4CO SAP Certified Associate - SAP S/4HANA for Management Accounting Associates Experience with at least one full cycle implementation of your core module
• Additional qualifications that complement the role
  • Additional SAP Finance certifications
  • Prior industry experience in Accounting department
• A proactive approach to professional development
• The ability to adapt to diverse environments and cultures