Senior Account Executive jobs in United States, Illinois, Chicago

ServiceNow Senior Consultant – HR Service Delivery (HRSD)

You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.

As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.

Your key responsibilities

In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:

• Interacting with business stakeholders to evaluate business models and processes.
• Analyzing newly implemented technology solutions to verify they meet business requirements.
• Collaborating with technical teams to design and deliver system architecture solutions.

Skills and attributes for success

Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ HRSD process or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.

• Act as a workstream lead across all aspects of a ServiceNow HRSD project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
• Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
• Provide guidance and industry leading practice expertise for ServiceNow HRSD process implementations, including how specific business objectives can be met through process and technology transformation
• Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
• Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
• Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
• Ability to create high quality deliverables and project artifacts

To qualify for the role, you must have

• A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
• Typically, no less than 2 - 4 years relevant ServiceNow HRSD project experience
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 1 of the following ServiceNow certifications:
  • ServiceNow Certified Implementation Specialist – HR Service Delivery
• 3+ years of Big 4 or equivalent consulting experience
• Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
• Experience leading teams and supervising others
• A driver’s license valid in the U.S.
• Ability to travel to meet client needs

Ideally, you’ll also have

• Performance analytics and reporting experience – certifications are a plus

• Employee Center and Workplace Service Delivery experience – certifications are a plus

• Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)

As an Executive Administrative Coordinator, you will provide high-level, functionally specialized administrative, project and operational support to multiple executives of the firm who hold designated leadership positions. You will be closely aligned and integrated with the operations, strategies and business objectives of senior leaders with visibility across their network. You will proactively identify the needs and challenges of the executive, identifying effective solutions and ensuring that all necessary preparations and support are in place to enable the executive's success. You will track, coordinate and execute on confidential projects, applying judgment and selecting methods for meeting objectives. As a representative of the executive leaders, you will foster sophisticated relationships and interact with internal and external clients and stakeholders.

Your key responsibilities

• Manage daily execution of administrative services for eligible partners, principals, managing directors and directors
• Apply specialized knowledge of service line, sector and operations role of executive to make independent decisions to accomplish project, administrative and operational objectives
• Apply an in-depth understanding of the key drivers affecting the leader’s role and business priorities to administrative and project coordination
• Identify and resolve administrative issues and challenges, analyze problems and implement solutions to improve efficiency and productivity
• Build and foster relationships with internal and external business leaders and stakeholders and their administrative staff to support business objectives
• Protect confidential/proprietary information and manage data and records securely
• Demonstrate high level firm/service line knowledge of QRM policies
• Independently compose, format and edit non-technical business documents in conjunction with leader executives and appropriate internal communications professionals
• Liaise with service line and core business service personnel to track and coordinate executive work/projects; manage information and respond to requests accurately and promptly
• Compile, review and analyze markets and budget reports to create tracking reports, identify action items, coordinate follow up and prepare meeting materials
• Anticipate and apply knowledge of leaders’ priorities to manage complex and constantly changing calendars
• Coordinate domestic/international travel, internal and external events, meetings and conferences within scope leveraging appropriate resources

Skills and attributes for success

• Complex problem solving within realm of role responsibilities, using strong analytical, organizational and research skills
• Independent decision maker exercising discretion/judgment
• Assimilate unfamiliar issues rapidly
• Proactively escalate identified or potential issues
• Ability to communicate effectively and professionally with all levels including senior leaders with sensitivity to matters that require diplomacy
• Navigate organizational structures, changing environments and sensitive relationships
• Prioritize and perform multiple tasks simultaneously
• Advanced skills in MS Word, Excel, PowerPoint, Teams, SharePoint and Outlook
• Work independently

To qualify for the role, you must have

• BA/BS degree or relevant experience
• 8-10 plus years of experience
• Typically, no less than 5 - 7 years relevant experience
• Flexible for overtime as required. Vacation dependent on business needs and cycles.
• Work primarily onsite in the EY office, client or meeting site as determined.
• Must be flexible to travel

Ideally, you’ll also have

• 5+ yrs. exp supporting senior leadership level executives in large organization or firm
• Project coordination experience

Your key responsibilities

As a MSFT Alliance SE, you’ll be responsible for leading the Alliance sales activity by delivering against defined sales and pipeline targets. You’ll build relationships with top priority clients for joint alliance pursuits and drive sales directly in the market. You’ll be a subject matter expert on the alliance program, MSFT powered transformations and solutions and the joint EY-MSFT value proposition. You will have expertise and experience in MSFT technologies, working with the MSFT channel teams on sales & GTM motions, developing/maintaining relevant alliance partner relationships and able to lead pursuits independently through qualification phase if needed. Your time will be primarily focused on external selling, actively engaging with MSFT, your client(s) and EY account and industry leadership

To qualify for the role, you must have

• 12 to15+ years of quota carrying sales experience in professional services, solutions, and technology.
• Direct and MSFT channel sales experience
• Experience selling enterprise solutions to Consumer Products and Retail clients.
• Services sales experience working at Big 4 firm or other GSI.
• Knowledge and expertise across top Microsoft technologies including but not limited to Azure/cloud, Data & AI, cyber and Power Platforms
• Expert client management and relationship skills, strong executive presence, and expertise in influencing without authority.
• Expert knowledge of EY’s Alliances, products and services
• Solid understanding of the marketplace/industry, competitive intel, and target account profiles information
• Strong ability to handle and resolve conflict.
• A University/bachelor’s degree

Ideally, you’ll also have

• Technical IT background and/ or delivery management leadership experience
• Strong coaching and mentoring skills
• Team selling experience.
• Ability to travel.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

• We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $221,410 to $280,070 plus participation in an incentive compensation program applicable to Sales Executives. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $265,650 to $318,290 plus participation in an incentive compensation program applicable to Sales Executives. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

We know you're just starting your career. But here are a few things that are important for this job:

Responsibilities:

• Conducting In-depth Market Analysis: Take charge of conducting thorough and exhaustive market research, employing various analytical tools and methodologies to develop insights on different markets.
• Contributing to Strategic Projects : Actively participate in strategic initiatives aimed at market entry, growth, and expansion plans.
• Preparing Detailed Analyses: Develop detailed analytical reports and presentations encompassing findings from market analyses, feasibility studies, and strategic recommendations.
• Display Problem-Solving Thinking: Apply a problem-solving mindset to dissect complex challenges encountered during market entry evaluations or strategic projects.
• Strategic Input and Execution: Offer strategic input and assist in the execution of growth plans, mergers, or acquisitions.
• Continuous Learning and Team Collaboration: Embrace a proactive approach to learning, keeping abreast of industry trends, market dynamics, and emerging technologies.

Qualifications:

• You have completed a university degree (or you will complete it in this academic year).
• You are interested in strategy consulting and, ideally, have previous experience in consulting.
• You speak and write English well, as we are a regional team and all communication is in English.
• You exhibit common sense and can stay level-headed during periods of complex and intense work. Often, you will need to rapidly familiarize yourself with unfamiliar topics.
• And most importantly, it must be a good match . You will spend a lot of time with us, so you must get along with the team personally.

Preferred Qualities:

• Global Perspective: An appreciation for diverse cultures and a global mindset that enables understanding and navigating international markets effectively. This includes sensitivity to cultural nuances and an openness to exploring opportunities beyond regional boundaries.
• Adaptability to Ambiguity: Proven capacity to thrive in ambiguous situations or uncertain environments, showcasing resilience and adaptability while maintaining focus and clarity in complex and ever-evolving scenarios.
• Leadership Potential : Display signs of leadership potential, whether through prior leadership experiences, initiative-taking, or the ability to influence peers positively, indicating the potential to grow into leadership roles within the team.
• Client Relationship Skills: A natural inclination or demonstrated ability to build strong interpersonal relationships, fostering trust and credibility through effective communication, understanding client needs, and delivering high-quality service.

We offer an attractive starting salary with an annual bonus if your work goes well. Additionally, we provide benefits that will surely please you:

• Time off: 6 weeks of leave to recharge.
• Referral reward: Earn from 10,000 to 70,000 CZK for referring a new colleague.
• Benefit points: 30,000 CZK on Benefity.cz to spend as you wish. For example, you can purchase a Multisport card, shop for gifts, or book a trip on Slevomat.
• Professional development : You will continuously learn and develop your skills with us. We offer a unique professional development program and a wide range of courses in our learning map. You can access the educational portal Udemy.com, and we offer language courses. Our colleagues will provide support in the form of counseling and internal coaching.
• Employee discounts : Enjoy discounted offers on a wide range of services. Discounts are available at Fruitisimo, Sushi Time, and the BodyBody fitness center, amongst others.
• Health and care: Gain access to fast and convenient online consulting at uLékaře.cz from qualified doctors.
• Teamwork and fun: With us, it's not just about work, but also about fun and team cooperation. We frequently organize team events such as dinner or bowling, alongside company parties and other great events that strengthen our team atmosphere. You can also participate in CSR activities.

• The first step is the entrance tests , which you will complete online. There will be three in total: English, numeracy and logical thinking, and cognitive thinking. You will have a week to complete these tests, and we appreciate timely submissions.
• The second round is an online meeting with our recruiter Karolina, where you will discuss all the necessary details of the position.
• Subsequent rounds are online interviews with Strategy & Execution team members where you will receive a brief introduction from one of our colleagues, followed by a case study. These rounds will also include questions relating to personal fit. They are a great opportunity to meet and interact with your potential future team members.
• The final part of the selection process is a short online call with the team partner.

As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.

In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:

• Interacting with business stakeholders to evaluate business models and processes.
• Analyzing newly implemented technology solutions to verify they meet business requirements.
• Collaborating with technical teams to design and deliver system architecture solutions.

• Act as a Subject Matter Resource (SMR) for SAP Manufacturing during project implementations. Facilitate design workshops and discussions, gather requirements, and recommend tailored S/4 HANA best practices.
• Successfully guide the implementation of these solutions within client SAP ecosystems.

• Demonstrate in-depth functional capabilities of SAP Production Planning (PP) and associated modules, coupled with a strong business acumen.
• Provide exceptional client service by tracking project milestones, managing risks, and maintaining clear communication with stakeholders regarding progress and results.
• Cultivate and sustain relationships with key client personnel at all levels.

To excel in this role, you will need a combination of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial.

In a typical engagement, you will engage with the key stakeholders to assess their business and IT needs in the manufacturing and quality management domains. You will provide guidance on leveraging SAP capabilities to address their pain points and identify gaps beyond standard solutions. You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. You will collaborate with stakeholders and the technical team to translate requirements into effective business solutions, overseeing configurations, customizations, and integrations with SAP and non-SAP systems.The following skills and attributes will make a significant impact:

• Strong analytical and decision-making abilities.
• Proficiency in technology business requirements definition and analysis.
• Experience in system configuration design and technology cost-benefit analysis.
• Ability to manage client relationships and communicate with impact.

To qualify for the role, you must have

• A bachelor’s degree.
• Typically, no less than 2 - 4 years of related work experience in a functional capacity with exposure to the SAP Production Planning (PP) module.
• A minimum of 2 years of experience with SAP ERP and/or SAP S/4 HANA systems, specifically within the SAP manufacturing domain.
• Experience with configuration, master data and end to end understanding of the SAP PP module.
• Strong technical skills in application functional design.
• Expertise in technology business requirements definition, analysis, and mapping.
• Strong written and verbal communication, presentation, client service and technical writing skills as well as experience with delivering work products including but not limited to business process design documents and functional specification documents.
• Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies.
• A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%.

Ideally, you’ll also have

• Prior consulting industry experience or deep functional experience in the manufacturing space.
• Experience with SAP external integrations to MES, MII, ME, DMC, etc.
• SAP certifications in SAP Manufacturing, Quality Management (QM) or related modules in the production execution space.
• Experience with at least one full cycle implementation of SAP PP or QM.
• Strong organizational skills and attention to detail.

AI Finance, Manager, Tech Consulting

In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Your expertise in specific technology platforms will be crucial in providing in-depth analysis related to their implementation, customization, and optimization.

Your key responsibilities

As a Manager in Platform Business Analysis, you will play a pivotal role in the successful delivery of projects. You will lead workstream delivery, ensuring that processes and solutions are managed effectively while maintaining a focus on quality and risk management. This role offers you the opportunity to engage with clients daily, participate in planning and execution, and identify opportunities for additional services.

• Lead the delivery of complex technical initiatives, ensuring accountability for performance and results.
• Collaborate with technical teams to design and deliver system architecture solutions.
• Drive continuous process improvement by identifying innovative solutions through research and analysis.

Skills and attributes for success

• Fostering relationships with client personnel at appropriate levels. Consistently running and delivering quality client services. Driving high-quality work products within expected time frames and on budget.
• Monitoring progress, managing risk and confirming that key stakeholders are kept informed about progress and expected outcomes.
• Managing expectations of client service delivery.
• Effectively managing and motivating client engagement teams with diverse skills and backgrounds. Providing constructive on- the- job feedback/coaching to team members.
• Fostering an innovative and inclusive team-oriented work environment. Playing an active role in the counselling and mentoring of junior consultants within the organization.
• Supporting Data Management Strategy Execution, including helping execute the overall data management strategy for finance applications
• Collaborating with cross-service line teams, including Finance, Managed Services, and Tech Consulting to ensure alignment and integration of finance application data with related data initiatives
• Defining data requirements, data architecture, and data models for finance applications, considering the potential of Machine Learning and Gen AI technologies
• Leading the design and implementation of an extensible common information model for the FDL Blueprint
• Developing and maintaining documentation, including data dictionaries, entity-relationship diagrams, and data lineage maps
• Leading the development and implementation of our FDL Blueprint solution offering, ensuring scalability, performance, and security
• Collaborating with data scientists and finance SMR’s across service lines to identify opportunities for applying Machine Learning and Gen AI techniques to finance applications/personas and extend the FDL
• Supporting the establishment and maintenance of a robust data governance framework for the FDL
• Staying current with the latest advancements in Machine Learning, Gen AI, Data Management and Azure technologies and identifying and implementing innovative solutions that drive efficiency, accuracy, and insights for finance applications

To qualify for the role you must have

• A bachelor's degree and approximately five years of related work experience; or a graduate degree in the same and approximately four years of related work experience.
• Minimum of 4 years of experience in data management, with at least 1 year focused on finance application data, data modeling, financial modeling
• Strong understanding of data management principles, including data governance, data quality, and master data management
• Experience with Machine Learning techniques, Gen AI technologies, and Azure data services (e.g., Azure Data Lake, Azure Synapse Analytics, MS SQL, Python)
• Knowledge of finance applications including financial modeling (PnL, Balance Sheet, Cash Flow)
• Proficiency in data integration, data transformation, and data modeling tools and techniques
• Excellent communication, collaboration, and problem-solving skills
• Ability to work effectively in a fast-paced, dynamic environment, supporting the adoption and implementation of emerging technologies

Ideally, you’ll also have

• Degree in Finance, Computer Science, Information Systems or a related field with relevant experience in the finance data management including data modeling and ML.

Consulting - Technology Consulting – Technology Transformation – Senior

Technology Transformation

Combination of enabling capabilities and direct offerings for the CIO and CTO buyers encompassing IT Strategy, IT Operating Model Design & IT Function Transformation and Enterprise Architecture.

Your key responsibilities

• Understand and analyze issues and challenges facing the clients from strategy formulation to day to day operations.
• Understand the current situation of clients, designing the transformation roadmap, and executing the end-to-end implementation while collaborating with our technology and people consultants.
• Provide consulting services in the overall transformation of our clients’ business, such as enterprise and functional innovation, operational performance and risk transformations, digital strategy and planning, rapid profit transformation.
• A requirement to develop individual approaches and techniques for each client will help you maximize the potential.
• You will be helping companies solve a whole range of tasks: from the requirement to respond to the ever-changing demands of the market, such as AI, Blockchain, IoT, 5G.

What we look for

• Bachelor/Master's degree with an emphasis on Finance, Accounting, Statistics, Economics, Information Systems, Information Technology, Computer Science, Computer Engineering and Engineering
• Excellent written and spoken English and Chinese
• Strong analytical, teamwork and organizational skills
• Positive attitude and enthusiasm in the performance of responsibilities
• Permanent resident of the Hong Kong Special Administrative Region or international graduate who is eligible for employment in Hong Kong

What working at EY organization offers

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.