Hr Coordinator jobs in United States, Illinois, Chicago

ServiceNow Senior Consultant – HR Service Delivery (HRSD)

You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.

As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.

Your key responsibilities

In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:

• Interacting with business stakeholders to evaluate business models and processes.
• Analyzing newly implemented technology solutions to verify they meet business requirements.
• Collaborating with technical teams to design and deliver system architecture solutions.

Skills and attributes for success

Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ HRSD process or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.

• Act as a workstream lead across all aspects of a ServiceNow HRSD project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
• Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
• Provide guidance and industry leading practice expertise for ServiceNow HRSD process implementations, including how specific business objectives can be met through process and technology transformation
• Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
• Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
• Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
• Ability to create high quality deliverables and project artifacts

To qualify for the role, you must have

• A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
• Typically, no less than 2 - 4 years relevant ServiceNow HRSD project experience
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 1 of the following ServiceNow certifications:
  • ServiceNow Certified Implementation Specialist – HR Service Delivery
• 3+ years of Big 4 or equivalent consulting experience
• Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
• Experience leading teams and supervising others
• A driver’s license valid in the U.S.
• Ability to travel to meet client needs

Ideally, you’ll also have

• Performance analytics and reporting experience – certifications are a plus

• Employee Center and Workplace Service Delivery experience – certifications are a plus

• Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)

As an Executive Administrative Coordinator, you will provide high-level, functionally specialized administrative, project and operational support to multiple executives of the firm who hold designated leadership positions. You will be closely aligned and integrated with the operations, strategies and business objectives of senior leaders with visibility across their network. You will proactively identify the needs and challenges of the executive, identifying effective solutions and ensuring that all necessary preparations and support are in place to enable the executive's success. You will track, coordinate and execute on confidential projects, applying judgment and selecting methods for meeting objectives. As a representative of the executive leaders, you will foster sophisticated relationships and interact with internal and external clients and stakeholders.

Your key responsibilities

• Manage daily execution of administrative services for eligible partners, principals, managing directors and directors
• Apply specialized knowledge of service line, sector and operations role of executive to make independent decisions to accomplish project, administrative and operational objectives
• Apply an in-depth understanding of the key drivers affecting the leader’s role and business priorities to administrative and project coordination
• Identify and resolve administrative issues and challenges, analyze problems and implement solutions to improve efficiency and productivity
• Build and foster relationships with internal and external business leaders and stakeholders and their administrative staff to support business objectives
• Protect confidential/proprietary information and manage data and records securely
• Demonstrate high level firm/service line knowledge of QRM policies
• Independently compose, format and edit non-technical business documents in conjunction with leader executives and appropriate internal communications professionals
• Liaise with service line and core business service personnel to track and coordinate executive work/projects; manage information and respond to requests accurately and promptly
• Compile, review and analyze markets and budget reports to create tracking reports, identify action items, coordinate follow up and prepare meeting materials
• Anticipate and apply knowledge of leaders’ priorities to manage complex and constantly changing calendars
• Coordinate domestic/international travel, internal and external events, meetings and conferences within scope leveraging appropriate resources

Skills and attributes for success

• Complex problem solving within realm of role responsibilities, using strong analytical, organizational and research skills
• Independent decision maker exercising discretion/judgment
• Assimilate unfamiliar issues rapidly
• Proactively escalate identified or potential issues
• Ability to communicate effectively and professionally with all levels including senior leaders with sensitivity to matters that require diplomacy
• Navigate organizational structures, changing environments and sensitive relationships
• Prioritize and perform multiple tasks simultaneously
• Advanced skills in MS Word, Excel, PowerPoint, Teams, SharePoint and Outlook
• Work independently

To qualify for the role, you must have

• BA/BS degree or relevant experience
• 8-10 plus years of experience
• Typically, no less than 5 - 7 years relevant experience
• Flexible for overtime as required. Vacation dependent on business needs and cycles.
• Work primarily onsite in the EY office, client or meeting site as determined.
• Must be flexible to travel

Ideally, you’ll also have

• 5+ yrs. exp supporting senior leadership level executives in large organization or firm
• Project coordination experience

ServiceNow Consulting Manager – HR Service Delivery (HRSD)

You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.

In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions.

Your key responsibilities

As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem-solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment. This role is based in the US, with regular travel required to meet client needs.

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with performance objectives.
• Actively participate in client working sessions, leading workstreams from planning through execution and closure.

Skills and attributes for success

Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ HRSD process or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.

• Act as an engagement or workstream lead across all aspects of a ServiceNow HRSD project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
• Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers)
• Ability to build and foster client relationships and demonstrate the value of EY services
• Excellent business acumen with the ability to make fact-based decisions and resolve conflicts
• Provide guidance and industry leading practice expertise for ServiceNow HRSD process implementations, including how specific business objectives can be met through process and technology transformation
• Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
• Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources

• Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
• Ability to support pre-sales efforts including creating proposals and estimates
• Ability to create high quality deliverables and project artifacts

To qualify for the role, you must have

• A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
• Typically, no less than 4 - 6 years relevant ServiceNow HRSD project experience
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 1 of the following ServiceNow certifications:
  • ServiceNow Certified Implementation Specialist – HR Service Delivery
• 5+ years of Big 4 or equivalent consulting experience
• Excellent soft skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
• Experience leading teams and supervising others

• A driver’s license valid in the U.S.
• Ability to travel to meet client needs

Ideally, you’ll also have

• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)

• Performance analytics and reporting experience – certifications are a plus

• Employee Center and Workplace Service Delivery experience – certifications are a plus

• Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)

Organization and People – HR Transactions – Senior

With a growing addressable market of $115b+, and a market leading brand, People Consulting has a significant opportunity to help our clients address complex issues relating to their people agendas.

Your key responsibilities

You will work on multiple M&A projects. In this role, you will be required to deliver quality client service, provide flexible and innovative HR solutions and balance multiple priorities. You will also be expected to have excellent communication skills, integrate into and lead new teams, and rapidly establish relationships. Specifically, you should contribute to generating profitable revenue through identifying follow-on engagement opportunities and developing lasting relationships with clients. You should also demonstrate relevant technical skills in understanding M&A transactions generally with emphasis on HR operations design and delivery, data analytics, and understand global and local HR and workforce impacts of buying or selling a business.

Skills and attributes for success

To thrive in this role, you'll need a blend of technical and business skills, including organization and workforce analysis, HR strategy, digital fluency, and complex problem-solving. Your ability to build relationships and communicate with impact will be crucial. You'll also need to demonstrate:

• Experience with HR aspects of mergers/acquisitions
• Have Due Diligence and M&A experience through the full life cycle of an acquisition, divestiture or spin.
• Contribute to client satisfaction by providing timely and effective responses to client needs and concerns
• Take a practical approach to solving issues and gaining client agreement
• Contribute to business development and client pursuit activities by preparing proposals and delivering presentations for potential clients
• Incorporate and be open to learning new applications of evolving technology into daily workflow including tools such as Microsoft Co-Pilot, agentic AI, and LLM modules to support data analysis, deliverable development and challenge traditional approaches.

To qualify for the role, you must have

• A bachelor's degree in a relevant field of business, human resources or psychology
• At least 3-5 years of relevant experience
• Relevant experience through one of the following: Professional services role with a global management consultancy firm or niche consultancy, internal human resources role in industry or related line role in industry, in which you gained exposure to a large-scale project(s)
• Expertise in automation opportunity assessment and prioritization
• Strategic thinking with a digital strategy focus
• Awareness of HR compliance and regulation
• Willingness to travel as needed, and comfortable working in a hybrid environment with an average of three (3) days per week at a client site or within an EY office.

Ideally, you’ll also have

• Experience in process optimization and HR technology implementation
• Experience leading and delivering HR Transformation engagements, including strategy, process evaluation, process improvement and risk mediation, design of HR system delivery options and/or HR IT strategy
• Experience in one or more areas of: reward, benefits, compensation, or talent
• A proactive approach to sustainability and hybrid collaboration
• Learning agility and the ability to drive outcomes
• HR Certification

As a Senior Operations Specialist, you will play a pivotal role in analytics and KPI tracking, contributing to various operational functions across the organization. This is your chance to gain invaluable insights into the operations of a consultancy and help shape its future.

Your key responsibilities

• Drive operational excellence by supporting KPIs in business delivery, learning and compliance.
• Identify opportunities for process improvements and automation that add value for stakeholders.
• Conduct regular analyses of budgets, productivity, and utilization, along with ad hoc assessments to meet business needs.
• Collaborate on the budgeting process by developing the Market Leadership Plan for headcount and utilization targets.
• Serve as a trusted advisor to consulting teams and leadership, providing timely reports, presentations, and insights.
• Work cross-functionally with HR, Recruitment, Finance, and other departments to streamline processes and resolve challenges.
• Prepare and quality-check reports to ensure accuracy and compliance.
• Maintain comprehensive process documentation for future reference.

To qualify for the role, you must have

• Strong analytical skills with a keen attention to detail.
• 3+ years of relevant experience.
• Excellent English communication skills, both written and verbal.
• A client-centric mindset with a sense of urgency in addressing requests.
• Adaptability to shifting priorities in a fast-paced environment.
• Exceptional teamwork and interpersonal skills.
• Proficiency in Excel.

Ideally, you’ll also have

• Experience with Power BI and Power Automate.
• Proficiency in Polish.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established theProcedure for reporting breaches of law and undertaking appropriate follow-up actions

EXPECTATIONS AND TASKS

The Data Protection and Privacy Coordinator’s main tasks are to:

• Assist the local CFO’s in meeting their responsibility for GDPR topics, local data protection topics and dedicated processes of the legal entity
• Conduct Data Protection and Privacy analysis on local applicable and upcoming DPP law
• Review existing Data Protection and Privacy Controls, roles and responsibilities and develop Data Protection and Privacy recommendations
• Provide recommendations for the implementation of local legal requirements
• Support the creation of local data protection policies or standards
• Develop and perform local data protection trainings for employees
• Drive local data protection and privacy report
• Support local Data Protection and Privacy compliance audits
• Support local management in a case of local
• supervisory authority requests
• data breaches,
• escalations triggered by a data subject or
• any other control requests
• Monitor and support those local processes within the assigned region are enrolled in the records of processing activities and provide regular report

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

EDUCATION

• Graduation from accredited law school, further graduation advantageous

PROFESSIONAL TRAINING & CERTIFICATION

• licensed to practice law in the appropriate jurisdiction

REQUIRED SKILLS

• Good knowledge of local data protection laws and best practices and/or strong desire to learn data protection laws, local data protection laws in the region
• Good written and verbal communication
• Good presentation skills
• Good collaborative work relationship skills with similar functions across the company
• Customer focused and business driven
• Good competence with various tools
• Fluency in English and one main local language in the region

PREFERRED SKILLS

• Proficiency in other languages advantageous

WORK EXPERIENCE

• Not required but preferred: good knowledge of local laws, general knowledge of company processes and collaboration with global/cross-functional teams
  (minimum 3-5 years working experience.

Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.