Enterprise Architect jobs in United States, Illinois, Chicago

As an Enterprise Asset Management (EAM) professional, you’ll focus on bringing solutions and strategies to advance our clients' work and asset management capabilities. You’ll work with high-performing teams that drive growth and deliver exceptional client service, ensuring you play your part in building a better working world through better working assets.

As a Senior Manager, you will be responsible for driving the sales pipeline and designing Maximo/Maximo Application Suite (MAS) EAM solutions for customers. Your objectives will include increasing revenue, profitability, and market competitiveness; ensuring solutions meet customer requirements; and designing and delivering complex solutions as per customer needs.

Your Key Responsibilities

The EAM Senior Manager will provide Maximo/MAS consulting services to EAM clients, helping them improve business performance.

• Develop external eminence across the sub-capabilities in the EAM space.
• Promote an effective forum for sharing EAM expertise.
• Strengthen our collective EAM knowledge, helping resolve our clients' EAM challenges.
• Work with the business development team to jointly assess customer opportunities.
• Capture Maximo/MAS requirements and design end-to-end solutions addressing customers’ business drivers.
• Support the development of new Maximo/MAS opportunities in conjunction with the business development teams.
• Provide consultancy to customers in the development of their requirements, where appropriate.
• Actively participate in the RFI/RFP process and develop proposals in line with customer needs, liaising and qualifying with other colleagues as necessary.
• Present technical solutions to customers, both formally and informally, as required.
• Author high-quality, informative content with solution descriptions and diagrams as part of the RFI/RFP process.
• Be the voice of the market; gather and consolidate market observations and trends.
• Validate order documentation before submitting it to the delivery team.
• Provide additional information and advice to the Service Delivery and Operations team during implementation to drive successful delivery engagements that are profitable and of the highest quality.
• Provide various levels of reports for top opportunities, weekly progress reports, and ad-hoc reports requested by management.
• Maintain and upskill knowledge of various products, services, and industry practices.

Skills and Attributes for Success

• Strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues at all levels.
• Ability to challenge and inspire both co-workers and clients to think about difficult situations in new and transformative ways.
• Promote diverse and inclusive teaming and leadership.
• Provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership.
• Actively contribute to improving operational efficiency on projects and internal initiatives.
• Consistently drive projects to completion with high quality, in line with our commitment to quality.
• Lead teams or parts of teams on engagements, anticipating and identifying risks and escalating issues as appropriate.
• Help create a positive learning culture, coach and counsel junior team members, and help them develop.

To Qualify for the Role, You Must Have

• A bachelor’s degree in Business, Information Technology, Engineering, Marketing, Economics, Finance, or a related field.
• A minimum of 8 to 10 years of related work experience or a graduate degree and 7 years of related work experience.
• A minimum of 8 years of experience delivering Maximo/MAS services to EAM clients.
• Experience leading teams, managing engagement economics, and business development.
• Flexibility to work across advisory services if needed.
• Proven work experience in one or more of the following areas: Utility (Transmission, Distribution, Generation, Nuclear), Oil and Gas, Media and Entertainment, Regulatory, Customer, Supply Chain, Finance Transformation, implementation.
• Ability to travel 60+%; valid driver’s license and US passport required.

Ideally, You’ll Also Have

• Experience with Schedule, Dispatch, and Mobile.
• Compatible Units experience.
• Project Systems, structure, WBS creation, and accounting linkage experience.
• Master’s degree in Information Technology, Business Administration, or a related field.
• Additional EAM product experience.
• EAM Configuration tools experience is desired.

Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As an EY professional, you will help them grow and turn their strategy into reality. You’ll work with high-performing teams that drive growth and deliver exceptional client service, contributing to building a better working world.

As an Enterprise Asset Management (EAM) professional, you’ll focus on enhancing our clients' work and asset management capabilities. You’ll collaborate with high-performing teams to drive growth and deliver exceptional client service, ensuring better working assets.

Your Role

As a Manager, you will manage and deliver client engagements, often interacting at an executive level. You will also engage in sales and practice development activities, increasing value and efficiency. You’ll mentor and coach team members, fostering an inclusive culture and high-performing teams.

Key Responsibilities:

• Provide Maximo/Maximo Application Suite (MAS) consulting services to EAM clients.
• Mentor, coach, and counsel client team members, fostering an inclusive culture and high-performing teams.
• Maximize operational efficiencies on engagements.
• Perform functional tasks, including requirements development, configuration, maintenance, enhancements, and upgrades.
• Understand the applications’ functionality, intended processes, uses, and features that business partners can leverage.
• Work with users and development staff on issues related to the implementation of maintenance, purchasing, service management, and inventory management.
• Have experience with relational databases, reporting, and other technologies.
• Understand software development and applications development life cycles, along with formal project management techniques.
• Interact with users to obtain and share information needed for successful system implementation, upgrades, and maintenance.
• Enhance our brand through strong external relationships across a network of existing and future clients.
• Provide strategic and relevant insight, connectedness, and responsiveness to all clients to anticipate their needs.
• Strengthen our collective EAM knowledge, helping resolve our clients’ EAM challenges.
• Develop external eminence in the EAM space.
• Promote knowledge sharing and strengthen collective EAM expertise.

Skills and Attributes for Success:

• Strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues at all levels.
• Ability to challenge and inspire both coworkers and clients to think about difficult situations in new and transformative ways.
• Provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership.
• Actively contribute to improving operational efficiency on projects and internal initiatives.
• Consistently drive projects to completion with high quality, in line with our commitment to quality.
• Lead teams or parts of teams on engagements, anticipating and identifying risks and escalating issues as appropriate.
• Help create a positive learning culture, coach and counsel junior team members, and help them develop.

Qualifications:

• Bachelor’s degree in Business, Information Technology, Engineering, Marketing, Economics, Finance, or a related field.
• Minimum of five years of related work experience or a graduate degree and four years of related work experience.
• Minimum of four years of experience delivering Maximo/MAS consulting services to EAM clients.
• Experience leading teams and managing engagement economics.
• Flexibility to work across consulting services if needed.
• Willingness to travel up to 60+%; valid driver’s license and US passport required.

Preferred Qualifications:

• Utility experience is a major plus.
• Experience with Schedule, Dispatch, and Mobile.
• Experience configuring and understanding compatible units.
• Master’s degree in Information Technology, Business Administration, or a related field.
• Experience with SAP EAM, Infor EAM, and/or Oracle products.
• EAM Configuration tools experience is desired.

Consulting - Tech Consulting - FinTech - Enterprise Performance Management (EPM) - Senior Manager

Our EPM team helps apply cutting-edge technology and techniques to bring solutions to our clients. You will help our clients navigate the complex world of Enterprise Performance Management through detailed process design and implementation support. Our Advisory Seniors specialize in serving EY clients by guiding them through complex systems of forecasting, planning, budgeting and the integration with analytical and reporting solutions.

Your key responsibilities

As a Senior Manager in Solution Architecture, you will be at the heart of our technology capability, driving the delivery of complex solutions that align with our strategic business objectives. You will manage budgets, oversee project delivery, and ensure performance outcomes while building and maintaining valuable client and commercial relationships.

In this pivotal role, you will:

• Lead the delivery of technical solutions, ensuring quality and managing operational risks.
• Engage actively in delivery leadership, project management, and client interactions across all project phases.
• Travel frequently to meet client needs and project requirements.
• Solve complex problems using proven methods and evaluative criteria.
• Influence policy and procedural changes with potential broad business impact.
• Provide direction and feedback to teams, contributing to performance evaluations and the hiring process.

Skills and attributes for success

• Proven ability to manage and deliver complex solutions.
• Strong focus on maintaining quality and navigating operational risks.
• Capability to manage budgets and project delivery effectively.
• Experience in building and managing client and commercial relationships.
• Ability to travel as required for client engagements and project needs.

To qualify for the role, you must have

• A Bachelor’s degree, with a preference for a Master’s degree

• A minimum of seven years’ experience in providing complex consultative services in the following focus areas: EPM, master data management, planning, budgeting, forecasting or BI reporting
• Strong knowledge of a component of the modern EPM solutions landscape (e.g. Anaplan (Certified Model Builder, Oracle Consolidations (FCCS/HFM), Oracle Planning (Hyperion Planning / PBCS / ePBCS), OneStream, Tagetik)
• A strong working knowledge and point of view on the evolving concepts and practices for EPM
• Proven track record of understanding business challenges and translating them into value-add solutions - strong analytical and problem- solving skills - actively participate in brainstorming, identifying core issues and effectively finding and using data to manage complex analysis
• Our candidates have a variety of backgrounds including:
• Financial analyst and Financial Planning and Analysis (FP&A) support
• Systems Admins for EPM solutions
• Long Range, strategic, and capital planner
• Implementation consultant

• Proficiency in cloud computing, cybersecurity, and data architecture.
• Strong business skills including relationship management, commercial awareness, and communication.

• Strong analytical and problem solving skills as well as excellent oral and written communication skills
• A willingness to travel to meet client needs.

Ideally, you’ll also have

• Degree emphasis in Finance, Accounting, Economics, Business, Computer Science, MIS, or IT preferred
• A strong ability to adapt to changing technology landscapes and stay ahead of industry trends.

• Exceptional interpersonal skills to foster team collaboration and client trust.
• A proactive approach to problem-solving and decision-making.
• Experience in leading diverse teams in dynamic environments.

ServiceNow Senior Consultant – Enterprise Service Management (ESM)

You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.

As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.

Your key responsibilities

.In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:

• Interacting with business stakeholders to evaluate business models and processes.
• Analyzing newly implemented technology solutions to verify they meet business requirements.
• Collaborating with technical teams to design and deliver system architecture solutions.

Skills and attributes for success

Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ ESM or Global Business Services (GBS) processes or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.

• Act as a workstream lead across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) engagements and solution delivery, including but not limited to engagement management, design, configuration/development, testing and deployment phases
• Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
• Provide guidance and industry leading practice expertise for ServiceNow ESM/GBS process implementations, including how specific business objectives can be met through process and technology transformation
• Ability to analyze a company’s ESM/GBS people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
• Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources

• Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
• Ability to create high quality deliverables and project artifacts

To qualify for the role, you must have

• A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
• Typically, no less than 2 - 4 years relevant ServiceNow project experience
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 1 of the following ServiceNow certifications:
  • ServiceNow Certified Implementation Specialist – HR Service Delivery
  • ServiceNow Certified Implementation Specialist – Customer Service Management
  • ServiceNow Certified Implementation Specialist – Field Service Management
• 3+ years of Big 4 or equivalent consulting experience
• Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
• Experience leading teams and supervising others

• A driver’s license valid in the U.S.
• Ability to travel to meet client needs

Ideally, you’ll also have

• Performance analytics and reporting experience – certifications are a plus
• Source to Pay, Employee Center, Legal Service Delivery, and Workplace Service Delivery experience – certifications are a plus
• Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)

You will lead ServiceNow Transformation teams in a rapidly growing area of the business. It is a client facing role, in which you will have opportunities to showcase your ability to not only motivate and develop teams but also establish and maintain client relationships. You will have an opportunity to grow your consulting, technical and team leadership skills, as well as build relationships and obtain experiences that will define your career.

In this role, you will build and manage the delivery of technology transformation projects and programs that align with our organizational strategy. You will provide assurance to leadership by managing timelines, costs, and quality, while leading both technical and non-technical project teams in the development and implementation of technology solutions and infrastructure.

Your key responsibilities

As a Senior Manager, you will play a pivotal role in the effective management and delivery of complex processes, solutions, and projects. You will navigate operational and organizational dynamics while maintaining a strong focus on quality and risk management. This position offers a unique opportunity to develop your leadership skills and expand your professional network. Key responsibilities include:

• Leading engagement delivery and managing client relationships on a daily basis.

• Accountable for program/project management, ensuring that all objectives are met.

• Developing resource plans and budgets for engagements, managing engagement economics effectively.

Skills and attributes for success

Here, you will serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to transform a clients' enterprise or Global Business Service (GBS) or Enterprise Service Management (ESM) capabilities with ServiceNow or evaluating how AI can streamline service delivery. Wherever you find yourself, you will be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. To thrive in this role, you will need a blend of technical expertise and strong interpersonal skills. The following attributes will make a significant impact:

• Ability to drive and support sales activities along-side EY pursuit teams demonstrating how EY's services can solve a clients business challenges – this can include but not limited to developing proposals, engagement estimates, and participating in sales presentations
• Lead and develop strategies for ServiceNow enabled transformations, working with senior client executives on developing a business case, transformation roadmap, detailed plans and solution architectures
• Act as an engagement manager across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) engagements and solution delivery, including but not limited to engagement management, design, configuration/development, testing and deployment phases
• Ability to manage 2-3 engagements and mentor multi-disciplinary teams of 10+ resources including offshore resources (e.g., consultants, developers, and testers)
• Ability to build and foster client relationships and demonstrate the value of EY services
• Excellent business acumen with the ability to make fact-based decisions and resolve conflicts
• Provide guidance and industry leading practice expertise for ServiceNow service management implementations across business functions (non-IT), including how specific business objectives can be met through process and technology transformation
• Ability to analyze a company's service management functional capabilities people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
• Ability to lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
• Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
• Ability to create high quality deliverables and project artifacts

To qualify for the role you must have

• Bachelor’s degree required (4-year degree); Master’s degree preferred
• Typically, no less than 5 - 7 years relevant experience in ServiceNow implementation experience
• 5 – 7 years of Big 4 or equivalent consulting experience preferably at the Senior Manager or Director level
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 2 of the following ServiceNow certifications:
• ServiceNow Certified Implementation Specialist – HR Service Delivery
• ServiceNow Certified Implementation Specialist – Customer Service Management
• ServiceNow Certified Implementation Specialist – Field Service Management
• Excellent consulting and interpersonal skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
• Ability to effectively develop presentations, functional and technical roadmaps as well as present ideas and proposals to all levels of management and technical expertise
• Experience with defining contextual, conceptual, and logical models that align both business and technical capabilities to explain the architecture
• Experience leading teams and supervising others
• A driver's license valid in the U.S (United States).
• Ability to travel to meet client needs (up to 60%)

Ideally, you will also have

• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
• Performance analytics and reporting experience – certifications are a plus
• Source to Pay, Employee Center, Legal Service Delivery, and Workplace Service Delivery experience – certifications are a plus
• Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)

Salesforce.com Solution Architects drive enterprise Salesforce.com implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you'll become the main contact person for the client to manage their project to make sure it's delivered on-time and on-budget.

As a Manager in Solution Architecture, you will play a pivotal role in bridging the gap between complex business problems and innovative technical solutions. You will be instrumental in understanding business requirements and defining the solution architecture that translates these requirements into effective, workable solutions. Your expertise will guide technical decisions to ensure they align with business outcomes, offering recommendations that propel the business forward.

Your key responsibilities

In this role, you will focus on the effective management and delivery of technology solutions, ensuring quality and risk management. You will engage in continuous process improvement and the identification of innovative solutions. Your responsibilities will include:

· Developing solutions to complex problems and recommending policy changes.

· Establishing procedures that affect your immediate work area and possibly the broader business function.

· Exercising judgment in selecting methods, techniques, and evaluation criteria for obtaining results.

Skills and attributes for success

To excel as a Manager in Solution Architecture, you will need a robust set of technical and business skills. Your success will be driven by your proficiency in:

· Excellent oral and written communication skills, comfort leading conversations with audiences of all levels

· Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client

· Experience in Salesforce (SFDC) CRM and multiple end to end implementations

· Salesforce integration experience, and experience with a variety of middleware tools

· Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce.com s-controls

· Hands on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows

· Ability to lead the solutioning and design of the Salesforce platform, and identify gaps between current and future state

· Knowledge of Salesforce configuration and platform capabilities

· Work with developers to define and create specifications for any custom code or data migration requirements

· Ability to create and manage project timelines and project economics to ensure on-time and on-budget delivery

· Ability to identify potential risks (people and technology), develop plans for mitigation, and support the change management efforts

· Application and Tool Analysis

· Cloud Computing Architecture

· Cybersecurity and Privacy Architecture

· Complex Problem-Solving and Critical Thinking

· Building and Managing Relationships

· Communicating With Impact.

To qualify for the role, you must have

· A Bachelor’s degree required (4-year degree)

· Typically, no less than 4 - 6 years relevant experience implementing Salesforce.com with teams of 5 or more people, and have hands on experience with configuration and customizations.

· Strong oral and written communication skills, comfort leading conversations with audiences of all levels

· Familiar with relational database concepts

· Self-starter and able to handle multiple tasks and priorities

· Excellent communication, leadership and client development skills

· Salesforce.com certification(s)

· Willingness to travel based on client need

Ideally, you’ll also have

· Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master's degree in one of these areas preferred

· Certifications and prior consulting experience highly preferred

Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As a performance improvement professional, you’ll help them grow and turn their strategies into reality. You’ll work with high-performing teams that drive growth and deliver exceptional client service, ensuring you play your part in building a better working world.

Your Key Responsibilities

• Provide advisory/consulting services to EAM clients, helping them improve business performance.
• Mentor, coach, and counsel client team members, fostering an inclusive culture and high-performing teams.
• Maximize operational efficiencies on engagements.
• Perform functional tasks, including requirements development, configuration, maintenance, enhancements, and upgrades.
• Understand the applications’ functionality, intended processes, uses, and features that business partners can leverage.
• Work with users and development staff on issues related to the implementation of maintenance, purchasing, service management, and inventory management.
• Have experience with relational databases, reporting, and other technologies.
• Understand software development and applications development life cycles, along with formal project management techniques.
• Interact with users to obtain and share information needed for successful system implementation, upgrades, and maintenance.
• Enhance our brand through strong external relationships across a network of existing and future clients.
• Provide strategic and relevant insight, connectedness, and responsiveness to all clients to anticipate their needs.
• Support opportunity pursuits and practice development initiatives.
• Promote an effective forum for sharing EAM expertise.
• Strengthen our collective EAM knowledge, helping resolve our clients’ EAM challenges.

Skills and Attributes for Success

• Strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues at all levels.
• Ability to challenge and inspire both coworkers and clients to think about difficult situations in new and transformative ways.
• Provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership.
• Actively contribute to improving operational efficiency on projects and internal initiatives.
• Consistently drive projects to completion with high quality, in line with our commitment to quality.
• Lead teams or parts of teams on engagements, anticipating and identifying risks and escalating issues as appropriate.
• Help create a positive learning culture, coach and counsel junior team members, and help them develop.

To Qualify for the Role, You Must Have

• A bachelor’s degree in Business, Information Technology, Engineering, Marketing, Economics, Finance, or a related field.
• A minimum of two to three years of related work experience or a graduate degree and two years of related work experience.
• Prior experience delivering Maximo/MAS services to EAM clients
• Business process design experience and the ability to create functional requirements.
• Good communication skills and proficiency with applications or supporting applications.
• SQL experience, highly adaptable, self-directed.
• A minimum of one to two years of experience delivering advisory-type services to EAM clients.
• Experience participating in teams and supporting engagement economics and business development.
• Flexibility to work across advisory services if needed.
• Willingness to manage significant travel depending on the time of year. Must have a valid driver’s license.

Ideally, You’ll Also Have

• Utility experience is a plus.
• Experience with Schedule, Dispatch, and Mobile.
• Compatible Units experience.
• Master’s degree in Information Technology, Business Administration, or a related field.
• EAM product experience; Maximo/MAS, Oracle, Hexagon.
• EAM configuration tools experience is desired.