Operations Manager jobs in United States, Idaho, Meridian

Key responsibilities:

• Develop a comprehensive and user-friendly view of the Commercial Real Estate market and its key drivers.
• Engage with business leadership to prioritize and deliver optimal solutions by utilizing existing data assets and identifying new capabilities, while informing target-state roadmaps.
• Lead the creation and ongoing enhancement of data products and delivery solutions to improve the effectiveness and efficiency of Global Banking employees.
• Collaborate closely with CRE product teams to ensure the data strategy aligns with business objectives.
• Oversee the technical and design aspects of analytical products, dashboards, and other tools on a daily basis.
• Drive initiatives to completion by addressing key issues and providing clear themes and recommendations.

Required qualifications, capabilities and skills:

• 10+ years of CRE industry experience, including deep technical experience with big data platforms and data management organizations.
• Strong design and analytical skills across the AI/Cloud ecosystem (e.g., AWS, Snowflake, Databricks, GPT and Anthropic models)
• Excellent command of the SQL language and strong knowledge of data structures, metadata, knowledge graphs and algorithms,
• Proven experience in managing and developing people, with superior data analysis skills.
• Prior B2B client-facing experience in banking and a passion for data and technology.
• Adaptable team player thriving in dynamic environments, with a passion for Data and AI to create value.
• Exceptional communication, presentation, and leadership skills; adept at engaging stakeholders and working collaboratively in matrixed environments.
• Superior organizational, time management, and multitasking abilities, performing under tight deadlines in fast-paced settings.
• Strong understanding of both back-end and front-end application components.

As a Senior Manager of Software Engineering at JPMorgan Chase within the Corporate Technology, you will serve in a leadership role by providing technical coaching and advisory for multiple agile technical teams. You will anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights will influence budget and technical designs to advance operational efficiencies and functionalities.

Job Responsibilities

• Provide overall direction, oversight, and coaching for a team of entry-level to senior-level software engineers.
• Be accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures.
• Ensure successful collaboration across agile teams, product and stakeholders.
• Identify and mitigate issues to execute a book of work while escalating issues as necessary.
• Be accountable to build and evolve the application in accordance with the architectural roadmap.
• Be accountable to design new architectural patterns that can be reused across Capital.
• Provide input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team.
• Create a culture of diversity, equity, inclusion, and respect for team members, prioritizing diverse representation.

Required Qualifications, Capabilities, and Skills

• Formal training or certification on software engineering concepts and advanced applied experience. In addition, proven experience leading technologists to manage and solve complex technical items within your domain of expertise.
• Experience leading large feature teams of software engineers to deliver intensive data driven applications.
• Ability to guide and coach teams on approaches to achieve goals aligned with strategic initiatives.
• In-depth knowledge of agile practices and delivering agile programs.
• In-depth knowledge of the financial industry and their IT systems.
• In-depth knowledge and experience in a last JAVA, Python, Databricks, AWS/Azure.
• Experience with hiring, developing, and recognizing talent.

Preferred Qualifications, Capabilities, and Skills

• Deep knowledge of design, analytics, development, coding, testing and application programming to deliver data driven application.
• Strong expertise in building distributed applications using the core Java Spring framework; building RESTful micro-services using Spring Boot applications; cloud-native development with AWS/Azure.
• Strong expertise in Python and Databricks, Data Engineering and knowledge of Data Mesh architecture.
• Experience working at the code level for large datasets, data warehouses and data modelling.
• Experience building AI models and using LLM to enhance software engineering teams’ capability.
• Comprehensive knowledge of the Software Development Life Cycle with a solid understanding of agile methodologies such as CI/CD.

Job Summary

Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.

As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.

Job responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent work experience in sales and/or real estate
• 3+ years of mortgage lending and proven sales experience in retail banking
• Knowledge of real estate market in local area
• Excellent written and oral communication skills
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines

Preferred qualifications, capabilities, and skills

• FHA/VA sales experience
• Marketing, promoting, relationship building, and consulting skills
• Intermediate PC skills in a Windows environment

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

In this role you will:

• Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions
• Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools
• Perform operational and customer support tasks
• Provide excellent customer service, engage customers in conversations, and build relationships with them
• Manage the schedule and the daily operations of the teller line
• Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management
• Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures
• Support customers and employees in resolving or escalating concerns or complaints
• Collaborate and consult with branch employees, colleagues, and mid-level managers
• Interact directly with customers
• Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives
• Manage allocation of people and financial resources for branch operations
• Mentor and guide talent development of direct reports and assist in hiring talent
• This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of Leadership experience

Desired Qualifications:

• Leadership skills including the ability to build, develop, and motivate a diverse work team
• Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
• Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment
• Ability to educate and connect customers to technology and share the value of mobile banking options
• Ability to interact with integrity and professionalism with customers and employees
• Knowledge and understanding of laws and regulations pertaining to the banking industry
• Knowledge and understanding of retail compliance controls, risk management, and loss prevention
• Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills
• Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
• Cash handling experience

Job Expectations:

• Ability to work a schedule that may include most Saturdays
• Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
• This position is not eligible for Visa sponsorship

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role you will:

• Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
• Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
• Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
• Mentor and guide talent development of direct reports and assist in hiring talent
• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of leadership experience

Desired Qualifications:

• Management experience including hiring, coaching, and developing direct reports
• Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success
• Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives
• Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
• Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business
• Experience building and maintaining effective relationships with customers, internal partners and within the community
• Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers
• Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking
• Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention
• Ability to interact with integrity and professionalism with customers and employees
• Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

Job Expectations:

• Ability to work a schedule that may include most Saturdays
• Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location
• Relocation assistance may be available for this position
• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website(http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
• This position is not eligible for Visa sponsorship

• 1682 N Main StMERIDIAN, ID 83642
• 2122 W Karcher RdNAMPA, ID 83651
• 4594 N Eagle RdBOISE, ID 83713
• 3150 N Five Mile RdBOISE, ID 83713
• 7700 Fairview AveBOISE, ID 83704
• 877 W Main StBOISE, ID 83702
• 823 Cleveland BlvdCALDWELL, ID 83605
• 102 W Main StEMMETT, ID 83617
• 103 12th Ave SNAMPA, ID 83651

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.