Support Specialist jobs in United States, Idaho, Boise
Amazon Network Support Specialist - Bilingual Spanish eero CS United States, Idaho, Boise
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Key job responsibilities
As a Network Support Specialist, you will:- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc.
- Thoroughly document all support interactions and their resolutions- Able to communicate fluently in both English & SpanishA day in the life
As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries.
Preferred Qualifications
- CompTIA Network+ (nice to have/will train)
- Certified Wireless Technology Specialist (CWTS) certification (nice to have/will train)
These jobs might be a good fit
Amazon Network Support Specialist eero CS United States, Idaho, Boise
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Key job responsibilities
As a Network Support Specialist, you will:- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc.
- Thoroughly document all support interactions and their resolutionsA day in the life
As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries.
Preferred Qualifications
- CompTIA Network+ (nice to have/will train)
- Certified Wireless Technology Specialist (CWTS) certification (nice to have/will train)
These jobs might be a good fit
Applied Materials Process Support Engineer III United States, Idaho, Boise
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Key Responsibilities
- Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
- When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
- Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
- Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
- Knowledge of 3 or more processes on 1 or more technologies
Functional Knowledge
- Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
Business Expertise
- Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Leadership
- Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Problem Solving
- Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impact
- Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Interpersonal Skills
- Explains difficult or sensitive information; works to build consensus
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Amazon Network Support Specialist - Bilingual Spanish eero CS United States, Idaho, Boise
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Key job responsibilities
As a Network Support Specialist, you will:- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc.
- Thoroughly document all support interactions and their resolutions- Able to communicate fluently in both English & SpanishA day in the life
As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries.
- 24+ months customer facing support experience with a minimum of 12 months in a technical support capacity
- Experience Delivering courteous and efficient support to both external customers and internal colleagues
- Ability to identify and troubleshoot technical issues efficiently and logically
- Ability to Leverage data and analytics to solve problems effectively
- Ability to effectively tailor your communication style and content of technical information, both verbally and in writing, to the needs and understanding level of your audience
- Willingness for continuous learning that includes networking certifications during provided company time (e.g., CompTIA Network +)
Preferred Qualifications
- Understanding of TCP/IP protocol suite and network infrastructure components (routers, switches), network operations (manage switching, VLANs, ACLs, Management access etc.), and troubleshooting methodologies using the OSI Model.
- Certified Wireless Network Administrator (CWNA) certification (nice to have/will train)
- Cisco Certified Network Associate (CCNA) (nice to have/will train)
These jobs might be a good fit
Amazon Live Ops Support Engineer Prime Video Playback Operations United States, Idaho, Boise
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The Role:
As an RTL Design Engineer, you will be part of an advanced architecture team that is exploring new hardware designs to improve our devices. In this role, you will be responsible for defining the micro-architecture and implementing the corresponding RTL for advanced functional blocks. You will participate in the design verification and bring-up of such blocks by writing relevant assertions, debugging code, test benches, test harnesses, and otherwise interacting with the extended team. You will participate in the lab bring-up of these blocks either in an FPGA or silicon by potentially writing test scripts, analyzing lab data, proposing experiments, etc.You will work closely with multi-disciplinary groups including Product Design, Audio Technology, Computer Vision, Hardware Engineering, and Software Engineering, to architect and implement complex functional block that enable development of world-class hardware devices. In this role, you will:- Design world class hardware and software- Develop detailed design specifications and documentation
- Perform RTL coding and synthesis
- Work with Partners/Supplier to optimize and customize their products
- Run industry standard code quality tools and fix issues found by them
- Participate in test plan and coverage reviewsThe ideal candidate should have experience with RTL development environments, fluency in modern hardware description languages. They should have developed complex IP blocks from scratch that have successfully been integrated in SOCs or other such silicon that have been productized in consumer devices. They should be familiar with modern SoC architectures, various interconnect topologies such as AMBA AXI, APB, AHB, and implementations. Experience with I/O interfaces such as SPI, I2C, I2S, PDM, and MIPI CSI/DSI/Slimbus/Soundwire is
- PhD in Electrical/Computer Engineering or Computer Architecture or related field
- Project work with RTL development
- Understanding of the tape-out process for production silicon
- Excellent problem-solving and debugging skills
- Ability to work collaboratively in a team environment and communicate technical ideas effectively
Preferred Qualifications
- Excellent verbal and written communication skills
These jobs might be a good fit
Amazon Network Support Specialist eero CS United States, Idaho, Boise
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Key job responsibilities
As a Network Support Specialist, you will:- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc.
- Thoroughly document all support interactions and their resolutionsA day in the life
As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries.
- 24+ months customer facing support experience with a minimum of 12 months in a technical support capacity
- Experience Delivering courteous and efficient support to both external customers and internal colleagues
- Ability to identify and troubleshoot technical issues efficiently and logically
- Ability to Leverage data and analytics to solve problems effectively
- Ability to effectively tailor your communication style and content of technical information, both verbally and in writing, to the needs and understanding level of your audience
- Willingness for continuous learning that includes networking certifications during provided company time (e.g., CompTIA Network +)
PREFERRED QUALIFICATIONS
- Understanding of TCP/IP protocol suite and network infrastructure components (routers, switches), network operations (manage switching, VLANs, ACLs, Management access etc.), and troubleshooting methodologies using the OSI Model.
- Certified Wireless Network Administrator (CWNA) certification (nice to have/will train)
- Cisco Certified Network Associate (CCNA) (nice to have/will train)
These jobs might be a good fit
Teva NeuroPsych Sales Specialist - Boise ID United States, Idaho, Boise
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The following areas of responsibility are essential to the satisfactory performance of this position by any incumbent, with reasonable accommodation if necessary. Any nonessential functions are assumed to be included in other related duties or assignments.
- Build rapport and relationships by interacting effectively with regional team members and key external contacts (ie, HCP and entire office staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action
- Provide healthcare product demonstrations, physician detailing, and in-servicing of products to current and potential customers
- Consult with physicians, nurses, and medical office staff to appropriately promote product and provide product and patient education
- Strategically manage and grow relationships with key accounts by tailoring solutions to meet their unique needs, leveraging industry insights to drive product differentiation and achieve sales targets
- Regularly review and analyze all provided sales data in order to create effective territory plans and utilize promotional budget funds
- Maintain a competitive edge by effectively addressing external market challenges while fostering a collaborative environment with internal teams to drive cohesive and successful sales strategies
- Open to working with cross-functional teams to integrate diverse expertise and insights and achieve shared objectives
- Maintain a call average as outlined in the sales plan, defined as face-to-face interactions, with healthcare providers focusing on top target customers
- Take calculated risks and apply a range of traditional and nontraditional problem-solving techniques to solve issues creatively in order to improve performance in geographical assignment
- Adhere to all Teva’s compliance policies and guidelines
- Achieve all sales performance goals, reach objectives, and complete all administrative duties for geographical assignment
Any equivalent combination of education, training, and/or experience that fulfills the requirements of the position will be considered.
Education/Certification/Experience
- Bachelor’s degree required, preferably in related field
- At least 1 year of full-time, documented business-to-business sales experience; pharmaceutical sales experience strongly preferred
Skills/Knowledge/Abilities
- Proven record of accomplishments in this specific market toward meeting established objectives
- Demonstrated interpersonal skills, including active listening, empathy, open communication, inclusivity, and openness to feedback
- Well-developed written and oral communication skills
- Ability to interact with HCPs in both face-to-face and virtual environments, and be proficient with technology
- Knowledge of reimbursement, managed care, or marketing preferred
- New product launch experience preferred
- Broad therapeutic area experience particularly in therapeutic area preferred
- Candidate must be able to successfully pass background, motor, and drug screening
- Valid US driver’s license and acceptable driving record required
Full time documented business to business sales experience dependent on level as listed below. Pharmaceutical sales experience preferred. Level of the role will be commensurate to years of experience and performance criteria.
- Sales Specialist : Minimum 1 year
- Executive Sales Specialist : Minimum 7 years
TRAVEL REQUIREMENTS
Regular travel, which may include air travel and weekend or overnight travel
The annual starting salary for this position is between $88,000 – $170,000 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.
We offer a competitive benefits package, including:
- Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
- Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
- Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
- Life and Disability Protection: Company paid Life and Disability insurance.
- Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
These jobs might be a good fit
Share
Key job responsibilities
As a Network Support Specialist, you will:- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot common network issues, such as connectivity problems, Wi-Fi issues, VPN problems, etc.
- Thoroughly document all support interactions and their resolutions- Able to communicate fluently in both English & SpanishA day in the life
As a Network Support Specialist, you will take part in the day to day delivery of technical support provided to customers across the globe. You’ll serve as the initial point of contact for customers, seeking resolutions for technical and account related inquiries.
Preferred Qualifications
- CompTIA Network+ (nice to have/will train)
- Certified Wireless Technology Specialist (CWTS) certification (nice to have/will train)
These jobs might be a good fit
