Business Director jobs in United States, Idaho, Boise

This job is responsible for providing advice and valuable financial solutions to complex Business Banking clients and prospects. Key responsibilities include serving as the primary point of contact/trusted advisor and acquiring, deepening, and maintaining profitable relationships, collaborating with teammates and facilitating client relationships with Product Specialists. Job expectations include having knowledge of the bank's products and services in order to identify cross-selling opportunities and increase overall client satisfaction.

Responsibilities:

• Manages an extensive portfolio of complex clients and prospects with annual revenues of $25-50 million and helps companies save, borrow, and invest for their current and future needs
• Acquires, deepens, and maintains profitable client relationships through sales, prospecting and enhancing existing relationships
• Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends
• Collaborates with local market stakeholders and teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management, and Merchant Services in order to design and deliver financial solutions to clients and prospects
• Leads and facilitates dialogue with a variety of complex clients and prospects regarding topics such as the client and prospect industry, alternative capital structures, and general business issues
• Coaches and mentors peers, while utilizing leadership skills
• Adapts to changes in sales practices and broader market and industry conditions as needed

Skills:

• Business Development
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Account Management
• Financial Analysis
• Leadership Development
• Loan Structuring
• Referral Identification
• Credit Documentation Requirements
• Pipeline Management
• Referral Management
• Regulatory Compliance
• Risk Management

High School Diploma / GED / Secondary School or equivalent

You will use your experience in building large scale and highly available distributed systems to develop our shared control plane and fleet management framework as well as distributed compute infrastructure. This foundational architecture will support our diverse offerings ranging from developer notebooks to model training to model inference and feature generation pipelines to pre-training and fine tuning Transformer architecture based models as well as generative AI inference applications. You will partner with senior stakeholders across product, TPM, engineering, data science disciplines, and other cross-functional leaders to establish and execute the vision for our platform foundations. Your depth of experience in technologies including Golang and Python programming languages, gRPC and REST web service frameworks, container (e.g., Kubernetes) and serverless (e.g., AWS Lambda) runtime environments, cloud databases and computer security will provide a multiplier effect to our organization

You will:

• Lead, manage and grow multiple teams of platform focused software engineers

• Work with product and other cross-functional partners to develop vision and roadmap for engineering teams and ensure timely execution

• Continuously improve software engineering practices ranging from design to development to testing and deployment

• Influence near and long term system design and architecture and lead the craftsmanship, availability, resilience, and scalability of your solutions

• Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community

• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity

• Lead efforts to deploy new and existing applications into AWS environments

Basic Qualifications:

• Bachelor’s Degree

• At least 9 years’ experience in software development

• At least 7 years’ experience in people management

Preferred Qualifications:

• Master’s Degree in Computer Science or a Master’s Degree in Software Engineering

• 13+ years’ of experience in software development

• 10+ years of experience with complex architectural patterns, building APIs, microservices, and event streams

• 5+ years of AWS (or equivalent) cloud experience

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Key Responsibilities

• Provide leadership for developing technical strategies and gain alignment with product division GM’s, heads of engineering, and business unit sales

• Lead multidisciplinary, cross-divisional teams toward the achievement of technical and commercial objectives

• Build strong working relationships both internally and externally at all levels within the organization. This will require frequent interaction with KLA’s executive team.

• Find creative ways to continually move the customer relationship and technical engagement forward

• Ability to lead, mentor and develop a team of experience, highly technical engineers that will report to this individual

• Ideal candidate will live in Boise area. ~25% travel required

• Lead strategic roadmap discussions, competitive and red team reviews, track and analyze customer use cases to create new opportunities

Preferred Qualifications

• BS/MS/PhD (MS/PhD preferred) with a minimum of 10 years of experience in Semiconductor Fabrication (Yield, Integration, Lithography or related discipline) or in Engineering or Technology in the area of imaging, optics or electro-optics R&D

• Must be a strong customer advocate, listens and understand needs, and can champion needs to internal stakeholders

• Strong management skills; experience hiring and developing high-performance teams; objective setting as an objective and driven leader

• Extensive experience and ties to Fab Process in Lithography, Etch, CMP, Deposition, Yield or Integration

• Semiconductor Technology Expert; understands Logic/IDM roadmaps

• Expert communicator with strong ability to educate customers on KLA’s portfolio of products’ capabilities and strengths and present the value and benefits to the customer

• Strong problem solving and analytical skills, innovative, IP-savvy

• Highly experienced in leading/guiding collaborative communications and strong experience delivering powerful presentations to broad spectrum ofcustomers/personalities

• Demonstrated ability to lead creative, technical, cross-functional teams which resulted in innovative and inventive contributions in his/her field

Minimum Qualifications

Minimum Qualifications

• Doctorate (Academic) with at least 10 years of experience OR

• Master's Level Degree with at least 13 years of experience OR

• Bachelor's Level Degree with at least 15 years of experience

or at +1-408-352-2808

Qualifications

Responsibilities

Based in Boise, Idaho, the selected individual will be responsible for leading the US field service organization for a strategic account, as well as indirect resourcesglobally.

Work on complex issues where analysis of situations or data requires in-depth knowledge that can be used to solve complex problems. Develop solutions to complex issues and influences internal and external stakeholder with alignment of these solutions.

Qualifications

• Bachelor's Level Degree in engineering or business administration with 5 or more years of experience managing customer support functions for a capital equipment supplier within the semiconductor manufacturing industry

• Prefer experience leading a large international team, managing P&L, and collaborating with senior management on strategic business development efforts

• Experience building relationships and collaborating with senior managers (GM level and above) on projects that involve team members from across multiple organizations

• Leadership ability which attracts talent, creates loyalty, trust, and following. One who can energize people and teams and make cross-functional and cross-business cooperation happen. This individual must be respected by subordinates, peers, and superiors.

• An effective communication style that is direct, structured, and succinct. One who can articulate complex concepts in a clear and simple manner and adjust communication based on the technical expertise of the audience.

• Must have experience effectively presenting to a seasoned audience including our clients’ senior leadership team, as well as Company management.

• Appropriate skill level with MS Office applications, such as PowerPoint, Excel, Word

Minimum Qualifications

• Bachelor’s Level Degree and a minimum of 12 years of experience OR

• Master’s Level Degree and a minimum of 10 years of experience

or at +1-408-352-2808

Job Summary:

As an Account Program Manager (APM), you will be responsible for developing and executing Business Unit (BU) specific strategic plans to drive revenue growth, establishing customer trust and loyalty, and fostering long-term partnerships with your strategic account. You will provide leadership and direction through a team of sales and technical leaders ensuring a world class employee experience and performance culture.

Account Management

• Establish a customer account strategy for your assigned BU and lead its implementation through a team of sales and technical leaders, in support of company revenue, margin, market share and growth objectives.
• Lead your team to achieve increasing value capture by leveraging enterprise programs that combine Applied Materials' unique capabilities to better solve customer HVPs. Develop the cross-organization relationships that enables the delivery of innovative and high impact solutions to the customer.

Relationship Management

• Develop and maintain relationships throughout all levels within the account, understanding customer strategies and issues in order to provide Applied Materials early access to inflections and an advantage over our competitors.
• Leads and facilitates collaborations across functions to fulfill customer’s technical and business needs.
• Manages the relationships between Applied Materials and the customer, including executive relationships, and maintains continual alignment between the account and product organizations
• Able to seamlessly work internally and with the customer across the globe, integrating country-specific needs into a global customer strategy for your BU
• Resolves conflicting priorities between people, disciplines and processes and gains agreement on common priorities.
• Identify and leverage business and operational improvement opportunities between cross functional processes and team members.

Technical Agility

• Leads and/or facilitates technical discussions for your BU products between senior/VP-level technical leaders at the customer and Applied Materials Business Unit (BU) heads and R&D managers.
• Drives discussions internally with BU heads to drive gaps in technology roadmap and support level across Applied Materials product lines.
• Utilize value initiatives and internal value assessments to build a product value story that is attractive to the customer and secures utilization.

Contract Negotiation

• Using strong commercial acumen, negotiates top-level sales activities, such as corporate contracts and business agreements ensuring favorable terms and conditions that protect the Applied Materials' interests while maintaining strong customer relationships.

Customer Experience

• Establish priorities that enable relationships with the customer and builds sustainable trust.
• Bring a strong voice of the customer into company strategy, roadmaps, products and solutions to ensure that company initiatives and priorities are built to capture value for Applied Materials.
• Ensure exceptional customer experience by ensuring timely and accurate resolution to issues. Act as an advocate for customers within the organization and drive continuous improvement in service delivery.
• Manage executive escalations and drive to solutions that support both Applied Materials and customer needs.
• Recognizes and adapts approach to diverse cultural communication styles and ways of working (e.g. business/commercial activities) to quickly drive alignment to achieve account objectives.

Market Insights

• Stay abreast of market trends, industry developments, and competitor activities. Serve as a trusted advisor to field, SPG and executive leadership by demonstrating insights, candor, and innovation based on a strong foundation of experience.
• Leverage market insights to identify new business opportunities, anticipate customer needs, and contribute to the development of product roadmaps.

Organizational Leadership

• Serve as champion of the Applied Materials and SPG desired culture, emphasizing inclusion, collaboration, ethical behavior and ways of working that foster employee loyalty and engagement.
• Demonstrate a strong talent mindset by integrating talent strategies into the business strategy, hiring top talent and continually identifying, engaging and developing top and emerging talent throughout the account team.
• Build a strong talent pipeline within the account that enables business continuity and supports current and emerging strategic needs.
• Provides positive and constructive feedback that helps development of others.
• Involves team members in clarifying roles, accountabilities to achieve business objectives as part of personal development and supports their personal and career development.
• Thoughtfully plan resources and design the organization across both sales and technical teams to be able to effectively and efficiently deliver on account objectives.
• Participate in and champion efforts to automate and digitize, growing the account capabilities to drive productivity to support scaling the company.
• Partner with peer APMs to identify and drive BKMs and align on shared field objectives and initiatives across the account

Experience Requirements

• Advanced semiconductor equipment knowledge
• Possesses firm understanding of how the customer’s business operates
• 5+ year experience as a Senior Site Manager or Senior Account Manager in the semiconductor equipment industry
• Multi-function experience is a plus (systems and service)
• Experience developing and effectively communicating a cohesive technology and commercial strategy for a global customer
• Has worked with teams and customers in multiple global locations, demonstrating cultural awareness and the ability to balance priorities to achieve overall objectives.
• Proven record of improving share, gross margin at their current account/customer while improving customer satisfaction
• Possesses commercial and business acumen
• Collaborates effectively with leaders in Santa Clara or other R&D centers
• Has developed comprehensive hiring and training strategies that focus on employee development
• Demonstrated track record of taking ownership and accountability for results in their account
• Proven leadership experience within a large, global account
• Multi-discipline experience resulting in a strong orientation to leadership
• Deep semiconductor experience resulting in insights and understanding of customer requirements

Capacity for Complexity

• Able to develop strategies with a two to three years’ time horizon
• Translates strategies and programs into 1 year business and operating plans, budgets, resource requirements, performance measures and YoY improvement plans.
• Has a workingknowledge/understandingof your Applied Materials product(s)
• Creative thinker who is able to develop new strategies to capture value and then work across the organization to gain support, refine and execute
• Anticipates customer inflections and changes that will enable Applied Materials to bring innovative solutions to customers before our competitors
• Uses understanding of company portfolio of product(s) and solutions to bring novel solutions to customers to meet their business objectives
• Decisive while also able to delegate and create an organizational system that is supportive and holds leaders within the account accountable for decision-making and follow-through
• Ability to work through ambiguity, bringing clarity and vision to the organization
• Strong systems thinker who can quickly identify connections and anticipate how changes in one area can affect others

Temperament

• Possesses exceptional interpersonal skills
• Engages team members and inspires individuals to commit business and operational goals
• Possesses strong communication skills and executive presence
• Ability to leverage business acumen and communication skills to effectively engage in or facilitate CEO/CEO level discussions
• Respects and recognizes diversity of views from individuals and groups and looks to leverage diversity for the benefit of a functional team.
• Listens to feedback from a wide range of sources and exhibits understanding through appropriate responses.
• Maintains composure in difficult situations
• Superior conflict resolution skills
• Candid and transparent; supportive while direct
• Non-political; puts the needs of the company above function or role
• Unquestionably ethical in approach

Integrates teams and Organization

• Leads and facilitates collaborations across functions to fulfill customer’s needs.
• Establishes processes, team goals and individual job goals within which individuals and teams are held accountable for achieving.
• Resolves conflicting priorities between people, disciplines and processes and gains agreement on common priorities.
• Identify and leverage business and operational improvement opportunities between cross functional processes and team members.

Role Requirements

• Travel, as required, to support a global customer (25%)
• Requires weekend and evening work required to lead an account that spans multiple locations, countries, and time zones