Relationship Manager jobs in United States, Georgia, Roswell

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on system design concepts and 3+ years applied experience
• Full-stack cloud developer with strong hands-on expertise in React , Python , PostgreSQL , AWS , DevOps - EaC / Terraform, ExKit .
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Overall knowledge of the Software Development Life Cycle and Agile development methodologies.
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Bachelors in computer engineering
• Familiarity with modern front-end technologies React, Python & SQL
• Experience working in cloud based programming environments. AWS Certified – Developer
• Familiarity with machine learning and its applications.

As a Relationship Banker , you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

Job responsibilities

• Delivers an exceptional customer experience by acting with a customer-first attitude
• Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
• Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
• Influences, educates, and connects customers to technology
• Possesses initiative and knowledge to provide financial options for customers using a consultative approach
• Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
• Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

Required qualifications, capabilities, and skills

• 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
• High school degree, GED, or foreign equivalent
• Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
• Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
• Ability to work branch hours including weekends and some evenings

Preferred qualifications, capabilities, and skills

• College degree or military equivalent
• Professional, thorough, and organized with strong follow-up skills
• Exude confidence with clients when sharing product knowledge and solutions
• Experience adhering to policies, procedures, and regulatory banking requirements

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

As a Senior Implementation Manager- Large Enterprise in JPM Merchant Services, you will lead the Implementation Project Management team for Merchant Services Implementations for JPM’s largest clients. This leadership role is responsible for helping to drive consistency in execution across the team while improving the client experience and efficiency of the implementation activities. The position requires executive level engagement with channel partners and Merchant Services teams across the firm.

Job Responsibilities

• Lead and motivate project team members, fostering a collaborative and productive work environment.
• Guide, support, and provide feedback to team members to ensure high performance.
• Collaborate with cross-functional leadership on strategic initiatives, influencing decisions to ensure the needs and experience of the client are appropriately accounted for.
• Maintain effective and standard operational processes; operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
• Improve and maintain a controlled environment.
• Lead large programs and projects; evaluate project outcomes and identify opportunities for process improvements.
• Cultivate and maintain relationships with business partners built on trust and accountability.
• Navigate systems and tools, and partner with cross-functional, cross U.S. teams to solve client requests.
• Manage competing priorities and set expectations accordingly.
• Influence, educate, and connect teammates and customers to technology.

Required Qualifications, Capabilities, and Skills

• Excellent verbal and written communication and interpersonal skills essential for collaborating with others and speaking with customers or clients.
• Bachelor’s degree or the equivalent in business administration, accounting, marketing, or other related fields. In lieu of degree, may have relevant work experience.
• Research, champion, advocate and follow through on issues/questions.
• Understand and assess client needs, troubleshoot issues, quantify downstream impacts.
• Strong knowledge of Microsoft Excel, PowerPoint & SharePoint
• Ability to present to executive team as appropriate.
• Proven ability to work well under pressure with minimal supervision.
• Ability to build relationships with clients, internal partners, colleagues, and peers to achieve desired outcomes.
• Ability to balance needs of clients with associated risks and interests of the firm.
• Ability to manage multiple and competing priorities in pursuit of business objectives.

Preferred Qualifications, Capabilities, and Skills

• Knowledge of bankcard or Merchant Services industry and procedures
• Demonstrated ability to anticipate clients’ issues, own problems on clients’ behalf, and follow through with commitments.
• Ability to understand multiple complex systems and processes; including JPM Payment Processing platforms.

As a Senior Associate in Capital One’s Enterprise Services (ES) Core Risk, you will apply your risk management skills to the company’s Technology organization. You will partner across Enterprise Services, Divisional CIO, and Information Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders and associates. As a member of the 1st line controls testing team, you will collaborate with other 1st, 2nd, and 3rd line teams to monitor and test processes and control environments, report results, and evaluate compliance with Cyber Security requirements and regulations for the Technology organization. Your contributions will drive insight into risk and control performance, and organizational change through risk identification, measurement, analysis and reporting to enable better management of technology risks in an open and collaborative environment.

The Technology Controls Testing Team, within Enterprise Services Core Risk Controls Governance and Testing (CGT), is seeking an experienced, highly motivated Technology Controls Testing specialist, with strong interest in process maturity, cybersecurity, identity and access management (IAM), and cloud technologies. A clear understanding of requirements, controls, and testing methodologies is necessary for this role. The ideal candidate will be able to design/execute test plans, identify process and control gaps, and compose clear and concise findings to document shortcomings. In addition, the ability to clearly communicate results is imperative in this role. This will be an exciting role in a dynamic and fast-paced environment requiring the ability to multi-task and prioritize assignments appropriately. In this role, the associate will have the opportunity to learn new technologies, develop relationships with partners across technology divisions, and materially contribute to process enhancements to reduce risk.

Responsibilities:

• Perform independent control testing activities and document results

• Communicate findings to stakeholders

• Project manage assigned engagements to meet defined timelines

• Establish and maintain relationships during testing engagements

• Execute tasks assigned by manager to deliver on team objectives

• Collaborate with team members when necessary
  

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 2 years of experience in project or process management

• At least 2 years of experience in IT Risk Management

• At least 2 years of experience testing Technology controls

Preferred Qualifications:

• Experience in requirements evaluation

• Experience in risk mitigation or corrective actions

• Strong communication and presentation skills

• Experience with AWS, GCP, or Azure cloud technologies

• Security certifications such as CISA, CRISC, or CISSP

• Experience with security operations, data loss prevention, or access management

• AWS, GCP, or Azure certifications

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.