Quality Manager jobs in United States, Georgia, Roswell
Boston Scientific Principal Quality Systems Engineer United States, Georgia, Roswell
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About the role:
We are seeking a strategic and experiencedto join our Quality team at the Johns Creek site. In this key role, you will serve as the subject matter expert (SME) on the Corrective and Preventive Action (CAPA) system, leading initiatives that enhance our quality systems and ensure compliance with global regulatory requirements. You’ll partner cross-functionally to promote a culture of continuous improvement, audit readiness, and quality accountability—driving Boston Scientific’s mission of transforming lives through innovative medical solutions.
Your responsibilities will include:
• Act as the SME for the CAPA system, managing and mentoring on CAPA and nonconformance processes.
• Lead preparation for and participation in external audits (e.g., FDA, ISO, MDSAP), including coaching staff on audit readiness best practices.
• Serve as a quality representative to increase awareness, visibility, and communication on quality initiatives across departments.
• Provide quality systems support to ensure compliance with Boston Scientific’s Quality System requirements and assess system effectiveness.
• Benchmark and implement best practices tailored to business needs while aligning with regulatory requirements and operational goals.
• Serve as a recognized leader in QSR, cGMP, ISO, and EU MDR standards; collaborate with the QA Director on critical quality decisions.
• Lead and support internal audits; identify opportunities for advancing the Quality Systems at the Johns Creek site.
• Monitor and report on quality metrics that drive continuous improvement and customer satisfaction.
• Champion cross-functional collaboration to align teams on quality and compliance goals.
• Cultivate a culture of accountability, customer focus, and ownership of quality responsibilities.
• Provide coaching and guidance to engineering and technical teams to strengthen quality capabilities.
• Apply structured problem-solving methodologies to address quality issues and communicate resolutions effectively.
• Track action items, report site metrics, and lead Management Review and CAPA Review Board meetings.
• Monitor progress against quality plans and escalate risks to leadership when necessary.
• Advise leadership on strategic quality system improvements that support long-term business objectives.
Required qualifications:
- Minimum of 10+ years experience in a Medical Device, Pharmaceutical or related field including a minimum of 5 years' experience in quality systems, quality engineering, or related function in the medical device industry.
- Demonstrated expertise in QSR, cGMP, ISO 13485, and EU MDR standards.
- Experience leading cross-functional teams and complex compliance projects.
- Ability to travel up to 10% for audits and cross-site initiatives.
Preferred Qualifications:
- Advanced degree (e.g., MS, MBA, MEM)
- Lead Auditor Certification ISO 13485:2016, ASQ CQA or CQM/OE.
- Proven ability to influence without authority and mentor others in quality disciplines.
- Prior experience with eQMS tools (e.g., TrackWise, Agile, MasterControl).
- Previous experience mentoring or leading others in quality system practices.
- Experience with quality metrics and data analysis to drive improvement.
- Prior experience with eQMS tools (e.g., SmartSolve, Windchill, MasterControl) and SAP.
- Previous experience mentoring or leading others in quality system practices.
Experience with quality metrics and data analysis to drive improvement.
Maximum Salary: $ 188300
Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
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JPMorgan Branch Manager - North Market Roswell GA United States, Georgia, Roswell
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As a Senior Implementation Manager- Large Enterprise in JPM Merchant Services, you will lead the Implementation Project Management team for Merchant Services Implementations for JPM’s largest clients. This leadership role is responsible for helping to drive consistency in execution across the team while improving the client experience and efficiency of the implementation activities. The position requires executive level engagement with channel partners and Merchant Services teams across the firm.
Job Responsibilities
- Lead and motivate project team members, fostering a collaborative and productive work environment.
- Guide, support, and provide feedback to team members to ensure high performance.
- Collaborate with cross-functional leadership on strategic initiatives, influencing decisions to ensure the needs and experience of the client are appropriately accounted for.
- Maintain effective and standard operational processes; operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
- Improve and maintain a controlled environment.
- Lead large programs and projects; evaluate project outcomes and identify opportunities for process improvements.
- Cultivate and maintain relationships with business partners built on trust and accountability.
- Navigate systems and tools, and partner with cross-functional, cross U.S. teams to solve client requests.
- Manage competing priorities and set expectations accordingly.
- Influence, educate, and connect teammates and customers to technology.
Required Qualifications, Capabilities, and Skills
- Excellent verbal and written communication and interpersonal skills essential for collaborating with others and speaking with customers or clients.
- Bachelor’s degree or the equivalent in business administration, accounting, marketing, or other related fields. In lieu of degree, may have relevant work experience.
- Research, champion, advocate and follow through on issues/questions.
- Understand and assess client needs, troubleshoot issues, quantify downstream impacts.
- Strong knowledge of Microsoft Excel, PowerPoint & SharePoint
- Ability to present to executive team as appropriate.
- Proven ability to work well under pressure with minimal supervision.
- Ability to build relationships with clients, internal partners, colleagues, and peers to achieve desired outcomes.
- Ability to balance needs of clients with associated risks and interests of the firm.
- Ability to manage multiple and competing priorities in pursuit of business objectives.
Preferred Qualifications, Capabilities, and Skills
- Knowledge of bankcard or Merchant Services industry and procedures
- Demonstrated ability to anticipate clients’ issues, own problems on clients’ behalf, and follow through with commitments.
- Ability to understand multiple complex systems and processes; including JPM Payment Processing platforms.
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Capital One Flex Relationship Manager United States, Georgia, Roswell
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As a Senior Associate in Capital One’s Enterprise Services (ES) Core Risk, you will apply your risk management skills to the company’s Technology organization. You will partner across Enterprise Services, Divisional CIO, and Information Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders and associates. As a member of the 1st line controls testing team, you will collaborate with other 1st, 2nd, and 3rd line teams to monitor and test processes and control environments, report results, and evaluate compliance with Cyber Security requirements and regulations for the Technology organization. Your contributions will drive insight into risk and control performance, and organizational change through risk identification, measurement, analysis and reporting to enable better management of technology risks in an open and collaborative environment.
The Technology Controls Testing Team, within Enterprise Services Core Risk Controls Governance and Testing (CGT), is seeking an experienced, highly motivated Technology Controls Testing specialist, with strong interest in process maturity, cybersecurity, identity and access management (IAM), and cloud technologies. A clear understanding of requirements, controls, and testing methodologies is necessary for this role. The ideal candidate will be able to design/execute test plans, identify process and control gaps, and compose clear and concise findings to document shortcomings. In addition, the ability to clearly communicate results is imperative in this role. This will be an exciting role in a dynamic and fast-paced environment requiring the ability to multi-task and prioritize assignments appropriately. In this role, the associate will have the opportunity to learn new technologies, develop relationships with partners across technology divisions, and materially contribute to process enhancements to reduce risk.
Responsibilities:
Perform independent control testing activities and document results
Communicate findings to stakeholders
Project manage assigned engagements to meet defined timelines
Establish and maintain relationships during testing engagements
Execute tasks assigned by manager to deliver on team objectives
Collaborate with team members when necessary
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 2 years of experience in project or process management
At least 2 years of experience in IT Risk Management
At least 2 years of experience testing Technology controls
Preferred Qualifications:
Experience in requirements evaluation
Experience in risk mitigation or corrective actions
Strong communication and presentation skills
Experience with AWS, GCP, or Azure cloud technologies
Security certifications such as CISA, CRISC, or CISSP
Experience with security operations, data loss prevention, or access management
AWS, GCP, or Azure certifications
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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SAP SAP NS2 Technical Quality Manager / Support Architect MaxSec... United States, Georgia, Roswell
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Must be able to obtain and maintain a security clearance.
All internals must have manager’s approval to transfer.
POSITION DESCRIPTION
EXPECTATIONS AND TASKS
- Act as a trusted advisor in safeguarding and optimizing the adoption and consumption of digital innovation of SAP-centric solutions at Customer
- Management of complex customer relationships and PE engagement(s) on assigned account(s) within Federal, Department of Defense, State, Local, Education, Healthcare (SLED) public, and/or private sector customers who engage in MaxSecure or associated contracts from NS2 (SPSLE/SES).
- Gathers insights about the customer’s business and roadmap with SAP as a basis for a successful engagement delivery.
- Directly advises the Customer on solution operations to support business continuity
- Leads Premium Engagement Steering Meeting to align and report SAP’s involvement and activities at the customer.
- Maintains and updates an accurate view of PE Time Actuals/Revenue forecasting (TQM, Expert Service Days and/or Expert On-Demand Days) on a weekly basis in NS2 financials (ECC).
- Identifies strategic opportunities for developing the Premium Engagement.
- Manages the PE Customer engagement service plan and works with Customer and SAP Center of Expertise (CoE) to plan, schedule, and deliver on committed days/services
- Participates and contributes to SAP Virtual Account Team (VAT) meetings to stay informed of Customer environment, opportunities, and issues/challenges
- Takes a proactive approach to managing PE engagement plan and services at Customer, and is the primary Point of Contact for managing Customer escalations; during and outside of normal business hours, as required
- Works with NS2 Secure Support and the PE Backoffice, including Mission Control Center (MCC) to resolve customer tickets and/or other related incidents identified on the engagement
- Prepares and submits weekly status PE status reports to Customer and NS2 PE Shared Mailbox
- Drives Engagement Planning to ensure SAP’s involvement in relevant areas and initiatives at the customer.
- Manages stakeholders on a continuous basis to establish a long-term, trusted customer relationship.
- Identifies risks to avoid harm to customer’s business.
- Directly advises the customer to provide guidance and to be regarded as trusted advisor.
- Ensure quality of outcome reporting to demonstrate the value of the engagement to the customer.
- Must be able to travel up to 80% or as needed per the customer
WORK EXPERIENCE
- Requires 10+ years of work experience in business software implementation consulting and/or support.
- Requires 5+ years of work experience managing or delivering SAP engineering, maintenance, or maintenance related services; and
- Demonstrated experience in expert level customer facing communication and presentation skills with executive level.
- Demonstrated experience in moving on-premise software to cloud, cloud migrations, IAAS, PAAS, and/or SAAS solutions.
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES
- Advanced SAP AGS certifications or delivery experience as a Principal TQM (Preferred)
- Prior experience in ERP software implementation (Required)
- Prior experience in software services sales, contract management and/or negotiations required; and
- Expert knowledge of the SAP Maintenance Portfolio, its value and delivery, including SAP Enterprise Support, SAP Standard Support, SAP Product Support for Large Enterprises, SAP MaxAttention, and SAP ActiveEmbedded.
- Strong Verbal and Written Communication
- Ability to Build trusted relationships with key Customer stakeholders
- Ability to lead and manage own work with minimal supervision
- Ability to orchestrate and collaborate across multiple domains and efforts
- Ability to understand customer’s business model
- Ability to measure and communicate business values
Required
- S4 and/or SAP ERP Implementation (e.g., Greenfield, Brownfield, Bluefield)
- Data Center Migration (On-Premise-to-Cloud or Hybrid Models)
- System landscape models and Technical Architecture
- Cloud Architecture (Private, Public)
- Transformation and/or Migration Experience (On-Premise -to- Cloud)
- Integration and Extensibility (Business Technology Platform)
- Cyber and Information security
Preferred
- Data & Analytics
- IT Infrastructure
- IT operations and Change management
- Business Process & Process Map
- Machine Learning and Analytics
Note: The job description is meant to be a guideline. It is not exhaustive, and we will expect the selected candidate to show flexibility and eagerness to undertake varied tasks and projects.
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Philadelphia
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Share
About the role:
We are seeking a strategic and experiencedto join our Quality team at the Johns Creek site. In this key role, you will serve as the subject matter expert (SME) on the Corrective and Preventive Action (CAPA) system, leading initiatives that enhance our quality systems and ensure compliance with global regulatory requirements. You’ll partner cross-functionally to promote a culture of continuous improvement, audit readiness, and quality accountability—driving Boston Scientific’s mission of transforming lives through innovative medical solutions.
Your responsibilities will include:
• Act as the SME for the CAPA system, managing and mentoring on CAPA and nonconformance processes.
• Lead preparation for and participation in external audits (e.g., FDA, ISO, MDSAP), including coaching staff on audit readiness best practices.
• Serve as a quality representative to increase awareness, visibility, and communication on quality initiatives across departments.
• Provide quality systems support to ensure compliance with Boston Scientific’s Quality System requirements and assess system effectiveness.
• Benchmark and implement best practices tailored to business needs while aligning with regulatory requirements and operational goals.
• Serve as a recognized leader in QSR, cGMP, ISO, and EU MDR standards; collaborate with the QA Director on critical quality decisions.
• Lead and support internal audits; identify opportunities for advancing the Quality Systems at the Johns Creek site.
• Monitor and report on quality metrics that drive continuous improvement and customer satisfaction.
• Champion cross-functional collaboration to align teams on quality and compliance goals.
• Cultivate a culture of accountability, customer focus, and ownership of quality responsibilities.
• Provide coaching and guidance to engineering and technical teams to strengthen quality capabilities.
• Apply structured problem-solving methodologies to address quality issues and communicate resolutions effectively.
• Track action items, report site metrics, and lead Management Review and CAPA Review Board meetings.
• Monitor progress against quality plans and escalate risks to leadership when necessary.
• Advise leadership on strategic quality system improvements that support long-term business objectives.
Required qualifications:
- Minimum of 10+ years experience in a Medical Device, Pharmaceutical or related field including a minimum of 5 years' experience in quality systems, quality engineering, or related function in the medical device industry.
- Demonstrated expertise in QSR, cGMP, ISO 13485, and EU MDR standards.
- Experience leading cross-functional teams and complex compliance projects.
- Ability to travel up to 10% for audits and cross-site initiatives.
Preferred Qualifications:
- Advanced degree (e.g., MS, MBA, MEM)
- Lead Auditor Certification ISO 13485:2016, ASQ CQA or CQM/OE.
- Proven ability to influence without authority and mentor others in quality disciplines.
- Prior experience with eQMS tools (e.g., TrackWise, Agile, MasterControl).
- Previous experience mentoring or leading others in quality system practices.
- Experience with quality metrics and data analysis to drive improvement.
- Prior experience with eQMS tools (e.g., SmartSolve, Windchill, MasterControl) and SAP.
- Previous experience mentoring or leading others in quality system practices.
Experience with quality metrics and data analysis to drive improvement.
Maximum Salary: $ 188300
Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
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