Operations Assistant jobs in United States, Georgia, Atlanta

Directory Enablement Senior Engineer

As part of dynamic and highly knowledgeable teams, the Directory Enablement Engineer drives the best practices in basic to complex engineering activities aligned to directory services technologies and supports the remediation and implementation directives for the technology as may be identified by or assigned to the Identity & Access Management Services (IAMS) group within Information Security. The role designs and develops said architectural elements or modifications including but not limited to integrated processes, applications, data and technology remediation. The role supports the need for engineered solutions from Information Technology (IT) enterprise architecture directives, as determined by operational requirements from such global operations partners as Identity & Access Management Services (IAMS) within Information Security. The role’s efforts maintain directory technologies (e.g. Active Directory, Entra ID) and other security aligned functions and performs all work in adherence to EY’s compliance standards for technology development and deployment. As part of supporting a continuous process improvement remit, the role is expected to utilize a variety of modern IT systems management technologies for large, complex environments including Configuration Manager, Operations Manager, Powerbroker, Active Roles Server, Sentinel reporting and scripting technologies such as PowerShell.

Your key responsibilities

The role requires an understanding of a hybrid Identity infrastructure utilizing Microsoft Active Directory Domain Services and Microsoft Entra ID.

The role may also require the periodic allocation of additional time on the job to support multiple demands and escalating issues and could be asked to travel to support planned project activities and collaboration.

Skills and attributes for success

• Ability to write detailed documentation required for solution delivery for instructional content for implementing engineers, as well as operational content and diagrams for support engineers.
• Maintains solid interpersonal skills to engage with others including senior executives of the firm, in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network of peers and others of influence. Adapts personal communication style to the style of others, develops rapport, stay calm under pressure and escalating issues using advanced oral and written English communication skills.
• Projects well-defined consultative skill to conduct effective questioning, hone in on key directives to formulate ideas and materials as well as present those ideas clearly and concisely to all levels of the organization including senior and/or executive management.
• Maintains an advanced comprehensive knowledge of services and applications with the future and forward vision of the IAM processes and operating environment to recognize and position improvement opportunities and next generation solutions achievable through engineering or other technical solutions.
• Manifests a strong analytical and problem-solving ability to escalate and negotiate complex and conflicting IAM or Information Security aligned engineering issues, handle multiple and shifting IAM engineering priorities across a broad spectrum of operating environments and drive solutions that are both financially sound and operationally feasible.
• Develops an in depth and continuous understanding of EY’s business and the way IAMS Engineering teams adds to the effectiveness of the EY business. Positions appropriate services and solutions as part of both knowledge sharing and Directory Enablement services positioning.
• Manage engineering projects by operating within best practices or delegate work as needed utilizing the proper resource, time and project management disciplines across a diverse culture and multiple time zones.
• Maintains a continuous review of aligned applications and software, servers and networks aligned to the IAM and directory environments including but not limited to the Systems Center Operations Manager Administration, Windows 2016 and 2022 Administration and Infrastructure, perimeter networks (DMZ), Single Sign-On (SSO) configuration and remediation, and Lightweight Directory Access Protocol (LDAP).
• Maintains advanced and continuous knowledge of the ancillary technologies to be engineered such as Lightweight Directory Services (LDS), Rights Management Systems (RMS) as part of the IAM services to support the time sensitive management, monitoring and automation of Tier 0 technologies and other directives and drive continuous improvement.

To qualify for the role, you must have

• College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences aligned to Active Directory and/or IAM engineering directives
• Approximately 8 to 10 years of experience in an engineering role. Able to exhibit a progression of increasingly complex job responsibilities during the period inclusive of project management skills, engineering remediation techniques and project planning and implementation.
• Certification as a Microsoft Certified Systems Administrator (MCSA)
• Certification as a Microsoft Certified Solution Expert (MCSE) Core Infrastructure or Productivity

• 10 years Active Directory
• 2 years Azure AD
• 4 years PowerShell scripting

Ideally, you’ll also have

• Understanding and experience with Azure managed services.
• Understanding and experience with Cloud service providers, such as AWS.
• Understanding and experience with System Center Configuration Manager.
• Powerbroker
• Active Roles Server
• Splunk and/or Sentinel

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

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