Credit Officer jobs in United States, Florida, Tampa

• Prior experience working in a highly matrixed, complex, global organization
• Technical skills using Alteryx, Tableau, Microsoft Excel and Microsoft PowerPoint

Job responsibilities

• Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
• Be accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Ensures successful collaboration across teams and stakeholders
• Identifies and mitigates issues to execute a book of work while escalating issues as necessary
• Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
• Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise

• Experience leading teams of technologists

• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives

• Experience with hiring, developing, and recognizing talent

• In-depth knowledge of the services industry and their IT systems

• Practical cloud native experience

• Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines

• Expertise in Java, Spring Core, Spring Boot, REST APIs, and REACT.

• Proficiency in Object-Oriented Design (OOD) and Test Driven Development (TTD), with hands-on experience in test automation frameworks like Junit, Mockito, and Cucumber.

• Familiarity with log/metric collection and monitoring technologies like ELK stack, Prometheus, Grafana, AppDynamics, and Splunk.

Preferred qualifications, capabilities, and skills

• Experience working at code level

This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and recovery. Job expectations include leveraging problem solving competencies, sound judgement and decision making, and providing exceptional client service and empathy while meeting both the bank's and client needs.

Responsibilities:

• Reaches out to delinquent clients to secure payment and determines reason for delinquency on active or inactive loan, deposit, and credit card accounts
• Negotiates repayment of outstanding debt that benefits both the client and lender in a positive and professional manner, leveraging tools and resources where applicable
• Determines the right solution for the client while staying within collections compliance guidelines
• Demonstrates empathy for the client’s situation using ethical behavior that is consistent with the bank’s code of conduct
• Achieves quality standards and meets key performance indicators
• Works an established list of accounts on an automated collections system, auto-dialer, or manual calling and helps mitigate losses

Skills:

• Active Listening
• Attention to Detail
• Client Solutions Advisory
• Oral Communications
• Account Management
• Adaptability
• Collaboration
• Data Collection and Entry
• Interpret Relevant Laws, Rules, and Regulations
• Liquidity Management

High School Diploma / GED / Secondary School or equivalent

• Prior experience working in a highly matrixed, complex, global organization
• Technical skills using Alteryx, Tableau, Microsoft Excel and Microsoft PowerPoint
  

As a Compliance Risk Management Senior Officer within the Compliance Conduct and Operational Risk (CCOR) organization, you will need to possess both operational and strong regulatory knowledge and experience related to retail consumer banking and to strategically partner with the business to ensure that all of our practices, products and services are in compliance with both the letter and spirit of all laws and regulations. You will also be expected to partner with management, Legal, Risk, Controls and Audit teams to provide ongoing compliance advice on regulatory matters and compliance risk. Additionally, you will be expected to engage in the front-end on the development and implementation of new policies, procedures, issues/action plans and training to ensure inclusion of necessary state, federal and regulatory compliance requirements as well as providing day to day support and oversight to the line of business. You will need to identify, measure, and manage controls and compliance-related risks while monitoring and testing the adequacy of controls.
Job Responsibilities

• Provide compliance support to the Consumer Bank Product and Marketing teams;
• Partner with the assigned line of business, Risk, Audit, Legal and Control partners to evaluate and confirm that sound compliance programs are in place;
• Participate in testing planning discussions;
• Execute Compliance oversight activities related to products (e.g., CDs, Savings, Checking) and regulations (e.g., Regulation D, Regulation DD, Regulation E);
• Research and respond to regulatory matters;
• Participate in business efforts/projects with regulatory impacts, and integrate regulatory compliance requirements into line of business policies, procedures, controls and training;
• Track technology incidents to work with the business to determine customer impact and follow incidents through and assist line of business management with action plans and issues resolution related to regulatory impacts, including those identified as a result of Compliance testing, monitoring, Audits or Exams.
• Analyze regulatory initiatives affecting the business and provide regulatory advice and communicate policy to consumer bank personnel and management;
• Evaluate effectiveness of available metrics and enhance or design new metrics to identify trends and potential areas of concern and attend meetings with line of business management and representatives, as appropriate;
• Engage in projects as required.

Required qualifications, capabilities, and skills

• A bachelor's degree and/or 5+ years of bank regulatory compliance expertise.
• Knowledge of consumer bank related regulations is imperative.
• Must be a self-starter, able to work independently, prioritize workflow and meet deadlines.
• Must also be able to interact effectively at a variety of levels of the organization and with numerous external contacts.

This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and recovery. Job expectations include leveraging problem solving competencies, sound judgement and decision making, and providing exceptional client service and empathy while meeting both the bank's and client needs.

Responsibilities:

• Reaches out to delinquent clients to secure payment and determines reason for delinquency on active or inactive loan, deposit, and credit card accounts
• Negotiates repayment of outstanding debt that benefits both the client and lender in a positive and professional manner, leveraging tools and resources where applicable
• Determines the right solution for the client while staying within collections compliance guidelines
• Demonstrates empathy for the client’s situation using ethical behavior that is consistent with the bank’s code of conduct
• Achieves quality standards and meets key performance indicators
• Works an established list of accounts on an automated collections system, auto-dialer, or manual calling and helps mitigate losses

Skills:

• Active Listening
• Attention to Detail
• Client Solutions Advisory
• Oral Communications
• Account Management
• Adaptability
• Collaboration
• Data Collection and Entry
• Interpret Relevant Laws, Rules, and Regulations
• Liquidity Management

High School Diploma / GED / Secondary School or equivalent