Customer Service jobs in United States, Florida, Orlando

As a Specialist I in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

Job responsibilities

• Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
• Utilizes customer service expertise to interpret needs and deliver continuous insights
• Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
• Excels both independently and collaboratively, driving team success and achieving goals
• Follows all regulatory and departmental practices and procedures diligently
• Takes ownership of each customer interaction while treating them with respect and responding with empathy

As our Delivery Driver, you'll be responsible for delivering merchandise to our local Nike stores in a timely, safe, and lawful manner. As a member of the Service Center team you will also receive freight shipments daily; replenish items that the stores sell throughout the day by picking them and loading them for delivery; prepare merchandise for the stores’ sales floors by pricing, hanging, folding and/or sensoring merchandise; process merchandise transfers to various Nike locations; and communicate frequently via telephone with the stores we serve.

Requirements for the position include:

• Ability to lift up to 50 lbs.
• Ability to bend and stand during entire shift
• Ability to communicate effectively with teammates in person and via telephone
• Good basic reading, writing, and counting skills
• Demonstrated attention to detail skill
• Ability to maintain a high sense of urgency with little to no supervision
• Ability to motivate yourself and others to meet goals
• A valid driver’s license with a clean driving history
• Shipping and receiving experience within a retail or warehouse

Be Rewarded for a Job Well Done

• Discounts for you and your family from Nike, Converse and Jordan up to 50% off
• Accrued Paid Time Off and Holiday Pay
• All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
• Full-time and part-time employees working 20 hours or more per week are eligible for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Access to support through Optum Employee Assistance Program at no cost for you and your family
• Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates

Putting Your Best Foot Forward

• Must be at least 18 (U.S)
• Flexibility to work nights, weekends and holidays based on service center needs
• Use customer service authentically to ensure customers feel seen and understood in our stores
• Ability to learn and train on the latest products and technologies
• This driver role is at a Service Center support location, experience operating or driving a 26 foot box truck or similar vehicle preferred
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

What You're Responsible For

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Bringing your positive attitude and passion to your teammates every day
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
• Operating delivery, shipping, and receiving duties, stocking products, and cleaning with or without accommodations
• Showing up for your teammates by attending store events

For more information, please refer to

As our Delivery Driver, you'll be responsible for delivering merchandise to our local Nike stores in a timely, safe, and lawful manner. As a member of the Service Center team you will also receive freight shipments daily; replenish items that the stores sell throughout the day by picking them and loading them for delivery; prepare merchandise for the stores’ sales floors by pricing, hanging, folding and/or sensoring merchandise; process merchandise transfers to various Nike locations; and communicate frequently via telephone with the stores we serve.

Requirements for the position include:

• Ability to lift up to 50 lbs.
• Ability to bend and stand during entire shift
• Ability to communicate effectively with teammates in person and via telephone
• Good basic reading, writing, and counting skills
• Demonstrated attention to detail skill
• Ability to maintain a high sense of urgency with little to no supervision
• Ability to motivate yourself and others to meet goals
• A valid driver’s license with a clean driving history
• Shipping and receiving experience within a retail or warehouse

Be Rewarded for a Job Well Done

• Discounts for you and your family from Nike, Converse and Jordan up to 50% off
• Accrued Paid Time Off and Holiday Pay
• All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
• Full-time and part-time employees working 20 hours or more per week are eligible for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Access to support through Optum Employee Assistance Program at no cost for you and your family
• Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates

Putting Your Best Foot Forward

• Must be at least 18 (U.S)
• Flexibility to work nights, weekends and holidays based on service center needs
• Use customer service authentically to ensure customers feel seen and understood in our stores
• Ability to learn and train on the latest products and technologies
• This driver role is at a Service Center support location, experience operating or driving a 26 foot box truck or similar vehicle preferred
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

What You're Responsible For

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Bringing your positive attitude and passion to your teammates every day
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
• Operating delivery, shipping, and receiving duties, stocking products, and cleaning with or without accommodations
• Showing up for your teammates by attending store events

For more information, please refer to