Solutions Architect jobs in United States, Delaware, Wilmington

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Job responsibilities

• Represents a product family of technical governance bodies
• Provides feedback and proposes improvements to architecture governance practices
• Guides evaluation of current technology and leads evaluation of new technologies using existing standards and frameworks
• Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
• Develops secure and high-quality production code, and reviews and debugs code written by others
• Drives decisions that influence product design, application functionality, and technical operations and processes
• Serves as a function-wide subject matter expert in one or more areas of focus
• Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
• Influences peers and project decision-makers to consider the use and application of leading-edge technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

As a Relationship Banker , you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

Job responsibilities

• Delivers an exceptional customer experience by acting with a customer-first attitude
• Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
• Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
• Influences, educates, and connects customers to technology
• Possesses initiative and knowledge to provide financial options for customers using a consultative approach
• Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
• Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

Required qualifications, capabilities, and skills

• 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
• High school degree, GED, or foreign equivalent
• Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
• Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
• Ability to work branch hours including weekends and some evenings

Preferred qualifications, capabilities, and skills

• College degree or military equivalent
• Professional, thorough, and organized with strong follow-up skills
• Exude confidence with clients when sharing product knowledge and solutions
• Experience adhering to policies, procedures, and regulatory banking requirements

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst - Tech Delivery/ITIL/ServiceNow in the Corporate Sector, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job responsibilities

• Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility
• Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices to provide strategic guidance and innovative solutions for complex projects
• Lead complex technology projects and programs with far-reaching implications for clients, employees, and stakeholders.
• Establish priorities, manage resources and budgets, and motivate cross-functional, matrixed teams.
• Proactively address any issues or risks.
• Oversee product releases with robust product and feature release capabilities.
• Ensure product deployments and releases are delivered with end-to-end regard for the end user experience and the product/product line’s overall strategy and objectives.
• Work across teams, functions, and disciplines to ensure continual progress.
• Ensure a product’s ability to deliver value at scale across all phases of the product lifecycle.
• Demonstrate strong people leadership skills.
• Coach and develop high-performance teams to achieve their full potential.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Strong technical fluency and writing capabilities.
• Ability to understand the big-picture and how technology can help achieve business goals.
• Proven experience in leading complex technology projects and programs.
• Excellent resource and budget management skills.
• Ability to motivate and lead cross-functional, matrixed teams.
• Strong problem-solving skills and proactive risk management.
• Strong people leadership skills and experience in coaching high-performance teams.
• Proven experience with ServiceNow platform and its integration with existing systems

Preferred qualifications, capabilities, and skills

• Technical fluency in applications, platforms, and products.
• Excellent communication and documentation skills.
• Strong leadership and project management abilities.
• Ability to work collaboratively across teams and disciplines.
• Effective coaching and team development skills.

As a Principal Architect at JPMorgan Chase within Consumer and Community Banking Technology, you will provide expertise to enhance and develop architecture platforms based on modern cloud-based technologies, while supporting the adoption of strategic global solutions. You will leverage your advanced architecture capabilities and collaborate with colleagues across the organization to promote best-in-class outcomes.

Job responsibilities

• Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies
• Develops multi-year roadmaps aligned with business and architecture strategy and priorities
• Creates complex and scalable coding frameworks using appropriate software design
• Develops secure and high-quality production code, and reviews and debugs code written by others
• Serves as the function’s go-to subject matter expert
• Contributes to the development of technical methods in specialized fields in line with the latest product development methodologies
• Creates durable, reusable software frameworks that improves velocity and quality of output across teams and functions
• Champions the firm’s culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on data architecture concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise.
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Expertise in one or more programming languages
• Deep knowledge in one or more software, applications, and architecture
• Advanced knowledge of software architecture, application development, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines
• Experience leading a product as a Product Owner or Product Manager
• Ability to present and effectively communicate to Senior Leaders and Executives
• Understanding of the business
• Practical cloud native experience

• Prior experience in the Marketing domain is preferred
• Prior experience leading architecture teams is a plus

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst in Consumer & Community Banking Infrastructure & Production Management, you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job responsibilities

• Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility
• Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices to provide strategic guidance and innovative solutions for complex projects
• Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure
• Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives
• Mentor and guide team members in the application of technical writing and analytical reasoning skills, fostering a culture of continuous learning and improvement

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Demonstrated expertise in data analysis and data application, including hands-on experience with major data visualization platforms
• Advanced knowledge of data analytics techniques, with experience in developing and interpreting models, diagrams, and data-driven insights
• Proven ability to apply technical fluency in current and relevant platforms, software tools, and technologies to drive innovative solutions
• Strong track record of leading through change, navigating ambiguous situations, and managing dependencies in complex projects

Preferred qualifications, capabilities, and skills

• Experience working with ServiceNow platform
• Knowledge of ITSM industry trends and best practices
• Familiarity with Scrum or Agile development methodologies
• Experience analyzing requirements and working successfully with stakeholders and developers

If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions.

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, you will participate in business and technology planning sessions and anticipate future business/technology changes. Work with Business and Information Architects to review business drivers, needs and strategies and understand implications to the application architecture. Communicate implications of architectural decisions, issues and plans to business and technology leadership. Provide support/guidance to the development teams during the analysis, development and testing processes.

Job responsibilities

• Represents a product family of technical governance bodies
• Defines, document and deliver current state, target states and initiative-based Architectures.
• Works across all Corporate technology and line-of-business technology teams to design and socialize solutions.
• Participates in the Risk Technology and cross line-of-business architecture governance and tollgate processes.
• Provides subject matter expertise to multiple cross line-of-Business forums, panels, technologies, and senior business/IT management.
• Works with application development teams to estimate the cost of a proposed solution.
• Influences peers and project decision-makers to consider the use and application of leading-edge technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect