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Process Improvement Specialist jobs in United States, Delaware, Wilmington

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Job title (1)
United States
Delaware
Wilmington
18 jobs found
22.11.2025
I

Incyte Global Compensation Specialist United States, Delaware, Wilmington

Limitless High-tech career opportunities - Expoint
Create and maintain job codes, job descriptions and survey matches for all global positions. Coordinates the annual global salary survey submission process by submitting company data to all relevant surveys....
Description:

Job Summary (Primary function)
The Compensation Specialist supports compensation administration through maintenance of data in the HRIS including job codes, job descriptions and organizational data as well as completion of global compensation survey submissions. The Compensation Specialist also supports HRIS activities including ad hoc queries, maintenance of master data and administration of the Applicant Tracking system.

Essential Functions of the Job (Key responsibilities)

Compensation

  • Create and maintain job codes, job descriptions and survey matches for all global positions.
  • Coordinates the annual global salary survey submission process by submitting company data to all relevant surveys.
  • Complete evaluation of new positions to ensure classification in the appropriate salary grade level.
  • Conduct market pricing of jobs based on external market survey data.

HRIS

  • Process data corrections for employee job records, personal data and new hires as needed.
  • Provide queries to meet data needs of the global HR team and other users, including scheduling of recurring queries, ensuring accessibility and inclusivity for all users.
  • Maintain data in Applicant Tracking System including users, departments and agencies.

Qualifications (Minimal acceptable level of education, work experience, and competency)

  • A degree in a relevant field or equivalent experience. Open to candidates with varying levels of experience, including those new to the field.
  • Experience working with salary surveys is preferred, but not required, to encourage candidates from diverse backgrounds to apply.
  • Knowledge and understanding of compensation principles particularly job evaluation and market pricing preferred.
  • Familiarity with stock plans and principles is preferred, but not required, to encourage candidates from diverse backgrounds to apply.
  • Strong analytical/problem solving skills; written and verbal communication skills.
  • Strong organizational skills and detail orientation.
  • System orientation with experience in any HRIS or similar systems is preferred, but not required.
  • Must be able to manage multiple priorities in a dynamic environment.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Learn more at:

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .

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18.09.2025
JPM

JPMorgan Process Improvement Associate United States, Delaware, Wilmington

Limitless High-tech career opportunities - Expoint
Be a culture carrier forsupporting Diversity, Equity and Inclusion across the organisation. Manage monthly, quarterly, and annual accounting, audit, and reporting functions for a portfolio of closed ended and semi...
Description:

Job Summary:

As a Vice President in J.P. Morgan, you will operate in a client centric & end to end model. You will have full ownership of all aspects of fund administration including but not limited to client services, financial reporting, investor relations, and capital event servicing. Want to work on a private markets fund in its entirety, then this may be the role for you! A routine day could have an AVP balancing deal funding processes while managing an audit as well as investor queries simultaneously. This brings a great level of dynamism to the role.

Job Responsibilities:

  • Be a culture carrier forsupporting Diversity, Equity and Inclusion across the organisation.
  • Manage monthly, quarterly, and annual accounting, audit, and reporting functions for a portfolio of closed ended and semi closed ended private equity and debt funds.
  • Be Responsible for LP / investors’ capital calls, distributions, investor financial reports and capital statements.
  • Build strong and meaningful relationships with Client stakeholders through a keen understanding of contractual and service delivery agreements with a dedication to excellent execution against agreed deliveries.
  • People Management: Manage team deliveries, development & growth.
  • Defend against service scope creep and enforcing rigorous Change Control processes.
  • Execute the function’s control frameworks through high quality execution of checklists and procedure production, successful partnerships with Business Control functions as well as Internal audits.
  • Design, build and implement solutions to eliminate manual processes and reduce risk.
  • Be responsible for the timely escalation of both successes and issues to Senior Management.

Preferred Qualifications and Requirements:

  • A proactive attitude demonstrating the ability to multi-task and work to tight reporting deadlines. Organisation and planning skills are key to the role.
  • Dedicated to doing the right thing showing ownership and accountability.
  • Demonstrates a willingness to own the full end to end servicing of a fund or client relationship.
  • Data literate, understanding the importance of the data chain in private market structures and skilled in governing its upkeep. Strong acumen of Alteryx is a distinct advantage.
  • An advocate of a global operating model with a drive to develop self and the global team, to improve processes and client outcomes.
  • Strong communication skills, both written and verbal.
  • FIS Investran or Arcesium or equivalent double entry accounting platform knowledge a distinct advantage.
  • Prior experience in Private Equity fund administration or alternatives funds industry preferred.
  • A qualified/part-qualified accountant or with proven experience in accounting with exposure to US/Lux/UK GAAP and IFRS.
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17.09.2025
JPM

JPMorgan Process Improvement Specialist - Chase Rewards United States, Delaware, Wilmington

Limitless High-tech career opportunities - Expoint
Execute existing processes while developing and implementing process improvement initiatives to reduce rewards fraud and misuse. Map, simplify, and document existing processes to identify and address areas for improvement. Analyze...
Description:


Job responsibilities

  • Execute existing processes while developing and implementing process improvement initiatives to reduce rewards fraud and misuse.
  • Map, simplify, and document existing processes to identify and address areas for improvement.
  • Analyze data to identify trends, risks, and opportunities for fraud prevention.
  • Collaborate with cross-functional teams and stakeholders to align on process improvement objectives.
  • Communicate project status, outcomes, and recommendations to all levels of the organization.
  • Leverage digital tools and automation to reduce manual touchpoints and enhance efficiency.
  • Manage change initiatives to facilitate adoption of new processes and technologies.
  • Establish metrics to measure the effectiveness of process improvements and fraud reduction initiatives.
  • Monitor and report on progress towards objectives and savings targets.
  • Build resiliency plans for smooth functioning of processes and manage everyday tasks.
  • Apply systems thinking and agile methodologies to refine processes and solutions.
Required qualifications, capabilities, and skills
  • Bachelor’s degree in engineering, computer science, technology, business, or related field.
  • 3+ years of experience in financial services, fraud management, or process improvement.
  • Reliable, organized, and timely execution of daily duties to meet strict deadlines.
  • Proficiency in data analytics, including interpreting models and diagrams.
  • Strong problem-solving skills and ability to exercise initiative and judgment.
  • Experience in process mapping, documentation, or workflow optimization.
  • Ability to communicate complex ideas clearly to diverse audiences.
  • Demonstrated experience in cross-functional collaboration and team building.
  • Proficiency with project tracking and documentation tools (e.g., Confluence, JIRA, Visio).
  • Ability to manage multiple projects and conflicting deadlines.
  • Ownership of tasks and ability to manage entire workstreams.
Preferred qualifications, capabilities, and skills
  • Experience with fraud risk, digital payments products, or rewards programs.
  • Knowledge of artificial intelligence foundations and safe human-AI interaction.
  • Experience using agile methodologies for process improvement.
  • Familiarity with customer service principles to align process improvements with customer needs.
  • Professional certifications in fraud management or process improvement.
  • Experience in designing and delivering technical solutions for business requirements.ge.
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26.08.2025
T

Teva NeuroPsych Sales Specialist - Wilmington NC United States, Delaware, Wilmington

Limitless High-tech career opportunities - Expoint
Your experience and qualificationsAny equivalent combination of education, training, and/or experience that fulfills the requirements of the position will be considered.Education/Certification/Experience⦁ Bachelor’s degree required, preferably in related field⦁ At least...
Description:
Your experience and qualifications

Any equivalent combination of education, training, and/or experience that fulfills the requirements of the position will be considered.

Education/Certification/Experience
⦁ Bachelor’s degree required, preferably in related field
⦁ At least 1 year of full-time, documented business-to-business sales experience; pharmaceutical sales experience strongly preferred

Skills/Knowledge/Abilities
⦁ Proven record of accomplishments in this specific market toward meeting established objectives
⦁ Demonstrated interpersonal skills, including active listening, empathy, open communication, inclusivity, and openness to feedback
⦁ Well-developed written and oral communication skills
⦁ Ability to interact with HCPs in both face-to-face and virtual environments, and be proficient with technology
⦁ Knowledge of reimbursement, managed care, or marketing preferred
⦁ New product launch experience preferred
⦁ Broad therapeutic area experience particularly in therapeutic area preferred
⦁ Candidate must be able to successfully pass background, motor, and drug screening
⦁ Valid US driver’s license and acceptable driving record required

Full time documented business to business sales experience dependent on level as listed below. Pharmaceutical sales experience preferred. Level of the role will be commensurate to years of experience and performance criteria.
⦁ Sales Specialist: Minimum 1 year
⦁ Executive Sales Specialist: Minimum 7 years


TRAVEL REQUIREMENTS
Regular travel, which may include air travel and weekend or overnight travel


Compensation Data

The annual starting salary for this position is between $88,000 – $170,000 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

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20.08.2025
JPM

JPMorgan AI Engagement Specialist United States, Delaware, Wilmington

Limitless High-tech career opportunities - Expoint
Develop and implement creative engagement strategies to promote the use of AI tools among employees. Organize and lead training sessions, workshops, and events to educate employees on AI capabilities and...
Description:



As an AI Engagement Specialist within Card Services and Connected Commerce, you will be responsible for crafting innovative engagement strategies, organizing events, and developing and delivering training to enhance AI literacy. Your mission is to inspire and empower our employee base to identify and leverage AI-promoten solutions to solve business challenges and create new opportunities.

Job Responsibilities

  • Develop and implement creative engagement strategies to promote the use of AI tools among employees.
  • Organize and lead training sessions, workshops, and events to educate employees on AI capabilities and applications.
  • Collaborate with cross-functional teams to identify business challenges and opportunities for AI solutions.
  • Research and test the latest AI tools and methods to ensure the firm remains at the cutting edge of technology.
  • Serve as a subject matter expert and advocate for AI technologies, fostering excitement among employees.
  • Monitor and analyze engagement metrics to assess strategy effectiveness and make data-driven improvements.

Required Qualifications, Capabilities, and Skills

  • 5+ years of experience in project management, training, process engineering, or marketing.
  • Strong passion for new technology and a desire to share that excitement with others.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Strong analytical skills and a data-driven approach to problem-solving.
  • Excellent communication and interpersonal skills, with the ability to engage and inspire diverse audiences.

Preferred Qualifications, Capabilities, and Skills

  • Experience crafting content and facilitating workshops to advance mindsets and skillsets.
  • Experience with Python, Alteryx, Tableau, and SharePoint is highly desirable.
  • Portfolio of AI projects you are working on.
  • Considered a thought leader on social media or in offline communities on AI or new technologies.
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20.08.2025
JPM

JPMorgan Business Process Red Team Operator United States, Delaware, Wilmington

Limitless High-tech career opportunities - Expoint
Perform and manage hands-on offensive security activities leveraging social engineering skillsets as part of Red Team engagements against critical JPMC assets. Conduct business process assessments to include tabletop or workshop...
Description:

Contribute to leading-edge security and resilience efforts, advancing protective strategies and propelling continuous improvement.

As an Assessments & Exercises Vice President in the Cybersecurity and Technology Controls line of business, you will contribute significantly to enhancing the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology. Design and deploy risk-driven tests and simulations (or manage a highly skilled team that does) and inform analysis to clearly outline root-causes. In this role, you will evaluate preventative controls, incident response processes, and detection capabilities, and advise cross-functional teams on security strategy and risk management.

such as payment operations, fraud, and supplier management. The primary focus of this role will be to perform and manage hands-on offensive security activities leveraging social engineering skillsets as part of Red Team engagements against critical JPMC assets. The successful candidate will have a proven track record in cybersecurity assessments, to include social engineering operations like phishing and vishing, and will be able to demonstrate a general knowledge of computer networking fundamentals, modern threats and vulnerabilities, attack methodologies, and penetration testing tools. The Cybersecurity Red Team consists of highly skilled and qualified members who conduct advanced adversary emulation operations to replicate cybersecurity threats targeting the firm. This position is anticipated to require the use of one or more High Risk Role (HRR) systems, which mandates successful completion of enhanced screening, including criminal and credit background checks, before starting employment and annually thereafter.

Job responsibilities

  • Perform and manage hands-on offensive security activities leveraging social engineering skillsets as part of Red Team engagements against critical JPMC assets
  • Conduct business process assessments to include tabletop or workshop sessions, live testing of business process controls by technical and social engineering attacks, and preparation of deliverables for senior stakeholders
  • Design and execute testing and simulations – such as penetration tests, technical controls assessments, cyber exercises, or resiliency simulations, and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm’s strategy and compliance with regulatory requirements
  • Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation
  • Collaborate closely with cross-functional teams to develop comprehensive assessment reports – including detailed findings, risk assessments, and remediation recommendations – making data-driven decisions that encourage continuous improvement
  • Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy and risk management. Engage with peers and industry groups that share threat intelligence analytics

Required qualifications, capabilities, and skills

  • 5+ years of experience in cybersecurity or resiliency, with demonstrated exceptional organizational skills to plan, design, and coordinate the development of offensive security testing, assessments, or simulation exercises
  • Knowledge of US financial services sector cybersecurity or resiliency organization practices, operations risk management processes, principles, regulations, threats, risks, and incident response methodologies
  • Ability to identify systemic security or resiliency issues as they relate to threats, vulnerabilities, or risks, with a focus on recommendations for enhancements or remediation, and proficiency in multiple security assessment methodologies (e.g., Open Worldwide Application Security Project (OWASP) Top Ten, National Institute of Standards and Technology (NIST) Cybersecurity Framework), offensive testing tools, or resiliency testing equivalents
  • Excellent communication, collaboration, and report writing skills, with the ability to influence and engage stakeholders across various functions and levels
  • Candidate should have the ability to perform targeted, covert security tests with vulnerability identification, exploitation, and post-exploitation activities
  • Strong understanding of the following: Networking fundamentals (all OSI layers, protocols); Windows/ Linux/Unix/Mac operating systems as well as software vulnerability and exploitation techniques; commercial or open-source offensive security tools for reconnaissance, scanning, exploitation, and post-exploitation (e.g. Cobalt Strike, Metasploit, Nmap, Nessus, Burp Suite)
  • Familiarity with AI/ML technologies and tools and operationalizing their use in Red Teaming (e.g., developing video and audio deepfakes, etc.), as well as with system administration skills such as configuration, maintenance, and interpretation of log output from networking devices, operating systems, and infrastructure services and with cloud architecture, operations, and security vulnerabilities
  • Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
  • Broad experience in multiple businesses or verticals, with organizational and cultural understanding of call centers, payments processes, client service/sales organizations, and operational support staff
  • The ability to articulate and visually present complex technical and fraud subject matter to a wide and senior audience
  • Ability to analyze and produce reports about cybersecurity and fraud vulnerabilities, threats, designs, and procedures

Preferred qualifications, capabilities, and skills

  • Social engineering background (or intelligence, law enforcement, or similar experience)
  • Experience in fraud detection and prevention, with a proven track record in identifying, analyzing, and mitigating fraud risks within financial systems or similar environments.
  • Understanding of relevant regulations and compliance requirements related to fraud prevention, such as AML (Anti-Money Laundering) and KYC (Know Your Customer) standards
  • Relevant certifications such as those offered by Offensive Security (OSCP, OSEP), CREST (Certified Simulated Attack Specialist), SANS (GPEN, GWAPT), fraud-specific certifications such as Certified Fraud Examiner or Certified Anti-Money Laundering Specialist (CAMS)
  • Technical knowledge such as: developing in-house scripting; using interpreted languages (such as Ruby, Python, or Perl) and compiled languages (such as C, C++, C#, or Java); understanding security tools or technology such as firewalls, IDS/IPS, web proxies, and DLP
  • Information Security experience in two or more of the following verticals: fraud operations, threat modeling, network/application security testing, social engineering, Red Team operations, and network exploitation operations
  • Ability to support and grow skillsets for Cybersecurity Red Team operations
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20.08.2025
JPM

JPMorgan Internal Strategy & Process Engineering - Improvement Associ... United States, Delaware, Wilmington

Limitless High-tech career opportunities - Expoint
Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts. Lead one or more workstreams while...
Description:


As a Process Improvement Associate II within JPMorganChase, you will play a pivotal role in enhancing operational efficiency and reducing risk by developing and implementing continuous process improvement programs. Leveraging your broad knowledge of process improvement principles and practices, you will map, simplify, and document processes, reduce manual touch points, and utilize digital process tools to drive service-delivery improvement. Your work will have a significant impact on various departments, requiring you to apply advanced analytical and problem-solving skills to develop both long- and short-term solutions. You will be expected to use data analytics to offer continuous insight and craft engaging narratives to effectively convey complex ideas. Your ability to build diverse teams, manage conflicts, and delegate tasks effectively will be crucial in this role. Your innovative thinking will challenge the status quo and influence change, while your understanding of artificial intelligence foundations will be instrumental in optimizing the performance of AI systems.
Job responsibilities

  • Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
  • Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture.

  • Present to senior executives and key stakeholders, emphasizing actionable insights rather than just analyses; respond to questions clearly while fostering trusted advisor relationships with key client stakeholders.
  • Informally develop team members by serving as a mentor and inspiring a culture of continuous learning.
  • Analyze and map key business processes, identifying inefficiencies and areas for improvement using advanced data analytics and statistical inference techniques.
  • Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools.
  • Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning.
  • Collaborate with LOBs and IT teams to evaluate existing technology ecosystems to identify/optimize platforms and tools that align with business objectives and drive digital transformation.
  • Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges
  • Utilize storytelling skills to effectively communicate complex process improvement concepts and data to diverse audiences, fostering understanding and retention of the core message.
  • Take ownership of tasks and manage most elements of an entire workstream.

Required qualifications, capabilities, and skills

  • Proven skills in developing and implementing process improvement or re-engineering programs, with a successful track record over 3 years in a professional setting.
  • Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills.
  • Demonstrated proficiency in data analytics, with experience in interpreting models and diagrams to communicate data requirements and assets.
  • Experience in team building, with a focus on constructing diverse teams with varied experiences, skills, and backgrounds.
  • Proficiency in using digital process tools and AI systems to optimize operational efficiency and service delivery.
  • Experienced in creating presentations, both written and verbal, tailored for senior audiences.
  • Self-motivated and executes deliverables with speed and precision.
  • A dedicated learner with a strong commitment to skill development and a genuine curiosity for acquiring new knowledge.
  • Ability to travel up to 10%.

Preferred qualifications, capabilities, and skills

  • Utilize systems thinking to analyze complex processes and identify areas for optimization and integration.
  • Apply customer service principles to ensure process improvements align with customer needs and enhance satisfaction.
  • Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
  • Leverage digital proficiency to adopt and manage digital tools that support process improvement initiatives.
  • Implement automation to streamline workflows and reduce manual effort, increasing overall productivity.
  • Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.
  • Proven expertise or certification in Lean Six Sigma, Agile methodologies, Change Management, Organizational Design, or Strategic Consulting Engagements.

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Limitless High-tech career opportunities - Expoint
Create and maintain job codes, job descriptions and survey matches for all global positions. Coordinates the annual global salary survey submission process by submitting company data to all relevant surveys....
Description:

Job Summary (Primary function)
The Compensation Specialist supports compensation administration through maintenance of data in the HRIS including job codes, job descriptions and organizational data as well as completion of global compensation survey submissions. The Compensation Specialist also supports HRIS activities including ad hoc queries, maintenance of master data and administration of the Applicant Tracking system.

Essential Functions of the Job (Key responsibilities)

Compensation

  • Create and maintain job codes, job descriptions and survey matches for all global positions.
  • Coordinates the annual global salary survey submission process by submitting company data to all relevant surveys.
  • Complete evaluation of new positions to ensure classification in the appropriate salary grade level.
  • Conduct market pricing of jobs based on external market survey data.

HRIS

  • Process data corrections for employee job records, personal data and new hires as needed.
  • Provide queries to meet data needs of the global HR team and other users, including scheduling of recurring queries, ensuring accessibility and inclusivity for all users.
  • Maintain data in Applicant Tracking System including users, departments and agencies.

Qualifications (Minimal acceptable level of education, work experience, and competency)

  • A degree in a relevant field or equivalent experience. Open to candidates with varying levels of experience, including those new to the field.
  • Experience working with salary surveys is preferred, but not required, to encourage candidates from diverse backgrounds to apply.
  • Knowledge and understanding of compensation principles particularly job evaluation and market pricing preferred.
  • Familiarity with stock plans and principles is preferred, but not required, to encourage candidates from diverse backgrounds to apply.
  • Strong analytical/problem solving skills; written and verbal communication skills.
  • Strong organizational skills and detail orientation.
  • System orientation with experience in any HRIS or similar systems is preferred, but not required.
  • Must be able to manage multiple priorities in a dynamic environment.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Learn more at:

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .

Show more
Find your next career move in the high tech industry with Expoint. Our platform offers a wide range of Process Improvement Specialist job opportunities in the United States, Delaware, Wilmington area, giving you access to the best companies in the field. Whether you're looking for a new challenge or a change of scenery, Expoint makes it easy to find your perfect job match. With our easy-to-use search engine, you can quickly find job opportunities in your desired location and connect with top companies. Sign up today and take the next step in your high tech career with Expoint.