Product Owner jobs in United States, Delaware, New Castle

Responsibilities:

• Responsible for the day to day management of executing to milestones and budget on one or more projects.
• Assess creation of project plan, charter, stakeholder management plan, acceptance plan, and central project issue log.
• Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business objectives and confirm project plans meet business needs as described in the project initiation documents.
• Ensure all stakeholders are identified and included in scope definition activities and understand project schedule and key milestones..
• Escalate project risks to the Project Director, or Project Sponsor, when appropriate.
• Ensure vendor performance is monitored and actions taken if performance warrants.
• Provides sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
• Directly affects the business by influencing strategic functional decisions through advice, counsel or provided services.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Loan IQ processing experience
• 6-10 years relevant experience
• Prior industry experience.
• Fully knowledgeable on the day-to-day activities of a product or process; Basic understanding of the firm's different businesses and the related economics ; Individual is expected to be subject area expert in one (or more) specific skill sets
• Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

The team plays the critical role of connecting all of the work across QATV, ensuring our strategy, messaging, and deliver remains on track and consistent. We work closely with the head of QATV, other team leads, Report Owners and businesses, management, and regulators to share progress and updates, share wins and challenges, and ensure that we remain on track end-to-end. Some of the work includes:

• Develop QATV strategy and interaction model across all BCBS 239 reports and Report Owners

• Scalable targeted transaction testing program to test in real time upstream remediation efforts impact to key BCBS 239 reporting

• Deliver targeted testing to issues that were identified and remediated outside of the normal data concern and transaction testing processes

• Strategic Planning & Execution

  • Partner with QATV and Targeted Testing & Strategy Heads to develop and execute QATV’s global strategy.

  • Collaborate with the Technology & Metrics team to implement effective communication strategies.

  • Support QATV pillars in aligning and executing ongoing strategic initiatives.

  • Support enterprise-wide strategy for targeted testing of the 2nd and 3rd Lines of Defense (LoD).

• Governance & Methodologies

  • Develop methodologies, metrics, and governance frameworks to enhance quality assurance and validation processes.

  • Partner with LoDs to establish comprehensive testing calendars and ensure consistency across enterprise-wide initiatives.

  • Lead bi-weekly forums with LoDs to review updates, align objectives, and ensure seamless execution of testing programs.

• Testing Leadership & Execution

  • Support a team of ad hoc exams / “SWAT” team professionals to conduct targeted testing and validation across business segments.

  • Serve as a second tester and approver for critical testing exercises to ensure quality and rigor.

  • Act as the primary point of contact for enterprise testing requests and SWAT exercises, ensuring alignment with regulatory standards.

• Regulatory Compliance & Remediation

  • Support regulatory responses, coordinate meetings, and manage deliverables to address compliance requirements.

  • Lead the development of a remediation pipeline for team’s book of work, ensuring effective governance and controls.

  • Partner with Report Owners, stakeholders, and testing segment leads to support SWAT exercises and enterprise-wide testing efforts.

• Team Leadership & Collaboration

  • Manage all aspects of team performance, including hiring, training, performance evaluations, and career development.

  • Build and sustain strong partnerships with senior stakeholders, regulatory bodies, and cross-functional teams to drive organizational goals.

• Experience:

  • 6–10+ years of relevant experience within financial services, quality assurance, testing, or risk management.

  • Proven ability to manage competing priorities in a dynamic and complex environment.

  • In-depth knowledge of banking products, systems, and regulatory frameworks (BCBS 239 preferred).

  • Background in reporting and analytics, especially in a regulatory or compliance context

  • Proven experience in managing relationships with regulators, senior management, and external stakeholders

  • Experience in coordinating large-scale reporting initiatives or program delivery

  • Understanding of BCBS 239 or similar regulatory frameworks

• Skills:

  • Strong strategic thinking, leadership, and problem-solving skills.

  • Exceptional communication and diplomacy abilities to influence and guide senior stakeholders, ensuring transparency and clarity.

  • Strong understanding of risk management and regulatory compliance (US-focused).

  • Stakeholder management, strategic planning, and process development.

  • Advanced proficiency in Microsoft Office and ability to develop clear, concise messaging, reports, decks, etc.

• Bachelor’s degree in Finance, Business, or a related field is required.

• Master’s degree is preferred.

Anticipated Posting Close Date:

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