Professional Services Consultant jobs in United States, Colorado, Denver

Key Responsibilities:

• Manage small-size projects that require analysis and autonomous initiative through professional experience
• Plan, organise and monitor assigned operational processes. Ensure all service-related qualities, policies, standards, and processes to achieve maximum customer satisfaction
• Lead small-size (sub)projects
• Internal and external communication (customers, service providers, suppliers)
• Steer, coordinate, and manage all assigned services
• Develop and optimize external assigned services
• Contribute to the planning and design of new facilities and respective equipment
• Monitor budget control and support budget planning
• Interface between adidas and assigned external service provider
• Lead and further develop assigned employees
• Ensuring operator’s responsibility and employer obligations with regards to occupational health and safety, for the respective area of responsibility, in accordance with applicable laws and guidelines, as well as minimizing possible risks. For a detailed description of obligations and tasks, please refer to the IMS Policy Annex ‘Health and Safety’ and the Corporate Security Policies.

Key Relationships:

• adidas employees
• Workplaces regional operation leaders
• Respective business functions
• External suppliers

Knowledge, Skills, and Abilities:

• Service and customer satisfaction, people management/leadership culture
• Project management experience
• Good communication skills
• Strong knowledge of MS Office (Word, Excel, PowerPoint)
• Very good English skills

Requisite Education and Experience / Minimum Qualifications:

• Minimum 5 years working experience in the respective area

Key Responsibilities:

• Execute seamless on-boarding and exit processes of employees in the respective business areas including facilitating all necessary process steps.
• Support all administrative tasks with regard to employee changes, such as issuing new letters or other required documents
• First point of contact for employees and line managers for all standard questions (or re-routing to payroll/benefits). Processes and answers all incoming tickets, phone calls and emails within the scope of service catalogue.
• Maintain current HR systems and be responsible for data accuracy management
• Responsible for monthly local and global reporting activities including non-payroll relevant data audits and standard reporting
• Tracking of paperwork and employee eFile maintenance
• Work closely with Payroll department to ensure employee data integrity
• Ownership of ticketing for respective HR Management and business area.
• Partners to ensure constant and proper information flow. Process requests timely to meet deadlines in accordance with service level agreements (SLAs).
• Keep knowledge base up to date in close cooperation with all HR Services Specialists

Key Relationships:

• HR Business Partners
• Rewards Teams
• Talent Management & Talent Acquisition
• Line Managers

Knowledge Skills and Abilities:

• Excellent interpersonal skills & Customer Service attitude
• Excellent verbal and written communication in English
• Excellent organization skills with a strong attention to detail
• Able to prioritize multiple tasks simultaneously
• Energetic, proactive manner and action oriented behavior

Requisite Education and Experience:

• Bachelor degree or 2 years related experience
• Specialization in HR management preferred
• Strong MS-Office (MS-Excel, MS-Word, MS-PowerPoint) user-knowledge
• Ideally SAP-HR working knowledge

Key Responsibilities:

• ATP Configuration : Configure and optimize the Available-to-Promise (ATP) functionality to ensure accurate and real-time inventory availability checks during order processing.
• BOP Management : Manage and streamline the Backorder Processing system to prioritize and reprocess orders efficiently, ensuring customer expectations are met even in cases of stock shortages.
• SAP SD Module Expertise : Customize, configure, and support SAP SD modules, specifically focusing on Sales Order Processing, ATP checks, and integration with other SAP modules like MM.
• Supply protection (CA-ATP-SUP) - Issue Resolution and Support. Provide day-to-day SUP support to ongoing issues, troubleshoot and resolve issues related to ATP, BOP, and Sales Orders.
• Business Process Optimization : Identify and implement improvements to sales order processing, backorder handling, and ATP checks, aligning them with best practices in supply chain and order management.
• Testing and Go-Live Support : Support in system testing, including user acceptance testing (UAT), and provide go-live support during project rollouts.
• Strong experience with issue resolution , root cause analysis , and incident management in a support environment.

Required Skills and Experience:

• SAP SD (Sales and Distribution) experience, with a deep understanding of ATP (Available-to-Promise) and BOP (Backorder Processing) functionalities.
• Experience with SAP APO (Advanced Planning and Optimization) or SAP S/4HANA for ATP and Supply Chain Optimization is a plus.
• ABAP knowledge is a must for troubleshooting, debugging the code with minimum support from outside.
• Experience in Business Process Re-engineering related to Sales Order Processing, ATP, and BOP.

Education and Certifications:

• A degree in Business , Information Technology , Supply Chain Management , or a related field.
• SAP Certification in SD , SCM , or S/4HANA is highly preferred.
• Certified SAP Functional Consultant (SD or SCM) is a strong advantage.

Preferred Skills:

• Excellent communication skills for working with stakeholders at various levels of the organization.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong problem-solving and analytical skills to address complex issues related to ATP, SUP and BOP.

Department:IT Engineering SAP & Corporate

Natalia Kuznetsova

Specialist advice

• Actively maintains knowledge in one or more identifiable specialisms.
• Provides detailed and specific advice regarding the application of their specialism(s) to the organization’s planning and operations.
• Recognizes and identifies the boundaries of their own specialist knowledge.
• Collaborates with other specialists, where appropriate, to ensure advice given is appropriate to the needs of the organization.

Business analysis

• Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
• Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems and identifies options for consideration.
• Works with stakeholders, to identify potential benefits and available options for consideration, and in defining acceptance tests.
• Contributes to selection of the business analysis methods, tools, and techniques for projects, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.

Requirements definition and management

• Contributes to selection of the requirements approach for projects, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
• Defines and manages scoping, requirements definition and prioritization activities for initiatives of medium size and complexity.
• Facilitates input from stakeholders, provides constructive challenge and enables effective prioritization of requirements.
• Reviews requirements for errors and omissions.
• Establishes the requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source.
• Investigates, manages, and applies authorized requests for changes to base-lined requirements, in line with change management policy.

Porting/software configuration

• Assists in the configuration of software and equipment and the systems testing of platform-specific versions of one or more software products.
• Documents faults, implements resolutions and retests to agreed standards.

Application support

• Identifies and resolves issues with applications, following agreed procedures.
• Uses application management software and tools to collect agreed performance statistics.
• Carries out agreed applications maintenance tasks.

Key Relationships:

• Global IT
• Respective business function (GOPS, Finance, HR, Brand Marketing, Wholesale/Retail)
• HR Management

Requisite Education and Experience / Minimum Qualifications:

• Four-year college or university degree with focus on Business Administration or IT or related areas, or equivalent combination of education and experience
• Proficient spoken and written command of English
• At least 9 years of experience in IT
• 7 years of experience in relevant area
• Experience in Finance transformation projects
• S/4Hana Finance and CFIN experience as a plus
• Strong understanding & knowledge of regional and global market landscape and the respective customer
• Managed critical elements and cross functional and regional projects