Operations Team Leader jobs in United States, Colorado, Denver

Purpose & Overall Relevance for the Organization:

This role is focused on the successful retail operations of all inventory and data management systems. This person will serve as the liaison between IT and Retail stores, driving operational efficiencies and enhancements to our tech solutions to make the day to day easier for our store fleet. They will be the primary business owner of RFID (Radio-Frequency IDentification) in North America including topics such as inbound, outbound, shrink and best practice execution. This role will assist with ensuring timelines, budgets, milestones and communication are completed appropriately, including pre & post implementation preparation/hindsight. They will be expected to drive continuous process and system improvements through interaction with business and IT partners. The individual will work with senior leaders and multiple business partners across the world to support and implement programs. This person will own and manage the ongoing operations of RFID including reporting and managing the end-to-end improvements and enhancement backlog, which includes rollout of all new solutions and integrations with other systems.

Key Responsibilities:

• Responsible for the development and maintenance of implementation & communication plans related to inventory management initiatives and ensure execution in coordination with senior leaders
• Serve as the business owner of RFID which includes the ongoing operations of the system and hardware solution.
• Manages the (NAM) RFID backlog of enhancements to ensure that the solution evolves to meet the day-to-day business requirements.
• Assisting/influencing/creating actionable deliverables, including implementation plans & workback schedules, impact assessments, business readiness plans, and benefits realization/ adoption measurements/success KPIs.
• Create effective and long-lasting relationships with Local, Global, vendors, customers and stakeholders
• Manage, direct, and lead the Business Solutions management teams; responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Lead a team that is accountable for output of all retail data integrity through creating and maintaining retail store primary data.
• Be an active member of the global change community; sharing learning, expertise and coaching to develop others, especially with global teams
• Participate in global networks as it relates to the implementation programs assigned to this role.

Key Relationships:

• Store Operations
• IT
• Finance
• Store Development
• Inventory Control
• Loss prevention
• Merchandising, Buying, Planning

Knowledge, Skills and Abilities:

• Experience with retail operations including best practices, systems, and inventory management
• Experience leading multiple large-scale initiatives including change leadership strategy and implementation experience (e.g. business transformations, organizational change, systems implementations)
• Strong decision making, negotiation, and communication skills, both written and oral.
• Ability to think strategically, synthesize the most complex data and develop and implement innovative solutions. Ability to communicate with Retail Business Users and translate business needs to IT for technical requirements.
• Excellent relationship-building skills at all levels of the organization (including C level executives), and sensitivity to the effects of change
• Excellent problem-solving skills; understands how to separate and combine tasks into efficient workflow; breaks work into process steps; anticipates and adjusts for problems and roadblocks, and knows what to measure and how to measure it; can simplify complex processes.
• Ability to collect information and data, define problems, evaluate processes, and establish logical, efficient processes to streamline business processes
• Capable of working independently under little guidance on several projects simultaneously
• Sound business acumen, including familiarity with financial reporting and measurements
• Able to lead a high performing team, demonstrate managerial courage and interface with all levels of leadership including Retail Fleet.
• Familiarity with SAP, GK POS, inventory systems and analysis tools
• Advance proficiency in Excel

Requisite Education and Experience / Minimum Qualifications:

• Bachelor’s degree from a four-year university preferred, preferably in Business or a related field of study
• 5+ years retail experience, preferably in fashion or sporting goods industry
• 3-5 years’ experience managing projects and operations, preferably related to new process/ program implementation
• Experience working in a Retail store environment is a must
• Ability to work and travel as business demands, overnight, weekends, and holidays, up to 25% travel frequency including international travel.
• Ability to alternate between sitting and standing for extended periods of time
• At adidas we offer a Hybrid work policy which requires attendance in the office Monday through Thursday, with the flexibility to work remotely on Friday each week. For work requiring a high degree of collaboration or an in-person presentation, in-office attendance is required even on Friday

A key player in Global Sourcing is driving the vision to become the Most Agile, Most Competitive, Most Digitalized & Cleanest Supply Base in the industry.

Support execution of Sourcing Sustainability programs, guide facilities based on adidas sustainability policies and requirements to achieve targets.

Key reponsibilities

• Support the implementation of Sourcing Sustainability programs, focus on Environmental aspects in compliance with relevant regulations and requirements
• Guide facilities to understand and comply with adidas sustainability policies, requirements. Provide technical support and ensure facilities meet all Sourcing Sustainability program requirements and targets.
• Track, analyse facilities’ performance, and provide guidance on non-compliance case and further drive improvement.
• Ensure suppliers’ awareness and readiness on Sourcing Sustainability programs
• Identify risks and offer recommendations based on legal obligations, strategic commitments or adidas requirements.
• Provide insights on Sourcing Sustainability programs to stakeholders to refine programs and system development.
• Ensure all sourcing operations and practices fully comply with adidas’ Responsible Sourcing & Purchasing Policy, adidas standards and legal requirements, while managing the relevant processes internally and externally.
• Role model leadership to foster a culture of Diversity Equity & Inclusion that strives for an inclusive workplace.

Knowledge, Skills and Abilities

• Strong business acumen, analytics , and problem-solving skills
• Strong communication skills
• Solid knowledge on environmental laws, regulations and management systems including ISO 14001, ISO 50001, ISO 9000, etc
• Good stakeholder management skills
• Strong written and verbal English, any other regional (Asia Pacific) language is a plus
• Strong Microsoft Office skills

Requisite Education and Experience

• Bachelor's degree or above in BSc Environmental Science or other relateddiscipline
• Minimum 5 years of experience in managing environmental related aspects, with solid experience in apparel or footwear is preferred
• At least 3 years’ experience in environmental audit or assessment

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION

As Senior Manager, 3PL Distribution Centre Operations (Australia), you will have end-to-end accountability for all distribution centre operations across the Australian market.

You’ll oversee omni-channel fulfilment for B2B and B2C channels, including wholesale, retail, and e-commerce, by leading and optimising performance through multiple 3PL partners.

KEY RESPONSIBILITIES

• Lead the execution of the 3PL strategy across all Australian distribution centres to deliver best-in-class omni-channel fulfilment

• Manage end-to-end logistics operations covering warehousing, transportation, and fulfilment across wholesale, franchise, retail, and e-commerce channels

• Develop and manage supply chain budgets including DC and transportation costs, ensuring alignment with cost targets, inflation assumptions, and 3PL rate structures

• Ensure successful go-live and ongoing management of new multi-channel distribution facilities, coordinating with local, regional, and global stakeholders (3PL, engineering, IT, project teams)

• Drive continuous improvement initiatives with 3PL partners focused on productivity, cost optimisation, and service enhancement

• Manage inventory accuracy and reconciliation across systems (WMS, AFS), ensuring transparency, timely adjustments, and proactive stock visibility for Sales and Customer Service

• Lead vendor management activities including contract negotiation, renewal, and performance management to ensure best-in-market service and cost competitiveness

• Monitor and report key performance indicators (service levels, cost-to-serve, inventory integrity, outbound delivery performance, sustainability metrics)

• Champion sustainability initiatives across distribution and transportation operations, in line with regional and global goals

• Ensure full compliance with safety, security, and risk management standards across all DC operations

• Collaborate with global teams to implement the adidas ADCE performance ecosystem, driving standardisation and achieving gold-level certification

• Develop future operational capability plans and nurture team development, fostering a culture of accountability and collaboration

KEY RELATIONSHIPS

• PAC SCM Senior Director

• Director, DC & Transport Operations

• PAC Management Team (SLT)

• Brand & Commercial Teams

• EM SCM Financial Controller

• Global Distribution & Logistics

• External partners: 3PL providers, transporters, forwarders, and other suppliers

KNOWLEDGE, SKILLS AND ABILITIES

• Strong expertise in operational supply chain management, including warehousing, transportation, and omni-channel fulfilment

• Proven ability to manage structured delivery and performance of 3PL and/or warehouse operations

• Highly data- and process-driven with advanced analytical and problem-solving skills

• Strong leadership and stakeholder management capability; able to coach and motivate teams for performance excellence

• Proactive, execution-focused mindset with a track record of delivering measurable outcomes

• Excellent communication and influencing skills across all organisational levels

• Deep customer and business orientation with a focus on efficiency and profitability

• Proven experience in leading complex projects and operational transformations

• Strong MS Office skills (Excel, PowerPoint, Word); SAP experience preferred

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS

• Bachelor’s degree in Engineering, Operations, Logistics, or Business Administration

• Minimum 10 years’ experience in Supply Chain, Logistics, or Distribution Operations

• At least 5 years’ experience in in-house fulfilment operations and/or management of 3PL fulfilment partners

• Demonstrated success in omni-channel fulfilment management and multi-site operational leadership

• Experience in retail, FMCG, or sporting goods sectors is advantageous

• Fluent in English (both written and verbal)

Key Responsibilities:

• Provide guidance for internal customers on GBS S2P processes and policies and resolve queries for internal customers and suppliers
• Facilitate efficient use of the Source To Pay system (Ariba Guided Buying)
• Review open items and support reconciliation between supplier accounts and the supplier statements, request missing documents and potential reimbursements
• Secure timely cross-checks on regular controls, as needed
• Perform quality checks on Purchase requests, Non-Trade related
• Ensure timely analysis of Debit balance accounts by working closely with suppliers and other finance teams. Ensure they are balanced by resolving the causes of non-payment, requesting missing and complementary information and executing proper follow ups

Key Relationships:

• Internal Controls
• Other GBS departments
• Local markets
• Management

:

• Strong Finance Acumen

• Solid experience with SAP
• Experience in a Shared Service environment or similar
• Ability to read, write and communicate in English and Italian in a business setting
• Ability to pay close attention to detail, strong problem solving and analytical skills
• Solid interpersonal skills, navigate easily within complex organizations, connect with a variety functions, audiences, management styles, or cultures
• Highly results driven and self-motivated team player with compassion, integrity, trust and perseverance
• Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious

PURPOSE

• Drive Sourcing’s vision to be the Most Agile, Most Competitive, Most Digitalized & Cleanest Supply Base in the industry.
• Develop, implement, and manage sourcing strategies in the respective country in order to meet the company objectives relating to quality, volume, delivery, and cost of sourced products.
• Build relationships with and support implementation of key initiatives in supply partners in order to achieve desired performance outcomes.
• Oversee budget, personnel, and office operations for the country where applicable.

KEY RESPONSIBILITIES

• Implement sourcing strategies within assigned location in order to meet the company objectives relating to quality, volume, delivery, and cost of sourced products.
• Build and maintain business relationships between adidas Sourcing, its key factories, and suppliers are maintained at the highest level of trust and integrity.
• Implement Supply Performance Framework (“SPIKE”) within the assigned location to ensure the company secures, maintains, and supports the highest quality vendors available.
• Manage risks (e.g., political, economic, strategic, etc.) likely to impact business operations in the source locations.
• Ensure implementation of company policy for all operations (Quality, Delivery, Costing, Development, Planning/Ordering/Shipping, Materials)
• Ensure lead times provided by suppliers are in line with Sourcing’s objectives for speed-to-market.
• Ensure supply partners meet company expectations/targets for social and environmental topics.
• Ensure all operations comply with relevant local laws (general and labour) and respect basic human rights, health, and safety of all employees and the environment.
• Work closely with other Sourcing teams to apply and reinforce best practices, standards, and disciplines in the location.
• Develop strong relationships with the relevant Creation Centres to ensure the sourcing strategy is fully aligned with the needs of the adidas.
• Ensure right level of collaboration and capabilities in Digital, Development, and Manufacturing in Tier1 supply partners.
• Form and maintain the appropriate organizational structures for end-to-end process performance. Identify and develop future talent, and ensure appropriate leadership skills are present at every level through effective motivation, coaching, training, and development of direct reports and teams in the location
• Maintain adidas’ public image at the highest possible level through professionalism, integrity, and contribution to the local community.
• Ensure all sourcing operations and practices fully comply with adidas’ Responsible Sourcing& Purchasing Policy, adidas standards and legal requirements, while managing the relevantprocesses internally and externally.
• Role model leadership to foster a culture of Diversity Equity & Inclusion that strives for an inclusive workplace.
• Develop and coach team to ensure the best standards of performance, appropriate skillsets and strong succession plans are in place.

KEY RELATIONSHIPS

• Global Sourcing
• Global Brands
• Product Operations
• Other Global Function team: Social and Environmental Affairs / Government Affairs
• Sourcing Supply Partners

KNOWLEDGE SKILLS AND ABILITIES

• Breadth of management experiences across various industries (especially manufacturing)
• Strong conceptual thinking and business acumen
• Strong influencing and communication skills (written and spoken)
• Fluent in English (written and spoken)
• Strong MS Office Skills
• Strong leadership skills and ability to lead multidimensional teams.

REQUISITE EDUCATION AND EXPERIENCE

• University degree in engineering or a technical field (e.g., materials science, chemistry, physics, etc.) or non-technical field coupled with relevant work experiences.
• Minimum 12+ years of relevant business experience and 5+ years of people management experience
• Willingness to travel frequently (including internationally)

Purpose & Overall Relevance for the Organization

• Drive sustainable, profitable retail growth in New Zealand by leading the retail business to commercial success within the framework of Emerging Markets Consumer Excellence

• Take full ownership of the New Zealand retail business, achieving or exceeding sales and profit targets

• Champion a high-performance trading and service culture across Store Managers, District Managers, and Retail Back Office (RBO) teams

• Inspire and motivate field and back-office teams to deliver outstanding commercial results and strengthen brand equity

• Collaborate closely with the Retail Consumer Excellence Director and peer leaders to build a world-class, unified retail operation

• Implement and uphold PAC Consumer Excellence standards across all retail and RBO processes

• Continuously identify and execute local process improvements to enhance efficiency, reduce complexity, and boost field productivity

Key Responsibilities

• Elevate stores to world-class performance through excellence in the 5 P’s — People, Product, Premises, Processes, and Profit

• Coach Store Managers and build strong leadership pipelines to support business growth and succession

• Ensure an exceptional consumer experience while maximising profitability across the store portfolio

• Control OPEX, inventory, shrinkage, and stock accuracy in line with targets and budgets

• Analyse KPIs and market trends to identify new commercial opportunities and make strategic recommendations

• Set clear expectations, measure performance rigorously, and provide consistent feedback and accountability

• Ensure full compliance with global standards for marketing, visual merchandising, and training

• Partner with Country Manager NZ, HR, VM, Brand, SCM, and B&M teams to guarantee seamless store support and service excellence

• Partner with the Retail Expansion team to evaluate new site opportunities and lead retail input into location strategy

• Drive adherence to all Retail Consumer Excellence policies, adapting to local market needs where applicable

• Internal: Senior Director DTC, Director Retail Consumer Excellence, Consumer Excellence Team, B&M, Retail Operations, Real Estate, Sales Academy, Store Development, Country Manager NZ, Finance, Logistics, Retail HR, and Brand teams

• External: Customers and local retail partners

• Proven retail leadership experience (10+ years), managing multi-store and district operations with strong commercial results

• Exceptional people leadership — able to inspire, coach, and develop high-performing teams

• Commercially astute with a deep understanding of P&L, budgeting, and business analytics

• Strategic thinker with the agility to adapt and execute in a dynamic retail environment

• Excellent communication, influencing, and presentation skills

• Strong operational discipline and a passion for retail excellence

• High proficiency in Microsoft Office and retail management systems

• Mobility and flexibility to travel across New Zealand

• Fluency in English

• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)

• Minimum 10 years’ experience in retail and trade marketing, ideally within apparel, fashion, footwear, or FMCG sectors

• At least 5 years in senior retail operations leadership with direct accountability for sales, service, and inventory control