Operations Associate jobs in United States, Colorado, Denver

Purpose & Overall Relevance for the Organization:

This role is focused on the successful retail operations of all inventory and data management systems. This person will serve as the liaison between IT and Retail stores, driving operational efficiencies and enhancements to our tech solutions to make the day to day easier for our store fleet. They will be the primary business owner of RFID (Radio-Frequency IDentification) in North America including topics such as inbound, outbound, shrink and best practice execution. This role will assist with ensuring timelines, budgets, milestones and communication are completed appropriately, including pre & post implementation preparation/hindsight. They will be expected to drive continuous process and system improvements through interaction with business and IT partners. The individual will work with senior leaders and multiple business partners across the world to support and implement programs. This person will own and manage the ongoing operations of RFID including reporting and managing the end-to-end improvements and enhancement backlog, which includes rollout of all new solutions and integrations with other systems.

Key Responsibilities:

• Responsible for the development and maintenance of implementation & communication plans related to inventory management initiatives and ensure execution in coordination with senior leaders
• Serve as the business owner of RFID which includes the ongoing operations of the system and hardware solution.
• Manages the (NAM) RFID backlog of enhancements to ensure that the solution evolves to meet the day-to-day business requirements.
• Assisting/influencing/creating actionable deliverables, including implementation plans & workback schedules, impact assessments, business readiness plans, and benefits realization/ adoption measurements/success KPIs.
• Create effective and long-lasting relationships with Local, Global, vendors, customers and stakeholders
• Manage, direct, and lead the Business Solutions management teams; responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Lead a team that is accountable for output of all retail data integrity through creating and maintaining retail store primary data.
• Be an active member of the global change community; sharing learning, expertise and coaching to develop others, especially with global teams
• Participate in global networks as it relates to the implementation programs assigned to this role.

Key Relationships:

• Store Operations
• IT
• Finance
• Store Development
• Inventory Control
• Loss prevention
• Merchandising, Buying, Planning

Knowledge, Skills and Abilities:

• Experience with retail operations including best practices, systems, and inventory management
• Experience leading multiple large-scale initiatives including change leadership strategy and implementation experience (e.g. business transformations, organizational change, systems implementations)
• Strong decision making, negotiation, and communication skills, both written and oral.
• Ability to think strategically, synthesize the most complex data and develop and implement innovative solutions. Ability to communicate with Retail Business Users and translate business needs to IT for technical requirements.
• Excellent relationship-building skills at all levels of the organization (including C level executives), and sensitivity to the effects of change
• Excellent problem-solving skills; understands how to separate and combine tasks into efficient workflow; breaks work into process steps; anticipates and adjusts for problems and roadblocks, and knows what to measure and how to measure it; can simplify complex processes.
• Ability to collect information and data, define problems, evaluate processes, and establish logical, efficient processes to streamline business processes
• Capable of working independently under little guidance on several projects simultaneously
• Sound business acumen, including familiarity with financial reporting and measurements
• Able to lead a high performing team, demonstrate managerial courage and interface with all levels of leadership including Retail Fleet.
• Familiarity with SAP, GK POS, inventory systems and analysis tools
• Advance proficiency in Excel

Requisite Education and Experience / Minimum Qualifications:

• Bachelor’s degree from a four-year university preferred, preferably in Business or a related field of study
• 5+ years retail experience, preferably in fashion or sporting goods industry
• 3-5 years’ experience managing projects and operations, preferably related to new process/ program implementation
• Experience working in a Retail store environment is a must
• Ability to work and travel as business demands, overnight, weekends, and holidays, up to 25% travel frequency including international travel.
• Ability to alternate between sitting and standing for extended periods of time
• At adidas we offer a Hybrid work policy which requires attendance in the office Monday through Thursday, with the flexibility to work remotely on Friday each week. For work requiring a high degree of collaboration or an in-person presentation, in-office attendance is required even on Friday

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES Includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.

• As needed, complete any regular sales transactions involving cash, credit, checks, etc.

• Involved indirectly with ticketing of products as well as checking paperwork against items received.

• Assists in product flow from stockroom to sales floor on a fill in basis.

• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.

• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.

• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.

• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.

• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.

• Maintaining general housekeeping standards

• Safekeeping of Company assets

SKILLS REQUIRED

• Listening

• Excellent customer service

• Meeting sales goals

• Selling to customer needs

• People skills

• High energy level

Education And Experience Requirements

• Matric certificate

• 0 – 1 years of retail experience

Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and information, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions.

Key Responsibilities:

• Assists customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality.
• Ensures adidas’ customer service standards are upheld by listening to customer’s wants and needs, and providing product information when required.
• Drive and close sales by utilizing adidas’ selling techniques and the in-store AOS system (where available).
• Completes customer sales transactions (cash, credit, debit, etc.).
• Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries.
• Proficient knowledge of adidas’ products and programs, including technology, product information and requirements, merchandise promotions, and advertising.
• Help to support and create a team environment by respecting co-workers.
• Adheres to adidas’ brand values and Sales Associate competencies.
• Assist with telephone duties.
• Adheres to company policy and procedures relating to inventory control.
• Other duties as required by store management.

Knowledge Skills and Abilities:

• Must possess and consistently exhibit the competencies relative to the position.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures.

• Ability to exercise good judgment and decision-making skills.
• Demonstrate excellent verbal and written communication skills.
• Demonstrate excellent customer service.
• Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
• While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
• Must be proficient in English & French (verbal and written)

Qualifications:

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.

A key player in Global Sourcing is driving the vision to become the Most Agile, Most Competitive, Most Digitalized & Cleanest Supply Base in the industry.

Support execution of Sourcing Sustainability programs, guide facilities based on adidas sustainability policies and requirements to achieve targets.

Key reponsibilities

• Support the implementation of Sourcing Sustainability programs, focus on Environmental aspects in compliance with relevant regulations and requirements
• Guide facilities to understand and comply with adidas sustainability policies, requirements. Provide technical support and ensure facilities meet all Sourcing Sustainability program requirements and targets.
• Track, analyse facilities’ performance, and provide guidance on non-compliance case and further drive improvement.
• Ensure suppliers’ awareness and readiness on Sourcing Sustainability programs
• Identify risks and offer recommendations based on legal obligations, strategic commitments or adidas requirements.
• Provide insights on Sourcing Sustainability programs to stakeholders to refine programs and system development.
• Ensure all sourcing operations and practices fully comply with adidas’ Responsible Sourcing & Purchasing Policy, adidas standards and legal requirements, while managing the relevant processes internally and externally.
• Role model leadership to foster a culture of Diversity Equity & Inclusion that strives for an inclusive workplace.

Knowledge, Skills and Abilities

• Strong business acumen, analytics , and problem-solving skills
• Strong communication skills
• Solid knowledge on environmental laws, regulations and management systems including ISO 14001, ISO 50001, ISO 9000, etc
• Good stakeholder management skills
• Strong written and verbal English, any other regional (Asia Pacific) language is a plus
• Strong Microsoft Office skills

Requisite Education and Experience

• Bachelor's degree or above in BSc Environmental Science or other relateddiscipline
• Minimum 5 years of experience in managing environmental related aspects, with solid experience in apparel or footwear is preferred
• At least 3 years’ experience in environmental audit or assessment