Support Technician jobs in United States, California, San Francisco
Boston Scientific Field Service Technician II - Northern United States, California, San Francisco
Share
About the role:
As a Field Service Technician II (MedSurg) at Boston Scientific, you will be on the front lines of delivering excellence in service for our innovative capital equipment portfolio. In this field-based role, you will be responsible for pre-installation assessments, installations, maintenance, troubleshooting, and service repair of a range of capital devices. These include Exalt-D Controller, StoneSmart Connect Console, Fluid Management System (FMS), iNod Console, and future capital products supporting our endoscopy and urology customers.
You will partner closely with the Field Sales Organization and other cross-functional teams to ensure our customers receive best-in-class support both onsite and remotely—enabling smooth clinical operations and a high-quality patient experience.
Your responsibilities will include:
Proposing system configurations compatible with endoscopic procedure room equipment
Managing clinical and technical customer relationships and expectations
Ensuring seamless evaluation periods and resolving adoption barriers during implementation
Capturing, tracking, and reporting customer issues through the Quality system
Providing technical and process support both onsite and remotely in collaboration with internal teams
Documenting systems and procedure rooms for remote support purposes
Updating account records, and creating installation and field service reports in Salesforce
Partnering with R&D and Commercialization teams to support new product launch activities
Reporting field activities and performing electronic troubleshooting and component replacement
Delivering in-servicing and training sessions for medical personnel
Performing preventative and corrective maintenance and product upgrades
Handling complaints and documenting them in the complaint handling system
Installing systems and performing related duties, including special projects
Required qualifications:
Minimum of 1 year’s experience in a relevant technical role, with an AA degree or equivalent education/work experience
Proficiency in computer networking, equipment troubleshooting, and administrative tasks
Familiarity with standard electronic test equipment
Ability to travel frequently and on short notice (up to 85%)
Ability to manage expenses, coordinate travel, and handle customer interactions professionally
Possession of a service vehicle (five years old or newer) and ability to meet insurance requirements
Clean driving record
Ability to lift up to 75 lbs and sit/work at a computer for extended periods
Experience working in hospitals and/or ambulatory surgery centers
Strong verbal and written communication skills across diverse audiences
Effective organizational skills and ability to manage multiple concurrent projects
Ability to diagnose and resolve video and IT system issues in healthcare environments
Ability to walk and stand for up to 4 hours
Proficiency with business software tools, including the Microsoft Office Suite
Preferred qualifications:
Over 1 year of field service experience, preferably in medical equipment
Two-year college degree (AA) with a focus in Biomedical Engineering or Electronics
Prior experience in Technical Field Service, Biomedical roles, or Military technical MOS
Demonstrated ability to work independently with minimal supervision and effectively manage multiple assignments
Maximum Salary: $ 91416
Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
These jobs might be a good fit
EY EY wavespace AV/Technology Support Specialist United States, California, San Francisco
Share
Your key responsibilities
Assists with local on-site and off-site support for firm sponsored wavespace functions/meetings, including a deep understanding and knowledge of network infrastructure, lab/wavespace internal networks and the EY network.
- Assist with the deployment of hardware and software to end users (including the installation, configuration and testing of more complex firm hardware)
- Assist with provisioning and de-provisioning processing, including setting up of hardware/software for the wavespace support team
- Assists with (or coordinates) the repair of end user hardware and/or lab hardware and the reinstallation of software as necessary to resolve end user incidents as well as wavespace specific technologies (e.g. MS Surface Hubs, iPads, Microsoft Surface Studios, Digital Signal Processors, Microphone systems, wireless presentation systems, etc.) including the maintenance of these technologies.
- Support of technology applications including MURAL, Miro, Slido, Co Create, and others etc.
- Additional applications – Bluejeans, Webex, Microsoft Teams, Zoom
- AV components – Planar video walls, Digital touch screens, HD Projectors; Video matrix switching; Digital Signal processors; IP/PTZ Cameras, Dante, BiAmp, BrightSign Players, Mersive Solstice, Sonos players, Lightbars, production/spot lights
- Additional AV Components – Raritan (KVM), Box computers, NVX Endpoints, ChromeSticks, Analogway, 360 Cameras, Video conferencing codecs,
- Support AV software – Ventuz, Light Key (Astera Lights, Titan Lights), AppSpace, Crestron, QSYS, Gitbash, OSC Designer, Chauvet lighting,
- Support Lab specific hardware - MS HoloLens/Meta Quest headsets; 3D Printers
- Operating System Support – Windows 10 & 11, Apple Mac OS (Both EY loadset and consumer) at an Intermediate Level
- Knowledge in utilizing NAS capabilities and secure storage
- Understand and interpret specialized network configurations (IE-enablement of AirCast for IOS devices on network)
- Maintain on-site servers for event use (Value Creation Tool) – Windows Kiosk mode and Kiosk mode on iPads
- Communicate and manage relationships with vendors
- Able to analyze network issues and report appropriately to have addressed quickly (IE – cisco proprietary)
- Track and resolves all related Incidents and Service Requests in Ticket Management System (ServiceNow); identify sources and trends of technical problems to prevent future occurrences
- Under minimal supervision, provides after-hours service for escalated issues from the Service Desk, Team Lead or wavespace stakeholder
- Maintain a thorough understanding of the EY Technology organization and service offerings in order to identify how best to address end usertechnology needs and incidents
- Understand the Firm’s business and organization sufficiently to anticipate and resolve end user technology issues that affect productivity of Firm personnel
Analytical/Decision Making Responsibilities:
- Strong analytical skills are required to address end-user incidents escalated from a customer in the wavespace session or capability to anticipate and resolve an issue.
- Decision making responsibilities are generally limited to addressing a single end-user issue; need to be able to prioritize incidents being worked on and communicate those priorities to end users as necessary
Skills and attributes for success
- Excellent communication, interpersonal, organizational, and time management skills.
- Excellent customer service attitude.
- Ability to work effectively with all levels of end users and IT personnel.
- Ability to communicate in English.
- Deep understanding of all wavespace technologies, including IT and AV
Education:
- Bachelor's degree in computer related field or equivalent work experience
Experience:
- Approximately 3-5 years of experience in AV/end user technology support
- Event support and live event management/production
- Knowledge of AV industry standards highly recommended
- Experience with cloud technology e.g. MS Azure is beneficial
Certification Requirements:
- Certified Technology Specialist (CTS) or similar industry certifications desirable
What we offer you
The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $60,400 to $109,600. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $72,500 to $124,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
These jobs might be a good fit
Google Solutions Engineer High Touch Support Networking Google Clou... United States, California, San Francisco
Share
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of industry experience in advertising, consultative sales, business development, or IT, or 3 years of experience with an advanced degree.
- Experience in developing relationships with new customers and serving as a consultant.
Preferred qualifications:
- Experience in building a book of business, ensuring the management and fulfillment of goals, and developing associated agreements.
- Experience in educating new advertisers on the benefits of transitioning from traditional media to digital marketing strategies.
- Knowledge of the online advertising industry.
- Ability to grow in an ambiguous team environment.
- Ability to exceed goals.
- Excellent verbal/written communication skills, with the ability to provide comprehensive advertising solutions to prospective clients.
These jobs might be a good fit
AlignTech Lab Technician United States, California, San Jose
Share
material testing, helping drive technical progress in 3D printing. You will play a key role in advancing next-generation 3D printing materials that enable cutting-edge applications in healthcare and consumer products.
- Research & Development
- Employment Type
- Full Time
- US-California-San Jose
- Workplace type
- $28.82 - $39.64 / hour
- Support product development activities under the supervision of technical staff.
- Conduct laboratory-based research activities including formulation development and material characterization.
- Manage and prioritize tasks effectively to meet project timelines and deliverables.
- Collect, analyze, and summarize experimental data from instrumentation and measurements.
- Maintain accurate and detailed laboratory notebooks and documentation.
- Prepare clear and concise written reports to communicate key findings and experimental outcomes.
- Communicate experimental results and observations with engineering teams, seeking feedback and guidance as needed.
- Operate safely and responsibly within a laboratory environment.
- Take initiative in optimizing processes and contributing to technical strategy for material development.
- Identify opportunities to improve lab workflows and implement best practices for efficiency and accuracy.
- Participate in root cause analysis and corrective actions for material-related issues.
- Assist in evaluating new equipment and technologies for material characterization and testing.
- Bachelor’s degree in chemistry, Materials Science, Chemical Engineering, or a related field.
- Familiarity with chemistry or resin formulation.
- Hands-on experience with material characterization or process techniques.
- Willing to learn new technique skills.
- Clear and effective communication skills.
- Experience with laboratory information management systems (LIMS) or data visualization tools.
- Ability to support multiple projects simultaneously in a fast-paced environment.
- 2+ years of experience in material research.
- Knowledge of photopolymers.
- Demonstrated ability to troubleshoot experimental challenges and propose creative solutions.
- Comfortable presenting findings to technical and non-technical audiences.
- Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
- Back-up Child/Elder Care and access to a caregiving concierge
- Family Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans
- Breast Milk Delivery and Lactation Support Services
- Employee Assistance Program
- Hinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan
- Short-term and long-term disability insurance in accordance with those plans.
- Basic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.
- Flexible Spending Accounts – Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.
- 401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.
- Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
- Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
- Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
- 11 Company-designated paid holidays throughout the year.
- If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
- Non-exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
These jobs might be a good fit
Google Data Center Technician II United States, California, San Francisco
Share
This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.- Bachelor's degree or equivalent practical experience.
- 10 years of experience in a sales role in the enterprise software or cloud space.
- Experience selling business intelligence technologies to clients.
Preferred qualifications:
- Experience supporting long-term executive relationships, and developing territories/accounts from scratch, while ensuring customer success, adoption and expansion.
- Experience working with internal/external teams to inventory existing software estate, build cases for transformation with implementation plans, and close agreements.
- Experience carrying and exceeding business goals in a sales role.
- Experience prioritizing, planning, and organizing business activity within business cycles, including qualifying accounts and leveraging partner ecosystems.
- Knowledge of trends, products, and solutions (including practical experience) in Cloud, BI, and Data and Analytics (BI frontend, data analytics middleware, backend data warehouse technologies, BigQuery, Looker, Dataproc, Pub/Sub).
These jobs might be a good fit
Google Data Center Facilities Technician Electrical United States, California, San Jose
Share
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in product management or related technical role.
- 5 years of experience in people management, with technical leadership.
- Experience with Operating Systems, including areas such as kernel, memory management, or connectivity.
Preferred qualifications:
- Master's degree in a technology or business related field.
- 7 years of experience working cross-functionally with engineering, UX/UI, sales finance, and other stakeholders.
- 7 years of experience in a business function or role (e.g., marketing, business operations, consulting).
- 5 years of experience in a role preparing and delivering technical presentations to executive leadership.
- Experience working with external partners such as ODMs, OEMs, SoC vendors or other silicon partners.
These jobs might be a good fit
Google Data Center Facilities Technician Electrical United States, California, San Francisco
Share
- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud native architecture in a customer-facing or support role.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Experience with Machine Learning model development and deployment.
- Experience with frameworks for deep learning (e.g., PyTorch, Tensorflow, Jax, Ray, etc.) and using machine learning APIs.
Preferred qualifications:
- Master's degree in Computer Science, Engineering, Mathematics, a technical field, or equivalent practical experience.
- Experience in building machine learning solutions and leveraging specific machine learning architectures (e.g., deep learning, LSTM, convolutional networks).
- Experience in architecting and developing software or infrastructure for scalable, distributed systems.
- Experience in data and information management.
- Ability to learn, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space.
These jobs might be a good fit
Share
About the role:
As a Field Service Technician II (MedSurg) at Boston Scientific, you will be on the front lines of delivering excellence in service for our innovative capital equipment portfolio. In this field-based role, you will be responsible for pre-installation assessments, installations, maintenance, troubleshooting, and service repair of a range of capital devices. These include Exalt-D Controller, StoneSmart Connect Console, Fluid Management System (FMS), iNod Console, and future capital products supporting our endoscopy and urology customers.
You will partner closely with the Field Sales Organization and other cross-functional teams to ensure our customers receive best-in-class support both onsite and remotely—enabling smooth clinical operations and a high-quality patient experience.
Your responsibilities will include:
Proposing system configurations compatible with endoscopic procedure room equipment
Managing clinical and technical customer relationships and expectations
Ensuring seamless evaluation periods and resolving adoption barriers during implementation
Capturing, tracking, and reporting customer issues through the Quality system
Providing technical and process support both onsite and remotely in collaboration with internal teams
Documenting systems and procedure rooms for remote support purposes
Updating account records, and creating installation and field service reports in Salesforce
Partnering with R&D and Commercialization teams to support new product launch activities
Reporting field activities and performing electronic troubleshooting and component replacement
Delivering in-servicing and training sessions for medical personnel
Performing preventative and corrective maintenance and product upgrades
Handling complaints and documenting them in the complaint handling system
Installing systems and performing related duties, including special projects
Required qualifications:
Minimum of 1 year’s experience in a relevant technical role, with an AA degree or equivalent education/work experience
Proficiency in computer networking, equipment troubleshooting, and administrative tasks
Familiarity with standard electronic test equipment
Ability to travel frequently and on short notice (up to 85%)
Ability to manage expenses, coordinate travel, and handle customer interactions professionally
Possession of a service vehicle (five years old or newer) and ability to meet insurance requirements
Clean driving record
Ability to lift up to 75 lbs and sit/work at a computer for extended periods
Experience working in hospitals and/or ambulatory surgery centers
Strong verbal and written communication skills across diverse audiences
Effective organizational skills and ability to manage multiple concurrent projects
Ability to diagnose and resolve video and IT system issues in healthcare environments
Ability to walk and stand for up to 4 hours
Proficiency with business software tools, including the Microsoft Office Suite
Preferred qualifications:
Over 1 year of field service experience, preferably in medical equipment
Two-year college degree (AA) with a focus in Biomedical Engineering or Electronics
Prior experience in Technical Field Service, Biomedical roles, or Military technical MOS
Demonstrated ability to work independently with minimal supervision and effectively manage multiple assignments
Maximum Salary: $ 91416
Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
These jobs might be a good fit
