Business Intelligence Developer jobs in United States, California, San Francisco

Essential Responsibilities:

• Implement key people process, including talent and performance management.
• Coach and develop leaders, offering insights on people, teams, and organizational growth.
• Use data insights identify trends and influence evidence-based decisions for talent attraction, performance, and engagement.
• Support change management initiatives for successful adoption of organizational changes.
• -=Analyze organization effectiveness using data and feedback to assess people and organizational capability, providing consultation on how the organizational structure aligns with strategy and objective.
• Partner with leadership to create solutions for HR challenges.
• Collaborate with Employee Relations to address escalations and recurring people issues.

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Experience in a strategic HR role interfacing and influencing leadership.
• Experience leading senior leaders through various talent management processes, including performance management, talent assessments, succession planning and organization design.
• Effective communication and critical thinking skills.
• Demonstrated experience learning and thriving in a constantly changing environment and cultivating relationships across teams.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

• Deliver business performance reporting on a weekly, monthly, and quarterly cadence, providing clear insights into key drivers and trends.

• Develop and improve analytical tools that allow for rapid, data-driven performance assessments.

• Communicate insights effectively to both technical and non-technical audiences, ensuring timely business actions.

• Lead ad-hoc analytics and cross-functional initiatives to address critical business questions.

• Model eBay’s future outlook using sophisticated analytics and scenario modeling.

• Collaborate with Finance, Marketing, Strategy, Analytics, and Product teams to lead complex analytical projects and provide actionable recommendations.

• Streamline reporting and processes by identifying automation opportunities that save time and reduce non-value-added work.

• Dedicated to working the Hybrid model with 3 days per week onsite at our San Jose, CA corporate headquarters.

• 7+ years of experience in a similar analytical role — ideally within Finance, Analytics, Strategy, Engineering, or Product Management.

• Proven ability to structure and tackle complex analytical problems using both quantitative and qualitative methods.

• Proven track record of influencing cross-functional partners and driving insights into action.

• Outstanding communication and presentation skills, capable of translating sophisticated analyses into clear, impactful narratives for diverse audiences.

• Strong analytical competence with a meticulous attention to detail and accuracy in data handling and reporting.

• Bachelor’s or Master’s degree in a quantitative field (e.g., Mathematics, Engineering, Statistics, Economics, or Business).

• Familiarity with statistical modeling, forecasting, or machine learning concepts.

• Experience developing automated reporting and data visualization dashboards (e.g., Tableau, Power BI, or Looker).

• Experience with SQL or relational databases highly preferred.

The base pay range for this position is expected in the range below:

What you will accomplish:

• provide a comprehensive, 360 view of each customer

• Provide thought leadership on the customer segmentations and predicted signals that eBay needs to develop , based on internal and external customer data and developed using machine learning methods

• Provide strategic direction to build a modern, sustainable data program in collaboration with the data management and architecture teams, to serve as the foundation for our customer-centric efforts and external data sharing strategy

• Understand eBay’s internal data structure (domain owners, stewards etc.), internal data usage, and external data sharing risks and tie it back to the business needs

• Lead the creation of regular updates to the executive leadership team and throughout the eBay global business on the health of the eBay customer base, spotting the opportunity areas and working with partners to drive strategies that help eBay grow

• Collaborate closely with technology and data platform teams

What you will bring:

• 8+ years of experience in Customer data science, customer strategy and/or product roles, including 5+ years leading teams

• Master’s degree or equivalent experience or above in a quantitative field, e.g., statistics, mathematics, physics, computer science, economics, engineering.

• Consistent track record building analytical products and customer data-science driven programs

• Strong expertise in customer data, customer analytics and quantitative analysis approaches, including experience evaluating ML models with custom metrics and robust frameworks

• Deep understanding of data governance methodologies

• High-reaching, self-starter attitude; able to adapt to emerging challenges and implement under ambiguity.

• Experience with LLMs, prompt engineering, and RAG techniques (preferred)

The base pay range for this position is expected in the range below:

This job is responsible for providing specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of the client's life plan. Key responsibilities include acquiring new and deepening existing client relationships by conducting client meetings and presenting customized solutions to clients to help them achieve their financial goals. Job expectations include effectively balancing sales performance, operational risk, and client relationship care by leveraging specialized expertise.

Responsibilities:

• Recommends financial advice and guidance that align with client financial goals and needs
• Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank
• Analyzes client financial needs and applies knowledge of borrowing and banking to recommend alternative or additional financial services that best align with the client's unique priorities
• Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs
• Makes decisions on client requests and makes referrals to appropriate internal partners based on client needs
• Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates during meetings to assist with team delivery of an exceptional client experience

Required Qualifications:

• Has demonstrated experience and proven success with business-to-business sales, or small business banking.
• Has strong communication skills with the ability to effectively influence clients.
• Has effective customer service skills with ability to manage the full client end-to-end experience and problem resolution.
• Has a proven sales track record.
• Is able to build productive partnerships and working relationships.
• Is experienced with outbound phone sales.

Desired Qualifications:​

• Experience with financial information, spreadsheets and financial skills.
• Experience with in-person customer service and sales.
• Experience working with small business clients.
• Experience meeting or exceeding goals.
• A working knowledge of small business products and services.
• Bilingual skills.

Skills:

• Client Management
• Client Solutions Advisory
• Customer and Client Focus
• Referral Identification
• Risk Management
• Client Experience Branding
• Credit Documentation Requirements
• Credit and Risk Assessment
• Pipeline Management
• Referral Management
• Attention to Detail
• Collaboration
• Issue Management
• Prospecting
• Relationship Building

Minimum Education Requirement:High School Diploma / GED / Secondary School or equivalent

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position:

FDIC; Safe Act; Loan Originators