Quality Control jobs in United States, California, San Diego

Purpose & Overall Relevance for the Organization:

• Improve the inventory accuracy and structure, support and control DC operations running effectively
• Increase the customer satisfaction
• Continuously improvement on the IC process to support business
• Report and analysis data to make sure the inventory level at DC in healthy level and meets IC various KPI
• Other tasks assigned

He/she will achieve this mission by:

• Monitoring the cycle count execution and the inventory reconciliation between AFS & MA, and then push to continually improve the inventory accuracy.
• Controlling DC operations and processes running smoothly
• Checking the claims investigation and give feedback when needed, provide analysis for service enhancement
• Managing Inventory control people such as lead and monitoring the team’s routine work, performance assessment and recruitment
• Managing tail inventory
• Managing overflow inventory
• Make sure DC performance meets various IC KPI
• Support LEAN team for initiatives saving target

Inventory accuracy monitor& improve

• Monitor the plan and organization of cycle count under controlling.
• Make sure the inventory adjustment (including plus-minus adjustment, block/release and A to D transfer) correct and on time.
• Push to handle the inventory reconciliation between AFS & MA % MES timely.
• Analyse the reason of stock discrepancies and set up the improvement actions with related departments.

DC operations and process control

• Take troubleshooting daily to ensure the operation running smoothly.
• Internal process audit/random checking rolling out to improve operations’ working accuracy and process optimization including inbound, outbound and special handling.
• Monitor and enhance rework process both in DC and factory.

Customer claims handling

• Check the investigation result reasonable and objective for complaints on delivery issues.
• Supervise the claims/inquiries feedback timely and the communication recipient.
• Give fully information for appeal claims and give suggestion to management team perspective from increasing customer service level.

Reporting & analysis

Lead and supervise the following report or analysis:

• Summary the error/control daily report exactly.
• Weekly & monthly cycle count result report and analyse to increase stock accuracy.
• Regularly provide the inventory adjustment report to finance and management team.
• Give claims report and analysis by month to push operation team increase picking accuracy.
• Offer inventory analysis for inventory reduction & turns and well-structured.
• Conduct the KPI assessment.

People Management

• Build and develop specific inventory & process control team.
• Enhance the staff/worker’s potentials /skills to fulfil the updated job requirement.
• Objectively evaluate the performance of team members.
• Personnel recruitment and interview.

Knowledge, Skills and Abilities:

Knowledge / Experience

• Master the warehouse management system (WMS & SAP system), especially the inventory operations.
• Well know the inbound & outbound processes.
• Be familiar with the quality control outline or method.

PC/Language/Other Skills

• Good at English read-write and verbal capability
• Excellent in Excel, Power Point and other MS knowledge
• Knowledge VBA/SQL/Python would be preferred

Competencies/Attributes

• Carefully, teamwork, result-oriented,
• Ability to multi-tasks, logical thinking, analytical and problem-solving abilities
• Strong communication and organization skills
• Worker management abilities

Requisite Education and Experience / Minimum Qualifications:

• University degree or above preferably with SCM/logistics management education background
• 3+ years’ experience in in logistics environment, preferred in an automatic distribution center
• At least 1 years’ experience in workers and project management.

Key Responsibilities:

• Assess inventory balance between the warehouse and SAP inventory through routine monitoring and communicate discrepancies noted
• Monitor daily inventory transactions and report any discrepancies to Inventory Control Manager
• Assist with development of procedures, training manuals and training personnel designed to maintain the integrity of DC inventory
• Collect, monitor and report inventory transactions using SAP, Excel, BI queries and WMS reporting
• Assist the Inventory Control Manager in the integrity of adidas interests in all aspects of inventory
• Perform thorough research and document inventory discrepancies using all available resources to identify root causes and supply possible solutions
• Develop, implement, and monitor all key functions related to inventory transactions to assure that they are accurate and timely
• Daily business goals and other projects as assigned are completed in an accurate and timely manner

Key Relationships:

• Inventory Control management
• DC Operations
• Inbound/Outbound Distribution personnel
• Customer Service/Order Fulfillment
• Finance

Knowledge, Skills and Abilities:

• Advanced MS Office skills required
• Working knowledge and understanding of Distribution and Manufacturing operations
• Strong analytical and problem-solving skills
• Possess the willingness to learn, improve and adapt
• Possess the ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality
• SAP knowledge/experience preferred
• Ability to work independently with little guidance on several projects simultaneously.
• Strong interpersonal and communications skills
• Ability to define problems, collect data, and draw valid conclusions
• Ability to effectively interact with all levels of business via phone, written communication and in person

Requisite Education and Experience / Minimum Qualifications:

• Associate or Bachelors degree in a business related field
• Minimum of 5 years’ experience in Inventory Control in a warehouse and/or manufacturing environment

• Required to speak, read, write and comprehend the English language.

• adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.
• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 14 weeks of paid parental leave.
• Employees are eligible to earn​an annual bonus based on both company and personal performance.​Employees accrue prorated flexible time off in the amount​.4388​hours per day that increases with years of service,​twelve​paid holidays throughout the calendar year and Service Time Off during milestone years.
• Though our teammates hail from all corners of the world, our working language is English.

Purpose & Overall Relevance for the Organization:

Position is integral to the on-going focus on Internal Controls and Risk Managment. It aims at:

1. Developing, supporting and leading initiatives/projects focused on improving the efficiency, transparency and effectiveness of Internal Controls, Risk Management and Internal Audit across Emerging Markets processes local and regional. Responsible for working with management to identify opportunities for improvement, measure and analyze current business processes and redesign processes to meet the needs of a complex and growing business.
2. Ensuring compliance with applicable external laws and internal regulations as well as the established Group Internal Control frameworks, and Group/Market/Brand and industry best practices and policies.
3. Leading IC&PP data trends analysis by developing performance measurement frameworks (KPIs, goals, user needs, benefits) and analyses the performance of EM countries’ relevant processes and activities against these as well as adapting the approach and framework appropriately and in line with any changes.

Key Responsibilities:

• Conducting internal audit and internal control reviews across clusters on all business processes ensuring end to end completion – planning, scoping, fieldwork and reporting.
• Formulate enterprise risk management assessments and reporting across clusters prioritising risk mitigation actions and monitoring.
• Internal Controls Framework: Contribute to the definition, documentation, and testing enablement of the Internal Controls Framework across all business processes (e.g., financial reporting, order-to-cash, source-to-pay, concept-to-shelf), sales channels (wholesale, franchise, retail, e-commerce), and entity-level controls. Partner with business process owners to ensure timely updates to the framework and maintain key control definitions in risk-control matrices.
• Testing Oversight: Act as a reviewer and quality gatekeeper for ICS testing activities. Provide support and guidance to testers across markets.
• Annual Calendar Management for EM HUB: Contribute to and maintain the annual calendar of ICS events and activities. Proactively identify opportunities for updates or enhancements and anticipate future needs.
• Communications: Support the EM ICPP Director and Sr. Manager Hub of ICS in preparing timely and regular communications for the Internal Controls community, including key contacts at Market, Function, and GBS levels, as well as other assurance functions.
• Reporting: Assist the EM ICPP Director and Sr. Manager Hub of ICS in preparing regular reports on internal controls testing results, risk management reporting and remediation actions, automation progress, key initiatives, and improvement opportunities.
• Remediation Follow-Up: Drive the process for validating the closure of action plans resulting from failed internal controls tests.
• Continuous Improvement: Lead initiatives to enhance the ICS framework, methodology, cadence, communication, and overall impact - such as implementing continuous monitoring practices.
• Business Partnering: Act as a risk and controls business partner for EM-wide projects, including S/4 roll-out and E4P implementation.

Key Relationships:

• EM & Cluster IC Leads and Global Internal Controls System team members
• Internal Controls resources across ICS Community at Market, Function and Global Business Services (GBS)
• Aligned Assurance functions, including Corporate Internal Audit, Risk Management, Legal & Compliance, Information Security, etc.
• Market functions and Market contacts covering all areas of the business: Sales, Brand, Finance & TECH, Human Resources, and Operations

Knowledge, Skills and Abilities:

• Solution-oriented, adaptable, decisive, self-motivated, driven and committed team player with integrity and perseverance.
• Able to accept and meet deadlines, involving effective time management capacity and sense of priorities and agility.
• Strong analytic capabilities to manage large volume of information from various sources (interviews, data) and derive meaningful observations. Experience with internal controls, data analytics and automation extremely beneficial.
• Strong interpersonal skills combined with a high degree of customer orientation; can adapt and navigate easily within a changing environment and complex organizations, able to connect with a variety of functions, audiences, management styles, or cultures and create/foster stakeholder relationships.
• Ability to coach, guide and help develop others
• Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, able to think critically and bring in different perspectives.
• Comfortable to present and communicate in English effectively, both in writing and verbally.
• Agility and flexibility with working around multiple time zones
• Experience with working with multiple organizations across multiple industries

Requisite Education and Experience / Minimum Qualifications:

• University degree or other tertiary education in accounting, internal audit or internal controls, risk management
• Functional: 7-9 years professional experience at similar roles