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Customer Service jobs in United States, California, Sacramento

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Company
Job type
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Job title (1)
United States
California
Sacramento
3 jobs found
16.04.2025
T

Tesla Technical Service Advisor Semi United States, California, Sacramento

Limitless High-tech career opportunities - Expoint
Communicate with the customer in a timely and professional manner, driving a high-level experience that our customers have come to expect. Work with stakeholders to schedule service appointments, maintenance checks...
Description:
What You’ll Do
  • Communicate with the customer in a timely and professional manner, driving a high-level experience that our customers have come to expect
  • Work with stakeholders to schedule service appointments, maintenance checks and general repairs, as needed
  • Prepare for service appointments to ensure the customer’s service experience is fast and accurate
  • Recommend and advise the customer on repairs needed based on technical findings
  • Perform general vehicle inspections and appointment check-in. Make sound decisions concerning the prioritization of service and collaborate with parts to ensure necessary components are allocated for service appointments
  • Proactively track and schedule Service Campaigns and Preventative Maintenance Coordinate with service technicians and customers to gather necessary information for warranty claims and process warranty claims ensuring timely response to customers
  • Assist in the shop as needed and perform any other tasks as needed or directed by supervisory and/or management staff
What You’ll Bring
  • Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
  • Understanding of basic automotive techniques related to repair and servicing of automobiles and/or heavy-duty repair
  • Willingness to learn new and innovative automotive/ heavy duty technologies
  • Effectively handle multiple priorities, organize workload, and meet deadlines
  • Must have and maintain a valid driver’s license
  • Must be willing to obtain a CDL Class A/B
  • Commercial trucking experience a plus
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15.04.2025
S

Siemens Demand Planner- Customer Service United States, California, Sacramento

Limitless High-tech career opportunities - Expoint
Collaborate with Project Managers, Material Managers, and Engineering to identify unreleased, obsolete, or updated parts. Evaluate the impact on maintenance schedules and develop mitigation plans. Apply your knowledge of the...
Description:

Position Overview:

Our Customer Service division is committed to ensuring parts availability for locomotive maintenance across all business segments. As a Demand Planner, you will collaborate with various stakeholders to develop and implement efficient materials planning strategies, ensuring seamless execution. You will play a crucial role in the Supply Chain Management team, supporting Maintenance Contracts and Spares, while accurately reporting and analyzing data to drive informed decisions.

What your day may look like:

  • Collaborate with Project Managers, Material Managers, and Engineering to identify unreleased, obsolete, or updated parts. Evaluate the impact on maintenance schedules and develop mitigation plans.
  • Apply your knowledge of the SAP MRP system (Planning module) to enter forecasted demand, manage planning parameters & oversee the entire process.
  • Work with cross-functional teams to develop a streamlined, low-risk materials planning strategy for assigned business segments. Monitor end-to-end processes to ensure plan execution and secure material availability while improving inventory turnover.
  • Collaborate with engineering, MRP controllers, order management, material managers, and strategic procurement to address gaps and material shortages.
  • Track relevant metrics and generate reports, charts, and presentations to monitor end-to-end performance and promote transparency.
  • Drive process improvement initiatives to increase efficiency and achieve continuous improvement.

To thrive in this role, you have:

  • Bachelor's degree. Business, Commercial, Manufacturing, or Engineering Degree preferred. In lieu of Bachelor's degree, a combination of education and Siemens relevant experience will be considered,
  • Minimum 3+ years of experience in SCM and Demand/Materials Planning.
  • Proficient in SAP ERP Material Planning Modules, included but not limited to:
    • Advanced application of transactions MD61, MD62 and MD63.
    • Comprehensive knowledge of MD04 including navigating through complex subcontracting items in a multi-BOM, muti-MRP Areas and multi-MRP Elements setting as well as the management of exception messages
    • Thorough understanding of relevant material master settings that impact MRP Flow such as Safety Stock, Special Procurement, Procurement Type, MRP Type, Lot size, Min/Max lot size, Rounding Value, among others.
    • Ability to review and interpret different Stock types across multiple plants (MMBE, Batch, Special Stock)
  • Highly analytical and numerically astute in interpreting large data sets, with advanced proficiency in Excel for complex data manipulation and reporting (i.e. complex VLOOKUP, concatenate, pivot table, graphs, etc).
  • Demonstrated ability to solve complex SAP and/or process-related problems, leveraging analytical thinking and data-driven decision-making to identify innovative solutions and carry out implementation of them.
  • Experience in an engineer-to-order manufacturing environment with the ability to manage multiple projects simultaneously, prioritizing tasks and meeting deadlines,

What would make you stand out:

  • Expertise in SAP ERP implementation or customization projects and/or super user.
  • Strongly demonstrated written & verbal communication and interpersonal skills
  • Tenacious and assertive driver who escalates internally.
  • Strong written & oral communication and interpersonal skills.

Why you'll love working for Siemens!

  • Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!
  • We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.
  • We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.
  • We are frontrunners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.
  • Solve the world's most significant problems – Be part of exciting and innovative projects.
  • Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list!
  • Employee perks and discounts in addition to our 401k match and generous Paid Time Off

The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.

The salary range for this position in Lexington, NC $65,600-$88,3000.The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.


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Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
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15.04.2025
T

Tesla Associate Regional Manager Service United States, California, Sacramento

Limitless High-tech career opportunities - Expoint
Lead, develop, and motivate high-performing teams, fostering a culture of leadership and excellence, with a focus on in-store and delivery center coaching and real-time feedback. Drive team performance by setting...
Description:
What You’ll Do
  • Lead, develop, and motivate high-performing teams, fostering a culture of leadership and excellence, with a focus on in-store and delivery center coaching and real-time feedback
  • Drive team performance by setting clear sales, delivery, and customer service targets, ensuring accountability through performance management, observation, and regular one-on-one meetings
  • Establish and reinforce high operational standards by coaching and targeting safety and security
  • Develop strong relationships with key stakeholders to create and implement a local market strategy, and promote growth opportunities through partnerships with communities, businesses, and Tesla owners
  • Execute daily, monthly, and quarterly disciplines to achieve targets and enhance profitability
  • Maintain regular communication with regional leadership through various channels
  • Perform additional responsibilities as assigned to meet business needs
What You’ll Bring
  • Bachelor’s degree or equivalent professional experience and at least 7 years of experience leading large teams in a high-growth, service-focused industry, prior P&L experience preferred, or equivalent experience
  • Demonstrated ability to inspire, influence, and hold a team accountable to achieve a common goal
  • Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines
  • Excellent analytical, verbal and written communication, and sales skills
  • Willingness to relocate, travel, and work evenings and weekends when necessary; must be able to stand or sit for 8 hours or more
  • Valid driver’s license required
Show more

These jobs might be a good fit

Limitless High-tech career opportunities - Expoint
Communicate with the customer in a timely and professional manner, driving a high-level experience that our customers have come to expect. Work with stakeholders to schedule service appointments, maintenance checks...
Description:
What You’ll Do
  • Communicate with the customer in a timely and professional manner, driving a high-level experience that our customers have come to expect
  • Work with stakeholders to schedule service appointments, maintenance checks and general repairs, as needed
  • Prepare for service appointments to ensure the customer’s service experience is fast and accurate
  • Recommend and advise the customer on repairs needed based on technical findings
  • Perform general vehicle inspections and appointment check-in. Make sound decisions concerning the prioritization of service and collaborate with parts to ensure necessary components are allocated for service appointments
  • Proactively track and schedule Service Campaigns and Preventative Maintenance Coordinate with service technicians and customers to gather necessary information for warranty claims and process warranty claims ensuring timely response to customers
  • Assist in the shop as needed and perform any other tasks as needed or directed by supervisory and/or management staff
What You’ll Bring
  • Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
  • Understanding of basic automotive techniques related to repair and servicing of automobiles and/or heavy-duty repair
  • Willingness to learn new and innovative automotive/ heavy duty technologies
  • Effectively handle multiple priorities, organize workload, and meet deadlines
  • Must have and maintain a valid driver’s license
  • Must be willing to obtain a CDL Class A/B
  • Commercial trucking experience a plus
Show more
Find your next career move in the high tech industry with Expoint. Our platform offers a wide range of Customer Service job opportunities in the United States, California, Sacramento area, giving you access to the best companies in the field. Whether you're looking for a new challenge or a change of scenery, Expoint makes it easy to find your perfect job match. With our easy-to-use search engine, you can quickly find job opportunities in your desired location and connect with top companies. Sign up today and take the next step in your high tech career with Expoint.