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Desktop Support jobs in United States, California, Mountain View

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Company
Job type
Job categories
Job title (1)
United States
California
Mountain View
13 jobs found
09.11.2025
G

Google Top Customer Solutions Developer High Touch Support Compute ... United States, California, Mountain View

Limitless High-tech career opportunities - Expoint
Bachelor's degree in Business, Finance, Economics, Statistics, or a related quantitative field, or equivalent practical experience. 4 years of experience in financial planning and analysis, consulting, or a related function,...
Description:
Minimum qualifications:
  • Bachelor's degree in Business, Finance, Economics, Statistics, or a related quantitative field, or equivalent practical experience.
  • 4 years of experience in financial planning and analysis, consulting, or a related function, or an advanced degree.

Preferred qualifications:
  • Experience working with at least one data query language (e.g., SQL or similar).
  • Ability to collaborate effectively, cultivating cross-functional relationships and growing in a fast-paced, constantly evolving environment.
  • Ability to apply business acumen, exceptional financial modeling skills, and communication abilities.
  • Ability to stay organized with focus, attention to detail, and excellent project management skills.
  • Ability to take initiative and to innovate, identify, and implement process improvements.
  • Excellent written and verbal communication skills with the ability to articulate information clearly and transform raw data into clear, actionable insights and executive summaries.
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04.09.2025
I

Intuit Lead Executive Desktop Technical Support Analyst United States, California, Mountain View

Limitless High-tech career opportunities - Expoint
Serve as primary support analyst for the C-Suite Executive Team and their Assistants who require complex desktop, remote, video conference and event support. Ability to analyze and troubleshoot complex software,...
Description:
Responsibilities
  • Serve as primary support analyst for the C-Suite Executive Team and their Assistants who require complex desktop, remote, video conference and event support.
  • Ability to analyze and troubleshoot complex software, hardware and connectivity issues as well as recommend and implement corrective solutions.
  • Work on complex and highly confidential/sensitive assignments that will include drawing in of specialized expertise whenever necessary, normally receiving no instructions on routine work or general instructions on new assignments.
  • Key participant in global projects requiring detail oriented, highly collaborative, analytical, results driven approach while keeping key stakeholders informed
  • Must possess proven excellent customer service skills and the ability to interact professionally and confidently with diverse C-Suite Level Executives, managers and subject matter experts under pressure while remaining consistently calm at all times. Must be experienced in the art of proactive stealth technical support (ie- provide services and support with as few words as possible).
  • Ability to respond quickly, understand & articulate root cause on customer issues; proactively provide advice to prevent future service incidents.
  • Ensures established SLAs are met or exceeded specific to response and resolution times
  • Contribute to Knowledge Base and keep process documentation up-to-date.
  • Proactively take on projects and initiatives with minimal to no supervision.
  • Often become an escalation point and take over issue resolution from Senior Analyst 3 if the problem cannot be quickly resolved or requires specialized technical knowledge beyond the Analyst 3 level. May act as a “specialist” in a particular discipline.
  • Provide input to senior executive assistants on processes and Technology roadmaps for executive needs, including travel and other offsite engagements
  • Act independently to determine methods and procedures on new assignments and may supervise the activities of a limited number of other nonexempt employees.
Qualifications
  • Minimum 10-15 years of C-Suite Senior Executive Technical Support and/or Executive Team Lead experience both PC, Mac, IOS, Laptops, Mobile Devices and core tools, apps and services required daily (see below for list).
  • Minimum of an Associate's Degree in computer technology or equivalent from two-year College or technical school.
  • Advanced knowledge of Exchange Mail & Executive Scheduling / Calendars, Active Directory, Software Distribution Systems, and related technologies.
  • Advanced knowledge (based on both training and on-the-job experience) of a wide range of computer systems software, applications (including MS Office suites), hardware, PC and OSx operating systems, and communications.
  • Advanced knowledge of network computing in a Windows & OSX environment & working knowledge of networking fundamentals.
  • Familiarity working with Endpoint Engineering and Endpoint Security Teams to quickly gather endpoint data necessary to resolve complex issues
  • Strong experience with video conferencing technologies and collaboration tools & platforms, e.g. Cisco, Poly, Slack, Google Suite
  • Preferred certifications: ITILv4, ACMT, CCT, CompTIA
  • Experience using AI tools such as ChatGPT, Google Gemini, Notebook LM, Writer
  • Support experience in a corporate enterprise environment medium to large company (7-10k+ employees)
  • Outstanding ability in problem solving, diagnosis and troubleshooting skills
  • The ability to work under pressure and multitask in a fast-paced environment is a must.
  • Excellent verbal & written communication skills, superior customer handling skills and the capacity to work with minimum supervision.
  • Ability to work independently and within a team environment; taking and following directions and completing tasks and assignments in a timely manner and with a positive attitude.
  • Strong interpersonal/communication skills with the ability to communicate with technical and non-technical users effectively.
  • Familiarity with encryption and security tools and triaging within this environment.
  • Hyper responsive during regular working hours, and super flexible and engaged outside regular hours.
  • Occasional travel (early morning, evenings, weekends) may be required to support offsite meetings or after-hours emergencies
  • Persistent influencing skills and ability to burn through all hard and soft roadblocks with minimum drama and maximum return
  • Military background in an IT environment a plus Imagine a career where your creative inspiration can fuel BIG innovation.
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These jobs might be a good fit

Limitless High-tech career opportunities - Expoint
Bachelor's degree in Business, Finance, Economics, Statistics, or a related quantitative field, or equivalent practical experience. 4 years of experience in financial planning and analysis, consulting, or a related function,...
Description:
Minimum qualifications:
  • Bachelor's degree in Business, Finance, Economics, Statistics, or a related quantitative field, or equivalent practical experience.
  • 4 years of experience in financial planning and analysis, consulting, or a related function, or an advanced degree.

Preferred qualifications:
  • Experience working with at least one data query language (e.g., SQL or similar).
  • Ability to collaborate effectively, cultivating cross-functional relationships and growing in a fast-paced, constantly evolving environment.
  • Ability to apply business acumen, exceptional financial modeling skills, and communication abilities.
  • Ability to stay organized with focus, attention to detail, and excellent project management skills.
  • Ability to take initiative and to innovate, identify, and implement process improvements.
  • Excellent written and verbal communication skills with the ability to articulate information clearly and transform raw data into clear, actionable insights and executive summaries.
Show more
Find your next career move in the high tech industry with Expoint. Our platform offers a wide range of Desktop Support job opportunities in the United States, California, Mountain View area, giving you access to the best companies in the field. Whether you're looking for a new challenge or a change of scenery, Expoint makes it easy to find your perfect job match. With our easy-to-use search engine, you can quickly find job opportunities in your desired location and connect with top companies. Sign up today and take the next step in your high tech career with Expoint.