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Sales Support Specialist jobs in United States, California, Los Angeles

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Job title (1)
United States
California
Los Angeles
177 jobs found
07.12.2025
EY

EY Independence Support Center Agent United States, California, Los Angeles

Limitless High-tech career opportunities - Expoint
Assisting in the development of testing programs that are effective, measurable and impactful. Executing detailed operational monitoring programs to validate compliance with US firm policy. Facilitating and driving the process...
Description:

FY26-ID053 - Risk Management Associate - USA00-668351

Join our Risk Management team as part of the Independence function. This function assists EY engagement teams in complying with professional standards and regulatory requirements, helping EY professionals stay “independent” from EY audit clients. You’ll help protect EY from risks related to our client-serving professionals’ personal independence. The Independence team provides coordinated advice and assistance on independence, conflicts, and regulatory and risk management issues, as well as supports our people by providing one-on-one assistance. You’ll handle inbound and outbound calls in a professional manner and provide accurate and timely answers to personal independence queries and concerns. You’ll work closely with all parts of the organization to identify, manage and monitor personal independence risks by providing coordinated advice and assistance directly to EY professionals.

Your key responsibilities

You’ll possess subject-matter knowledge enabling you to develop and execute support center programs that will assist EY employees with reporting requirements, assessing compliance, tracking findings and remediating issues with key stakeholders. You’ll collaborate with other support center professionals to improve service level. You’ll help train new employees and inform them about the EY Personal Independence Policy. Additional responsibilities include:

  • Assisting in the development of testing programs that are effective, measurable and impactful.
  • Executing detailed operational monitoring programs to validate compliance with US firm policy.
  • Facilitating and driving the process to completion by following up on requests from Risk Management consultants and EY employees.
  • Understanding and applying key requirements of the US firm’s and regulators’ independence rules and policies.
  • Working with EY employees on obtaining background materials required to initiate review of business relationships or other processes.
  • Acting as a liaison between EY personnel, other members of the Risk Management team and various functional areas within the US firm in assessing compliance.
  • Building and leveraging a network of contacts within Risk Management and across the US firm.
  • Challenging existing processes and approaches for operational efficiency, effectiveness, internal controls and/or customer service and offering innovative ideas for improvement.
  • Troubleshooting skills, either basic or advanced, depending on the role and industry.

Skills and attributes for success

  • Exceptional interpersonal and rapport-building skills.
  • A patient and empathetic attitude.
  • Strong time management and organizational skills with basic knowledge of project management tools and methodologies.
  • Comfortable working in fast-paced environments.
  • Proficiency in the English language, including the ability to listen, understand, read and communicate effectively both in writing and verbally in a professional environment.
  • Computer literacy and phone skills, including familiarity with complex or multiline phone systems.
  • Ability to collaborate with multiple professionals and/or teams simultaneously.
  • Strong interpersonal and responsive customer service skills.
  • Ability to learn and understand the US firm’s and regulators’ independence rules and policies as well as familiarity with other risk management initiatives.
  • Ability to successfully manage multiple tasks and activities in a timely manner and be responsible for specific outcomes.
  • Strong problem-solving skills and attention to detail.
  • Strong research skills and the ability to apply sound business judgment to individual and team assignments.

To qualify, you must have

  • Bachelor’s degree or equivalent work experience.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint).
  • One to three-plus years’ related experience.
  • Flexibility to work an eight-hour shift between 8:00 a.m. and 9:00 p.m. PT Monday through Friday.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $57,400 to $104,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $68,800 to $118,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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07.12.2025
PA

Palo Alto Cortex Cloud Sales Specialist United States, California, Los Angeles

Limitless High-tech career opportunities - Expoint
Join the fastest growing team where experience meets cutting-edge solutions. Build and cultivate strong customer relationships, driving business growth within the region. Partner with the core sales team to align...
Description:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

  • Join the fastest growing team where experience meets cutting-edge solutions

  • Build and cultivate strong customer relationships, driving business growth within the region.

  • Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives.

  • Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement.

  • Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers.

  • Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions.

  • Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients.

  • Travel domestically as needed to meet with customers and attend key business events.

Your Experience

  • 3+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry.

  • Extensive platform selling experience in complex sales with multiple buying centers.

  • Experience selling SIEM, EDR, XDR, SOC and SOAR solutions is highly preferred.

  • Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations

  • Expertise in applying complex solution sales methodologies to drive results.

  • Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy.

  • Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams.

  • Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred

  • Willingness to travel domestically as necessary to meet business needs.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $212800 - $292600/yrThe offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.


This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

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07.12.2025
PA

Palo Alto Cortex Cloud Sales Specialist United States, California, Los Angeles

Limitless High-tech career opportunities - Expoint
Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e–mail, and web. Remote support, deployment and knowledge transfer. Handle support cases to ensure issues are...
Description:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals.

You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

  • Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e–mail, and web
  • Remote support, deployment and knowledge transfer
  • Handle support cases to ensure issues are recorded, tracked, resolved, and follow–ups finished in a timely manner
  • Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
  • Work to reproduce customer issues and qualify critical issues
  • Publish Technical Support Bulletins and other user documentation in the Knowledge Base
  • Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
  • Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc.
  • Travel may be required to customer sites in the event of a critical situation to expedite resolution
  • Work shoulder to shoulder with the Sales and Sales Engineering Teams

Your Experience

  • BS/MS or equivalent experience or equivalent military experience required
  • 5+ years of deep technical knowledge and technical support with a strong customer focus or related experience
  • Advanced certifications such as CCIE/JNCIE/ CISSP– an advantage
  • Excellent written and spoken communication skills, strength with establishing relationships
  • Ability to independently debug broad, complex, and unparalleled networks with mixed media and protocols required
  • Excellent interpersonal skills and the ability to work well independently and in a team
  • Self–disciplined, self–managed, self–motivated and strong sense of ownership, urgency, and drive
  • Passionate to learn, understand, and dissect new technology stack quickly on own
  • Strong project management, time management, and organizational skills
  • Strong analytical skills for interpreting business requirements and translating them into technical specifications
  • Profound knowledge in networking protocols such as – TCP/IP, BGP4 (multi–homing), OSPF (multi–area), ISIS, Multicast, VOIP
  • Expert working knowledge in the operation of Ethernet LAN switching protocols and standards including, VLANs, VLAN aggregation
  • Experience with security (IPSEC, SSL–VPN, NAT, GRE)
  • Prior experience in similar vendor Technical Support Centers
  • Experience with Authentication Protocols a plus (Radius / TACACS)
  • Strong history of deploying, maintaining, and troubleshooting multi–vendor (Cisco, Checkpoint, Juniper, Fortinet) firewall environments – PANW firewalls and VM–Series – A plus
  • Excellent problem solving, critical thinking, communication, and teamwork skills
  • Ability to clearly articulate technical issues to both technical and non–technical audiences, and explain their impact on business

All your information will be kept confidential according to EEO guidelines.

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22.11.2025
BS

Boston Scientific AF Solutions Senior Clinical Specialist - Los Angeles CA United States, California, Los Angeles

Limitless High-tech career opportunities - Expoint
andthrough compelling presentations, hands-on training, and clinical support. Traveling regularly to hospitals and clinics to assess customer needs, deliver procedural support, and guide physicians on best practices for patient care....
Description:


Your responsibilities will include:

  • andthrough compelling presentations, hands-on training, and clinical support

  • Traveling regularly to hospitals and clinics to assess customer needs, deliver procedural support, and guide physicians on best practices for patient care

  • Building strong relationships with clinical and administrative stakeholders to identify opportunities for therapy adoption and market expansion

  • Collaborating across cross-functional teams—sales, marketing, clinical research, and training—to deliver strategic insights and implement territory-specific plans

  • Championing new product launches and acting as a resource for competitive intelligence within the electrophysiology and structural heart space

  • Supporting market development initiatives by connecting with key opinion leaders, external fellows, and referring physicians to promote awareness and utilization

  • Contributing to talent development and mentoring new team members as needed, while embracing Boston Scientific’s inclusive and high-performance culture

  • Monitoring clinical trial activity in your area, including interest visits, site initiations, and protocol education

  • Ensuring compliance with regulatory requirements and internal procedures by maintaining current knowledge of clinical trial protocols and standards

  • Participating in on-call coverage as required to support critical case needs

Required qualifications:

  • Bachelor’s degree (or equivalent experience).

  • Minimum of 4 years of industry experience in clinical cardiology, medical device sales, or equivalent education and experience.

Preferred qualifications:

  • Work experience in Structural Heart/Atrial Fibrillation desired.

  • Must demonstrate technical aptitude, and ability to discuss & explain complex technical product information.

  • MS or advanced degree in business or healthcare.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.


For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Show more

These jobs might be a good fit

22.11.2025
BS

Boston Scientific Peripheral Vascular Sales Manager - Los Angeles South United States, California, Los Angeles

Limitless High-tech career opportunities - Expoint
Review complaint communications and assess for regulatory compliance, reportability, and potential impact to patient safety and business operations. Apply clinical knowledge, as related to product application, to evaluate identified complaints....
Description:

Your responsibilities will include:

  • Review complaint communications and assess for regulatory compliance, reportability, and potential impact to patient safety and business operations.
  • Apply clinical knowledge, as related to product application, to evaluate identified complaints. Investigate complaints by gathering sufficient data from clinical staff, field representatives, internal employees, and laboratory analysis.
  • Establish regulatory reportability decisions using event investigation and regulatory decision models.
  • Participate in development and modification of these decision models with changes in product advances/therapies to uphold consistent compliance with government-mandated regulations.
  • Write Medical Device Reports (MDRs), MedWatch, Vigilance, and other regulatory reports, ensuring timely transmission to the appropriate regulatory authorities.
  • Apply codes to events to facilitate product performance records. Review coding and investigations with engineering, laboratory, and other internal staff.
  • Compose written communications detailing the clinical observation, investigation and/or product analysis, and corrective actions, as applicable, to physician and other end use customers.
  • Approval of work completed by the team.

Required qualifications:

  • Bachelors Degree
  • Minimum of 5 years of experience in medical device complaint processing and reporting
  • Self-motivated, goal-driven and results-oriented team player
  • Excellent written and verbal communication skills
  • Ability to apply critical thinking
  • Excellent time management

Preferred qualifications:

  • College Degree focus in Biology, Health Sciences, Biotechnology or Engineering preferred
  • Experience with SAS, PowerBI, or TrackWise applications
  • Experience reviewing scientific literature

The anticipated annualized base amount or range for this full time position will be$ to $, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.


For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.


Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Show more

These jobs might be a good fit

21.11.2025
BS

Boston Scientific Intracept Clinical Specialist - Thousand Oaks CA United States, California, Los Angeles

Limitless High-tech career opportunities - Expoint
andthrough compelling presentations, hands-on training, and clinical support. Traveling regularly to hospitals and clinics to assess customer needs, deliver procedural support, and guide physicians on best practices for patient care....
Description:


Your responsibilities will include:

  • andthrough compelling presentations, hands-on training, and clinical support

  • Traveling regularly to hospitals and clinics to assess customer needs, deliver procedural support, and guide physicians on best practices for patient care

  • Building strong relationships with clinical and administrative stakeholders to identify opportunities for therapy adoption and market expansion

  • Collaborating across cross-functional teams—sales, marketing, clinical research, and training—to deliver strategic insights and implement territory-specific plans

  • Championing new product launches and acting as a resource for competitive intelligence within the electrophysiology and structural heart space

  • Supporting market development initiatives by connecting with key opinion leaders, external fellows, and referring physicians to promote awareness and utilization

  • Contributing to talent development and mentoring new team members as needed, while embracing Boston Scientific’s inclusive and high-performance culture

  • Monitoring clinical trial activity in your area, including interest visits, site initiations, and protocol education

  • Ensuring compliance with regulatory requirements and internal procedures by maintaining current knowledge of clinical trial protocols and standards

  • Participating in on-call coverage as required to support critical case needs

Required qualifications:

  • Minimum of a bachelor’s degree or equivalent experience.

  • Minimum of 2 years' experience in clinical cardiology, medical device sales, or a related industry.

Preferred qualifications:

  • Experience in structural heart, atrial fibrillation, or electrophysiology strongly preferred.

  • Demonstrated technical aptitude with the ability to communicate complex clinical and product information effectively.

  • Advanced degree in healthcare or business is a plus.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.


For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Show more

These jobs might be a good fit

18.11.2025
PA

Palo Alto District Sales Manager Healthcare United States, California, Los Angeles

Limitless High-tech career opportunities - Expoint
Provide customers on-site support, deployment and implementation, knowledge transfer, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web. Use fault isolation and root cause analysis skills to...
Description:

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

  • Provide customers on-site support, deployment and implementation, knowledge transfer, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web
  • Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
  • Provide post sales technical support, while handling support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
  • Work to reproduce customer issues and qualify critical issues
  • Publish Technical Support Bulletins and other user documentation in the Knowledge Base
  • Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
  • Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc
  • Provide on-call support 24x7 on an as-needed basis, including travel to customer sites for critical situations to expedite resolution
  • Work shoulder to shoulder with the Sales and Sales Engineering Teams

Your Experience

  • 5+ years of hands-on technical knowledge in support, troubleshooting, and customer-facing environments
  • Experience as a Professional Services engineer, handling deployment, implementation, and integration projects for customers
  • Solid understanding of cloud infrastructure, security processes, and core concepts across AWS, Azure, and GCP
  • Strong knowledge of operating systems, virtual machines, and containers
  • Solid understanding of networking fundamentals: TCP/IP, DNS, IP routing, and security protocols/procedures (HTTP/HTTPS, IPSec, NAT)
  • Experience with containers and orchestrators (Openshift, Kubernetes, Docker), CI/CD pipelines, Terraform, Ansible, container registries, serverless environments
  • Basic to intermediate Linux skills, including filesystem navigation, user and permission management, log analysis, networking commands (curl, wget, tcpdump), system monitoring, and basic shell scripting
  • Familiarity with scripting and configuration formats: Python, JSON, YAML, and Bash
  • Strong consulting, project management, time management, and organizational skills
  • Proven ability to act as a trusted advisor, delivering business value and interacting effectively with technical and non-technical stakeholders
  • Full professional fluency (written and verbal) in both English and Hebrew
  • Strong problem-solving, critical thinking, teamwork, and relationship-building abilities
  • Prior experience with IDF computer units - a plus
  • Active Israeli MOD security clearance - a plus

Bonus Skills

  • Prior experience in similar vendor Technical Support Centers
  • Knowledge of CNAPP, CSPM, cloud security certifications, or cloud compliance tools
  • SaaS experience, CI/CD processes, and Infrastructure as Code familiarity

All your information will be kept confidential according to EEO guidelines.

Show more

These jobs might be a good fit

Limitless High-tech career opportunities - Expoint
Assisting in the development of testing programs that are effective, measurable and impactful. Executing detailed operational monitoring programs to validate compliance with US firm policy. Facilitating and driving the process...
Description:

FY26-ID053 - Risk Management Associate - USA00-668351

Join our Risk Management team as part of the Independence function. This function assists EY engagement teams in complying with professional standards and regulatory requirements, helping EY professionals stay “independent” from EY audit clients. You’ll help protect EY from risks related to our client-serving professionals’ personal independence. The Independence team provides coordinated advice and assistance on independence, conflicts, and regulatory and risk management issues, as well as supports our people by providing one-on-one assistance. You’ll handle inbound and outbound calls in a professional manner and provide accurate and timely answers to personal independence queries and concerns. You’ll work closely with all parts of the organization to identify, manage and monitor personal independence risks by providing coordinated advice and assistance directly to EY professionals.

Your key responsibilities

You’ll possess subject-matter knowledge enabling you to develop and execute support center programs that will assist EY employees with reporting requirements, assessing compliance, tracking findings and remediating issues with key stakeholders. You’ll collaborate with other support center professionals to improve service level. You’ll help train new employees and inform them about the EY Personal Independence Policy. Additional responsibilities include:

  • Assisting in the development of testing programs that are effective, measurable and impactful.
  • Executing detailed operational monitoring programs to validate compliance with US firm policy.
  • Facilitating and driving the process to completion by following up on requests from Risk Management consultants and EY employees.
  • Understanding and applying key requirements of the US firm’s and regulators’ independence rules and policies.
  • Working with EY employees on obtaining background materials required to initiate review of business relationships or other processes.
  • Acting as a liaison between EY personnel, other members of the Risk Management team and various functional areas within the US firm in assessing compliance.
  • Building and leveraging a network of contacts within Risk Management and across the US firm.
  • Challenging existing processes and approaches for operational efficiency, effectiveness, internal controls and/or customer service and offering innovative ideas for improvement.
  • Troubleshooting skills, either basic or advanced, depending on the role and industry.

Skills and attributes for success

  • Exceptional interpersonal and rapport-building skills.
  • A patient and empathetic attitude.
  • Strong time management and organizational skills with basic knowledge of project management tools and methodologies.
  • Comfortable working in fast-paced environments.
  • Proficiency in the English language, including the ability to listen, understand, read and communicate effectively both in writing and verbally in a professional environment.
  • Computer literacy and phone skills, including familiarity with complex or multiline phone systems.
  • Ability to collaborate with multiple professionals and/or teams simultaneously.
  • Strong interpersonal and responsive customer service skills.
  • Ability to learn and understand the US firm’s and regulators’ independence rules and policies as well as familiarity with other risk management initiatives.
  • Ability to successfully manage multiple tasks and activities in a timely manner and be responsible for specific outcomes.
  • Strong problem-solving skills and attention to detail.
  • Strong research skills and the ability to apply sound business judgment to individual and team assignments.

To qualify, you must have

  • Bachelor’s degree or equivalent work experience.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint).
  • One to three-plus years’ related experience.
  • Flexibility to work an eight-hour shift between 8:00 a.m. and 9:00 p.m. PT Monday through Friday.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $57,400 to $104,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $68,800 to $118,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Find your next career move in the high tech industry with Expoint. Our platform offers a wide range of Sales Support Specialist job opportunities in the United States, California, Los Angeles area, giving you access to the best companies in the field. Whether you're looking for a new challenge or a change of scenery, Expoint makes it easy to find your perfect job match. With our easy-to-use search engine, you can quickly find job opportunities in your desired location and connect with top companies. Sign up today and take the next step in your high tech career with Expoint.