Support Engineer jobs in United States, California, Fremont

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

• Responsible for moving and expediting wafers.
• Transacting wafers using MITECS; releasing holds; performing non-standard transactions.
• Following guidelines to unpark and release wafers, using current procedures.
• Clearly communicate in written/verbally with various team members.
• Must possess good communication, problem solving, basic computer and team building skills.
• Candidate must be able to learn quickly and apply knowledge.
• Candidate must be flexible with hours and work overtime, as required by the team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Must have Knowledge and experience using MITECS
• Must have basic computer skills; must be comfortable using Outlook, Teams, Windows applications such as, but not limited to Microsoft Excel.
• Must have a strong sense of urgency/commitment and be result-oriented.
• Must be very detail-oriented.
• Must be a self-starter and quick learner.
• Must be able to solve problems and troubleshoot minor issues.
• High School/GED

Compensation & Benefits Details

• An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
• The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
• If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.

• You will be eligible to be considered for bonuses under either Western Digital’s Short Term Incentive Plan (“STI Plan”) or the Sales Incentive Plan (“SIP”) which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.

• We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
• Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.