Business Systems Analyst jobs in United States, California, Fontana

This job is responsible for providing specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of the client's life plan. Key responsibilities include acquiring new and deepening existing client relationships by conducting client meetings and presenting customized solutions to clients to help them achieve their financial goals. Job expectations include effectively balancing sales performance, operational risk, and client relationship care by leveraging specialized expertise.

Responsibilities:

• Recommends financial advice and guidance that align with client financial goals and needs
• Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank
• Analyzes client financial needs and applies knowledge of borrowing and banking to recommend alternative or additional financial services that best align with the client's unique priorities
• Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs
• Makes decisions on client requests and makes referrals to appropriate internal partners based on client needs
• Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates during meetings to assist with team delivery of an exceptional client experience

Required Qualifications:

• Has demonstrated experience and proven success with business-to-business sales, or small business banking.
• Has strong communication skills with the ability to effectively influence clients.
• Has effective customer service skills with ability to manage the full client end-to-end experience and problem resolution.
• Has a proven sales track record.
• Is able to build productive partnerships and working relationships.
• Is experienced with outbound phone sales.

Desired Qualifications:​

• Experience with financial information, spreadsheets and financial skills.
• Experience with in-person customer service and sales.
• Experience working with small business clients.
• Experience meeting or exceeding goals.
• A working knowledge of small business products and services.
• Bilingual skills.

Skills:

• Client Management
• Client Solutions Advisory
• Customer and Client Focus
• Referral Identification
• Risk Management
• Client Experience Branding
• Credit Documentation Requirements
• Credit and Risk Assessment
• Pipeline Management
• Referral Management
• Attention to Detail
• Collaboration
• Issue Management
• Prospecting
• Relationship Building

Minimum Education Requirement:High School Diploma / GED / Secondary School or equivalent

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position:

FDIC; Safe Act; Loan Originators

Crown Technical Systems, a Flex Company, is a leading manufacturer of power distribution and control equipment, specializing in: Relay Panels, Switchgear, Control Enclosures and Custom Substation Enclosures. Over the years, Crown has expanded its product line and geographic footprint, including facilities in Fontana, CA, Dallas, TX, and Toronto, ON. Crown’s mission is to make the power grid safe, smart, dependable, and secure, and its solutions are tailored for utilities, data centers, renewables, industrial, and transportation sectors.

As abased inyour day will blend strategic planning, client engagement, and cross-functional collaboration. You’ll start by reviewing pipeline activity and preparing reaching out to prospective and current clients. Most days would involve onsite meetings, where you assess customer needs and present tailored solutions. You’ll work closely with engineering, estimating, and marketing teams to align offerings with client expectations.

What a typical day looks like:

• Plan and prioritize personal sales activities and customer/prospective customer contact towards achieving acknowledge business aims, including costs and sales.

• Maintain and develop current and new customer relationships to optimize quality of service, business growth, and customer satisfaction.

• Use customer/potential customer contact tools and systems where available, and update relevant information held in these systems.

• Plan/carry out/hold up local marketing activities to acknowledge budgets and timescales, and integrate personal sales efforts with other organized marketing activities, e.g., product launches, promotions, advertising, exhibitions and telemarketing.

• Study and learn all parts if the sales process including but not limited to, services offered, financial offers, contract terms and negotiation, trade compliance, after market services.

• Acknowledge to and follow up sales enquiries using appropriate methods.

• Contribute with other business development and accounts to ensure all services are presented to target customers.

• Monitor and report on market and contender activities and provide relevant reports and information.

• Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.

• Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development.

The experience we are looking to add to our team:

• A Bachelor’s degree in Engineering or a related field aligned with the company’s products and services is preferred.

• Minimum of five years of experience in product sales, technical account management, or a related role is required, ideally within industries such as utilities, manufacturing, or infrastructure solutions.

• Proven ability to communicate effectively with end-users, understand their technical and operational needs, and drive solutions that lead to successful deal closures.

• Ability to respond effectively to the most sensitive inquiries or complaints.

• Ability to research target companies through electronic means as well through series of inquiries to target employees and industry partners.

• Ability understand target’s supply chain challenges.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

located in Fontana, CA

Reporting to the

What a typical day looks like

• Research complex business problems and propose automated solutions to improve operations and processes efficiency.
• In charge of providing technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective, to provide consultation to users related to automated systems
• Research, design and test new systems and system enhancements in line with the deliverables of site business/customer's requirements.
• Resolve required improvements on the systems & supervise its correct implementation to meet site business/customer’s requirements.
• Communicate with users to troubleshoot and resolve day to day system issues to ensure smooth operation.
• Execute Global IT projects.

The experience we’re looking to add to our team:

• Functional knowledge, education background on Systems or industrial engineer, Computer science, programming, or related careers; or relevant working experience required.
• Typically requires 4- 6 years of related experience.
• Demonstrates advanced knowledge of functional concepts and a solid understanding of Flex policies and procedures.
• Has awareness of the functional impact upon work processes and other functions.
• Knowledge in SQL, team focus, Desirable knowledge in Jira and confluence

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement