Program Supervisor jobs in United States, Arizona, Tempe

• • Ensures effective employee relations. Provides employee coaching, development, and performance reviews. Administers the hiring, termination, and disciplinary process for production area personnel. Resolves employee issues through problem resolution.
  • Responsible for ensuring applicable training and compliance associated with work area and products.
  • Responsible for shift personnel scheduling and assignments, verbal communications and visual checks of all work activity for the duration of each assigned shift, ensuring that quality requirements are being fulfilled.
  • Provides feedback to proper departments regarding production, quality, engineering, and personnel issues.
  • Direct and assists training of all production floor positions; topics include, but not limited to: SOPs, WIs, SPCs, and FDA regulations.
  • Ensures work areas are kept clean, orderly, and safe. Makes frequent safety inspections with follow-through reporting and/or corrective actions, including work related injuries.
  • Responsible for finalizing all necessary data that is required for a timely, shift-to-shift transition, ensuring completeness and accuracy.
  • All interactions, workflow, productivity levels, and quality standards are implemented with a “Customer Service” approach to both internal and external customers.
  • Assists in the decision-making process in regard to cycle standards and process changes.
  • Lead continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste within the production environment.
  • Supervise shift personnel in the manufacture of customer products consistent with high quality and safety standards.
  • Troubleshoot problems arising on the shop floor as it relates to injection molding product quality and automation systems for throughput and yields with the appropriate engineering support from Engineering functions within the value stream / business unit
  • Maintain close observation of orders to keep informed of manufacturing status and, when needed, initiate the necessary steps to conform to schedule.
  • Promote and support site initiatives including safety programs, lean initiatives, training programs, and consistently interpret and apply all policies, practices and procedures among plant employees.
  • Recommend and implement measures to motivate employees and to encourage employees to recommend ways to improve process, quality, safety and efficiency.
  • Routinely evaluate employee performance and identify training needs. Coach and counsel employees for performance, attendance and behavior. Participate in the resolution of employee relations issues.
  • Review and approve work time in the appropriate timekeeping system. Maintain and verify accuracy of the hours each employee has worked.
  • Adjust direct labor to support demand and manage available resources to ensure on time production and delivery of customer orders with consistent focus on labor absorption.
  • Ensure SOPs, cGMP, OSHA and Safety regulations are followed.
  • Perform routine visual inspection of work areas for unusual occurrences, safety hazards, housekeeping, work space organization and generate work orders where appropriate.
  • Liaise with internal and external customers and other departments as appropriate.
  • Participate in special project teams as assigned.
  • Performs other duties as assigned based on business needs.
  • Conforms with and abides by all laws, regulations, policies, work procedures, instruction, and all safety rules.
  • Exhibits regular, reliable, punctual and predictable attendance.

• Bachelor's Degree or equivalent experience in technical or business related field required

• Minimum 5 years Must have a minimum of 5 years’ experience in a manufacturing environment, including supervisory experience required and
• Experience with SAP systems preferred

• Working knowledge of injection molding / plastics manufacturing and electro – mechanical automated systems.
• Knowledge of manufacturing processes within clean room environment, workflows, production equipment and industrial techniques.
• Must have effective problem solving and interpersonal skills.
• Must possess strong leadership and managerial skills
• Knowledge of and ability to work in appropriate computer programs and applications
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times.

• Health Services\First Aid Certification Certification in First Aid Upon Hire preferred or
• Health Services\Cardiopulmonary Resuscitation (CPR) CPR Upon Hire preferred

• Manufacturing environment
• Occasionally required to work on different shifts.
• Regularly uses hands and fingers to operate objects, tools or controls. Frequently required to stand, talk and hear for long periods of time.
• Specific vision abilities may be needed by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Hearing ability should be sufficient to hear and react to audible alarms from distances up to 150 feet.

In this role, you will monitor and control the daily activities of quality inspection, testing, documentation review, and calibration in support of Operations and product release. This role is on-site (Monday through Friday) from 10:00 pm to 6:00 am.

• Able to train, provide trouble shooting guidance/feedback, and problem resolutions on metrology equipment including but not limited to CMM’s (Coordinate Measurement Machine), Vision Systems, and manual gaging.
• Proactively analyze data and interpret results for any trending or OOS (out of specification) events.
• Provides direct supervision, resolves personnel issues, conducts performance evaluations and performs supervisory discipline as necessary.
• Exhibit a strong “quality first” mentality and ensure that product and process quality are held to the highest standard.
• Ensures compliance with quality system documents, cGMPs, ISO standards and FDA regulations.
• Schedule and prioritize quality inspection, testing, documentation review, and calibration to support Operations and release of product.
• Identifies and develops opportunities to improve existing processes and procedures.
• Support quality assurance improvement activities by evaluating products, processes or materials in order to develop control or improvement strategies intended to improve the customer’s experience.
• Work with technical staff in performing root cause failure analysis and implementing corrective and preventive actions to eliminate recurrence.
• Assist in and manage the verbal communications and visual checks of work activity to ensure quality requirements are met. Ensure proper corrective actions, discrepancy reports and follow up activities are accomplished. Advise on equipment condition, test method, etc. to aid in the course of action when components do not meet specifications. Responsible for quality inspection and verification.
• Reviews documentation and records for accuracy. Determines if product is impacted, can be released, or if Non‐Conformance Report is required.
• Assist in developing documentation and procedures during the qualification of new equipment/inspection methods.
• Performs other duties as assigned based on business needs.
• Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
• Exhibits regular, reliable, punctual and predictable attendance .

Education or Equivalent Experience: Associate’s Degree in Technical or Engineering

• 5+ years experience in regulated Quality Assurance and or metrology and Document/Configuration Control (or a formal education equivalent) required.
• Experience with Medical Device Product Development Life Cycle Activities, Verification / Validation Activities, Metrology/Manufacturing background and Risk Management preferred.
• Experience with quality systems such as ISO 13485 and 21 CFR 820 preferred.
• Experience with MasterControl, SAP, and SharePoint preferred.
• Experience with customer interface and meeting customer expectations preferred.
• 3+ years of supervisor experience preferred.

• Ability to work independently, multi-task and thrive in fast-paced environment.
• Excellent written and verbal communication skills.
• Proficient in statistical software, Windows OS, Microsoft Office Suite including Word, Excel, and PowerPoint.
• Proven knowledge and understanding of the Food and Drug Administration (FDA) 21 CFR 820 and International Organization for Standardization (ISO) ISO 13485.
• Familiarity with root cause analysis tools.
• Working knowledge of MasterControl and SAP.
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target.
• Ability to make and implement decisions based on experience and facts as well as provide direction to peers or less experienced team members.
• Able to be aware of all relevant SOPs as per Company policy and Quality Manual.
• Able to comply with the company’s safety policy at all times.

• Adaptable to changes in the work environment, manage competing demands and deal with frequent change, delays or unexpected events.
• Must maintain the ability to work well with others in a variety of situations.
• Must be able to multi-task, work under time constraints, problem solve, and prioritize.
• Ability to make independent and sound judgments.
• Observe and interpret situations, analyze and solve problems.
• Maintain high attention to detail, accuracy, and overall quality of work.
• Effectively communicate and interface with various levels internally and with customers.