Client Associate jobs in United States, Alabama, Birmingham

Are you looking for an exciting new role in the tech industry? Here's your chance to become a Client Associate withExpoint in Birmingham, Alabama! As a Client Associate, you will be responsible for managing client relationships and driving client satisfaction. You'll monitor the on-boarding process and work with customer data to ensure success. Additionally, you'll collaborate with the customer success team to identify opportunities for product and service improvements. To excel in this role, you need to possess advanced knowledge of customer service principles, as well as effective problem-solving and conflict resolution skills. You'll need to be a quick learner, with the ability to adapt to a fast-paced and evolving industry. Your responsibilities will include: • On-boarding clients, ensuring an excellent customer experience • Acting as the primary point of contact for customer inquiries • Working with client data to generate monthly reports • Identifying opportunities for product and service improvements • Conducting presentations to clients, colleagues and potential stakeholders • Developing forecasting models to improve efficiencies • Collaborating with the customer success team to ensure customer goals are met So, if you have an eye for detail, a knack for customer service, and a strong aptitude to learn, this could be the perfect job for you! Apply today and become Expoint's new Client Associate in Birmingham, Alabama!