Customer Success Manager - Wix App Market jobs in Israel

Are you looking for an exciting opportunity to work in the Wix App Market, in Israel? Do you want to be the leader in customer success and help expand the App Market's reach? If yes, then consider applying for the role of Customer Success Manager (CSM) at the Wix App Market. As the CSM, you will work closely with the product team and technical teams to ensure applications in the Wix App Market are viable and can meet the needs of users. Additionally, you will lead troubleshooting efforts for App Market customers, ensuring their issues are resolved as quickly and efficiently as possible. You'll also be responsible for managing customer feedback and understanding user needs so that you can improve the App Market experience. This means understanding customer usage, tracking customer retention and satisfaction, and connecting customers to the resources they need in the App Market. Additionally, you'll need to ensure that customer-facing operations are efficient and that the App Market is compliant with industry standards. You must bring a strong technical background to the table, as well as excellent communication, problem-solving and collaboration skills. The ideal candidate will be well-versed in customer success systems and be able to work in an international environment. If you're looking for a challenging and high-impact role with a unique company, then the Customer Success Manager role at Wix App Market in Israel is the opportunity for you. Act now and join us on our mission to create the premier app marketplace in the world.