Center Manager jobs in Ireland

1. Provide comprehensive support for clients' E-Commerce business operations and initiatives.
2. Work in tandem with global cross-functional teams to refine E-Commerce platform operations. Support the integration of new technologies and tools to enhance e-commerce capabilities.
3. Analyze technical and functional tickets to understand requirements and facilitate effective communication between client and Module teams.
4. Take ownership of unique requests related to regional specificities that fall outside the standard tracking framework.
5. Identify and address issues and obstacles faced by the subsidiary client, effectively resolving matters of low to medium complexity with the involvement of stakeholders. Possesses the autonomy to escalate situations as necessary.
8. Generate and share regular and irregular reports about issues raised by client.
9. Take the lead in rolling out new features through end-to-end support, from clarifying subsidiary requirements to hyper care.
10. Participate in sales strategies and discussions with the Regional Office and subsidiary to drive growth and enhance customer experience.

• At least with Bachelor’s degree
• 3 – 7 years of relevant work experience with E-commerce platform (OBS or non-OBS)
• Experience in E-commerce, online marketing, and client relationship management or project management.
• Experience with E-Commerce platform operations is a bonus.
• Must have hands-on experience with e-commerce platform - Magento (Experience with AEM, ECS or GERP are advantageous)
• Familiarity with service/ticket management tools such as Jira or Confluence.
• Familiarity with Project management tools
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills, with a talent for building rapport with clients and team members.
• Detail-oriented with a proactive approach to problem-solving and process improvement. Willing to work in shifts to support global operations.

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.
• Chance to work with a global leader in consulting services and innovative solutions.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

General Information

Full-Time – Permanent

Key Responsibilities

• Responsibility for proactive management of both compliance and advisory work for clients.
• Assisting in the provision of advice to clients on a range of larger and/or multidisciplinary advisory projects.
• Building and managing client relationships and providing high levels of client service.
• Liaising with clients, Revenue Authorities and other external stakeholders.
• Developing relationships within the firm to build a strong network.
• Identifying and developing business opportunities to generate growth within the firm leveraging the latest technologies available.
• Mentoring and developing more junior members of the team.

Skills And Attributes For Success

• Demonstrate a high level of technical competence and keen ambition to develop further.
• Client focused and commercially aware.
• Practical / business driven approach.
• Experience in managing a large compliance portfolio and the successful delivery of tax services to clients.
• Excellent team leader and player - ability to integrate and build effective relationships at all levels.
• Ability to leverage strong client relationships and professional networks.
• Excellent communicator, both written and oral.
• Project management skills, plan and prioritize work, meet deadlines.

To qualify for the role you must be

• AITI qualified with 2 years’ relevant PQE.
• Good working knowledge of Corporation Tax in Ireland or internationally.

Ideally, you’ll also have

• Accounting qualification would be desirable but not obligatory.

What we look for

• Someone interested in joining a dynamic team who wants to develop their business tax expertise and broaden their experience in a fast moving, technology enabled business world.
• A team player with a strength in coaching and developing.
• A good work ethic and openness to new challenges.
• Commercial awareness and ability to develop business opportunities in order to generate growth within the firm.
• Excellent communicator with an aptitude to build and manage key client relationships and internal network.

We offer a competitive remuneration package. Our comprehensive benefits package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs: covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer:

• Support and coaching from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Hybrid Working
• Pension/Discounted Health Insurance
• Web Doctor
• Purchase of Additional Annual Leave
• Free Gym Membership
• Travel Pass
• Maternity & Paternity Leave
• Bike to Work Scheme
• Referral Bonuses & Recognition Awards
• Tech MBA paid by EY

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

General Information

Available for VISA Sponsorship:Yes

Contract Type:Full Time - Permanent

We offer a wide range of services, providing a mix of business consulting and assurance assistance to clients on:

• Reserving
• Solvency II
• IFRS 17
• Financial reporting
• Reinsurance & capital management
• Enterprise Risk Management
• Financial and actuarial transformations
• Internal model approval support
• Due diligence

Your Key Responsibilities:

• Actuarial Senior managers are involved in the successful delivery and management of actuarial and multidisciplinary projects, including both the relationship with clients and the performance of the internal EY team.
• The successful candidate will be expected to drive the production of client deliverables, with an emphasis on quality and teaming. They will have a responsibility for assisting with the management and development of more junior colleagues.
• They will have a number of areas of technical excellence, participating in the research and development required to support the growth of these fields of expertise. They will be expected to adopt an account management mind-set, identifying client specific needs. They will be able to positively promote the EY strategy, services and values.
• They must be confident and credible in taking the lead in client interactions and in building market profile.
• They will work across a broad range of projects both as part of the assurance and business consulting practices. They will look to develop their EY network through working on multi-disciplinary projects across different service lines.

Skills and Attributes for Success

To qualify for the role you must have:

• Previous experience in managing teams and delivering projects
• Demonstrated ability in problem solving and managing multiple tasks
• Excellent communication skills, both in written and oral format
• Focus on deadlines, discipline and process, yet flexible and pragmatic
• Professional attitude and demeanour
• Confident dealing with clients

Technical Skills:

• Qualified Actuary, with a minimum of 8 years PQE and over 10 years of total experience in non-life insurance/reinsurance or non-life consultancy, preferably with IFRS 17 or related experience
• Excellent technical and analytical skills
• Non-life actuarial software experience (e.g. RESQ, WinRes, Arius)
• Awareness of and interest in the challenges facing the non-life insurance industry

Ideally, you’ll also have

Previous experience in at least two of the following areas:

• IFRS 17
• Solvency II
• Financial reporting
• Capital and Risk Management

What we look for

• Someone who is passionate about reaching their full potential and excelling in their career
• Someone with energy, enthusiasm and courage who enjoys solving complex problems and variety in their day-to-day working life
• Someone who enjoys working as part of a community which values integrity, respect, teaming, and inclusiveness

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Pension
• Discounted Health Insurance
• Web Doctor – Free unlimited online GP Consultations for you and your family
• The purchase of additional annual leave
• Hybrid Working
• Free Gym Membership
• Travel Pass
• Maternity & Paternity Leave
• Bike to Work Scheme
• Recognition Awards
• Cash incentives for Referrals
• Work Mobile
• Tech MBA paid by EY
• Wellness rooms available in some offices

Career Progression:

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

Inclusion & Diversity

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You will be embraced for who you are and empowered to use your voice to help others find theirs.

Your key responsibilities

• Intelligent Automation Solution design

• Designing, building, deploying and managing automation solutions using industry leading software like Blue Prism and UiPath as well as solutions build using other technologies such as python.

• Engaging with clients at all levels across the organisation both business & technology functions

• Nurturing long-term trusted advisor relationships

• Training and managing junior staff and client staff, including quality assurance of client deliverables

• Sensitively responding to client requirements and providing subject matter expertise

• A pragmatic adaptable problem solver that embraces the challenge of defining innovative solutions to unique problems

• Dedicated, quick learner that continuously builds capability in own skill set and can master key technical, functional and professional skills.

• Proficient in: written and verbal communication, presentation, client service and technical writing skills,

• Interest in further developing and integrating operations with technology skills

• Comfortable researching client inquiries and emerging issues, including regulations, industry practices, and new technologies

Key requirements

• As a minimum, a bachelor’s degree in Engineering, Technology or related fields

• Minimum of 4 years of relevant experience in consulting, business analysis, project management or development in the area of Intelligent Automation

• Proficiency or certification in Microsoft Power Platform, Microsoft Office tools, Blue Prism, UiPath, Automation Anywhere and/or other relevant tools

• Strong analytical and problem-solving skills, with the ability to work on complex projects and deliver actionable insights

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

• Supporting the delivery of organisation design and change management projects.
• Collaborating with teams to implement project plans and deliverables.
• Applying project management skills to support transformation initiatives.
• Contributing to the development of operating models and business readiness plans.
• Working closely with clients to understand their needs and co-create solutions.
• Supporting the growth of the People Consulting practice.

Skills and attributes for Success

• Experience using relevant tools, templates and methodologies.
• Strong personal impact and ability to influence stakeholders.
• Practical problem-solving skills and a pragmatic mindset.
• Ability to analyse complex challenges and deliver sustainable solutions.
• Focused on achieving project goals and overcoming barriers.
• Experience across the full project lifecycle.

Ideally, You’ll also have

• A degree and relevant professional experience.
• Passion for organisation design and people engagement.
• Ability to quickly understand complex business problems and develop solutions.

What we look for

We’re looking for inclusive, purpose-driven individuals who are passionate about helping organisations transform. You’ll bring curiosity, resilience, and a collaborative mindset to every challenge. If you’re ready to make a difference and grow your career, we want to hear from you.

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you
• All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:
• Pension
• Maternity & Paternity leave
• Discounted health insurance
• Bike to work Scheme
• Web Doctor - Free unlimited online GP consultations for you and your family
• Recognition Awards
• The purchase of additional annual leave
• Cash incentives for referrals
• Hybrid Working
• Work Mobile
• Free Gym membership
• TECH MBA paid by EY
• Travel Pass
• Wellness rooms Available in some offices

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

Inclusion & Diversity

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Available for Work Visa Sponsorship:

FSO Assurance

Contract Type:Full-Time – Permanent

Join EY FS Ireland and you’ll work in international teams, experiencing growth and change right across this diverse region. You’ll be working with the best people on the most complex financial service issues, helping to shape the future of financial services.

Your key responsibilities:

• Maintaining both externally and internally recognised technical expertise in a number of the following areas:
• IT Risk Management/Transformation
• IT Controls Testing or IT Audit
• Regulatory Resilience Requirements e.g. DORA, Operational Resilience
• Outsourcing & Third Party Risk Management
• Execution and delivery of client engagements
• Leading and coaching our team on both a day-to-day basis and as part of assignment delivery
• Identify, nurture and manage client relationships as part of our management team
• Effectively manage client facing delivery teams
• Ensuring that risk management procedures and quality standards are observed throughout assignment delivery
• Fostering and developing strong networks (local, area, global) with key service line champions in the global firm

Skills and attributes for success:

• Client-oriented, professional services mindset
• Strong execution and delivery mindset
• Strong written and verbal communication skills
• Good attention to detail
• Ability to manage several projects simultaneously
• Ability to prioritise tasks and work well under pressure
• Availability to travel
• Exceptional interpersonal communication and leadership skills, with the ability to communicate and manage staff at all levels
• Confident to present on subject matter areas to an audience

To qualify for the role you must have:

• University graduate preferably with Information Systems background
• 10+ years of experience in IT, project management/service delivery, operational/IT risk management or consulting with at least 2 years at management level
• Experience working in an IT risk and control environment at Senior Manager level or equivalent

Ideally, you’ll also have:

• Financial services industry experience, i.e. retail banking, insurance, funds, capital markets, payment processors etc.
• Knowledge and experience of emerging technology, FinTech, Cloud services and Cybersecurity
• Knowledge of relevant regulation and guidelines impacting the financial services industry
• Knowledge of relevant frameworks and standards (e.g., COBIT, ITIL, ISO 27001x, SOC 1/2/3, NIST, COSO)
• ISACA qualifications
• Big 4 management experience and training

What we look for:

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Hybrid Working
• Pension/Discounted Health Insurance
• Web Doctor
• Purchase of Additional Annual Leave
• Free Gym Membership
• Travel Pass
• Maternity & Paternity Leave
• Bike to Work Scheme
• Referral Bonuses & Recognition Awards
• Tech MBA paid by EY

Career Progression:

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

Inclusion & Diversity:

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Available for Work Visa Sponsorship: No

Contract Type:Full-Time – Permanent

You will play a key role in driving growth by developing new and existing client relationships and delivering first-class customer experience on high-profile engagements.

Working across all industries, you’ll develop your career by communicating creative, strategic goals both internally and externally. As a senior manager, the opportunity to assess and improve our clients’ reporting policies and corporate governance processes will impact these ever-challenging areas during transformational and regulatory changes.

Your Key Responsibilities

• Leading diverse teams with varying skillsets, who use different Data and Analytics technologies.
• Adapting your leadership style to fit team, client, and cultural needs, they will look to you to anticipate and identify risks and escalate issues as appropriate.
• As an influential member of the team, you’ll create a positive learning culture and will coach and counsel junior members of the team sharing best practices, industry trends and technical knowledge to foster professional growth and development.
• Lead the design and implementation of data artefacts, including data modelling, data integration, data storage, and data governance based on industry best practices and client-specific requirements.
• Hands-on experience on data modelling techniques to create Enterprise Data Models
• Implementing data management concepts (Metadata Management, Data Quality, Data Testing)
• Collaborate with cross-functional teams, including data scientists, engineers, and business stakeholders, to translate business requirements into technical specifications and architectural designs.
• Conduct assessment of existing data architectures, identify areas of improvement, and recommend remediation plans to optimise data management process and systems.
• Develop data migration strategies and oversee the execution of data migration activities, ensuring data integrity and minimal disruption to client operations.
• Act as a trusted advisor to clients, offering expert insights and recommendations on data architecture, data governance, data quality and data security matters.
• Stay current with emerging technologies, trends, and industry standards in data architecture and management, and provide thought leadership to drive innovation and enhance our consulting offerings.

To qualify for the role, you must have

• Third level qualification in Computer Science, Mathematics, or a related discipline, or relevant experience related to the position.
• Minimum of 7 years of experience in data analysis and strategy, with a proven track record of creating impactful visual stories from complex datasets.
• At least 2 years of consulting experience providing strategic guidance and hands-on implementation while building trusted advisor relationships.
• Strong expertise in data modelling, database design, and SQL, with experience in multiple database platforms.
• Extensive knowledge of data integration techniques, ETL processes, and data warehouse design.
• Experience in designing and implementing data governance frameworks and practices.
• Strong analytical and problem-solving skills, with the ability to understand complex business requirements and design innovative data solutions.
• Excellent client-facing skills, with the ability to build rapport, communicate effectively, and manage relationships with clients at various levels of the organization.
• Strong leadership abilities, with the capacity to lead and mentor a team of consultants and drive successful project outcomes.

Ideally, you will also have

• The ability to demonstrate keeping pace with industry trends and apply best practices to data strategy and operations.
• Familiarity with a wide range of database technologies, both traditional and modern, including relational databases, NoSQL databases, and cloud-based data platforms.
• Professional certifications in NoSQL databases is a plus.

What we look for

We are looking for candidates who are:

• Innovative and agile , with a purpose-driven mindset.
• Inclusive and able to work effectively in diverse teams.
• Passionate about technology and eager to learn and grow.
• Client-focused , with a strong commitment to delivering exceptional service.

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around

• Opportunities to develop new skills and progress your career

• The freedom and flexibility to handle your role in a way that’s right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Pension
• Discounted Health Insurance
• Web Doctor - Free unlimited online GP consultations for you and your family
• The purchase of additional annual leave
• Hybrid working
• Free Gym Membership
• Travel Pass
• Maternity & Paternity leave
• Bike to work Scheme
• Recognition Awards
• Cash incentives for referrals
• Work Mobile
• TECH MBA paid by EY
• Wellness rooms Available in some offices

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.

• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.

• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.

• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

Inclusion & Diversity

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.