Service Consultant jobs in Germany

Key Responsibilities:

• Management and development of assigned accounts mainly through the B2B platform CLICK to achieve business objective & sales targets and improve customer experience with our brand.
• Preselect range and offer for assigned accounts based on seasonal focus products, technologies and concepts. Present and promote adidas products to potential and existing clients.
• Co-ordinate and arrange seasonal showroom days for defined accounts. Ensure digital content is created to provide virtual sell-in material to the accounts (e.g. product, category, highlight and technology presentations).
• Be part of negotiation and close to sales agreements to maximize revenue.
• Build and maintain strong, long-lasting customer relationships with adidas partners.
• Prepare monthly sales forecast (IBP) for respective accounts and B2B partners on category level.
• Closely monitor the order intake and orderbook development of the assigned accounts and ensure customers place orders according to our sales timelines. Provide regular sales reports and updates to management.
• Stay up to date with industry trends and competitor activities, conduct market research to spot trends and opportunities for growth.
• Identify and acquire new business opportunities within the B2B sector.
• Collaborate with cross-functional teams to ensure customer satisfaction and seamless order processing
• Secure handling of daily account requests via Click tool with Customer Service, Credit Management and others. Ensure customers are compliant to our e-com policy and following our terms and conditions.
• Communicate with customers through the CLICK platform by using the Salesforce Sales and service tools.
• Ensure customer segmentation and master data is up-to and work closely with Finance on risk management, annual review and cleanup of account database.
• As a Key user for Digital Wholesale solutions perform user acceptance test for new features on Digital Wholesale solutions and ensure end-to-end process testing (incl. SAP AFS with Customer Service and local IT support).

KPIs:

• Net Sales Sales & Sales Deduction target achievement
• Account portfolio development
• DSO targets

Key Relationships:

• Retail partners
• Zone East Digital Wholesale Solutions
• Zones East WHS teams
• Zones East Sales Development
• GTM Teams
• Account Operations
• FP&A, Credit Management

Knowledge, Skills, and Abilities:

• Strong communication skills: written, verbal and presentation
• Ability to build strong relationships, both internal and external
• High customer focus, ability to sell and negotiate
• Advancedskills in: Microsoft office, Newsletter/activation tools, Salesforce, PowerBi
• Affinity to digital tools and e-processes
• Good organisational and analytical skills
• Commercially driven
• Fluent in written and spoken in English. Skills in other languages are an added plus

Requisite Education and Experience / Minimum Qualifications:

• Successfully completed professional training in a commercial or service orientated industry
• 2 - 3 years within a commercially driven organization, preferably with sales, customer service or marketingexperience withinadidas or comparable.
• Cross-functional experience ideally with Customer Service/ Operations/ IT/ Sales/ Finance
• Previous industry experience including sporting goods, fashion, FMCG would be a plus
• Experience in Digital Marketing, e-Commerce, B2B und B2C.

Ihr Aufgabenbereich:

Responsibilities – How can you make a lasting impact in a rapidly changing world?
• Client and Colleague Communication: Serve as the main point of contact, liaising with international clients and colleagues on European VAT and compliance matters.
• VAT Compliance Oversight: Monitor, review, and approve indirect tax data, reports, and returns, ensuring accuracy and adherence to regulations.
• Process Improvement: Identify opportunities to enhance VAT compliance processes and keep up with legislative and business changes affecting systems.
• Team Leadership: Supervise, coach, and support junior team members, both onshore and offshore.
• Collaboration and Development: Work closely with VAT controllers and senior managers, and engage in training to support personal and professional growth.

Where do you start if you want to change the world?
• A Bachelor and/or Masters degree in economics, tax law, accounting or equivalent – a specialism or supplementary degree in taxation is a plus.

• Minimum 3 years of relevant professional experience in EMEIA VAT compliance, either in industry or with other service providers.

• Basic understanding of other compliance activities such as statutory accounting and corporate tax compliance.

• Working knowledge of Dutch in addition to a strong working knowledge of English
• Basic understanding of IT-systems and VAT/GST reporting solutions as well as the changing legislative landscape and the impact on VAT compliance.
• Proactive and motivated, capable of independently tackling challenges and managing projects while also excelling in team environments.
• Strong problem-solving skills paired with effective written and verbal communication abilities.
• Organized and adaptable, with a desire to learn, develop, and fluency in both English and Dutch.

• Vitality: the choice is yours. An online session with an external vitality coach, practical tips on topics such as nutrition, energy, sleep, and mindset and/or a voucher card to rent a padel court.
• Flexible working: you decide where and when you work in consultation with your team. At home, at the office, at the client or from another European country (up to 20 working days per year).
• Home office arrangement: to optimally set up your home office, EY has the following resources available for you: office chair, sit/stand desk, external monitor, desk lamp, (Bluetooth) headset and a large external keyboard.
• Laptop and smartphone: you are entitled to a laptop and smartphone with a business subscription. *Smartphone not applicable to (thesis) interns.
• Salary: in addition to your fixed salary, depending on EY's financial performance, you may be eligible for a bonus. You are also entitled to an expense allowance (depending on the function) and an internet allowance of €40 net per month.
• Time off: you are entitled to 29 vacation days per year when full-time employed.
• Sabbatical: the option to take unpaid leave after consultation.
• Birth leave: EY will pay 100% of the birth leave, in case of an additional birth leave EY will pay 70% of the salary.
• Training and education: EY believes it's important for everyone to always have the opportunity to further develop yourself. We therefore offer you the opportunity to take part in various soft & hard skills training, external courses and/or sign up for an additional education. For example, obtaining an MBA to broaden your skills in Leadership, Business and Tech.
• Mobility: Contribute directly to our ambition to reduce EY's carbon footprint to zero by 2025. With the new scheme you choose the most diverse sustainable options via the EY My Daily Travel app or online environment. Think of the use of lease bicycles, electric shared scooters, electric shared cars, flexible lease cars and various subscriptions for public transport. You can also view your CO2 footprint via the app.
• Bicycle arrangement: finance the purchase cost of your new bicycle from your gross monthly salary (purchase cost amount divided over 12 months) or from your non-statutory holiday entitlement.
• Pension scheme: you will build up a pension capital directly after your start at EY. Each month the available premium amount is transferred for you in an investment account at our pension provider. You will also have the option to build up additional pension capital on a voluntary basis.

For more information about our employment terms, visit our page .

Due to laws and regulations, and because EY (and in some cases its clients) has high demands on the reliability and integrity of its employees, every new employee will be screened. Depending on your rank the pre employment screening could contain the following: Certificate of Conduct (in Dutch: VOG) or - if requesting a Dutch VOG is not possible - Criminal Background Check of the country you are currently living or have lived during the last five years, integrity questionnaire, verification of ID, diploma’s and/or work experience and consultation of the Dutch insolvency registry.

We serve our clients to build a better working world, helping them to create long-term value for people and society and build trust in the capital markets.

EY advises clients to understand, architect, select and implement bleeding-edge solutions required to efficiently run their businesses, with a focus on Digital and Cloud. These service areas span E-commerce, Solution Architecture, Mobile Applications, Digital Platform Architecture, Digital Technology Strategy, and Digital IT Operations.

Your key responsibilities:

The goal is to support our clients to transform their business through technology. As a Product Manager you will work with multi-discipline feature teams including user experience experts, architects, engineers and others to define and roll out products and services for large global organizations as well as for EY. You will take a customer centric and data-driven approach to product development. You will advocate for the user throughout the product development lifecycle. You can break down and simplify complex processes and touchpoints to deliver exceptional experiences. You are a strategic thinker, can prioritize and define product roadmaps, manage a product backlog, make quick decisions and coordinate the team to release quality products within planned timelines. You understand modern platform structures, cloud architectures, digital platforms and enablers, and data strategy considerations. In addition, you will support practice building activities such as team mentorship and proposal deck development.

Skills and attributes for success

• Manage service delivery, identifying future sales opportunities, and supporting practice development activities.
• Deliver quality client services by monitoring progress and demonstrate in-depth technical capabilities and professional knowledge.
• Maintain long-term client relationships and networks and cultivate business development opportunities.
• Effectively work with client engagement teams with diverse skills and backgrounds fostering an innovative and inclusive work environment.
• Demonstrate understanding of current technology environment and industry trends and provide recommendations for engagement and client service issues.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, Information Systems Management or a related field and 6 years of progressive, post-baccalaureate work experience.
• Facilitate discussions with technical, design and business subject-matter resources to document requirements, establish a vision, and articulate alternatives for future state solutions across various domains and channels.
• Has set product vision, defined, and managed product roadmaps, prioritized and managed the backlog and has led product launches.
• Can participate in and drive ideation sessions, standups, sprints and scrums.
• Has a specific domain knowledge and understands the dynamics impacting their product such as market trends, technology and regulatory rules.
• Experience with successfully managing projects with defined deliverables and budgets. Experience must include budgeting and managing the schedule; client relationship management; communicating strategically around key issues; conflict resolution and consensus building.
• Must have a thorough understanding of complex information systems and technology organizations and to be able to work effectively between the application, data infrastructure, operations and security architectural spaces
• Proven delivery skills including the ability to scope/size a project; staff a team with the appropriate skill set; provide subject matter direction and guidance to a team; manage communications with the project sponsors and manage the delivery of an engagement workstream.
• Requires domestic and regional travel up to 50% to serve client needs.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, on your way
• Transformative leadership: We’ll give you the insights, coaching, and confidence to be the leader the world needs
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

Welcome to the dynamic world of Assurance at EY where you’re not just embarking on a career, but you will cultivate your expertise to shape tomorrow. At Assurance, we’re all about inspiring confidence. We deliver audits that meet evolving needs and provide valuable insights and transparency through leading global platforms and technologies. When it comes to accounting and financial reporting challenges, we assist organizations to innovate and streamline for effective solutions.

Within Assurance you will immerse yourself in an exciting spectrum of clients and renowned brands, granting you unvaluable exposure to international business landscapes. We’ve harnessed cutting edge data analysis tools that streamline your daily tasks. Join us in building a better working world.

Financial accounting and reporting excellence (Financial accounting excellence, Accounting compliance services (gaap conversion)).
Improve your accounting through IT and process (Consolidation and reporting, Advanced processes and data analytics).
Meet regulatory, governance and financing related needs (Corporate treasury, Corporate governance and regulation, Transaction accounting).

Your key responsibilities:

Given our focus on client centricity and clear ambition to act as a one-stop-shop for our clients (with respect to implementation of tools), we are looking for someone who can perform the following tasks:

• Advise our clients on diverse matters such as the delivery of implementation projects, investigation and resolution of technical accounting issues including IFRS, Belgian GAAP…
• Work in close cooperation with our clients' financial reporting teams to help them deliver financial information and improve reporting processes
• Improve the closing process of our clients – accelerate the process (for production of both statutory and reporting/consolidation information)
• Improve Internal controls related to the production of financial information
• Review, improve or implement cost accounting structure of our clients, design and implement reporting and dashboards (cockpit approach)
• Conduct analyses on accounting policies, prepare financial statements to support due diligence teams, IPO or financing requirements
  

To qualify for the role you must have

• obtained a master degree in economics or equally by experience;
• a pragmatic, creative and solution minded behavior;
• a logical mindset and analytical capacity;
• the ability to perform effective research and convey complex topics in a clear, comprehensible manner to a broad audience;
• an assertive and proactive approach to the delivery/implementation of projects;
• experience as an user with tools such as SAP, HFM, Qlick View, Spotfire… is a plus
  

Ideally, you are also open to:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you.

What we look for

• You are an ambitious and hands-on person, who wants to gain experience in this domain by running projects at clients;
• You are combining client centricity with a result oriented and qualitive approach;
• You are a team player, but can also work independently;
• You fluently speak English and French/Dutch;
  

A career with EY is not comparable with any other; with us, your competencies and your areas of interest will determine your future, so we offer you:

• A career path within a global leading consulting and audit firm, which will allow you to work with prominent national and global institutions
• A dynamic working environment with room for personal development and a position with a high degree of autonomy and responsibility
• Challenging project journeys within a wide range of service offerings
• An environment that continuously stimulates personal development by tailor-made trainings.
• A clear career path and the opportunity to become part of a dynamic and growing team
• A competitive remuneration package including extended fringe benefits.
  

Manager, Sourcing & Supply Chain, People Consulting, Belfast or Derry/Londonderry

Your key responsibilities

• Assist in the implementation of the MLS sourcing strategy across a portfolio of suppliers.

• Support the establishment and management of strategic partnerships with key suppliers to drive value creation.

• Help introduce and integrate AI and automation into sourcing workflows to enhance efficiency and decision-making.

• Mentor and guide junior team members in sourcing and supplier management practices.

• Serve as a point of contact for clients, ensuring supplier delivery aligns with contractual and service expectations.

• Utilise internal systems, such as ServiceNow, to optimise data and supplier performance reporting.

• Collaborate with risk, legal, and commercial teams to support supplier contracts and risk management efforts.

• Identify opportunities for cost-saving initiatives within the supply chain.

• Assist in sourcing solutions for new client opportunities and bids.

• Overseeing and managing strategic and critical supplier relationships to drive high performance and develop mutually beneficial goals.

Skills and attributes for success

• Experience in strategic sourcing and supplier management within a complex and regulated environment.

• Strong commercial acumen and negotiation skills.

• Ability to manage supplier and client relationships effectively.

• Understanding of operational and third-party risk frameworks.

• Familiarity with emerging technologies, including AI, in procurement and supply chain contexts.

• Team leadership and coaching abilities.

• Experience with digital platforms (e.g. ServiceNow, Coupa, SAP Ariba) is desirable.

• Ability to thrive in a fast-paced, matrixed consulting or services environment.

To qualify for the role;

• Degree-qualified or equivalent experience.

• MCIPS certification is desirable but not essential.

• Project or programme management qualifications (e.g., PRINCE2) are a bonus.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

Apply now

Please note;

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Key Responsibilities:

• Design and implement data architecture solutions using Snowflake and/or Microsoft Fabric.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Develop and maintain data models, data flow diagrams, and other architectural documentation.
• Ensure data integrity, security, and compliance with industry standards and regulations.
• Optimize data storage and retrieval processes for performance and cost efficiency.
• Monitor and troubleshoot data architecture issues, providing timely resolutions.
• Stay updated with the latest trends and technologies in data architecture and cloud computing.
• Mentor and guide junior team members in best practices for data architecture and management.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.
• Proven experience as a Data Architect or similar role, with a strong portfolio of successful projects.
• Extensive experience with Snowflake and/or Microsoft Fabric, including data modeling, ETL processes, and data warehousing.
• Proficiency in SQL and experience with data integration tools.
• Strong understanding of data governance, data quality, and data security principles.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.

Preferred Skills:

• Experience with other cloud platforms (e.g., AWS, Azure, Google Cloud).
• Familiarity with big data technologies (e.g., Hadoop, Spark).
• Knowledge of machine learning and data analytics concepts.

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Company description

All in to shape the future with confidence.