Client Success Manager jobs in Germany

In this role, you will:

• Drive the operational launch and execution of new strategic initiatives in the Collectibles space, ensuring seamless coordination across product, operations, and marketing teams.

• Accelerate adoption and performance of innovative programs, identifying opportunities to improve efficiency, scalability, and impact.

• Partner with senior leaders to prepare strategy updates, business cases, and stakeholder communications, driving alignment across the organization.

• Contribute to future growth projects, from pilot design through to rollout, building repeatable frameworks that deliver long-term business results.

• Leverage analytics and market insights to guide decision-making, track performance, and measure impact.

We are looking for someone who:

• Has 4+ years of experience in top-tier management consulting or in e-commerce with a strong focus on strategy and cross-functional program leadership.

• Thrives in a fast-paced, strongly growing environment, with the ability to translate strategy into execution.

• Demonstrates strong project management skills, balancing multiple initiatives and stakeholder groups effectively.

• Possesses excellent communication skills, creating impactful narratives for both executive and cross-functional audiences.

• Brings a structured, problem-solving mindset with a bias for action and tangible results.

• Is fluent in English (German a strong plus).

As an Applied Research Manager, you lead scientists and engineers, guiding major projects. This role is a unique blend of technical leadership and people management, perfect for a seasoned researcher who excels at both.

• Manage a group of researchers and technologists, aligning the team's work with product initiatives and encouraging the professional development of your team members.

• Take on vague and ambitious business problems, translating them into principled, solvable research plans and driving them from idea to production.

• Serve as the technical project lead for critical initiatives, collaborating with product managers and engineers to build robust data pipelines and scalable algorithmic systems.

• Mentor junior researchers and engineers, setting the bar for technical excellence and helping to establish and improve scientific processes across the organization.

• Act as a key technical voice in discussions across teams, influencing technical direction and contributing to the broader org and company strategy.

• An experienced and strong practitioner of machine learning with deep industrial experience in one or more of the following: classification, regression, recommendation systems, ranking systems, online advertising, or fraud detection.

• Proven track record to lead complex projects, reduce ambiguity, and make critical technical decisions that balance short-term needs and long-term vision.

• Experience designing and operating big data processing pipelines using technologies like Hadoop, Spark, Hive, or SQL.

• Strong programming skills and experience building large-scale backend systems using languages such as Python, R, Java, Scala, or C++.

• Excellent communication, collaboration, and mentoring skills, with a track record of influencing others and driving consensus.

• PhD in Computer Science, Statistics, or a related field with 4-8 years of industry experience, OR a Master's degree with 8-11 years of industry experience.

• A history of publishing in top-tier academic conferences is a strong plus.

• Lead and develop a team of skilled iOS and Android engineers, fostering technical excellence, innovation, and growth.

• Set and drive technical direction across both platforms, ensuring scalable, high-performance, and maintainable architecture.

• Stay hands-on in iOS development — contributing to design reviews, architecture discussions, and implementation when needed.

• Partner cross-functionally with product, design, and backend teams to deliver intuitive, end-to-end shipping experiences.

• Champion engineering best practices, including use of AI-assisted development tools, automated testing, and modern CI/CD workflows.

• Balance short-term delivery needs with long-term architectural health to ensure sustainable product growth.

• Cultivate a culture of collaboration, curiosity, and continuous improvement within the engineering team.

• 10+ years of professional software development experience, with at least 7 years focused on native mobile (iOS and Android).

• Strong hands-on expertise in iOS (Swift, UIKit, SwiftUI, Combine) and a solid grasp of Android (Kotlin, Jetpack, Compose).

• 2+ years of experience leading or managing mobile engineering teams.

• Proven record of delivering impactful, large-scale consumer mobile products.

• Deep knowledge of mobile architecture patterns (MVC, MVVM, MVI, VIPER, etc.).

• Excellent communication and collaboration skills across diverse teams and stakeholders.

• A passion for user experience, developer productivity, and building high-quality products.

• Experience in e-commerce or logistics is a plus.

Key Responsibilities

• Provide governance and guidance for construction-related and facility projects across all German sites, ensuring compliance with global standards, consistent planning, and reporting. Act as a strategic advisor rather than direct project execution.
• Monitor Integrated FM rollout, KPI tracking, capital project tracking and forecasting, and overall project governance. Support project excellence and reporting for the entire European region over time.
• Develop and oversee operating and capital budgets, track expenses, and ensure cost optimization. Prepare investment forecasts and support long-term financial planning for facility projects. Analyze financial data to identify trends, variances, and improvement opportunities.
• Establish and maintain standardized tools, templates, and processes across all sites to enable scalable operations and alignment with global standards.
• Build and lead a PMO team for Northern Europe to drive project excellence and overall management.
• Provide clear and frequent project and financial updates to internal stakeholders on scope, schedule, budget, and risks using professional presentations and reports.
• Collaborate with cross-functional teams (Finance, Procurement, IFM providers, and site leadership) to ensure alignment on project goals, budgets, and standards.

To succeed in this role requires:

• Ability to oversee complex, multi-site projects and influence stakeholders across regions.
• Strong organizational and interpersonal skills, including the ability to coordinate with multiple groups and teams.
  Excellent analytical and numerical skills; ability to interpret and present financial data.
• Advanced proficiency in MS Office , especially PowerPoint and Excel , for reporting and executive presentations.
  Ability to partner effectively within a matrix organization and with demanding technical business leaders.
• Excellent communication skills for reporting and stakeholder engagement.
  Leadership capability to act as a player-coach, doing work while building future PMO capability.
• Flexibility to travel up to 25% and manage projects primarily based in Heimstetten.

The ideal candidate will have the following:

• Master’s degree in Business Administration (BWL), Finance, Engineering, Architecture, or related fields.
• 5+ years in project management, facilities management, or construction oversight in a technically complex industry.
• Proven experience in multi-project oversight and governance.
• Strong background in financial analysis, budgeting, and investment forecasting.
• Familiarity with CMMS/IWMS systems (e.g., Maximo, TRIRIGA), SAP, and project reporting tools is a plus.
• Expertise in project governance, KPI tracking, and financial forecasting.
• Strong analytical and problem-solving skills with a high affinity for numbers.
• Advanced MS Office skills (PowerPoint, Excel) for executive-level reporting and presentations.
• Ability to develop and implement standardized processes and best practices.
• Experience in leading cross-functional teams and managing external service providers.
• Knowledge of local building, fire, and environmental codes.
• Experience in international or multi-site project environments.
• Capability to build and lead a PMO team for regional project excellence.

As a Paid Social Media Manager , you’ll bring eBay’s brand to life across social platforms through meaningful, data-driven campaigns that connect with diverse audiences and deliver measurable results.

• Develop and execute inclusive and effective paid social strategies that support marketing and business goals across the full customer journey—from awareness to conversion.

• Plan, launch, and manage social campaigns across multiple platforms, ensuring efficient budget use and alignment with key performance goals.

• Analyze and optimize campaign performance, turning insights into action to continuously improve results and scale impact.

• Collaborate closely with cross-functional teams, media planners, brand partners, and agencies to ensure alignment, transparency, and smooth execution.

• Test and learn: run A/B and multivariate tests to identify what resonates most—across creative, audiences, and bidding strategies—and apply those findings in future campaigns.

• Champion innovation:

• 4+ years of experience in paid digital media, including at least 3 years focused on paid social (e.g., Meta, TikTok, Pinterest, Snapchat, Reddit).

• A strong grasp of social advertising, platform capabilities, audience insights, and evolving industry trends.

• Validated experience running and optimizing campaigns with a data-informed, test-and-learn approach.

• Excellent collaboration skills—comfortable working in a cross-functional, multicultural environment with diverse partners.

• Analytical approach and attention to detail, with the ability to translate data into clear, actionable recommendations.

• Strong communicator and relationship builder, able to influence and align across teams with empathy and clarity.

• Bachelor’s degree or equivalent practical experience.

The Impact You’ll Make in this Role

As a Vertical Portfolio Marketer (m/f/*), you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Lead new technology identification, organizational learning, and market/competitive insights through Trend Analysis, Secondary Research, and Customer engagement

• Lead Marketing Planning for Automotive BIW/Chassis and Propulsion/Emissions segments and partner with TEBG Platforms, Global Commercial Marketing, and TEBG Marketing Center for execution and measuring impact

• Partner with Vertical ADE and Platform Portfolio and R&D teams to progress technology hopper ideas to Build Business Case with focus on BIW/Chassis Structural Adhesives

• Develop Lead Generation priorities and content for BIW/Chassis and Propulsion/Emissions and execute campaign programs

• Partner with Platform Portfolio and Marketing Center to execute NPI commercial launch plans

• Consults with Account Based Marketers, Marquee and Key Account leaders, Vertical and Platform R&D for customer workshop design and execution

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher

• Fundamental experience in New Product Commercialization, Marketing, Strategy, Sales and/or technical roles in a private, public, government or military environment

Additional qualifications that could help you succeed even further in this role include:

• Master's degree in Business or Technical discipline

• Experience in solving complex customer design challenges in a technical, sales, or marketing role in the Automotive market environment

• Prior experience in sales, business leadership, or technical role in the Automotive market

• Experience successfully commercializing new product platforms in the Automotive market

• Business leadership, technical, or sales experience with Structural Adhesives products

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.