Network Support Engineer jobs in Canada
Boston Scientific Senior R&D Test Engineer / ingénieur principal en essais Canada, Quebec, Montreal
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Opis stanowiska:
Poszukujemy Stażysty ds. Wsparcia Administracyjnego, który dołączy do naszych zespołów Payroll oraz Global Business Services (GBS), wspierając działania w krajach regionu EMEA. To idealna rola dla osoby, która lubi pracować z danymi, systemami i różnymi działami, zapewniając płynność procesów biznesowych. Będziesz zajmować się koordynacją informacji, dbaniem o spójność danych oraz wspieraniem narzędzi cyfrowych usprawniających pracę organizacji.
Twoje obowiązki:
· Wsparcie działań GBS i Payroll w zadaniach administracyjnych w regionie EMEA.
· Utrzymywanie i aktualizacja treści wewnętrznych (np. FAQ) na portalu firmowym.
· Przygotowywanie i dostarczanie raportów zespołom wewnętrznym i interesariuszom.
· Organizowanie i uzgadnianie danych na potrzeby raportowania i operacji.
· Weryfikacja i kontrola danych pracowników w systemach.
· Wsparcie testów i dokumentacji w ramach inicjatyw automatyzacji procesów.
Szukamy osoby, która:
· Jest w trakcie studiów licencjackich lub ukończyła kierunek administracja, języki lub pokrewne.
· Biegle posługuje się językiem angielskim i niemieckim (min. B2+). Znajomość innych języków będzie atutem.
· Posiada silne umiejętności organizacyjne i administracyjne.
· Dobrze zna pakiet Microsoft Office i szybko uczy się nowych systemów.
· Jest skrupulatna, analityczna i potrafi rozwiązywać problemy.
· Potrafi pracować samodzielnie oraz w zróżnicowanym, międzynarodowym środowisku.
· Dobrze zarządza czasem i priorytetami.
Oferujemy:
· Umowę stażową do 12 miesięcy, elastyczne godziny (30–40 godz./tyg.).
· Model hybrydowy (3 dni w biurze).
· Międzynarodowe środowisko pracy i wspierających współpracowników.
· Możliwość rozwoju umiejętności administracyjnych i koordynacyjnych w globalnej organizacji.
· Nowoczesne biuro w centrum Warszawy.
Lokalizacja: Warszawa (Hybrydowo)
Start: Grudzień/Styczeń 2025
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MongoDB Senior Software Engineer Search Systems Canada, Ontario, Toronto
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- 5+ years of hands-on experience designing, building, testing, and maintaining industrial-strength backend software in a complex codebase
- Proficient in modern programming languages and techniques
- Experienced in developing distributed systems, cloud services, and SaaS products
- Excellent verbal and written technical communication skills; enthusiasm for collaborating closely with colleagues and mentoring other engineers
- A growth mindset and the desire to learn quickly through taking on challenges, reflecting on outcomes, and incorporating feedback
- A strong sense of ownership over their work, from initial design all the way through maintaining code in production
- Build and design our integrated search platform, written in Java
- Work with a collaborative team that prioritizes sound technical decision-making and building systems that our customers love and that we are proud of as engineers
- Lead projects and own subsystems
- Help determine the team’s roadmap and the architecture of our system
- In 3 months you’ll have contributed to the development of an existing project and completed several improvements or bug fixes
- In 6 months you’ll be reviewing code and project designs, and be an active participant in team meetings
- In 12 months you’ll have a thorough understanding of the systems the team owns and have led a project. You’ll have had a positive impact on our code, product, and team processes
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Forter Senior Manager Customer Support Canada, Ontario, Toronto
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About the role:
We are seeking an experienced and strategicto lead and scale our North American technical support organization. This is a critical role that requires a blend of people management, operational excellence, and forward-thinking program management.
What you’ll be doing:
- Lead and develop: Provide leadership and mentorship to both the local and international teams, fostering a culture of ownership, continuous learning, and professional growth.
- Contribute to strategy: Partner with senior leadership to define and execute the regional support strategy, ensuring alignment with global initiatives and business objectives.
- Drive innovation: Lead the planning and execution of strategic programs, including the evaluation, selection, and implementation of AI and machine learning solutions to enhance support efficiency and customer self-service capabilities.
- Ensure operational excellence: Oversee all technical support operations for the North American market while also partnering with APAC and EMEA leadership for a global experience, ensuring the team consistently meets and exceeds key performance indicators (KPIs) and service level agreements (SLAs).
- Collaborate cross-functionally: Act as a key liaison and advocate for the customer with internal stakeholders, including executive leadership, Product, Engineering, and Sales, to influence product roadmaps and drive resolution for complex issues.
- Uplevel processes: Continuously review, optimize, and standardize support processes, procedures, and documentation to improve scalability, efficiency, and the overall customer experience.
- Serve as a leader:Handle high-profile escalations and act as a senior point of contact for strategic accounts, ensuring swift and effective resolution.
What you’ll need:
- 6+ years of experience in a technical support or customer service leadership role, with experience managing a technical support team.
- Program management expertise: Proven track record in program or project management, specifically with experience leading the implementation of new technologies such as AI, automation, or ticketing system migrations.
- Strategic mindset: Deep familiarity with CRM systems (e.g., JSM, Atlassian, Salesforce) and a strong understanding of how to leverage technology to scale support operations effectively, both regionally and internationally.
- Strong communication: Exceptional communication, presentation, and negotiation skills with the ability to build trust and influence senior-level stakeholders and executives.
- Proven business acumen: An understanding of how support operations impact revenue, retention, and customer lifetime value.
- Leadership: Demonstrated ability to lead, motivate, and manage a diverse and high-performing team in a fast-paced environment.
- Problem-solving: Excellent analytical and problem-solving skills with the ability to make sound decisions under pressure.
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023, )
- Fortune’s Best Workplaces in NYC (2022, 2023 and )
- Forbes Cloud 100 (2021, 2022, 2023,2024 and )
- #3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
- Anti-Fraud Solution of the Year at the Payments Awards ( )
- SAP Pinnacle Awards “New Partner Application Award” (2023)
- Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
Benefits:
- Competitive salary
- Restricted Stock Units (RSUs)
- Matching Retirement Plan
- Comprehensive and generous health insurance, including vision and dental coverage
- Generous PTO policy
- Half day Fridays
Salary Range:+ bonus + equity + benefits
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MongoDB Senior Software Engineer Developer Productivity Canada, Ontario, Toronto
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This role can be based out of our Toronto office or remotely in the Ontario region.
Our ideal candidate will have- 5+ years hands-on experience with Python (or related language) programming experience in industry
- Experience in developer productivity or related infrastructural-focused role
- Strong experience and knowledge of testing techniques focused on distributed systems
- A demonstrated expertise of solid UX-focused design of CLIs for scalability and maintainability
- A track record for mentoring team members
- A proven ability to set and execute the vision for projects that have hit scaling limits
- An appetite for continuous learning and improvement
- A deep empathy and eagerness to understand and solve customer problems
- A proven track record of ownership and drive from idea generation through idea execution
- Experience working with remote teams
- Software ecosystems that contain and routinely run a large number of tests, from unit-level through end-to-end
- Database (or other large system) integration testing frameworks
- Test fuzzing
- TLA+ and its applications
- C++, Java, and/or Go
- Sanitizers and other static analysis tooling
- Kubernetes testing
- Software Architecture and Design Principles
- Take ownership of large areas of testing infrastructure
- Design and develop critical features to evolve our test frameworks and tools
- Produce and execute on strategies that reduce technical debt through iterative and strategic quality of life improvements
- Meaningfully contribute to cohesive strategies to enable the development organization to build with confidence using the right tool for the job
- Mentor and grow other developers
- Show deep empathy towards other developers to understand their pain points and provide impactful solutions
- Onboard quickly and successfully into unfamiliar tools and systems
- Collaborate productively with colleagues at all stages of project lifecycle (ideation, requirements gathering, design, execution, and delivery)
- Within 1 month, you will have completed several small engineering tasks. You will also have a very high-level understanding of the developer experience for the Server and Cloud teams at MongoDB
- Within 3 months, you will have core contributions to at least one feature. You will have a good understanding of the team's mission and goals
- In 6 months you will be proposing improvements for developer experience. You will be taking responsibility for upcoming projects
- In 12 months, you will be mentoring other developers. You will be designing and leading projects
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MongoDB Senior Java Software Engineer Client Libraries Canada, Ontario, Toronto
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- Have 4+ years of experience writing high-quality software
- Have experience implementing libraries or applications in Java, or other languages that run on the JVM
- Are fascinated by, and have experience working with concurrency, parallelism and distributed systems
- Want to participate in open-source software development and communities
- Communicate well, internally and externally, both in writing and face-to-face
- Advocate for testing and modern development best practices
- Can make pragmatic design tradeoffs while balancing features, maintainability, and delivery time
- Elevate the skills and expertise of those around you
- Are excited by our
- , , , , , and other JVM-based projects
- Integrations with other open-source software, such as and AI tools
- Testing, delivering and supporting the above across multiple operating systems, JDKs, and MongoDB releases
- Working with our Product, Server, Cloud, and other driver teams on designs and specifications for new customer-facing MongoDB features
- Investigating bugs and support requests from commercial and open-source customers for the libraries and tools our team maintains
- Seeking out speaking or writing opportunities to engage with our developer community
- Mentoring junior engineers in both technical and non-technical professional skills
- Within three months, you will contribute effectively day-to-day, fix bugs, implement planned features, and thoroughly review your colleagues’ pull requests
- Within six months, you will confidently lead projects, provide mentorship and technical guidance to colleagues, and contribute to process improvements
- Within a year, you will demonstrate strong technical ownership, influence team and product growth through effective communication and collaboration, and contribute to high-impact product enhancements
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Johnson Electric Product Development Engineer/Specialist Canada, Ontario, Stratford
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As our nextProduct Development Engineer / Specialist,you'll beresponsible to support and lead the development and manufacturing implementation of new Powder Metal components and products.
Why You’ll Love Working Here:
Inclusive Workplace : An inclusive and diverse workplace where all employees are valued and respected.
Technological Leadership: Be part of a company that is a leader in its field, driving technological advancements.
Work-Life Balance: Flexible working hours and policies that support a healthy work-life balance.
Recognition Programs: Programs that recognize and reward employee achievements and contributions.
Community Engagement: Opportunities to participate in community service and corporate social responsibility initiatives.
What You’ll Be Doing:
Participate and contribute in product and process Feasibility Reviews
Acquire and analyze process and product data; make recommendations based on the analysis of these results
Create and implement new procedures through verbal and written instruction to Production Staff
Participate in the design and implementation of preventative and corrective actions
Guide other team members as appropriate and required
Develop and update Advanced Product Quality Planning documentation such as Process Flow Diagrams, Process Failure Modes and Effects Analysis, Process Control Plans, Process Sheet documents and others when required.
Verify the accuracy and approve product documents as required
Work with Production and Quality to aid in the troubleshooting of production parts and processes; providing support where needed
Work on multiple product lines where opportunities exist
All other duties as assigned
What We’re Looking For:
Technician or Technologist in a Metallurgical, Materials or Mechanical discipline
C.E.T. designation eligibility considered an asset
Must be an individual with a practical hands-on approach and strong organizational skills
Demonstrated experience working in a fast-paced manufacturing environment such as Automotive
Demonstrated experience in establishing and working with timelines to achieve objectives
Strong Computer Literacy. Good knowledge of MS Excel and similar Microsoft products
Working knowledge in the use of AutoCad
Working knowledge of basic statistical methods for data analysis and comparisons
Basic ability to read technical drawings
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Boston Scientific R&D Test Engineer II / Ingénieur d'essai Canada, Quebec, Montreal
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About the role
As an R&D Test Engineer II, you will play a crucial role in ensuring the quality and reliability of our medical device products. You’ll collaborate with cross-functional teams to design, develop, and execute comprehensive test plans, ensuring compliance with industry standards and regulations. Your work will directly impact patient safety and contribute to life-changing solutions.
Your responsibilities will include:
- Analyze system requirements to design and develop test plans and protocols to ensure designs meet requirements.
- Applies technical knowledge to innovate, design, and develop processes, procedures, fixturing and/or automation.
- Perform engineering, functional and performance testing of electrical/electro-mechanical components, subsystems, and complete systems.
- Monitor and analyze test results, generate detailed reports, and provide recommendations for improvement.
- Provides Design for Manufacturability (DFM) and Design for Test (DFT) input to the engineering print package.
- Work with a cross-functional team.
- When required, provides work direction to technicians and may train test personnel when required as part of a validation.
- Work independently to plan and schedule own activities necessary to meet timelines and communicate in a timely manner.
- Other duties as required.
Required qualifications:
- Bachelor’s degree in electrical engineering (or related field).
- 3+ years of relevant experience relating to test systems development.
- Understands engineering and problem-solving principles, concepts, tools, and techniques, as well as fundamentals of change management and test validation.
- Develops creative solutions and collaboratively draws ideas from cross functional teams. Advocates for his or her ideas with passion while listening to and considering the ideas of the team.
- Takes initiative to identify improvement opportunities, prioritize them, communicate them to the appropriate levels and sees them through to completion.
- Is resilient in the face of setbacks. Plans appropriately for risks and responds positively to unforeseen problems.
- Excellent organizational, communication and collaboration skills.
- Strong documentation skills.
Preferred Qualifications:
- Medical device industry background preferred
- Equipment and fixture design, along with test systems development experience
- Process Development; equipment validations and process characterization experience
- Ability to translate theoretical and abstract ideas into meaningful innovation
- LabVIEW and/or C/C++ programming experience
- Experience with SolidWorks
- Data driven individual; statistical analysis experience
- Design experience; new product development
- Experience with automation and programmable logic controllers
Vos responsabilités comprendront :
- Analyser les exigences du système pour concevoir et développer des plans et protocoles d’essais afin de garantir que les conceptions répondent aux exigences.
- Appliquer vos connaissances techniques pour innover, concevoir et développer des procédés, des procédures, des dispositifs de fixation et/ou des automatisations.
- Effectuer des essais d’ingénierie, fonctionnels et de performance sur des composants électriques/électromécaniques, des sous-systèmes et des systèmes complets.
- Surveiller et analyser les résultats des essais, rédiger des rapports détaillés et formuler des recommandations d’amélioration.
- Fournir des commentaires sur la conception pour la fabricabilité (DFM) et la conception pour les essais (DFT) dans le cadre du dossier d’ingénierie.
- Travailler avec une équipe multidisciplinaire.
- Au besoin, diriger le travail des techniciens et former le personnel d’essais dans le cadre d’une validation.
- Travailler de façon autonome pour planifier et organiser vos activités afin de respecter les échéanciers et communiquer en temps opportun.
- Effectuer toute autre tâche requise.
Qualifications requises :
- Baccalauréat en génie électrique (ou domaine connexe).
- 3 ans ou plus d’expérience pertinente en développement de systèmes d’essais.
- Compréhension des principes, concepts, outils et techniques d’ingénierie et de résolution de problèmes, ainsi que des notions fondamentales de gestion du changement et de validation des essais.
- Capacité à développer des solutions créatives et à collaborer en tirant parti des idées des équipes multidisciplinaires. Défend ses idées avec passion tout en écoutant et en considérant celles des autres.
- Initiative pour identifier les opportunités d’amélioration, les prioriser, les communiquer aux niveaux appropriés et les mener à terme.
- Résilience face aux obstacles. Planifie adéquatement les risques et réagit positivement aux imprévus.
- Excellentes compétences organisationnelles, en communication et en collaboration.
- Solides compétences en documentation.
Qualifications souhaitées :
- Expérience dans l’industrie des dispositifs médicaux (atout).
- Conception d’équipements et de dispositifs de fixation, ainsi qu’expérience en développement de systèmes d’essais.
- Développement de procédés, validations d’équipements et caractérisation des procédés.
- Capacité à traduire des idées théoriques et abstraites en innovations concrètes.
- Expérience en programmation LabVIEW et/ou C/C++.
- Expérience avec SolidWorks.
- Approche axée sur les données; expérience en analyse statistique.
- Expérience en conception; développement de nouveaux produits.
- Expérience en automatisation et avec les contrôleurs logiques programmables.
Maximum Salary: $113700
Compensation forhourly, non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation forsalaried, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
Compensation for
sales rolesis governed by Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives).
This job involves regular collaboration with colleagues, clients, and stakeholders across Canada, the U.S., and/or internationally, making proficiency in English essential for effective communication and alignment. English is necessary for engaging with a range of documentation and maintaining effective communication if interacting with external clients or vendors.
As detailed in the job description, this job involves communicating, both verbally and in writing, with other Boston Scientific teams located across Canada, the United States and/or with our international clients and partners. International customers and partners represent an important part of our activities. Based on an evaluation, we have determined that the duties of R&D Test Engineer II / Ingénieur d'essai R&D II position require knowledge of English in addition to French (oral and written). We also determined that the English language skills already required of other employees do not permit the performance of English language skills tasks related to R&D Test Engineer II / Ingénieur d'essai R&D II position.
However, in Québec, Boston Scientific limits as much as possible the number of positions for which it requires the knowledge of another language than French. Boston Scientific solely requires proficiency in English where it is necessary for the performance of an employee’s duties.
These jobs might be a good fit
Share
Opis stanowiska:
Poszukujemy Stażysty ds. Wsparcia Administracyjnego, który dołączy do naszych zespołów Payroll oraz Global Business Services (GBS), wspierając działania w krajach regionu EMEA. To idealna rola dla osoby, która lubi pracować z danymi, systemami i różnymi działami, zapewniając płynność procesów biznesowych. Będziesz zajmować się koordynacją informacji, dbaniem o spójność danych oraz wspieraniem narzędzi cyfrowych usprawniających pracę organizacji.
Twoje obowiązki:
· Wsparcie działań GBS i Payroll w zadaniach administracyjnych w regionie EMEA.
· Utrzymywanie i aktualizacja treści wewnętrznych (np. FAQ) na portalu firmowym.
· Przygotowywanie i dostarczanie raportów zespołom wewnętrznym i interesariuszom.
· Organizowanie i uzgadnianie danych na potrzeby raportowania i operacji.
· Weryfikacja i kontrola danych pracowników w systemach.
· Wsparcie testów i dokumentacji w ramach inicjatyw automatyzacji procesów.
Szukamy osoby, która:
· Jest w trakcie studiów licencjackich lub ukończyła kierunek administracja, języki lub pokrewne.
· Biegle posługuje się językiem angielskim i niemieckim (min. B2+). Znajomość innych języków będzie atutem.
· Posiada silne umiejętności organizacyjne i administracyjne.
· Dobrze zna pakiet Microsoft Office i szybko uczy się nowych systemów.
· Jest skrupulatna, analityczna i potrafi rozwiązywać problemy.
· Potrafi pracować samodzielnie oraz w zróżnicowanym, międzynarodowym środowisku.
· Dobrze zarządza czasem i priorytetami.
Oferujemy:
· Umowę stażową do 12 miesięcy, elastyczne godziny (30–40 godz./tyg.).
· Model hybrydowy (3 dni w biurze).
· Międzynarodowe środowisko pracy i wspierających współpracowników.
· Możliwość rozwoju umiejętności administracyjnych i koordynacyjnych w globalnej organizacji.
· Nowoczesne biuro w centrum Warszawy.
Lokalizacja: Warszawa (Hybrydowo)
Start: Grudzień/Styczeń 2025
These jobs might be a good fit
