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Network Support Engineer jobs in Canada

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1,262 jobs found
19.11.2025
F

Flywire Senior Sales Engineer Education Canada, Toronto

Limitless High-tech career opportunities - Expoint
Senior Level Engagement: Responsible for senior coverage of primary IT Institutional stakeholders (CTO, CIO, IT Director, etc.), which includes developing trusted advisor relationships that go beyond technical discussions to understanding...
Description:

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We are seeking a highly motivated and experienced
Senior Sales Engineer, Education to join our Education Team, supporting the Eastern Time Zone, with a focus in Ontario and the northeastern United States.

This role is a critical part of our sales process, bridging the gap between our cutting-edge technology and the specific needs of higher education institutions. The ideal candidate will possess a deep understanding of university architecture, a strong technical background, and excellent communication skills to effectively articulate the value of our software to technical and non-technical audiences. Success in this role depends as much on building trust and long-term relationships as on technical expertise.


Key Responsibilities:

  • Senior Level Engagement: Responsible for senior coverage of primary IT Institutional stakeholders (CTO, CIO, IT Director, etc.), which includes developing trusted advisor relationships that go beyond technical discussions to understanding institutional goals and challenges.
  • Pre-Sales Technical Support: Serve as the primary technical consultant for the sales team, providing collaboration and expert guidance during the entire sales cycle - from initial discovery of unmet needs to building alignment across stakeholders, and helping position solutions that support their institutional strategy.
  • System Architecture Analysis: Proactively engage with IT leadership and technical staff at higher education institutions to understand their existing system architecture, including Student Information Systems (SIS), Learning Management Systems (LMS), Enterprise Resource Planning (ERP) systems (e.g., Banner, PeopleSoft, Workday), and other core platforms.
  • Solution Scoping and Customization: Conduct technical discovery sessions with active listening to identify integration requirements, data workflows, and potential challenges. Translate technical understanding into actionable recommendations that build confidence and credibility for the value of our software and how it can be seamlessly integrated into their specific environment.
  • Product Demonstrations: Prepare, configure, and deliver compelling, tailored technical demonstrations to a wide range of stakeholders, including C-level executives, deans, faculty, and IT administrators. Highlight key features, benefits, and the technical feasibility of implementation.
  • RFP/RFI Management: Partner with the sales team to respond to technical sections of RFPs (Request for Proposals) and RFIs (Request for Information), ensuring accurate and comprehensive responses that showcase our technical capabilities and reflect a clear understanding of each institution’s context and priorities.
  • Technical Client Management: Build and maintain strong, trusted relationships with technical contacts at prospective and current clients. Act as a trusted advisor.
  • Market Intelligence: Stay current with trends in higher education technology, including emerging architectures, cloud services & developments, data security protocols, and competitive solutions.
  • Internal Collaboration: This role requires a strong cross-functional collaboration across various internal teams

What we are looking for:

  • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Experience:
    • 5+ years experience in a technical sales, sales engineering, or solutions architecture role, preferably within the education technology sector.
    • Demonstrable knowledge of the technical landscape of higher education institutions, including common enterprise systems
    • Familiarity with integration methods such as APIs (REST, SOAP), single sign-on (SSO) protocols (SAML, OAuth), and data exchange formats (JSON, XML).
    • Knowledge of the Higher Education space in general and have worked with EDU systems such as PeopleSoft, Banner, Colleague, or Workday
    • Proven track record of successfully guiding technical discussions and closing complex software sales.
  • Skills:
    • Exceptional communication and presentation skills, with the ability to translate complex technical concepts into clear, concise business value.
    • Strong analytical and problem-solving abilities to diagnose technical challenges and propose effective solutions.
    • Self-motivated, proactive, and able to work independently as well as part of a team.
    • Solid interpersonal awareness and ability to adapt communication styles to build rapport across technical and business audiences
    • Ability to travel as required to client sites and industry conferences.
  • Preferred Qualifications:
    • Direct experience working within a university IT department or technical consulting for EDU and/or technical sales within the EDU sector.
    • Hands-on experience with specific higher education platforms (e.g., Ellucian Banner, Oracle PeopleSoft Campus Solutions, Workday Student).
    • Knowledge of student data security and privacy regulations (e.g., FERPA).

What We Offer:

  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our immersive Global Induction Program
  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
  • Dynamic & Global Team (we have been collaborating virtually for years!)
  • Wellbeing Programs (Mental Health, Wellness) with Global FlyMates
  • Be a meaningful part in our success - every FlyMate makes an impact
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
  • Great Talent & Development Programs

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-remote

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19.11.2025
EY

EY Senior Valuation - Litigation Support Canada, Ontario, Toronto

Limitless High-tech career opportunities - Expoint
Become from day one a contributing team member, performing in a professional environment alongside a vibrant and exciting team of experienced financial due diligence professionals. Learn and develop technical and...
Description:

for the third consecutive year, certified as afor a second year in a row, and awarded as

and equip you withworld-class experiencesthrough coaching and training programs as well as the use ofadvanced technology and AI. We’ll fuel you and your extraordinary talents in a

over 2.600 professionals in Greece, to experience great flexibility under ourhybrid operating modelacross our offices in Athens, Patras, and Thessaloniki and help to

As a financial analyst in our team, you will:

  • Become from day one a contributing team member, performing in a professional environment alongside a vibrant and exciting team of experienced financial due diligence professionals.
  • Learn and develop technical and personal skills to support achievement of career goals, through a blend of structured learning, coaching and experiences.
  • Gain diverse experience, with each project offering new opportunities to expand your technical expertise over a wide range of sectors.
  • Be a vital member of the team executing financial due diligence projects. You’ll be focused on understanding the client’s business, profit drivers and trends, help clients mitigate risks and improve deal structures.

What we look for

  • Excellent academic background, including a bachelor’s degree from a top tier university in Accounting / Finance / Banking / Economics, or anyother related field with a strong quantitative focus
  • relevant working experience,ideally in a Corporate Finance department, or Big4 professional services firm
  • Excellent written and verbal skills both in Greek and English
  • Advanced knowledge in MS Office packages , in particular MS Excel and PowerPoint
  • Strong numerical / analytical ability and a sound grasp of financial accounting
  • Strong team participation , communication , and interpersonal skills , particularly in teams with diverse skills and backgrounds
  • Strong problem-solving , attention to detail and project management skills
  • Willingness to learn, proactivity and the ability to adapt to new challenges and ideas and work under tight deadlines
  • Professionalism

Ideally, you’ll also have

  • An MBA or a master’s degree in accounting / finance / Auditing,or any other related field with strong business and quantitative focus
  • Working experience in audit and assurance and/or M&A role
  • An active CPA/ACCA/ACA/CFA certification (or in a final stage of completion)
  • Solid negotiation and influencing skills, and the ability to develop long-lasting relationships both internally and externally

Additionally, we offer you the ability to Shape your Future with Confidence by:

  • Developing your professional growth:
    • You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.
    • Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.
  • Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.
    • Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.
    • Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.
    • Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.
    • Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services & Consulting).
  • Fueling an inclusive culture:We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.


Building a better working world

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19.11.2025
EY

EY AI Data - Senior Engineer Canada, Ontario, Toronto

Limitless High-tech career opportunities - Expoint
Design, construct, and maintain scalable data pipelines and ETL/ELT processes across Snowflake and/or Azure Databricks environments. Develop data processing workflows using Databricks Notebooks, Spark SQL, and/or Snowflake SQL. Optimize data...
Description:


The Azure Databricks Data Engineer will be instrumental in building and maintaining an optimized data ecosystem using Azure Databricks. You will be responsible for developing and managing data pipelines, ensuring data quality, and enabling advanced analytics capabilities. Your role will involve close collaboration with data scientists, analysts, and other stakeholders to deliver data-driven solutions that support the strategic goals of EY.

Your Key Responsibilities

As a Data Engineer, you will:

  • Design, construct, and maintain scalable data pipelines and ETL/ELT processes across Snowflake and/or Azure Databricks environments.
  • Develop data processing workflows using Databricks Notebooks, Spark SQL, and/or Snowflake SQL.
  • Optimize data storage and processing performance to support real-time analytics and business intelligence.
  • Collaborate with cross-functional teams to gather requirements and translate business needs into technical specifications.
  • Build and maintain data models, data marts, and data warehouses to support analytics and reporting.
  • Implement data governance, security, and compliance best practices across cloud data platforms.
  • Troubleshoot and resolve data processing issues, ensuring high data quality and integrity.
  • Provide technical guidance on platform capabilities and mentor junior data engineers.
  • Stay current with the latest features and trends in Snowflake, Databricks, and cloud data engineering.
  • Develop and maintain documentation related to data pipeline architecture, development processes, and governance.

Skills and Attributes for Success

  • Certifications such as Snowflake SnowPro, Azure Data Engineer Associate, or Azure Data Scientist Associate.
  • Experience with BI tools like Power BI, Tableau, or Looker.
  • Familiarity with machine learning frameworks, data science concepts, and big data tools.
  • Experience with version control systems (e.g., Git) and workflow orchestration tools (e.g., Apache Airflow).
  • Understanding of DevOps practices, CI/CD pipelines, and data integration techniques.

To Qualify for the Role, You Must Have

  • A Bachelor's or Master’s degree in Computer Science, Engineering, Information Systems, or a related field.
  • Proven experience as a Data Engineer with hands-on expertise in Snowflake, Databricks, and/or Azure.
  • Strong programming skills in Python, Scala, or Java.
  • Proficiency in SQL, data modeling, and data warehousing concepts.
  • Knowledge of cloud platforms such as Azure, AWS, or GCP, and their integration with Snowflake.
  • Experience with Apache Spark and its integration with Databricks.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.

What we offer


We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • Support and coaching from some of the most engaging colleagues in the industry
  • Learning opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you


EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

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19.11.2025
EY

EY Senior DevOps Infrastructure Engineer Canada, Ontario, Toronto

Limitless High-tech career opportunities - Expoint
CI/CD Pipeline Management: Design, implement, and manage CI/CD pipelines using tools such as GitHub Actions, Jenkins, or Azure DevOps, ensuring integration of automated security and quality checks. Cloud Infrastructure Development:...
Description:

As a Senior DevOps and Infrastructure Engineer, you will play an integral role in designing, building, and maintaining scalable, secure, and efficient infrastructure across Azure and AWS environments. With your expertise in container orchestration, CI/CD pipelines, Infrastructure as Code, and ML Ops, you will help drive automation, streamline deployment processes, and ensure robust security compliance throughout the software development lifecycle. The ideal candidate will possess hands-on experience with Kubernetes, Docker, Terraform, and cloud platforms while demonstrating the ability to collaborate across development, operations, and data science teams to enable transformative business outcomes.

Your key responsibilities

  • CI/CD Pipeline Management: Design, implement, and manage CI/CD pipelines using tools such as GitHub Actions, Jenkins, or Azure DevOps, ensuring integration of automated security and quality checks.
  • Cloud Infrastructure Development: Develop and maintain scalable, secure cloud infrastructure on Azure and AWS using Infrastructure as Code (IaC) tools like Terraform and CloudFormation.
  • Kubernetes Management: Deploy, manage, and monitor Kubernetes clusters (AKS, EKS) to support containerized workloads, leveraging Helm charts for repeatable deployments.
  • Containerization Standards: Implement and maintain containerization standards using Docker, focusing on security, scalability, and efficient resource utilization.
  • Collaboration with ML and Data Engineering: Collaborate with ML and data engineering teams to enable ML Ops workflows, supporting reproducible model training, CI/CD for machine learning components, and automated deployment to production environments.
  • Security Integration: Integrate and manage security tools and practices, such as container security scanning, secrets management, and compliance monitoring across cloud infrastructure and CI/CD pipelines.
  • Monitoring and Logging Solutions: Set up and configure monitoring and logging solutions (e.g., Prometheus, Grafana, Azure Monitor, CloudWatch) to ensure high availability, performance, and rapid incident response.
  • Architectural Design Participation: Participate in architectural design sessions, providing input on DevOps best practices, scalability, and security for new solutions and enhancements.
  • Automated Testing Support: Support automated testing frameworks and contribute to code quality initiatives through integration with platforms such as SonarQube or Checkmarx.
  • Operational Automation: Develop scripts and automation to streamline routine operational tasks, reduce manual intervention, and improve team efficiency (Python, Bash, PowerShell, or similar).
  • Documentation Maintenance: Maintain robust documentation for infrastructure, deployment processes, and operational procedures, ensuring transparency and knowledge sharing across teams.
  • Troubleshooting and Issue Resolution: Troubleshoot infrastructure, deployment, and pipeline issues, liaising with developers, QA, and support teams as needed to resolve complex problems.
  • Industry Trends and Innovations: Stay current on industry trends, cloud service updates, and DevOps tooling, proactively recommending improvements and innovations to the platform ecosystem.

Skills and attributes for success

  • Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
  • Experience: 4-6 years of hands-on experience in DevOps, Infra Engineering, or a related discipline.
  • Certification: Relevant professional certifications (e.g., Azure/AWS Architect, Kubernetes Administrator, Terraform Associate, etc.) are an asset.
  • CI/CD Pipeline Management: Design, implement, and manage CI/CD pipelines using tools such as GitHub Actions, Jenkins, and Azure DevOps, integrating security tools like AquaSec, Mend,
  • Checkmarx, and SonarQube for enhanced DevSecOps practices.
  • Infrastructure as Code (IaC): Develop and maintain scalable and secure infrastructure deployment using IaC tools such as Terraform, ARM Templates, or Bicep.
  • Container Management: Manage and optimize Azure Kubernetes Service (AKS) clusters, including deployments using Helm charts, and implement container security with AquaSec to ensure compliance with best practices.
  • Security Integration: Integrate Mend into CI/CD pipelines to manage open-source dependencies and vulnerabilities, perform static application security testing (SAST) using Checkmarx, and enable secure code scanning.
  • Code Quality Analysis: Set up and utilize SonarQube to analyze code quality, enforce coding standards, and maintain high software quality.
  • Application Deployment: Use Docker or similar containerization technologies to package and deploy applications consistently across different environments, and deploy applications on cloud platforms
  • (AWS, Azure, Google Cloud) or on-premise servers, configuring web servers (Nginx, Apache) and managing domains and SSL certificates.
  • Programming Skills: Basic proficiency in programming languages, particularly Python and .NET, for developing custom integrations and automating pipeline processes.
  • Cloud Environment Knowledge: Strong understanding of cloud environments, specifically AWS and Azure, and their respective services to effectively manage and deploy applications in the cloud.

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19.11.2025
EY

EY On-site Technology Support Canada, Alberta, Calgary

Limitless High-tech career opportunities - Expoint
Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site. Troubleshooting and Problem solving: PC, MAC, application, and network connectivity...
Description:

Technical Responsibilities of an On-Site technician

  • Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site
  • Troubleshooting and Problem solving: PC, MAC, application, and network connectivity issues, etc.
  • ServiceNow ticket management; prioritizing tickets and awareness of SLAs
  • Supporting Microsoft Windows and MAC operating systems
  • Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365
  • Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process
  • Conference room support may include Microsoft Surface Hubs, Crestron, Condeco, Microsoft Teams Rooms, AV equipment (speakers, cameras, and monitors/kiosks)
  • Printer support (installation, configuration, relocation, and troubleshooting)
  • Event and Meeting Support (may occur on-site or off-site)
  • Occasional travel may be required to support other EY locations, client engagement sites, or off-site events
  • Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices)
  • VIP/White Glove support
  • Occasional after-hour support may be required

Interpersonal skills an On-site technician should have

  • Outstanding customer service skills
  • Excellent communication skills
  • Great team mentality
  • Self-motivated, organized, detail oriented, ability to multi-task
  • Desire to learn and build a career as unique as you are

Experience Requirements

2+ years of on-site technical support experience, or degree in related discipline

What we offer you

develop you with future-focused skills and equip you with world-class experiences.

To help createan equitable

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17.11.2025
E

Ebay MTS Software Engineer Canada, Ontario, Toronto

Limitless High-tech career opportunities - Expoint
highly available. deployment. Identify project technical risks and make recommendations to mitigate. Use deep technical proven experience of company systems and applications, which could cover applications, services, systems, or frameworks....
Description:

Job Title: MTS 1, Software Engineer

Start Date: January 19, 2026

days per annum , 5 sick days per annum

  • highly available

  • deployment

  • Identify project technical risks and make recommendations to mitigate

  • Use deep technical proven experience of company systems and applications, which could cover applications, services, systems, or frameworks

  • a high level of initiative and attention to detail during daily operations

  • Collaborate effectively with other engineers, product managers, designers, and QA engineers

  • Encourage peers with high-quality, hands-on technical contributions

  • methodology , design, and best practices.

  • Consistently produce high-quality software with a focus on unit testing, regular code reviews, and continuous integration.

  • high standards in quality and operational excellence.

  • Develop comprehensive technical documentation and presentations to clearly communicate architectural decisions and design options. Ensure documentation aligns with project scopes, milestones, and deliverables.

  • Effectively delegate tasks and responsibilities within the team, considering individual skills and workload

  • Lead the development of prototypes and proof-of-concept implementations for new technologies or approaches.

Required Experience

The language of work is English.

  • Bachelor of Engineering degree plus 8 or more years of experience ; or MS in Computer Science plus 6 or more years of hands-on experience in developing highly scalable distributed platforms and services and internet scale web application


  • Highly experienced in application development in JAVA and Kotlin and its related frameworks such as like Spring, Spring Boot, Hibernate, Stream processing platforms such as Kafka and Flink ;

  • in Oracle ADF 12c Framework, JavaScript , HTML and

  • in J2EE, SOAP, SOA Services, Design Patterns, OOA/D, Data Structures, XML, REST, JSON, and Internet Protocols ;

  • in a programming language such as Scala, solid base in data structures, algorithms and a strong understanding of multithreading, synchronization, concurrent programming; deep architectural understanding of system design and lead ing

  • noSQL data technology such as Mongo , ElasticSearch and related toolset ;

  • in Spring boot and Hadoop framework ;

  • in retail and logistics ;

  • ility to troubleshoot performance bottlenecks in

  • participating in design and code reviews, coding and unit testing of fault-tolerant applications. Comfortable or have familiarity with all the layers of multi-tier applications to craft complete solutions and maintain products

  • Solid understanding of computer science fundamentals. Experience in non-functional skills like Security, Load and Performance Tests, Accessibility, Site Speed optimization, Cross-browser /Cross-platform UX Design

  • Excellent verbal and written communication, leadership, and collaboration skills

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16.11.2025
E

Ebay Senior Software Engineer Fullstack Canada, Ontario, Toronto

Limitless High-tech career opportunities - Expoint
Architect, design, develop and test complex, multi-tier distributed Warehouse Management System software systems. Lead architecture discussions, develop well-documented design docs, and facilitate development and code reviews ensuring alignment with industry...
Description:

The Impact You Will Make Here

The Senior Software Engineer is responsible for coordinating the design, development, and implementation of software solutions. This role combines technical expertise with leadership skills to guide a team of developers, ensure outstanding deliverables, and drive the successful completion of projects. Candidates must have in-depth software development expertise, proven ability to deliver complex solutions, hands-on experience with Java and GCP, and capability to lead a small engineering team autonomously.

  • Architect, design, develop and test complex, multi-tier distributed Warehouse Management System software systems

  • Lead architecture discussions, develop well-documented design docs, and facilitate development and code reviews ensuring alignment with industry standards

  • Work with product managers, collaborators, and cross-functional teams to build software solutions that fulfill functional and non-functional needs, establish project plans and deliverables

  • Estimate engineering effort, plan execution cycles, and roll out system changes

  • Identify and address performance bottlenecks in software systems & ensure systems are secure, scalable, and maintainable

  • Write Unit and Integration tests and ensure software developed meets high quality standards

  • Stay updated on emerging technologies and integrate them into development processes whenever applicable

  • Function as a team leader utilizing communication, leadership, and problem-solving skills


What You Bring to the Team

  • Bachelor’s degree in Computer Science or related field plus 8+ years of experience or Master’s degree in Computer Science or related field plus 7+ years of hands-on experience in building large-scale distributed systems

  • Strong expertise in front-end technologies such as HTML, CSS, JavaScript, and React

  • Strong expertise in designing and developing REST API

  • Extensive hands-on experience and expertise in object-oriented design methodology and application development using Java/J2EE and Kotlin, including frameworks such as Spring Boot

  • Hands-on experience with Google Cloud Platform (GCP), particularly in Google Cloud Run and deployment pipelines

  • Deep understanding of SQL Databases, with an emphasis on Postgres. Familiarity with tuning systems, architecture, thread management, and problem analysis

  • Expertise with Terraform deployments

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Limitless High-tech career opportunities - Expoint
Senior Level Engagement: Responsible for senior coverage of primary IT Institutional stakeholders (CTO, CIO, IT Director, etc.), which includes developing trusted advisor relationships that go beyond technical discussions to understanding...
Description:

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We are seeking a highly motivated and experienced
Senior Sales Engineer, Education to join our Education Team, supporting the Eastern Time Zone, with a focus in Ontario and the northeastern United States.

This role is a critical part of our sales process, bridging the gap between our cutting-edge technology and the specific needs of higher education institutions. The ideal candidate will possess a deep understanding of university architecture, a strong technical background, and excellent communication skills to effectively articulate the value of our software to technical and non-technical audiences. Success in this role depends as much on building trust and long-term relationships as on technical expertise.


Key Responsibilities:

  • Senior Level Engagement: Responsible for senior coverage of primary IT Institutional stakeholders (CTO, CIO, IT Director, etc.), which includes developing trusted advisor relationships that go beyond technical discussions to understanding institutional goals and challenges.
  • Pre-Sales Technical Support: Serve as the primary technical consultant for the sales team, providing collaboration and expert guidance during the entire sales cycle - from initial discovery of unmet needs to building alignment across stakeholders, and helping position solutions that support their institutional strategy.
  • System Architecture Analysis: Proactively engage with IT leadership and technical staff at higher education institutions to understand their existing system architecture, including Student Information Systems (SIS), Learning Management Systems (LMS), Enterprise Resource Planning (ERP) systems (e.g., Banner, PeopleSoft, Workday), and other core platforms.
  • Solution Scoping and Customization: Conduct technical discovery sessions with active listening to identify integration requirements, data workflows, and potential challenges. Translate technical understanding into actionable recommendations that build confidence and credibility for the value of our software and how it can be seamlessly integrated into their specific environment.
  • Product Demonstrations: Prepare, configure, and deliver compelling, tailored technical demonstrations to a wide range of stakeholders, including C-level executives, deans, faculty, and IT administrators. Highlight key features, benefits, and the technical feasibility of implementation.
  • RFP/RFI Management: Partner with the sales team to respond to technical sections of RFPs (Request for Proposals) and RFIs (Request for Information), ensuring accurate and comprehensive responses that showcase our technical capabilities and reflect a clear understanding of each institution’s context and priorities.
  • Technical Client Management: Build and maintain strong, trusted relationships with technical contacts at prospective and current clients. Act as a trusted advisor.
  • Market Intelligence: Stay current with trends in higher education technology, including emerging architectures, cloud services & developments, data security protocols, and competitive solutions.
  • Internal Collaboration: This role requires a strong cross-functional collaboration across various internal teams

What we are looking for:

  • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Experience:
    • 5+ years experience in a technical sales, sales engineering, or solutions architecture role, preferably within the education technology sector.
    • Demonstrable knowledge of the technical landscape of higher education institutions, including common enterprise systems
    • Familiarity with integration methods such as APIs (REST, SOAP), single sign-on (SSO) protocols (SAML, OAuth), and data exchange formats (JSON, XML).
    • Knowledge of the Higher Education space in general and have worked with EDU systems such as PeopleSoft, Banner, Colleague, or Workday
    • Proven track record of successfully guiding technical discussions and closing complex software sales.
  • Skills:
    • Exceptional communication and presentation skills, with the ability to translate complex technical concepts into clear, concise business value.
    • Strong analytical and problem-solving abilities to diagnose technical challenges and propose effective solutions.
    • Self-motivated, proactive, and able to work independently as well as part of a team.
    • Solid interpersonal awareness and ability to adapt communication styles to build rapport across technical and business audiences
    • Ability to travel as required to client sites and industry conferences.
  • Preferred Qualifications:
    • Direct experience working within a university IT department or technical consulting for EDU and/or technical sales within the EDU sector.
    • Hands-on experience with specific higher education platforms (e.g., Ellucian Banner, Oracle PeopleSoft Campus Solutions, Workday Student).
    • Knowledge of student data security and privacy regulations (e.g., FERPA).

What We Offer:

  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our immersive Global Induction Program
  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
  • Dynamic & Global Team (we have been collaborating virtually for years!)
  • Wellbeing Programs (Mental Health, Wellness) with Global FlyMates
  • Be a meaningful part in our success - every FlyMate makes an impact
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
  • Great Talent & Development Programs

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

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