It Manager jobs in Canada

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will be constantly challenged by tough engineering and design tasks, working in a fast-paced setting to deliver high-quality, impactful work.

Your Impact

In this versatile role, you will drive impact across both data engineering and data science domains:

Data Engineering Foundations

• Design & Development: Design and implement scalable data architectures and datasets that support the organization's evolving data needs, providing the technical foundations for our analytics team and business users.

• Data Engineering: Support and implement large datasets in batch/real-time analytical solutions leveraging data transformation technologies.

• Data Security & Scalability: Enable robust data-level security features and build scalable solutions to support dynamic cloud environments, including financial considerations.

• Process Improvement: Perform code reviews with peers and make recommendations on how to improve our end-to-end development processes.

AI/ML Innovation & Business Impact

• Develop & Deploy Classical ML Models: Own the end-to-end lifecycle of machine learning projects. You'll build and productionize sophisticated models for critical business areas such as marketing attribution, customer churn prediction, case escalation and other relevant use-cases to post-sales.

• Optimize AI Agentic Systems: Play a key role in our generative AI initiatives. You will be responsible for characterizing, evaluating, and fine-tuning AI agents—such as conversational systems that allow users to query massive datasets using natural language—to improve their accuracy, efficiency, and reliability.

• Partner with Business Stakeholders: Act as an internal consultant to our Go-to-Market (GTM), Global Customer Services (GCS) and Product and Finance teams. You'll translate business challenges into data science use-cases, identify opportunities for AI-driven solutions, and present your findings in a clear, actionable manner.

• Own the Full Data Science Lifecycle: Your responsibilities will cover the entire project workflow, working with the business to understand the problem, charting a path to solve the problem, feature engineering, model selection and training, robust evaluation, deployment, and, in partnership with the data platform team, ongoing monitoring for performance degradation.

Your Experience

• 7 plus years experience building and maintain data pipeline both for reporting, analysis and feature engineering.

• Experience building and optimizing clean, well-structured analytical datasets for business and data science use cases. This includes Implementing and supporting Big Data solutions for both batch (scheduled) and real-time (streaming) analytics.

• Prior experience working extensively within dynamic cloud environments, specifically Google Cloud Services (GCS) BigQuery and Vertex AI.

• Prior experience developing dashboards in Tableau/Looker or similar data viz platform.

• Nice to have: Experience implementing and managing data-level security features to ensure data is protected and access is properly controlled.

• Expert-level programming skills in Python and familiarity with core data science and machine learning libraries (e.g., Scikit-learn, Pandas, PyTorch/TensorFlow, XGBoost).

• A solid command of SQL for complex querying and data manipulation.

• Proven ability to work autonomously, navigate ambiguity, and drive projects from concept to completion.

Preferred Qualifications

• Prior working experience in Customer Analytics space and customer experience use-cases, e.g. Escalation, Risk predictors, Renewals and efficiency of project delivery in Professional Services space.

• Direct experience with generative AI, including hands-on work with LLMs and frameworks like LangChain, LlamaIndex, or the Hugging Face ecosystem.

• Experience in evaluating and optimizing the performance of AI systems or agents.

• Demonstrated expertise in specialized modeling domains such as causal inference, time-series analysis.

• An MS or PhD in a quantitative field like Computer Science, AI, Statistics, or equivalent practical experience or equivalent military experience.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $143000- $231000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

• The Payments Partner Management team (ParM) is small but mighty managing our global partner network (500+ analysts)
• We operate with 3 Partner sites in multiple geographies and multiple third party vendors which all roll up under the ParM team and we’d love to have you part of this journey to support the Partner Managers

A Typical Day:

• Manage Partner/Vendor onboardings/offboardings/upskilling/updating
• Support third party tool access
• Track and ensure accuracy of Partner/Vendor invoices and report any discrepancies to Partner Managers
• Act as the central point of contact for all tooling, technical and access issues for partner operations, vendor operations and projects
• Track and ensure any Airbnb assets provided to partners are returned once the business need is fulfilled
• Work with multiple stakeholders like Ops, Quality, Analytics, WFM, Planning, Partners, Vendors, Product, Tools, IT Support etc. to keep the business running
• In the first 30-60 days you will get to meet the partner/internal stakeholders online and begin building the relationships that will be pivotal to your success and overall ramp up gradually
• Depending on the business requirement, partner site visits and internal gatherings may happen, which gives a great opportunity for travel for you
• Be the ambassador of Airbnb Culture and Values

Your Expertise:

• The ability to solve problems under high pressure quickly and efficiently
• Keen to learn and develop subject matter expertise of the business we support
• Ability to manage all stakeholder relationships with transparency and context
• A keen desire for accuracy of data interpretation and data reporting
• Bachelor’s degree or equivalent
• Ability to multitask, understand, learn and solve technical problems quickly and efficiently
• 2 Years related work experience with at least 5 years of experience in an organization solving challenges at scale
• Demonstrated ability to manage multiple work streams and deliverables in a matrixed organization structure
• Strong analytical, data, and troubleshooting skills
• Experience driving performance with offshore BPO partners for Payments Compliance, Payments Risk or CS teams
• Deep connection to Airbnb’s mission and passion for creating Connection and Belonging
• Excellent written and oral communication skills
• Creative problem solver
• Able to identify real obstacles and viable solutions
• Outcome-oriented. Not reactionary, articulates the desired outcome and works collaboratively to create a path to achieve

:To support productivity and maintain a professional hybrid work environment, employees are expected to adhere to the following:

• Workspace: A dedicated, quiet, and private workspace free from interruptions and external noise
• Internet Connectivity: During the working hours, maintain a minimum and consistent internet speed of 10 Mbps on your official devices to ensure reliability for work-related tasks, including calls and virtual meetings
• Professionalism: Employees must remain fully engaged, respectful, and maintain a professional presence during virtual meetings, with video participation required unless otherwise approved.
• Confidentiality & Security: Employees are responsible for protecting Airbnb’s Intellectual Property and Confidential Information. Work-related activities, including calls and meetings, must not be conducted in public places, while traveling, or in any setting that may compromise confidentiality or work quality.

Offices: Gurugram, India

The Difference You Will Make:

As a Senior Market Manager, Airbnb for Business, you will be responsible for identifying and closing corporate clients within defined target verticals, while cultivating strategic relationships with those that offer the greatest potential for growth. You will own the end-to-end sales strategy needed to achieve your targets and drive long-term value.

Success in this role requires the ability to partner closely with clients, leveraging data-driven insights to optimize performance, streamline processes, and expand overall spend on the platform. You will report directly to the Global Lead, Airbnb for Business, and collaborate closely with your peers to maintain a consistent, data-informed feedback loop across key cross-functional stakeholders including Product, Operations, Program Management, and Data Science.

A Typical Day:

• Develop and own the strategy for achieving your sales goals
• Diligently research prospects, develop account strategies, and execute outreach campaigns tailored to company and industry needs
• Demonstrate the ability to effectively manage the full sales cycle including prospecting, discovery, closing, onboarding, and strategic account management
• Develop trusted advisor relationships with target accounts, customer stakeholders, and Executive sponsors
• Demonstrate ability to communicate, present to, and influence key stakeholders at all levels of an organization, including Executive and C-Level
• Maintain up-to-date knowledge of the Airbnb for Business platform, industry trends, and competitor landscape
• Conduct group-wide webinars & training sessions to educate existing and new users on A4B products
• Lead regular business reviews with clients
• Drive business process improvements and standardization to the sales process.
• Clearly communicate the progress of key initiatives to internal and external stakeholders
• Meet or exceed individual and team revenue targets on a monthly and quarterly basis
• Maintain accurate records of pipeline and account activity using CRM tools

Your Expertise:

• 5+ years prior experience selling SaaS, travel lodging products or Corporate booking solutions in B2B sales with a proven record of success
• Excellent written and verbal communication; sales; and negotiation skills.
• Creative seller who is comfortable adapting a pitch to various audiences.
• Comfort with a fast-paced environment and changing requirements. Startup experience is a plus.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity.
• Data driven, can do attitude, strategic thinker and passion for new products and solutions.
• Comfortable with Excel, Google Docs, Salesforce CRM, and other technology solutions for driving sales.
• Willingness to travel as needed

Offices: Canada

A Typical Day:

• Act as an effective and trusted partner to the fast-paced and high-performing Airbnb Korea team. These include business development, partnership, marketing, communications, and public policy.
• Deliver clear, effective, and practical guidance that enables our business partners to achieve their objectives while mitigating legal risk, including regulatory compliance, consumer protection, e-commerce laws, competition, privacy, marketing, commercial, and labor.
• Stay up to date on legal and regulatory developments affecting Airbnb’s businesses.
• Collaborate effectively with colleagues across APAC and globally to ensure consistent, aligned legal advice.
• Build and maintain strong relationships to establish yourself as a trusted partner to key stakeholders.
• Clearly communicate legal risks and mitigation strategies to both legal and non-legal audiences, considering regulatory and other relevant factors which consider practical solutions to mitigate legal risk whilst keeping business priorities at the forefront.

Your Expertise:

• Qualification in South Korea is a must. Qualification in a major common law jurisdiction is a plus.
• Native-level command of Korean (written and oral). Business-level English (written and oral) is essential.
• 4-8 years post-qualification experience. In-house (secondment) in an MNC or start-up is a plus.
• Consistently delivers creative, thoughtful and business-oriented results that appropriately balance growth and risk.
• Ability to spot key risks, analyse and practically assess risk, and provide actionable recommendations.
• High level of integrity, professionalism, excellent organizational and analytical skills.
• Team player, highly collaborative with excellent communication and listening skills.
• Self-starter, driven and able to work autonomously while prioritizing competing tasks in a fast-paced, challenging environment.
• Intellectually curious, open-minded, adaptable, comfortable with ambiguity and risk, and energized by dynamic change.
• Empathetic, caring and humble.
• Some international travel may be required

Offices: Seoul, South Korea

A Typical Day:

• Conduct regular optimization calls and business reviews with high-value partners, providing timely support and building enduring relationships.
• Prospect and onboard new, high-quality supply within your assigned geography.
• Educate partners on product updates and relay feedback on product and policy issues to internal stakeholders.
• Leverage data to identify and pursue strategic growth opportunities, navigating operational complexities and allocating resources effectively.
• Build scalable frameworks, reporting, and playbooks that drive optimization, availability, and performance outcomes.
• Partner with SalesOps, RevOps, Enablement, and global peers to launch initiatives, provide executive-level reporting, and extend optimization strategies beyond the Americas.
• Lead innovative engagement projects within your territory, applying an entrepreneurial approach to strengthen market impact.
• Work cross-functionally with product, communications, policy, legal, tax, and customer support teams to ensure long-term market success.
• Provide technical guidance on API partnerships to deliver seamless experiences for hosts and guests.
• Represent Airbnb in external meetings with hosts and at industry conferences to reinforce the brand’s presence and credibility.

Your Expertise:

• 8+ years of experience in sales, account management, or team leadership, with a proven ability to build and grow strategic business relationships.
• Background in travel, hospitality, or online marketplaces strongly preferred.
  Proven success managing complex strategic accounts and driving scalable growth across a portfolio.
  Strong quantitative skills with the ability to translate data insights into actionable strategies.
• Demonstrated ability to balance strategic vision with tactical execution in fast-changing, ambiguous environments.
• Experience influencing cross-functional teams and collaborating with senior stakeholders across product, operations, and policy.
• Excellent communication and executive presentation skills, with the ability to influence at multiple organizational levels.
• Entrepreneurial and resourceful, with strong prioritization, time management, and organizational skills.
• Proficiency in CRM platforms such as Salesforce to manage and scale partner performance.
• Based in San Francisco, Los Angeles, Portland or Seattle with ability to travel quarterly within the assigned territory to maintain partner and team engagement.
• Passion for Airbnb, travel, and the sharing economy; experience as an Airbnb Host is a plus.

Offices: California, United States, Oregon, United States, Washington, United States

What you will accomplish:

• You oversee the product value proposition narrative and the market entry approach for eBay Live. Your role includes crafting messaging that promotes a positive shopping experience for buyers and success for sellers.

• You will take a comprehensive approach to go-to-market, ensuring customers get relevant and meaningful communications at the right time and place. These will include in-product, marketing, PR, market communities, sales, client support, and partner messaging.

• Influence product roadmaps by synthesizing market, customer and competitive insights, build audience segmentations and opportunity sizing.

• Develop customer feedback loops during the product and marketing development process to refine the product narrative and value proposition articulation.

• Develop product value propositions, narratives, customer messaging, naming and external facing proof points.

• Manage the go-to-market strategy and planning for product launches and then lead through channel experts to ensure execution and impact measurement. Track customer engagement, product adoption, and business success. Partner with channel experts across in-product content, marketing, PR communications, customer service, in-market teams, and sales channels to generate demand.

• Identify internal product market fit tracking metrics; synthesize customer feedback to provide signal amidst the noise across the product life cycle: development, launch, and optimization / expansion. Build up the value proposition employing the voice of the customer to optimize product marketing messaging and to advise on product recommendations.

• Define important measures for success, and track progress against goals for the product launches and in-market growth adoption of existing products or services.

What you will bring:

• 6+ years of experience in product marketing with at least 3 years leading company wide initiatives

• Strong track record of developing product and go-to-market strategies at ecommerce companies, with a consumer attitude.

• Preferred experience in live shopping

• Proven ability to drive innovation, implement projects with excellence

• Success working collaboratively with cross-functional teams and excellent communication skills

• Strong data analysis skills and experience with customer research techniques

This role requires a unique product leader who can successfully navigate an ambiguous, fast-paced environment. You will be responsible for defining and delivering high-impact features across the entire live commerce journey, including the foundational technology platform, the global buyer experience, and the tools sellers use to broadcast, engage, and monetize their live streams. If you thrive on significant ownership, high visibility, and the chance to build the future of e-commerce, this is the role for you.

What you will accomplish:

• Serve as a visionary leader for your product space within live commerce, developing a strategy and roadmap that aligns with eBay's top-level goals. This requires blending deep customer empathy with an understanding of market trends, business goals, and competitive insights.

• Drive the full product lifecycle for multiple features or a major product initiative, from initial discovery and opportunity sizing to launch, iteration, and post-launch analysis.

• Own and deliver a challenging product roadmap on time, demonstrating a strong bias for action and high-quality outcomes. You will write clear, detailed requirements (PRDs) that prioritize hypotheses for testing and iteration.

• Lead and inspire confidence among a wide range of partners, including engineering, design, data science, research, and marketing. You will foster collaboration, build alignment, and drive shared goals across all stakeholders.

• Define key success metrics, leverage data and analytics to quantify customer problems, size opportunities, and ultimately measure the impact of your work on organizational goals.

• Cultivate a knowledge of the technical architecture and backend systems for your product area to effectively partner with engineering, unblock development, and influence technical decisions.

What you will bring:

• 8+ years of product management or related strategy experience, with e-commerce, video, or social commerce experience highly preferred.

• Bachelor’s degree required; MBA or relevant advanced degree preferred.

• Ambiguity Management: Exceptional ability to thrive in an ambiguous, 0-1 environment, distilling complex, unclear problems into a clear product vision and actionable roadmap.

• Prioritization and Tradeoffs: Demonstrated ability to evaluate options, assess trade-offs (short-term vs. long-term), and recommend a path forward, even with incomplete data.

• Influence & Communication: Masters written and verbal communication, adapting your message to influence both execution teams and executive leadership. Ability to lead and inspire without direct authority.

• Analytical Rigor: Proven ability to use quantitative and qualitative insights to build strong business cases, define necessary data, and measure product performance.