Compliance Manager jobs in Canada

What you will accomplish:

• Take to market extraordinary, industry-leading, user-centered designs that solve for customer needs, deliver on business requirements, account for technical feasibility and leverage future trends.

• Contribute to the creative direction of eBay’s suite of seller tools , working with other design leaders to create a compelling and cohesive ecosystem for sellers across the product portfolio.

• Coach and lead product discovery activities and drive the strategic direction of the product experience with partners, including researchers, product managers, engineers and executives.

• Develop frameworks of understanding that codify large-scale, validated solutions and patterns for key customer problems, socialize these across other teams and domains, and help contribute to an overall user-experience framework that empowers eBay sellers.

• Lead as a ‘co-founder’ alongside cross-functional partners

What you will bring:

• Bachelor's degree in interaction design, HCI, industrial design, graphic design, visual communications or equivalent experience and +10 years of professional experience in Product Design, with +5 years of experience leading Product Designers.

• Outstanding portfolio demonstrating a broad range of product design work across web-based applications, consumer experiences, and native mobile applications

• Experience driving product design for end-to-end user-experiences and a strong understanding of user-centered design processes with agile, cross-functional teams

• Hand-on experience in zero-to-one , new product and concept development, including generative research, storyboarding, user-journey mapping, competitive analysis, prototyping, qualitative feedback and quantitative testing.

• Ability to synthesize

Thought leadership in the e-commerce space and hands-on experience creating platforms, tools, and products that enable e-commerce sellers a plus.

This role requires a unique product leader who can successfully navigate an ambiguous, fast-paced environment. You will be responsible for defining and delivering high-impact features across the entire live commerce journey, including the foundational technology platform, the global buyer experience, and the tools sellers use to broadcast, engage, and monetize their live streams. If you thrive on significant ownership, high visibility, and the chance to build the future of e-commerce, this is the role for you.

What you will accomplish:

• Serve as a visionary leader for your product space within live commerce, developing a strategy and roadmap that aligns with eBay's top-level goals. This requires blending deep customer empathy with an understanding of market trends, business goals, and competitive insights.

• Drive the full product lifecycle for multiple features or a major product initiative, from initial discovery and opportunity sizing to launch, iteration, and post-launch analysis.

• Own and deliver a challenging product roadmap on time, demonstrating a strong bias for action and high-quality outcomes. You will write clear, detailed requirements (PRDs) that prioritize hypotheses for testing and iteration.

• Lead and inspire confidence among a wide range of partners, including engineering, design, data science, research, and marketing. You will foster collaboration, build alignment, and drive shared goals across all stakeholders.

• Define key success metrics, leverage data and analytics to quantify customer problems, size opportunities, and ultimately measure the impact of your work on organizational goals.

• Cultivate a knowledge of the technical architecture and backend systems for your product area to effectively partner with engineering, unblock development, and influence technical decisions.

What you will bring:

• 9+ years of product management or related strategy experience, with e-commerce, video, or social commerce experience highly preferred.

• Bachelor’s degree required; MBA or relevant advanced degree preferred.

• Ambiguity Management: Exceptional ability to thrive in an ambiguous, 0-1 environment, distilling complex, unclear problems into a clear product vision and actionable roadmap.

• Prioritization and Tradeoffs: Demonstrated ability to evaluate options, assess trade-offs (short-term vs. long-term), and recommend a path forward, even with incomplete data.

• Influence & Communication: Masters written and verbal communication, adapting your message to influence both execution teams and executive leadership. Ability to lead and inspire without direct authority.

• Analytical Rigor: Proven ability to use quantitative and qualitative insights to build strong business cases, define necessary data, and measure product performance.

This role requires a unique product leader who can successfully navigate an ambiguous, fast-paced environment. You will be responsible for defining and delivering high-impact features across the entire live commerce journey, including the foundational technology platform, the global buyer experience, and the tools sellers use to broadcast, engage, and monetize their live streams. If you thrive on significant ownership, high visibility, and the chance to build the future of e-commerce, this is the role for you.

What you will accomplish:

• customer empathy with an understanding of market trends, business goals, and competitive insights.

• Drive the full product lifecycle for multiple features or a major product initiative, from initial discovery and opportunity sizing to launch, iteration, and post-launch analysis.

• Own and deliver a challenging product roadmap on time, demonstrating a strong bias for action and high-quality outcomes. You will write clear, detailed requirements (PRDs) that prioritize hypotheses for testing and iteration.

• Lead and inspire confidence among a wide range of partners, including engineering, design, data science, research, and marketing . You will foster collaboration, build alignment, and drive shared goals across all stakeholders.

• Define key success metrics, leverage data and analytics to quantify customer problems, size opportunities, and ultimately measure the impact of your work on organizational goals.

• Cultivate a knowledge of the technical architecture and backend systems for your product area to effectively partner with engineering, unblock development, and influence technical decisions.

What you will bring:

• 5+ years of product management or related strategy experience, with e-commerce, video, or social commerce experience highly preferred .

• Bachelor’s degree required ; MBA or relevant advanced degree preferred .

• Ambiguity Management: Exceptional ability to thrive in an ambiguous, 0-1 environment , distilling complex, unclear problems into a clear product vision and actionable roadmap.

• Prioritization and Tradeoffs: Demonstrated ability to evaluate options, assess trade-offs (short-term vs. long-term), and recommend a path forward, even with incomplete data.

• Influence & Communication: Masters written and verbal communication, adapting your message to influence both execution teams and executive leadership. Ability to lead and inspire without direct authority.

• Analytical Rigor:

What you will accomplish:

• You will build and complete the roadmap with engineering, data science, and design teams. Be the champion of execution perfection. Proactively find opportunities to increase test velocity and facilitate collaboration with cross-functional teams.

• Identify and size opportunities for portfolio improvements: use data to advise forecast business impact for your ideas.

• Prioritize features / improvements based on various factors like business value, user needs, effort, etc.

• Author A/B tests: build hypotheses, design test setup, define KPIs.

• Implement tests and customer experience improvements.

• Create PRDs, convey requirements to the Engineering teams and jointly work through execution.

• Create and maintain project plans; handle dependencies and ensure execution readiness; continuously find opportunities to improve.

• Raise and help resolve project blockers; update Jira boards and supporting documentation.

• Measure results: assess performance against KPIs, make recommendations for scaling decisions.

• Continuously gather insights: analyze customer feedback for product improvements; conduct market research and competitor analysis, monitor industry trends for opportunities to innovate.

What you will bring:

• 5+ years of strong product / business / consulting / growth marketing experience focused on customer conversion. 2 years of experience in / related to e-commerce. Marketplace experience (e.g. Uber, Airbnb, LinkedIn) is strongly preferred.

• Steadfast execution and attention to detail - ability to ship quality experiences in a fast paced and iterative manner. Highly organized and process oriented. Regardless of the task, you are able to identify the most efficient way to get it done.

• Strong product sense - ability to understand consumer needs and find simple and creative ways to solve them.

• Experience navigating highly complex cross-functional projects end-to-end.

• Experience developing performance-based emails / notifications in ecommerce.

• Metrics / data driven - able to forecast and measure test performance, and supervise health metrics.

• Build strong relationships across various teams within eBay; an active listener and clear communicator.

What You Will Do:

• Develop a compelling and iterative roadmap and launch plan that supports both our marketplace business growth goals and our seller success metrics

• Innovate solutions for our customers, with a focus on mobile-native experiences

• Collaborate with senior leaders across eBay’s management team to align plans with partners in the core product, design and technology teams as well as within the teams across functions: analytics, marketing, operations, sales, and strategy

• Demonstrate a focus on listening to our end-users and feed their voice into our product development process. Leverage design and research partnerships to get insights and feedback throughout the entire product lifecycle. Build processes for continuous improvements

• Create connections and processes across teams that will drive efficient cross-team collaboration and clear alignment

• Create processes and deliver with speed and clarity

• Practice a “decide and go” mentality across you and your team to prioritize and propel the process forward to hit our targets.

• Partner closely with Program Management to handle blockers and communicate dates and achievements

• Have a passion and strive to improve experiences, influencing a higher bar on quality

What you will accomplish:

• 5 + years of experience building products, with a deep expertise in customer focused product management

• Experience handling complex, multi-phase strategic product(s) in parallel with the ability to lead matrix teams in a global context to success delivery and excellence

• Shown ability and in market examples of handling a product that drove significant impact for millions of end users globally

• Outstanding analytical attitude with a successful track of launching products with measurable impact on a global scale

• Sophisticated understanding in basic data analysis; able to "self-serve" and work with analytics partners to figure out tracking is needed, synthesize/report results, etc.

• Deep understanding of the product development lifecycle from planning through deployment; experience using test and validation frameworks throughout the product lifecycle. Experience in Agile/Scrum methodologies and working in Agile teams

• Experience working with design research and qualitative tools

• Strong, concise communicator and effective story-teller; experience using both analytics and qualitative research to express the vision and strategy

• Technical depth and a track record of building experiences for mobile apps preferred

In this role, you will own the strategy and execution of seller marketing communications through own / CRM channels. You will have an opportunity to build from scratch, together with your team, some of the first seller flagship programs and crafting message, audience, channel and contact strategy for those. Examples of programs and initiatives in scope:

• Growth Program, focused on inspiring sellers with growth tips tailored to their business needs, showcasing seller stories, and market trends.

• Driving success of business initiatives such as seller growth through account management programs, incentives like seller coupons or pricing promotions

• Drive understanding and best practices around new tools and features developed to make sellers successful on eBay and making selling on eBay easy

• Recognize sellers successes and encouraging them to perform best in their category and overperform competition

What you will accomplish:

• Craft the seller storyline and foster conversations with US, CA, UK, and DE business sellers, growing into more markets. AU, IT)

• Develop a test & learn plan for seller marketing channels, messaging, creative approaches, and customer feedback to meet customer-centric goals.

• You will implement the roadmap E2E, with support of a Campaign Manager dedicated to your function, Operational and Creative Teams, Planning Teams and Marketing Tech

• You will develop a strong understanding and expertise on how to use the Marketing tools such as Unified Experience Platform, Message Studio and Monday.com

• You will partner with the global and local seller initiative leaders, Seller Product, Marketing Tech, Global Creative, Enablement teams, Community & Engagement, Customer Service, Trust and other business partners in crafting cohesive end-to-end communication plans

What you will bring:

• You will bring a strong CRM expertise into the role, with seller / B2C / B2B marketing expertise and global remit experience highly beneficial

• You will have a strong track record of successfully developing and leading CRM marketing programs and campaigns, from the original idea until successful execution and measurement

• Strong abilities in managing customers and influencing

• You will be numbers driven, results oriented, and be able to balance qualitative with quantitative measures of success

• You will be comfortable working across multiple time-zones, with high degree of flexibility and trust to ensure the right work-life balance

• You will demonstrate natural curiosity to learn and grow and be open to feedback and different point of views

• You will be a strong team player, fostering collaborative environment and trusted relationships

• Last but not least, you will be passionate about customer excellence and always put the customer first

What you will accomplish:

• Lead the product strategy and roadmap for improving upper funnel experience on search

• Be a strategic problem solver and able to synthesize data from multiple sources (including analytics, user research, marketing research, and design) to identify key customer unmet needs, key solutions that can address the needs and build product vision with search item tiles

• You will work closely with a cross-functional team of engineering, design, analytics, product marketing, and user research to deliver these products

• You will lead the execution of your roadmap by working with data science, engineering, and analytics teams

• Build MVPs, iterate fast and be the champion of execution excellence

• Conduct AB tests for launch candidates and work with analytics teams to measure the impact on success metrics

• 10+ years of understanding of search and discovery systems , including familiarity with ranking models, search algorithms, and semantic search

• Experience in personalization and recommender systems , ideally using real-time data

• Strong analytic skills and ability to synthesize data from multiple sources

• Passionate advocate for user, and has confirmed results in achieving superb user experience within tight constraints

• Demonstrated leadership ability, self-motivated and directed, entrepreneurial ability to innovate quickly