Client Services Manager jobs in Canada
Unity Senior Manager Technology Compliance Controls Canada, British Columbia, Area F (McConnell Creek/Hatzic Prairie)
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The opportunity
The Technology Compliance Senior Manager will be a pivotal leader responsible for the design, implementation, testing, evidence management, and continuous improvement of technology control environments across relevant compliance mandates, including but not limited to Sarbanes-Oxley (SOX), Payment Card Industry Data Security Standard (PCI DSS), and Web Content Accessibility Guidelines (WCAG). This role will manage all related engagements with internal and external audit partners and drive a proactive, risk-based approach to technology compliance.What you'll be doing
- Lead and evolve Unity’s technology compliance program, overseeing the design, implementation, and continuous improvement of controls across SOX, PCI DSS, WCAG, and other regulatory frameworks.
- Manage end-to-end audit and assurance activities, serving as the primary liaison for internal and external auditors and ensuring timely delivery of evidence, remediation, and reporting.
- Develop and maintain compliance strategy and governance, aligning technology controls, policies, and procedures with business objectives and risk tolerance.
- Embed compliance into technology operations, partnering with IT, Security, Engineering, and Legal to ensure compliance-by-design in systems and processes.
- Drive continuous control monitoring and risk mitigation, proactively identifying and addressing control gaps and audit findings.
- Champion automation and process improvements to enhance control efficiency, reduce manual effort, and strengthen audit readiness.
What we're looking for
- Extensive leadership experience in technology risk, audit, or compliance.
- Deep knowledge of SOX ITGCs, PCI DSS, WCAG/ADA, and related compliance mandates; experience with GDPR and SOC2 a plus.
- Strong understanding of IT control frameworks such as COBIT, NIST CSF, and their application to regulatory programs.
- Proven success leading large-scale audits and remediation efforts with both internal and external stakeholders.
- Excellent ability to translate complex compliance concepts for technical and executive audiences; skilled at cross-functional collaboration.
- Ability to identify control gaps, assess risk, and design practical, effective remediation strategies.
You might also have
- Professional certifications such as CISA, CISSP, CRISC, PMP, or equivalent.
- Experience in a Big 4 or large-scale enterprise environment managing technology compliance programs.
Additional information
- Relocation support is not available for this position
- Work visa/immigration sponsorship is not available for this position
Life at Unity
We offer a wide range of benefits designed to support employees' well-being and work-life balance. You can read more about them on our .Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.
As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit .
Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out to let us know.
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.
Your privacy is important to us. Please take a moment to review our and . Should you have any concerns about your privacy, please contact us at DPO@unity.com.
Titre du poste : Gestionnaire Senior, Conformité et Contrôles Technologiques
L'opportunité
Le(la) gestionnaire principal(e) de la conformité technologique jouera un rôle clé en tant que responsable du design, de la mise en œuvre, des tests, de la gestion des preuves et de l'amélioration continue des environnements de contrôle technologique dans le cadre des mandats de conformité pertinents, y compris, sans s'y limiter, la loi Sarbanes-Oxley (SOX), la norme PCI DSS et les directives WCAG. Ce rôle assurera la gestion de tous les engagements avec les partenaires d’audit internes et externes, et adoptera une approche proactive, axée sur les risques, en matière de conformité technologique.Ce que vous allez faire
- Assumer le rôle de responsable et faire évoluer le programme de conformité technologique de Unity, en supervisant le design, la mise en œuvre et l'amélioration continue des contrôles dans le cadre de la SOX, du PCI DSS, du WCAG et d'autres cadres réglementaires.
- Gérer l’ensemble des activités d’audit et d’assurance de bout en bout, agir comme principal(e) point de contact pour les auditeur(rice)s internes et externes, et veiller à la livraison rapide des preuves, des mesures correctives et des rapports.
- Développer et maintenir la stratégie de conformité et la gouvernance, alignant les contrôles technologiques, les politiques et les procédures avec les objectifs commerciaux et la tolérance au risque.
- Intégrer la conformité dans les opérations technologiques, en collaborant avec l'informatique, la sécurité, le développement et le juridique pour garantir une conformité par design dans les systèmes et les processus.
- Assurer une surveillance continue des contrôles et l’atténuation des risques, en identifiant et en traitant de façon proactive les écarts de contrôle et les constats d’audit.
- Promouvoir l’automatisation et l’amélioration des processus afin d’accroître l’efficacité des contrôles, de diminuer l’effort manuel et de renforcer la préparation aux audits.
Ce que nous recherchons
- Expérience en tant que gestionnaire dans les domaines des risques technologiques, de l’audit ou de la conformité.
- Bonne connaissance des ITGC de la SOX, du PCI DSS, du WCAG/ADA et des mandats de conformité connexes ; une expérience avec le RGPD et le SOC2 constitue un atout.
- Bonne compréhension des cadres de contrôle informatique tels que COBIT, NIST CSF, et de leur application aux programmes réglementaires.
- Succès avéré dans la direction d’audits à grande échelle et d’efforts de remédiation avec des parties prenantes internes et externes.
- Excellente capacité à traduire des concepts de conformité complexes pour des publics techniques et cadres & exécutifs ; aptitude à collaborer efficacement avec des équipes interfonctionnelles.
- Capacité à identifier les lacunes de contrôle, à évaluer les risques et à concevoir des stratégies de remédiation pratiques et efficaces.
Vous avez peut-être également
- Certifications professionnelles telles que CISA, CISSP, CRISC, PMP ou équivalent(e).
- Expérience dans un environnement Big 4 ou dans une grande entreprise, en tant que gestionnaire de programmes de conformité technologique.
Information supplémentaire
- Le support à la relocalisation n’est pas disponible pour ce poste
- Un visa de travail ou un parrainage de l’immigration n’est pas disponible pour ce poste
La vie chez Unity
Nous offrons une large gamme d’avantages visant à soutenir le bien-être de nos employé(e)s et favoriser l’équilibre entre vie professionnelle et vie personnelle. Vous pouvez en lire davantage sur notre .Unity [NYSE: U] est la principale plateforme pour créer et développer des jeux ainsi que des expériences interactives. Des créateurs, allant du développeur de jeux aux artistes en passant par les architectes, les concepteurs automobiles, les experts en infrastructure, les cinéastes et plus encore utilisent Unity pour donner vie à leur imagination à travers plusieurs plateformes, notamment mobile, PC et console ainsi que l’informatique spatiale.
Au quatrième trimestre 2024, plus de 70% des 1000 jeux mobiles les mieux classés ont été réalisés avec Unity, et en 2024, les applications créées avec Unity ont enregistré en moyenne 3,7 milliards de téléchargements par mois. Pour plus d’informations, veuillez consulter le site .
Unity est un employeur fier de garantir l’égalité des chances. Nous nous engageons à favoriser un environnement inclusif et innovateur et à célébrer nos employés à travers l’âge, l’éthinicité, la couleur, l’ascendance, l’origine nationale, la religion, le handicap, le sexe, l’identité ou l’expression de genre, l’orientation sexuelle ou tout autre statut protégé conformément à la loi applicable. Si vous êtes en situation de handicap ou avez des besoins spécifiques nécessitant des aménagements pour que votre entretien se déroule dans les meilleures conditions, nous vous invitons à remplir afin de nous en informer et que nous puissions faire le nécessaire.
Ce poste exige que son ou sa titulaire possède une connaissance de l’anglais qui soit suffisante pour lui permettre d’avoir des échanges professionnels verbaux et écrits dans cette langue, puisque l’accomplissement des tâches liées à ce poste nécessite des communications fréquentes et régulières avec des collègues et partenaire situés à l’échelle mondiale et dont la langue commune est l’anglais.
Les chasseurs de têtes et les agences de recrutement ne peuvent pas soumettre résumes/CV par ce site Web ou directement aux superviseurs. Unity n’accepte pas des chasseurs de têtes non sollicités et des résumés (CV) d’agence. Unity ne payera pas d’honoraires à aucune agence tierce ou entreprise qui n’a pas signé d’ententes avec Unity.
La protection de votre vie privée est importante pour nous. Veuillez prendre un moment pour consulter nos politiques de confidentialité pour et les . Si vous avez des questions concernant la protection de votre vie privée, veuillez nous contacter à DPO@unity.com.
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*Note: Certain locations require a good faith disclosure of the base salary range for the role. The actual salary for the successful candidate may differ based on location, experience, and other job-related factors.
Gross base salary$103,000—$154,400 CADThese jobs might be a good fit
Unity Project Manager Design Construction Canada, British Columbia, Area F (McConnell Creek/Hatzic Prairie)
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You will work on the Design and Construction team, reporting to the Head of Real Estate and Workplace, and will partner with the wider WE team and our global business partners to manage the design and build out of our global workspaces. You will also be a key player in helping to evolve our Global Office Expansion workflows, standards, and documentation for the Design and Construction function.
Periodic travel to regional offices, both domestic and international, is required (25 % depending on project requirements).
What you'll be doing- At a high level you will be responsible for overseeing and managing Global Office Expansion projects such as tenant improvements, functional upgrades and office densifications.
- You will collaborate with Unity’s Finance team to create budgets, report cash flow and other financial information, and to ensure that projects are delivered within budget tolerances.
- You will work with Procurement and Legal teams to conduct RFPs (request for proposals) and to select appropriate vendors to partner with Unity on our various projects.
- You will cooperate with our Head of Real Estate and Workplace, as well as other WE leads and internal partners to develop project principles and scopes of work.
- You will lead all internal and external project communications, and keep all partners accountable to high quality and agreed scope and execute projects that meet our global build standards.
- You have a proven track record of delivering successful Tenant Improvement projects, either as part of the Owner’s internal team, or on the vendor size.
- You can articulate the overall project management process as it relates to Design and Construction, and you understand the main vendors and teams required to bring a successful project to fruition.
- You have strong written and verbal communication skills and experience communicating with people on both the Owner and vendor sides. Organisation.
- You are self-directed, well-organised, and pay meticulous attention to detail.
- You thrive in a fast-paced environment, and possess the ability to handle multiple projects simultaneously.
- BA/BS in Business, Engineering, Architecture, Construction, Construction Management, or BA in Art, Visual Arts, Graphic Design, or Interior Design.
- Facilities certification CFM, Project Management Programming (PMP) certification, and IFMA credentials.
- Ability to use AutoCAD or REVIT.
- Relocation support is not available for this position
- Work visa/immigration sponsorship is not available for this position
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
Titre du poste : Gestionnaire de projets de design et de construction
Vous travaillerez au sein de l'équipe de Design et de construction, sous la direction du ou de la gestionnaire de l'immobilier et de l'espace de travail, et collaborerez avec l'équipe WE élargie ainsi qu'avec nos partenaires d'affaires globaux afin de gérer le Design et l'aménagement de nos espaces de travail globaux. Vous jouerez également un rôle clé dans l’évolution de nos processus, normes et documentation pour l’expansion globale des bureaux, au sein de la fonction Design et Construction.
Ce que vous allez faire- À un niveau stratégique, vous serez responsable de superviser et de gérer des projets d’expansion de bureaux à l’échelle globale, tels que les améliorations locatives, les mises à niveau fonctionnelles et la densification des espaces de travail.
- Vous collaborerez avec l’équipe des finances de Unity afin d’établir des budgets, de présenter les flux de trésorerie ainsi que d’autres renseignements financiers, et de veiller à ce que les projets soient livrés dans les limites budgétaires prévues.
- Vous collaborerez avec les équipes d’approvisionnement et Juridique afin de mener des RFP (demandes de propositions) et de sélectionner les Vendeur(se)s approprié(e)s pour établir un partenariat avec Unity sur nos différents projets.
- Vous collaborerez avec notre responsable de l’immobilier et de l’espace de travail, ainsi qu’avec d’autres responsables WE et partenaires internes, afin d’élaborer les principes et les portées des projets.
- Vous serez responsable de toutes les communications de projet internes et externes, et vous veillerez à ce que tous les partenaires soient tenus responsables d’un haut niveau de qualité et du respect de la portée convenue. Vous réaliserez des projets conformes à nos normes de construction globales.
- Vous avez un bilan éprouvé de réalisation de projets d'amélioration locative réussis, que ce soit en tant que membre de l'équipe interne du propriétaire ou du côté du/de la vendeur(se).
- Vous pouvez expliquer le processus global de gestion de projets en ce qui concerne le Design et la construction, et vous comprenez les principaux vendeur(euse)s et équipes nécessaires pour mener à bien un projet réussi.
- Vous possédez de solides compétences en communication écrite et verbale, ainsi qu’une expérience dans la communication avec des personnes tant du côté du propriétaire que du côté du/de la vendeur(se). Organisation.
- Vous êtes autonome, bien organisé(e) et portez une attention méticuleuse aux détails.
- Vous vous épanouissez dans un environnement dynamique et avez la capacité de gérer plusieurs projets à la fois.
- BA/BS en affaires, développement, architecture, construction, gestion de la construction, ou BA en art, arts visuels, conception graphique ou design d'intérieur.
- Certification des installations CFM, certification en gestion de projets (PMP) et accréditations IFMA.
- Capacité à utiliser AutoCAD ou REVIT.
- Le support à la relocalisation n’est pas disponible pour ce poste
- Un visa de travail ou un parrainage de l’immigration n’est pas disponible pour ce poste
Unity [NYSE: U] est la principale plateforme pour créer et développer des jeux ainsi que des expériences interactives. Des créateurs, allant du développeur de jeux aux artistes en passant par les architectes, les concepteurs automobiles, les experts en infrastructure, les cinéastes et plus encore utilisent Unity pour donner vie à leur imagination à travers plusieurs plateformes, notamment mobile, PC et console ainsi que l’informatique spatiale.
Au quatrième trimestre 2024, plus de 70% des 1000 jeux mobiles les mieux classés ont été réalisés avec Unity, et en 2024, les applications créées avec Unity ont enregistré en moyenne 3,7 milliards de téléchargements par mois. Pour plus d’informations, veuillez consulter le site .
Ce poste exige que son ou sa titulaire possède une connaissance de l’anglais qui soit suffisante pour lui permettre d’avoir des échanges professionnels verbaux et écrits dans cette langue, puisque l’accomplissement des tâches liées à ce poste nécessite des communications fréquentes et régulières avec des collègues et partenaire situés à l’échelle mondiale et dont la langue commune est l’anglais.
Gross base salary$125,000—$212,000 USDThese jobs might be a good fit
Boston Scientific R&D Manager Project Management Canada, Quebec, Montreal
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Additional Locations: Canada-QC-Montreal
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About the role:
The R&D Manager, Project Management will lead a team of Project Managers responsible for delivering innovative medical technologies within the Electrophysiology (EP) Capital Equipment business. This role provides leadership and strategic direction across multiple product development programs, ensuring alignment with Boston Scientific’s commitment to improving patient outcomes through meaningful innovation.
Your responsibilities will include:
- Leading and developing a team of R&D Project Managers, including recruiting, hiring, mentoring, and performance coaching.
- Driving cross-functional project execution and ensuring alignment with business priorities, quality standards, and regulatory requirements.
- Overseeing multiple concurrent product development programs (e.g., Class I and II medical devices) through all stages of the product lifecycle.
- Standardizing project management processes, tools, and metrics to improve efficiency and ensure consistency across projects.
- Implementing best practices in time management, cost control, risk management, resource planning, and change management.
- Ensuring compliance with FDA Design Control, ISO 13485, and EU MDR requirements within all projects and documentation.
- Developing and maintaining strong collaboration with cross-functional partners across R&D, Quality, Regulatory, Operations, and Marketing.
- Monitoring project health and taking corrective action when needed to ensure on-time, on-budget delivery.
- Fostering a high-performing, diverse, and inclusive culture where all employees can contribute to their full potential.
- Representing the R&D Project Management function in cross-site and cross-functional leadership discussions.
- Encouraging continuous improvement by staying informed about industry trends, technologies, and emerging tools in medical device project management.
Required qualifications:
- Bachelor’s degree in engineering, science, or a related technical discipline.
- 8+ years of experience in product development within a regulated industry.
- Proven experience in project and program management with a track record of launching and sustaining commercialized products.
- Strong understanding of design control processes, risk management, and regulatory compliance (FDA, QSR, ISO 13485, EU MDR).
- Experience leading cross-functional and multi-site teams.
- Excellent organizational, problem-solving, and communication skills.
- Demonstrated ability to lead through change in a fast-paced, dynamic environment.
- Willingness to travel up to 25–30%.
Preferred qualifications:
- Advanced degree in Engineering, Biomedical Sciences, or Business Administration (MBA).
- Experience managing capital equipment or electromechanical device development programs.
- Formal Project Management certification (e.g., PMP, PRINCE2, or equivalent).
- Experience with Agile or hybrid development frameworks.
- Strong interpersonal skills with the ability to influence, collaborate, and communicate across all levels of the organization.
- Proven ability to drive operational excellence and process standardization initiatives.
À propos du poste :
Le ou la gestionnaire de projets R&D assurera le leadership, la vision et l'orientation au sein de l'équipe de gestionnaires de projets de la division des dispositifs médicaux en électrophysiologie (EP). À ce titre, vous serez chargé de soutenir la croissance et le développement continu de la fonction de gestion de projets R&D, superviser les membres du personnel technique et contribuer à définir et promouvoir l'excellence fonctionnelle. Vous aurez l'occasion d'avoir un impact significatif sur le développement de traitements qui changent véritablement la vie des patients en soulageant des maladies invalidantes.
Vos responsabilités comprendront :
- Diriger et développer une équipe de chefs de projet R&D, incluant le recrutement, la formation, le mentorat et le développement professionnel et le coaching de performance.
- Piloter l’exécution des projets interfonctionnels en assurant l’alignement avec les priorités de l’entreprise, les normes de qualité et les exigences réglementaires.
- Superviser l’exécution de plusieurs programmes de développement de produits simultanés (p. ex. dispositifs médicaux de classe I et II) à toutes les étapes du cycle de vie du produit.
- Normaliser les processus, outils et indicateurs de gestion de projet conformément aux méthodes Stage-Gate, Agile ou hybrides.
- Développer la discipline de gestion de projet R&D de manière transversale en se focalisant sur la gestion du temps, des risques, des ressources, des coûts, et du changement ainsi que d'autres principes de gestion de projet
- Favoriser une culture de responsabilité, de collaboration et d'amélioration continue.
- Assurer la conformité aux exigences réglementaires de contrôle la conception et de la documentation( FDA, ISO 13485 EU MDR)
- Communiquer de manière efficace avec les différents niveaux de direction, ainsi qu'avec les employés opérationnels et techniques.
- Démontrer une aptitude à la performance dans un environnement en constante évolution tout en gérant plusieurs projets simultanément.
- Développer et maintenir une collaboration étroite avec les partenaires interfonctionnels en R&D, Qualité, Réglementaire, Opérations et Marketing et les sites de développement.
- Contribuer à renforcer l'engagement au sein du site et de l'équipe.
- Représenter la fonction de gestion de projets R&D dans les discussions de leadership intersites et interfonctionnelles.
- Promouvoir l’amélioration continue en se tenant informé des tendances du secteur, des avancées technologiques et des nouveaux outils en gestion de projets de dispositifs médicaux.
Qualifications requises :
- Diplôme universitaire en ingénierie, en sciences ou dans une discipline technique connexe (B.Eng, M.Sc. ou MBA privilégié).
- Minimum de 8 ans d’expérience en développement de produits dans une industrie réglementée, de préférence dans le domaine des dispositifs médicaux.
- Expérience démontrée en gestion de projets et de programmes avec un historique de lancements de produits commercialisés.
- Fortes compétences en résolution de problèmes dans un esprit d'équipe.
- Excellentes compétences organisationnelles, en résolution de problèmes et en communication
- Excellentes compétences en documentation.
Qualifications Souhaitées :
- Diplôme supérieur en ingénierie, sciences biomédicales ou administration des affaires (MBA).
- Expérience en gestion de programmes de développement d’équipements capitaux ou de dispositifs électromécaniques.
- Certification formelle en gestion de projet (PMP, PRINCE2 ou équivalent).
- Expérience avec les cadres de développement Agile ou hybrides.
- Solides compétences interpersonnelles avec la capacité d’influencer, de collaborer et de communiquer à tous les niveaux de l’organisation.
- Capacité démontrée à promouvoir l’excellence opérationnelle et les initiatives de standardisation des processus.
Requisition ID: 615988
Minimum Salary: $95600
Maximum Salary: $189800
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see --will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
Compensation for hourly, non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for salaried, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
Compensation for sales roles is governed by Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives).
Our organization is across Canada and has commercial representation in 140 countries.
This job involves regular collaboration with colleagues, clients, and stakeholders across Canada, the U.S., and/or internationally, making proficiency in English essential for effective communication and alignment. English is necessary for engaging with a range of documentation and maintaining effective communication if interacting with external clients or vendors.
As detailed in the job description, this job involves communicating, both verbally and in writing, with other Boston Scientific teams located across Canada, the United States and/or with our international clients and partners. International customers and partners represent an important part of our activities. Based on an evaluation, we have determined that the duties of R&D Manager, Project Management position require knowledge of English in addition to French (oral and written). We also determined that the English language skills already required of other employees do not permit the performance of English language skills tasks related to R&D Manager, Project Management position.
However, in Québec, Boston Scientific limits as much as possible the number of positions for which it requires the knowledge of another language than French. Boston Scientific solely requires proficiency in English where it is necessary for the performance of an employee’s duties.
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
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Boston Scientific Senior Manager Electrical Engineering / Canada, Quebec, Montreal
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About the role:
Rhythm Solutions division, you will be responsible for driving sales of the, a groundbreaking alternative to long-term anticoagulation therapy for patients with non-valvular atrial fibrillation.
In this dynamic field-based role, you will identify and grow new business opportunities, foster long-term customer relationships, and support procedural success through hands-on clinical expertise. You’ll work closely with electrophysiologists, interventional cardiologists, and hospital stakeholders to expand access to Watchman and make a measurable impact on patients’ lives.
Learn how Watchman is transforming patient care:
Your responsibilities will include:
Drive sales performanceby executing territory sales strategies and meeting or exceeding revenue and unit growth targets on a monthly, quarterly, and annual basis
Build strong relationships
Develop account strategies
Support implant proceduresclinically to understand physician preferences and ensure positive patient outcomes
Lead product education efforts, including in-services, product demos, and tailored presentations to hospital staff and clinicians
Develop pricing proposals
by identifying and implementing feasible, value-based solutions
Expand access within hospital systemsby identifying decision-makers and building new contacts across departments
Demonstrate strong clinical and technical aptitudewith deep understanding of Watchman device usage and procedural dynamics
Required qualifications:
Minimum of a bachelor’s degree in a related field
Minimum of 6 years of sales experience, ideally in medical devices calling on cardiology, cath/EP labs, or hospital-based environments
Proven success in territory development, sales growth, and customer relationship management
Preferred qualifications:
Master’s degree or MBA
Experience in structural heart, interventional cardiology, electrophysiology, or related industry
Prior experience supporting implantation procedures in cardiovascular or medical device settings
Technical aptitude and the ability to communicate complex product information clearly
Flexibility to work varied hours and complete a rigorous training program
The anticipated annualized base amount or range for this full time position will be$65,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.
For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
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Forter Senior Manager Customer Support Canada, Ontario, Toronto
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About the role:
We are seeking an experienced and strategicto lead and scale our North American technical support organization. This is a critical role that requires a blend of people management, operational excellence, and forward-thinking program management.
What you’ll be doing:
- Lead and develop: Provide leadership and mentorship to both the local and international teams, fostering a culture of ownership, continuous learning, and professional growth.
- Contribute to strategy: Partner with senior leadership to define and execute the regional support strategy, ensuring alignment with global initiatives and business objectives.
- Drive innovation: Lead the planning and execution of strategic programs, including the evaluation, selection, and implementation of AI and machine learning solutions to enhance support efficiency and customer self-service capabilities.
- Ensure operational excellence: Oversee all technical support operations for the North American market while also partnering with APAC and EMEA leadership for a global experience, ensuring the team consistently meets and exceeds key performance indicators (KPIs) and service level agreements (SLAs).
- Collaborate cross-functionally: Act as a key liaison and advocate for the customer with internal stakeholders, including executive leadership, Product, Engineering, and Sales, to influence product roadmaps and drive resolution for complex issues.
- Uplevel processes: Continuously review, optimize, and standardize support processes, procedures, and documentation to improve scalability, efficiency, and the overall customer experience.
- Serve as a leader:Handle high-profile escalations and act as a senior point of contact for strategic accounts, ensuring swift and effective resolution.
What you’ll need:
- 6+ years of experience in a technical support or customer service leadership role, with experience managing a technical support team.
- Program management expertise: Proven track record in program or project management, specifically with experience leading the implementation of new technologies such as AI, automation, or ticketing system migrations.
- Strategic mindset: Deep familiarity with CRM systems (e.g., JSM, Atlassian, Salesforce) and a strong understanding of how to leverage technology to scale support operations effectively, both regionally and internationally.
- Strong communication: Exceptional communication, presentation, and negotiation skills with the ability to build trust and influence senior-level stakeholders and executives.
- Proven business acumen: An understanding of how support operations impact revenue, retention, and customer lifetime value.
- Leadership: Demonstrated ability to lead, motivate, and manage a diverse and high-performing team in a fast-paced environment.
- Problem-solving: Excellent analytical and problem-solving skills with the ability to make sound decisions under pressure.
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023, )
- Fortune’s Best Workplaces in NYC (2022, 2023 and )
- Forbes Cloud 100 (2021, 2022, 2023,2024 and )
- #3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
- Anti-Fraud Solution of the Year at the Payments Awards ( )
- SAP Pinnacle Awards “New Partner Application Award” (2023)
- Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
Benefits:
- Competitive salary
- Restricted Stock Units (RSUs)
- Matching Retirement Plan
- Comprehensive and generous health insurance, including vision and dental coverage
- Generous PTO policy
- Half day Fridays
Salary Range:+ bonus + equity + benefits
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MongoDB Engineering Manager Query Canada, Ontario, Toronto
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This role will be based remotely in the United States.
We are looking for someone with the following skills- Knowledge of cloud computing platforms (e.g., AWS, Google Cloud Platform, Azure) and operating systems (Linux, Windows, macOS)
- Understanding of the components and potential security weaknesses of large-scale SaaS applications and modern distributed systems architectures
- Experience working closely with defenders to identify and fix problems and develop innovative solutions to detecting potential security issues
- Love to learn; you are motivated to learn about security and tinkering
- Experience communicating with technical and non-technical individuals
- Offensive Security Certified Professional(OSCP) certification, or equivalent
- Develop security tests and assessments based on a solid understanding of MongoDB’s technical environment and services architecture
- Create realistic tabletop exercises based on an up-to-date understanding of threats and vulnerabilities relevant to the MongoDB business
- Continuously test the security features of MongoDB Atlas in order to validate controls and recommend enhancements
- Collaborate closely with detection engineering, vulnerability management, and incident response in order to operationalize the benefits of red team discoveries
- Write detailed summaries and reports for both technical and non-technical / executive audiences
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MongoDB Senior Customer Success Manager Canada, Ontario, Toronto
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This role can be based hybrid out of our Toronto office.
Our ideal candidate will have- 7+ years experience working in Customer Success, Account Management, Client Services or other similarly customer-centric role
- A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
- A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
- The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc
- An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
- Team player and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
- Prior exposure to database, cloud, and infrastructure technology is a plus
- Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
- Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
- Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
- De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
- Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
- Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
- Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
- Document all customer interactions in internal systems, including Gainsight and Salesforce.com
- Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
- Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
- Forecast expected churn and growth to your senior leadership team
- Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
- Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow
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The opportunity
The Technology Compliance Senior Manager will be a pivotal leader responsible for the design, implementation, testing, evidence management, and continuous improvement of technology control environments across relevant compliance mandates, including but not limited to Sarbanes-Oxley (SOX), Payment Card Industry Data Security Standard (PCI DSS), and Web Content Accessibility Guidelines (WCAG). This role will manage all related engagements with internal and external audit partners and drive a proactive, risk-based approach to technology compliance.What you'll be doing
- Lead and evolve Unity’s technology compliance program, overseeing the design, implementation, and continuous improvement of controls across SOX, PCI DSS, WCAG, and other regulatory frameworks.
- Manage end-to-end audit and assurance activities, serving as the primary liaison for internal and external auditors and ensuring timely delivery of evidence, remediation, and reporting.
- Develop and maintain compliance strategy and governance, aligning technology controls, policies, and procedures with business objectives and risk tolerance.
- Embed compliance into technology operations, partnering with IT, Security, Engineering, and Legal to ensure compliance-by-design in systems and processes.
- Drive continuous control monitoring and risk mitigation, proactively identifying and addressing control gaps and audit findings.
- Champion automation and process improvements to enhance control efficiency, reduce manual effort, and strengthen audit readiness.
What we're looking for
- Extensive leadership experience in technology risk, audit, or compliance.
- Deep knowledge of SOX ITGCs, PCI DSS, WCAG/ADA, and related compliance mandates; experience with GDPR and SOC2 a plus.
- Strong understanding of IT control frameworks such as COBIT, NIST CSF, and their application to regulatory programs.
- Proven success leading large-scale audits and remediation efforts with both internal and external stakeholders.
- Excellent ability to translate complex compliance concepts for technical and executive audiences; skilled at cross-functional collaboration.
- Ability to identify control gaps, assess risk, and design practical, effective remediation strategies.
You might also have
- Professional certifications such as CISA, CISSP, CRISC, PMP, or equivalent.
- Experience in a Big 4 or large-scale enterprise environment managing technology compliance programs.
Additional information
- Relocation support is not available for this position
- Work visa/immigration sponsorship is not available for this position
Life at Unity
We offer a wide range of benefits designed to support employees' well-being and work-life balance. You can read more about them on our .Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.
As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit .
Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out to let us know.
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.
Your privacy is important to us. Please take a moment to review our and . Should you have any concerns about your privacy, please contact us at DPO@unity.com.
Titre du poste : Gestionnaire Senior, Conformité et Contrôles Technologiques
L'opportunité
Le(la) gestionnaire principal(e) de la conformité technologique jouera un rôle clé en tant que responsable du design, de la mise en œuvre, des tests, de la gestion des preuves et de l'amélioration continue des environnements de contrôle technologique dans le cadre des mandats de conformité pertinents, y compris, sans s'y limiter, la loi Sarbanes-Oxley (SOX), la norme PCI DSS et les directives WCAG. Ce rôle assurera la gestion de tous les engagements avec les partenaires d’audit internes et externes, et adoptera une approche proactive, axée sur les risques, en matière de conformité technologique.Ce que vous allez faire
- Assumer le rôle de responsable et faire évoluer le programme de conformité technologique de Unity, en supervisant le design, la mise en œuvre et l'amélioration continue des contrôles dans le cadre de la SOX, du PCI DSS, du WCAG et d'autres cadres réglementaires.
- Gérer l’ensemble des activités d’audit et d’assurance de bout en bout, agir comme principal(e) point de contact pour les auditeur(rice)s internes et externes, et veiller à la livraison rapide des preuves, des mesures correctives et des rapports.
- Développer et maintenir la stratégie de conformité et la gouvernance, alignant les contrôles technologiques, les politiques et les procédures avec les objectifs commerciaux et la tolérance au risque.
- Intégrer la conformité dans les opérations technologiques, en collaborant avec l'informatique, la sécurité, le développement et le juridique pour garantir une conformité par design dans les systèmes et les processus.
- Assurer une surveillance continue des contrôles et l’atténuation des risques, en identifiant et en traitant de façon proactive les écarts de contrôle et les constats d’audit.
- Promouvoir l’automatisation et l’amélioration des processus afin d’accroître l’efficacité des contrôles, de diminuer l’effort manuel et de renforcer la préparation aux audits.
Ce que nous recherchons
- Expérience en tant que gestionnaire dans les domaines des risques technologiques, de l’audit ou de la conformité.
- Bonne connaissance des ITGC de la SOX, du PCI DSS, du WCAG/ADA et des mandats de conformité connexes ; une expérience avec le RGPD et le SOC2 constitue un atout.
- Bonne compréhension des cadres de contrôle informatique tels que COBIT, NIST CSF, et de leur application aux programmes réglementaires.
- Succès avéré dans la direction d’audits à grande échelle et d’efforts de remédiation avec des parties prenantes internes et externes.
- Excellente capacité à traduire des concepts de conformité complexes pour des publics techniques et cadres & exécutifs ; aptitude à collaborer efficacement avec des équipes interfonctionnelles.
- Capacité à identifier les lacunes de contrôle, à évaluer les risques et à concevoir des stratégies de remédiation pratiques et efficaces.
Vous avez peut-être également
- Certifications professionnelles telles que CISA, CISSP, CRISC, PMP ou équivalent(e).
- Expérience dans un environnement Big 4 ou dans une grande entreprise, en tant que gestionnaire de programmes de conformité technologique.
Information supplémentaire
- Le support à la relocalisation n’est pas disponible pour ce poste
- Un visa de travail ou un parrainage de l’immigration n’est pas disponible pour ce poste
La vie chez Unity
Nous offrons une large gamme d’avantages visant à soutenir le bien-être de nos employé(e)s et favoriser l’équilibre entre vie professionnelle et vie personnelle. Vous pouvez en lire davantage sur notre .Unity [NYSE: U] est la principale plateforme pour créer et développer des jeux ainsi que des expériences interactives. Des créateurs, allant du développeur de jeux aux artistes en passant par les architectes, les concepteurs automobiles, les experts en infrastructure, les cinéastes et plus encore utilisent Unity pour donner vie à leur imagination à travers plusieurs plateformes, notamment mobile, PC et console ainsi que l’informatique spatiale.
Au quatrième trimestre 2024, plus de 70% des 1000 jeux mobiles les mieux classés ont été réalisés avec Unity, et en 2024, les applications créées avec Unity ont enregistré en moyenne 3,7 milliards de téléchargements par mois. Pour plus d’informations, veuillez consulter le site .
Unity est un employeur fier de garantir l’égalité des chances. Nous nous engageons à favoriser un environnement inclusif et innovateur et à célébrer nos employés à travers l’âge, l’éthinicité, la couleur, l’ascendance, l’origine nationale, la religion, le handicap, le sexe, l’identité ou l’expression de genre, l’orientation sexuelle ou tout autre statut protégé conformément à la loi applicable. Si vous êtes en situation de handicap ou avez des besoins spécifiques nécessitant des aménagements pour que votre entretien se déroule dans les meilleures conditions, nous vous invitons à remplir afin de nous en informer et que nous puissions faire le nécessaire.
Ce poste exige que son ou sa titulaire possède une connaissance de l’anglais qui soit suffisante pour lui permettre d’avoir des échanges professionnels verbaux et écrits dans cette langue, puisque l’accomplissement des tâches liées à ce poste nécessite des communications fréquentes et régulières avec des collègues et partenaire situés à l’échelle mondiale et dont la langue commune est l’anglais.
Les chasseurs de têtes et les agences de recrutement ne peuvent pas soumettre résumes/CV par ce site Web ou directement aux superviseurs. Unity n’accepte pas des chasseurs de têtes non sollicités et des résumés (CV) d’agence. Unity ne payera pas d’honoraires à aucune agence tierce ou entreprise qui n’a pas signé d’ententes avec Unity.
La protection de votre vie privée est importante pour nous. Veuillez prendre un moment pour consulter nos politiques de confidentialité pour et les . Si vous avez des questions concernant la protection de votre vie privée, veuillez nous contacter à DPO@unity.com.
#SEN #LI-LM1
*Note: Certain locations require a good faith disclosure of the base salary range for the role. The actual salary for the successful candidate may differ based on location, experience, and other job-related factors.
Gross base salary$103,000—$154,400 CADThese jobs might be a good fit
