Call Center jobs in Canada
EY Senior Staff Accountant - Center Excellence Assurance Canada, Nova Scotia, Halifax
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You will have the opportunity to bring your knowledge and expertise to our clients in the following key areas
- Business process controls
- Agreed upon procedures and/or specified procedures
- Substantive testing
Your Key Responsibilities
- Analyze business and financial processes to identify risks and improvements in the controls frameworks for the various processes.
- Perform various substantive and analytical procedures to identify errors and/or misstatements.
- Assist clients in strengthening internal controls and business performance.
- Ensure high quality in client service informing supervisors of engagement status and managing staff performance.
- Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services.
- Maintain long-term client relationships and networks.
- Oversee and review staff work products to ensure high quality and support mentorship and growth of team members.
Skills And Attributes For Success
- College and/or University degree/diploma in Business
- Strong written and verbal communication skills
- Comfortable working remotely
- Excellent teamwork skills
- Demonstrated integrity within a professional environment
- Desire to learn and to coach/mentor others through their learning journey
To qualify for the role, candidates must have
- Minimum 3 to 5 years of experience working as an auditor
- Excellent project management skills
- Advanced written and verbal communication skills in English
- A dedication to teamwork and leadership
- Integrity within a professional environment
What we Offer
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
These jobs might be a good fit
Google Data Center Operations Manager Canada, Quebec, Montreal
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Minimum qualifications:
- Bachelor's degree in a technical field or equivalent practical experience.
- 5 years of experience in computing infrastructure, networking, operating systems, or hardware.
- 2 years of experience managing technical teams, vendor or contract management and delivery.
- Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
Preferred qualifications:
- Experience leading and managing projects from initiation to completion and directing operations management initiatives.
- Experience working in data center environments, including building and operating infrastructure, network, compute architecture, life-cycle, and Linux/Unix system administration
- Experience with initiating and executing initiatives in a global environment.
- Experience with developing network architecture.
- Ability of leading and improving Environmental Health and Safety initiatives.
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Google Data Center Technician English French Canada, Quebec, Montreal
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This role is not eligible for immigration sponsorship.
Minimum qualifications:
- Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
- Experience with hardware and operating systems (e.g., Linux), and networking protocols.
- Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
- Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
- Ability to communicate in English and French fluently to support client relationship management in this region.
Preferred qualifications:
- Bachelor's degree or equivalent practical experience.
- Completion of the online Google IT Support Professional Certificate program.
- 4 years of experience in maintenance and monitoring of server systems.
- Experience in project management and leadership.
- Experience working within a data center or network operation center environment.
- Ability to collaborate and partner with teams to overcome tests, and to adapt changes in a dynamic work environment.
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Amazon Senior Electrical Data Center Engineer Colocation Canada, Alberta, Calgary
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You will be able to showcase your in-depth understanding of data center design, engineering, and operations of infrastructure common to data centers, telecommunications facilities and other critical environment infrastructure.
You will be responsible for the following:
Influence AWS’ design and specification requirements to meet our business needs for AWS colocation products.
Investigate and document root-cause failure analysis associated with infrastructure and equipment failures.
Work with vendors and local agencies having jurisdiction to ensure compliance with federal, state and municipal requirements and codes.
Travel to Data Center sites as required - International & Domestic (up to 50%)
Key job responsibilities*This position requires that the candidate selected obtain and maintain an active Reliability Status security clearance with the Government of Canada.*This position requires that the candidate selected obtain and maintain an active Reliability Status security clearance with the Government of Canada.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- 6+ years of data center design, construction, operations, or facility maintenance experience
- 6+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience
- Bachelor's degree in Engineering or a related field
- Knowledge of critical data center mechanical and electrical equipment
- Experience in data center design, construction, operations, or facility maintenance
- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities
- Experience researching new designs, technologies, and construction methods of data center equipment and facilities
Preferred Qualifications
- Professional Engineering or Architectural License
- Knowledge of building codes and regulations for your region
- Experience carrying design concepts through exploration, development, and into deployment or mass production
- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents
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Amazon Engineering Operations Technician EOT Data Center Canada, Alberta, Calgary
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This position requires that the candidate selected obtain and maintain an active Reliability Status security clearance with the Government of Canada.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
Preferred Qualifications
- 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
These jobs might be a good fit
Amazon Data Center Engineering Operations Technician AWS Opportunit... Canada, Quebec
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Key job responsibilities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislationPhysical Requirements:- Regularly lift and/or move up to 39 pounds independently
- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protectionA day in the lifeAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1+ years of electrical or mechanical experience
- 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)
- High school or equivalent diploma
Preferred Qualifications
- 2+ years of Data Center Engineering experience
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EY Strategy & Operations Manager - Strategic Deals Center Canada, Ontario, Toronto
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This role is critical to operationalizing the SDC and ensuring its success across the Canadian market and Super Region.
The Strategy & Operations Manager will be responsible for the setup, governance, and day-to-day operations of the Strategic Deals Center. This individual will provide support to the project management team for large deals, coordinate the SDC governance committee, manage the deal pipeline, and oversee the SDC intake process. The role requires a high level of executive presence, cross-functional collaboration, and operational rigor.
Your key responsibilities
- Establish and maintain governance frameworks aligned with global and Canadian priorities.
- Coordinate the SDC governance committee and ensure alignment with legal, quality, and process refresh initiatives.
- Act as a central point for complex, high-value pursuits, ensuring visibility and status tracking through dashboard management
- Ensure timely execution and stakeholder alignment for SDC deals
- Own the intake process for strategic deals, ensuring qualification criteria are met.
- Interact with stakeholders to ensure correct information for these deals is collected and aligned to needs of the function
- Maintain visibility into the deal pipeline and provide regular updates to leadership.
- Facilitate collaboration across all service lines and sectors to ensure integration of the SDC
- Partner with Creative Services to support the enablement of pursuits
- Prepare and deliver ongoing status reports to senior stakeholders.
- Support internal and external communications in collaboration with the Brand and Marketing teams.
- Engage with other SDCs across Super Regions to share lessons learned and adopt best practices.
- Contribute to the evolution of the global P&CE model through Canadian leadership.
What we look for
- Strong executive presence and ability to influence senior stakeholders.
- Proven project management skills across complex, multi-stakeholder environments.
- Exceptional organizational skills and attention to detail.
- Ability to manage diverse personalities and priorities.
- Comfortable navigating ambiguity
- Experience in sales operations, deal governance, or strategic enablement preferred.
- Interest in an Operations career and willingness to learn on the jobThis role involves interaction with internal and external clients and professionals nationally and globally. Professional competency inthe English language is therefore a requirement of this role. Bilingualism in both French and English is considered an asset.
What we offer
The salary range for this job in British Columbia is $92,300 to $153,800. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.
These jobs might be a good fit
Share
You will have the opportunity to bring your knowledge and expertise to our clients in the following key areas
- Business process controls
- Agreed upon procedures and/or specified procedures
- Substantive testing
Your Key Responsibilities
- Analyze business and financial processes to identify risks and improvements in the controls frameworks for the various processes.
- Perform various substantive and analytical procedures to identify errors and/or misstatements.
- Assist clients in strengthening internal controls and business performance.
- Ensure high quality in client service informing supervisors of engagement status and managing staff performance.
- Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services.
- Maintain long-term client relationships and networks.
- Oversee and review staff work products to ensure high quality and support mentorship and growth of team members.
Skills And Attributes For Success
- College and/or University degree/diploma in Business
- Strong written and verbal communication skills
- Comfortable working remotely
- Excellent teamwork skills
- Demonstrated integrity within a professional environment
- Desire to learn and to coach/mentor others through their learning journey
To qualify for the role, candidates must have
- Minimum 3 to 5 years of experience working as an auditor
- Excellent project management skills
- Advanced written and verbal communication skills in English
- A dedication to teamwork and leadership
- Integrity within a professional environment
What we Offer
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
These jobs might be a good fit
