Jobs in Canada, Vaughan

Job Description:

Department Overview:

Job Description:

In this role, you will:

· Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

· Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

· Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

· Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

· Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

· Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities

· Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Undergraduate degree or equivalent is an asset.

· Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

· Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

· A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

· A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

Department Overview:

Job Description:

In this role, a typical day may look like:

· Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

· Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

· Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking

· Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

· Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

· Participate in the timely and accurate completion of business processes and procedures

· Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

· Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months

· Post-Secondary or Undergraduate degree (in related field) preferred

· Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

· Knowledge of banking solutions and processes to advise customers

· A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

· A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

This position reports to the Unit Leader and interfaces with Commercial Credit Risk Management on a frequent basis. The Manager Commercial Services (MCS) is the face of the Bank in the market that they serve.

• The MCS is responsible for managing a group of Account Managers, overseeing credit and operational risk as well as their team's sales growth.
• The MCS is a trusted advisor who assists Account Managers in structuring and packaging practical and competitive solutions that demonstrate an understanding of clients unique financing, cash management and business support needs. This includes reviewing the due diligence, pricing and terms of credit, and ongoing credit reviews and risk ratings that reflect knowledge of Bank policies and procedures. With respect to business development the MCS continually develops and broadens relationships with existing customers by cross-selling relevant and value-added financial products and services.
• It is also a priority to build new relationships through referrals from customers and other sources.
• To enhance their profile and that of the Bank the MCS will also cultivates relationships with a few key external referral sources and participates in industry and community activities.

Job Requirements:

• Undergraduate degree and/or over 7-10 years of relevant experience
• Deep knowledge of industry with expertise on risk and control functions
• Comprehensive knowledge of business and operational functions supported process management and related processes.
• Extraordinary leadership and planning skills to handle teams with functional diversity and complexity and multiple points of internal and external contact.
• Dexterous in using productivity tools and end-user software including MS Office suite.
• Strong communication skills with a positive approach that can liaise with cross functional teams, colleagues, partners, and employees.
• Robust organizational and team management skills with the ability to work in a demanding environment and handle multiple deadlines and changing priorities.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

Job Description:

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise in creating meaningful and memorable customer experiences. In this role, you would: · Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives. · Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed · Collaborate with One TD partners to help all customers in a way that suit their needs best · Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required · Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience · Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues · Administer complex daily branch administrative duties · Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines · Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed · Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly

Job Requirements:

· Undergraduate degree and/or over 3 years of relevant work experience

· Sound knowledge of processes management, business and operational functions including banking solutions and concepts.

· Proficiency in software tools including MS Office, and internet application

· Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way.

· A go-getter with strong organizational, planning and time management skills

· A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

Department Overview:

Job Description:

In this role, a typical day may look like:

· Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

· Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters

· Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking

· Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management

· Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

· Participate in the timely and accurate completion of business processes and procedures

· Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics

· Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Job Requirements:

· High School diploma and/or 1+ years of relevant experience

· Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months

· Post-Secondary or Undergraduate degree (in related field) preferred

· Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet

· Knowledge of banking solutions and processes to advise customers

· A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills

· A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Job Description:

Department Overview:

Job Description:

In this role, you are expected to:

· Play a key role in advising customers of high-level financial solutions from a range of available investment and credit banking solutions

· By asking thoughtful financial questions, engage with customers and create positive experiences to retain and deepen relationships

· Act as a point of contact for the frontline staff in handling customer problems

· Maintain professional space in common areas as per marketing and regulatory guidelines

· Work closely with existing and prospective customers to provide financial reviews, discuss portfolio updates and suggest additional personalized solutions based on their financial goals

· Stay knowledgeable about emerging issues, evolving regulations and industry codes of conduct as well as participate in process improvement opportunities to protect the interests of the organization

· Strive to achieve and improve service level agreements and productivity targets

· Ensure documents are prepared consistent with relevant regulations and in a way properly reflecting business intentions

· Participate fully as a team member, help build a positive and diverse work environment, willingly assist and mentor others in the completion of work activities, and address communication issues efficiently

Job Requirements:

· High school diploma and/or 1 year of relevant experience

· Post-Secondary or Undergraduate degree in related field is an asset

· Completion of IFIC or equivalent required

· CFSA must be completed within 12 months, if hired

· Real estate secured lending and/or investment experience an asset

· Sound knowledge of advanced investing and credit processes, banking solutions and concepts in order to provide

· Proficiency in software tools including MS Office, and internet application

· Tactful communicator able to exchange ideas and customer information in a concise and logical way

· A self-initiator with strong organizational, planning and time management skills

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Nike Job Description Canada Athlete and Retail Operations Manager

As an Athlete and Retail Operations Manager, you will contribute to Nikes success by providing knowledge and expertise to elevate the leadership and coaching

capabilities of the upper field organization and 3rd party partners.

This is a field-based position, covering Canada. Role requires travel to locations across Canada and Quarterly meetings with Business Operations including periodic

Putting Your Best Foot Forward

• Four years of customer-facing retail or hospitality experience
• Three years leadership experience
• Proficient in Microsoft Office and retail business systems
• Valid Passport for periodic travel to the United States
• Resides within a commutable distance (less than 50 miles) of Canadian Head Quarters

What You’re Responsible For

• Supports multiple departments or large teams, and/or major projects/programs/external customers.
• Works with novel information and can convey complex information across cross-functional and senior leadership audiences.
• Utilizes expertise to understand complex issues and implications.
• Provides thought leadership within their own discipline and is recognized as a subject matter expert.
• Synthesizing WHQ (World Head Quarters) driven store operational programs and tools along with their business impacts to upper field leadership.
• Accountable for the socialization of new field programs and tools.
• Lead training of new operational store processes and standards for store leaders.
• Responsible for operational education of Retail teams inclusive of teaching the standard of excellence for organizational processes and programs.
• Supporting Retail teams with operational issues by taking appropriate partnership to find solutions.
• Reinforcing safety and operational standards through the execution of Nike Swoosh Standards.
• Serves as the functional leader in field implementation of operational policy and process.
• Provides and supports the operational strategy for the Retail Operations Captains (ROC) Firstline Program.
• Acts as conduit for field operational excellence with cross functional teams at WHQ and with external partners.
• Lends their operational expertise for successful creation, development and implementation of new and emerging Nike initiatives and programs.
• Maintains territory cross functional partnership to communicate and influence operational consistency.
• Embraces and leads change through proficient use of company communication platforms, processes and systems.
• Provides cross functional partnership in operational planning, prioritization, and implementation to support clear and consistent communication and execution of Nike Priorities.

Key capabilities

• Business acumen and problem solving
• Engages and inspires to focus on top priorities
• Prioritizing and planning
• Leading through business complexity across multiple models and maturity state
• Fosters effective teamwork
• Strategic thinking
• Instills Trust
• Drives Clarity
• Embraces and leads change
• Ensures accountability
• Challenges the status quo
• Demonstrates leadership agility
• Champions agrowth mindset

Who You’ll Parter With

• VP Stores and Services
• SDBO
• NASO and Global Operations
• NAX Training and Onboarding and Global NAX
• NAX Firstline Programs
• SDOS
• MSC
• Governance
• Communications
• Human Resources
• TLPD
• DLPM
• External Partners

Rewarded for a Job Well Done

• Health, Wellness and Dental Benefits Insurance
• Tuition Reimbursement program, Employee Assistance Program, Retirement Savings Plan Match
• Accrued Paid Time Off and Holiday Pay
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Discounts for you and your family