Technical Support jobs in Australia
EY Lead .Net Support Engineer - Team Leader Australia, Victoria, Melbourne
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As our
In addition to leading the team you will also be required to support web applications and some cloud infrastructure for clients across Australia. This role would suit someone who has had some developer experience and looking to further their career in the software development field as a senior .Net Developer.
This is a hybrid position based in Naarm – Melbourne.
Your key responsibilities
- Lead and mentor a small .NET Support team, fostering a collaborative and supportive environment.
- Resolve client requests in a timely manner based on agreed delivery dates
- Monitor client requests (Email, ITSM Tickets, Phone calls)
- Conduct investigations into incidents to ensure they are not repeated
- Support Service Delivery Manager’s to create monthly operational reports as required
- Escalate any operational issues needing attention to SDM’s, Senior Staff or the Lead - Application Management Services
- Prepare for client meetings, including review and knowledge of current and backlog tickets
- You will also be involved in incident management, be available for “on call duties” for up to 2 weeks per month.
- Maintain accurate and up-to-date technical documentation and processes of client platforms
- Assist in the preparation of new proposals or pitch decks for prospective clients
Skills and attributes for success
- Proficiency in .NET Framework / .NET Core, with a solid understanding of C# and the .NET ecosystem.
- Experience with ASP.NET MVC / Web API for building and maintaining web applications and APIs.
- Basic front-end skills in HTML, CSS, and JavaScript for CMS template customization.
- Ability to write and understand SQL queries, stored procedures, and database structures.
- Familiarity with CMS platforms such as Sitecore, Kentico, Sitefinity, or Umbraco.
- Experience with version control systems like Git and tools such as GitHub or Azure DevOps.
- Knowledge of ITIL principles or certification, along with a background in DevOps.
you
At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
- Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
- Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
- A comprehensive benefits package : From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally
- Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.
Acknowledgement of Country
Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.
© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.
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Unity Senior Technical Program Manager - Production Verification Australia, Tasmania, Hobart
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- Collaborate with key stakeholders to define project scope, objectives, and results, and provide clear progress updates.
- Monitor project progress, manage risks, remove roadblocks, and implement efficiency improvements.
- Lead and motivate multi-functional technical teams across all PV phases, fostering collaboration and effective written/verbal communication.
- Build expertise in Unity development workflows and cloud services, enabling you to confidently, open, build, assess, and discuss Unity projects.
- Champion production quality by ensuring PV scores reflect readiness and deliver value to customers.
- Bachelor's degree in Computer Science, Information Technology, Engineering, Technical. Art or a related field, or equivalent experience.
- Proven experience in leading and delivering complex technical projects.
- Experience in the gaming industry - ideally, you will have built games/projects within the Unity Editor.
- Strong program and project management skills, including strategic planning, operating plans, internal communications, and proficiency in Agile and Waterfall methodologies.
- Analytical and problem-solving abilities to identify challenges early, develop effective solutions, and maintain momentum in high-pressure environments.
- Effective written/verbal communication and collaboration skills, with the ability to translate technical concepts for diverse audiences and foster productive stakeholder relationships.
- Commitment to continuous learning and growth, staying current with evolving Unity technologies, industry trends, and production best practices.
- Experience with Unity’s Editor, Cloud, and/or Grow services
- Relocation support is not available for this position
- Work visa/immigration sponsorship is not available for this position
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
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Unity Technical Program Manager Australia, Tasmania, Hobart
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You will work with some of the most exciting and market leading gaming customers to help shape the future of their products for millions of gamers. There may also be some essential travel involved in the Brighton region.
What you'll be doing- Working with internal and external stakeholders to evaluate, propose solutions, and deploy teams to deliver on project or initiative goals
- Aligning with engineering and technical art leaders on resource allocation and staffing for key customer game productions.
- Supporting a diverse global team, fostering collaboration and ensuring consistent delivery of high-quality results.
- Effectively documenting and reporting on project health and publishing status throughout all major stages of game development.
- Developing and implementing strategies for optimising project workflows and improving overall team efficiency.
- Reporting to Unity leadership staff on customer relationship opportunities and risks, as well as technology and product improvement opportunities derived from our collaborative productions.
- Proven experience in project or program management within the gaming or technology industry, with a strong track record of leading complex, multi-stakeholder projects.
- Exceptional leadership and team management skills, with experience in guiding diverse, global teams.
- Strong understanding of game development processes and the ability to translate customer needs into actionable project plans.
- Excellent communication and interpersonal skills, with the ability to present complex information clearly to executive staff and key stakeholders.
- Experience with project management tools and methodologies, and a commitment to continuous improvement.
- A passion for gaming and technology.
- Worked in a game production environment.
- Additional language skills
- Ability to travel within the EMEA region.
- A degree in Computer Science, Business or similar.
- Relocation support is not available for this position
- Work visa/immigration sponsorship is not available for this position
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
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Google Staff Technical Writer AI Data Australia, New South Wales, Sydney
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience in management consulting, business operations, business strategy, investment banking, or digital ads business.
Preferred qualifications:
- Experience in government regulatory engagements.
- Ability to work in a changing environment.
- Ability to execute and balance quality with speed.
- Ability to work with people from different backgrounds.
- Excellent problem-solving skills with the ability to present problem statements, perform data analysis and investigations, and provide recommendations that drive commercial value.
- Excellent communication and executive collaborations skills.
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Amazon Support Engineer Ops Tech Solutions OTS Australia, Victoria, Melbourne
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Key job responsibilities
- Architect and implement sophisticated network infrastructure solutions.
- Lead and actively participate in technical project implementation such as Network stack modernization.
- Provide expert-level resolution for complex technical challenges while maintaining system reliability, including Network outages and performance issues.- Own and manage critical network and system configurations across AU wide.What's On Offer
- Competitive compensation packages including paid comprehensive health insurance.
- Investment in your growth through advanced technical certifications.- Platform to develop others while advancing your technical expertise.
- Access to the most advanced technology and innovation in the field.
Basic Qualifications
- 3+ years of enterprise IT experience with proven technical expertise.
- Comprehensive knowledge of networking technologies (TCP/IP, OSPF, BGP, VLANs).
- Strong background in implementing network security solutions.
- Hands-on Linux systems administration expertise.
- Extensive Windows Server environment experience.
- Practical experience with Cisco enterprise equipment.
- Experience managing mission-critical infrastructure.
- Flexibility for shift work and on-call responsibilities.
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Amazon Data Center Technical Operations Engineer Australia, New South Wales, Sydney
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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Role location: Sydney, NSW
- Application dates: 13 Oct 2025 - 11 Nov 2025
- Full-time, permanent role
- Participate in a 24/7 rotating shift pattern
- Undertake and support management of both routine maintenance and emergency service of a variety of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
- Installation of new rack capacity and provisioning of power/cooling
- On-site management of contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation
- Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance. Manage the facility’s assets
- Generate change management requests & incident management tickets for all facility related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability as well as assist in the design implementation, commissioning and build out of new data center facilities.A day in the life
At today's large-scale data centers, you will be involved in:- Work schedule changes depending on specific site needs. Shifts are 12-hours and will rotate on a predefined schedule- Assist in troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLA)- Perform rack installs, rack decommissioning, and facility management- Provide operational readings and key performance indicators to make sure uptime is maintained- On-site management of contractors, subcontractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience in electrical or mechanical engineering
Preferred Qualifications
- Experience in a data center or other critical environment
- Experience in vendor management
- Experience developing MOPs and SWMS for planned works
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Amazon Data Center Support Engineer Australia, Victoria, Melbourne
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Possessing a deep understanding of AWS products and services, as a Data Architect you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS.As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- 3+ years of experience in cloud architecture and implementation, preferably with AWS
- 3+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience
- 3+ Experience delivering cloud projects or cloud based solutions
- Able to communicate effectively in English, within technical and business settings.
- Bachelor's degree in Business, Computer Science, or related field
Preferred Qualifications
- 3+ years of external or internal customer facing, complex and large scale project management experience
- Proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- Experience with automation and scripting (e.g., Terraform, Python)
- Expertise in performance optimization and cost management for cloud environments
- Ability to manage multiple projects and priorities in a fast-paced environment
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
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Share
As our
In addition to leading the team you will also be required to support web applications and some cloud infrastructure for clients across Australia. This role would suit someone who has had some developer experience and looking to further their career in the software development field as a senior .Net Developer.
This is a hybrid position based in Naarm – Melbourne.
Your key responsibilities
- Lead and mentor a small .NET Support team, fostering a collaborative and supportive environment.
- Resolve client requests in a timely manner based on agreed delivery dates
- Monitor client requests (Email, ITSM Tickets, Phone calls)
- Conduct investigations into incidents to ensure they are not repeated
- Support Service Delivery Manager’s to create monthly operational reports as required
- Escalate any operational issues needing attention to SDM’s, Senior Staff or the Lead - Application Management Services
- Prepare for client meetings, including review and knowledge of current and backlog tickets
- You will also be involved in incident management, be available for “on call duties” for up to 2 weeks per month.
- Maintain accurate and up-to-date technical documentation and processes of client platforms
- Assist in the preparation of new proposals or pitch decks for prospective clients
Skills and attributes for success
- Proficiency in .NET Framework / .NET Core, with a solid understanding of C# and the .NET ecosystem.
- Experience with ASP.NET MVC / Web API for building and maintaining web applications and APIs.
- Basic front-end skills in HTML, CSS, and JavaScript for CMS template customization.
- Ability to write and understand SQL queries, stored procedures, and database structures.
- Familiarity with CMS platforms such as Sitecore, Kentico, Sitefinity, or Umbraco.
- Experience with version control systems like Git and tools such as GitHub or Azure DevOps.
- Knowledge of ITIL principles or certification, along with a background in DevOps.
you
At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
- Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
- Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
- A comprehensive benefits package : From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally
- Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.
Acknowledgement of Country
Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.
© 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation.
These jobs might be a good fit
