Data Manager jobs in Australia

Responsibilities

• General Manager (GM) for eBay Commerce Australia Pty. Ltd. (eCA), eBay’s regulated Australian payments entity. Represent eBay externally with regulators, government officials and industry bodies.

• Drive the development of regulatory frameworks to comply with the Australian Financial Services Licence including governance, policies and controls, operational risk management, safeguarding funds and regulatory reporting.

• Define and implement a strategy to deliver strong, clear governance across eCA as required by external regulations and internal eBay policies.

• Lead eCA Board meetings (agenda, materials, and minutes). Ensure the Board is fully equipped to supervise the business of the entity and its financial affairs.

• Develop detailed understanding and aligned plans for all activities performed by the entity to anticipate and mitigate risks.

• Chair management meetings, monitoring and urgently closing out issues across the entity. Foster a culture of learning to drive continual improvements.

• Supervise service levels as detailed in eBay Support Agreements and external contracts. Champion improvements to service levels across eBay and key 3rd parties through predefined channels.

• Act as a key representative for eCA for audits & ensuring detailed planning and preparation ahead of time and Management Action Plans are completed. Work with Enterprise Risk Management as part of the ERM monitoring program.

• Stay ahead of financial services & regulatory requirements, advising the business on opportunities and risks from a changing payment landscape.

• Deeply understand the regulatory requirements on eBay’s product design. Integrate cross functionally, working closely across Legal, Compliance, Tax, Privacy, Sourcing, Auditors, Finance, Product, Risk, Payments, and senior management to ensure current regulatory requirements are understood as they apply to eBay and fulfilled with future requirements adequately planned for.

Job Requirements

• Ability to work in a dynamic, fast paced environment and to influence cross functionally, act quickly, and conclusively with outstanding attention to detail.

• Effective executive level communicator with strong diligence, documentation, and executional follow through.

• Sound experience working with regulators and expertise in payments/ financial services with an ability to apply regulatory requirements to functional applications.

• Commercial outlook with ability to assess comprehensive impacts to the business.

• Strategic and creative problem solver with self-confidence, ‘can do’ attitude, sound judgement and a good sense of humour.

• Consistent track record leading sophisticated projects across large and distributed organisations.

• Ability to thrive in a fast-paced, dynamic environment, comfortable leading with ambiguity

• Highly collaborative and a standout colleague.

Experience and Qualification

• Completed a Bachelor’s Degree or equivalent in Banking, Finance, Accounting or other relevant areas.

• Worked with a company which has an AFSL (or an authorised representative of an AFSL). Responsible Manager experience is must-have .

• Experience in financial product advice, including drafting financial services guides, product disclosure statements (or like offer documents), merchant terms and conditions, overseeing the provision of financial product advice in relation to payment facilities on a day-to-day basis, or the development of advice templates,

• Experience in financial/remittance services, including reviewing application / onboarding requirements, attending to funds settlement processes, configuring payment gateways, attending to transaction processing, or assisting merchants / clients to maintain compliance with payment card network rules and regulations.

• Oversee day-to-day facilities operations, including both hard and soft services (e.g., maintenance, janitorial, events, catering, etc.).
  

• Manage small- to medium-scale facilities projects, ensuring timely delivery within scope and budget.
  

• Foster a proactive service culture, ensuring prompt and effective resolution of workplace maintenance and service issues.
  

• Regularly visit regional offices to audit performance and ensure consistency in service quality.
  

• Develop, manage, and report on both expense and capital budgets, in close collaboration with Finance.
  

• Act as a primary liaison with a variety of stakeholders including Security, HR, IT, Procurement, Real Estate, Space Planning, Design & Construction, EH&S, Legal, and Brand teams.
  

• Partner with business unit leaders and third-party vendors to ensure efficient and safe workplace operations.
  

• Identify and drive initiatives to enhance service delivery, reduce costs, and optimize operational performance.
  

• Develop and implement standardized facilities management practices and tools to ensure consistency and efficiency across all regional locations.
  

• Excellent interpersonal and communication skills, with a strong service-oriented mindset.
  

• Proven ability to influence without authority and collaborate across diverse functional groups.
  

• Financial acumen with experience in facilities budget development and oversight.
  

• Demonstrated success managing teams across multiple locations.
  

• Trusted and persuasive communicator who can build strong relationships with senior leaders, team members, and external vendors.
  

• Experience managing facilities within fast-paced, technology-driven environments.
  

• Proactive and results-oriented with a high level of accountability and follow-through.
  

• Skilled in vendor management with a focus on performance and customer satisfaction.
  

• BA/BS degree preferred in Facilities Management, Hotel Management, Mechanical/Electrical Engineering, Architecture, Design, or Business Administration.
  

• 7+ years of facilities management experience, ideally in a technology company setting.
  

• 5+ years of people management experience (direct or indirect), with demonstrated leadership in dynamic office environments.
  

• Ability and willingness to travel frequently across regional office sites.
  

You will report to the Regional Sales Director

• Partner with sales account managers, pre-sales consultants, Partner Sales staff, and professional services colleagues in the expansion of sales within all accounts, while building relationships with main decision makers.
• Navigate a complex, enterprise sales environment to understand customer needs and promote/develop business propositions for their specialist area of our product portfolio.
• Use account planning and management skills to address customer needs and with competitive solutions.
• Follow up on leads generated by business development, inside sales, marketing and partners and qualify the funnel of opportunities, and create new pipeline with prospecting efforts.
• Documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments).
• Accountable for accurate forecasting and regular quarterly revenue delivery for specialist product area.
• Communicate company news/product updates to existing customers and prospects
• Identify and define use cases for Informatica products.
• Coordinate through initial launch of use cases on Informatica platforms.
• Address Client satisfaction and issues until resolved. This will include coordinating other teams that work with each Client.
• Manage the onboarding process for new select Informatica Clients.
• At this level, incumbents will have expert-level knowledge of selling our products and services, with expertise of their specialization.
• Assigned opportunities/engagements are typically larger and of the most complex nature, where attributed expected revenue retirement would be higher than lesser-scoped sales specialist roles.
• You sell-to and work with executive-level customer decision makers, to include up to CXO levels.))

• Hold expert-level experience and use professional concepts and our goals to resolve complex issues in creative ways.
• Deep industry understanding of a customer's decision-making process, goals, strategies, and our goals.
• Expert-level experience establishing communication and engagement with prospects at all levels of customer engagement.
• Complete, "big-picture" understanding of the business and technical contexts of main accounts.
• Driven, who exudes leadership on account set and compels others to get on board.
• Familiar with consultative effectiveness and establishing trust with internal and external customers.
• Knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and Business Intelligence software concepts and products.

• BA/BS or equivalent educational background.
• Minimum 8+ years of relevant professional experience.

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

The role reports to the Regional Sales Director.

Your Role Responsibilities? Here's What You'll Do

• Expand sales within existing large customer accounts while building relationships with decision-makers.
• Develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the value/benefits of Informatica's solutions to customer requirements.
• Documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments).
• Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
• Collaborate with Marketing to develop a plan for the accounts, including events, seminars, and roadmap sessions.

What We'd Like to See

• Holds expert-level experience and uses professional concepts and our goals to resolve complex issues in creative ways.
• Deep industry knowledge of a customer's decision-making process, goals, strategies, and our goals.
• Complete, "big-picture" understanding of the business and technical contexts of main accounts.
• Exudes leadership on account set and compels others to get on board.
• Great at consultative effectiveness and establishing trust with internal and external customers.
• Knowledge of selling SaaS, Data Warehousing, Database, and Business Intelligence software concepts and products.

Role Essentials

• Promote Informatica's products, maximizes brand recognition and mindshare at all levels, and publicize success stories.
• Provide customer feedback to team members for product, systems, and process improvements.
• At this level, incumbents will have expert-level knowledge of selling our products and services.
• Assigned accounts will be of the most complex nature and will take a strategic salesperson who is used to working with larger organizations
• Account Executives sell-to and work with executive-level customer decision makers, including up to CXO levels.
• BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
• Minimum 8 years of relevant professional experience

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit