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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Ensure customers maximize their return on investment by guiding onboarding, driving adoption, and fostering satisfaction and advocacy.
Ensure customers are measurably satisfied with the service and proactively communicate refresh needs and available options.
Build trusted advisor relationships with customer stakeholders, executive sponsors, and partners to maximize adoption and business value.
Serve as the first line of defense in customer support, coordinating with engineering teams for timely resolution of issues and becoming a Subject Matter Expert over time.
Maintain ongoing communication with customers regarding service offerings, updates, events, and act as the primary point of contact for feedback.
Advocate for customers internally to influence product roadmap, service improvements, and best practices.
Ensure continual communication with customers on Unit 42 messaging, current and offerings updates, events, main points contact within Unit 42, and touchpoint for all feedback from our customers
Manage performance metrics including CSAT, renewal rate, referenceability, adoption, consumption, and customer engagement. Identify renewal risks and work with internal teams to remediate.
Your Experience
4+ years of relevant experience in customer success, consulting, post-sales technical account management, or similar roles, with experience in cybersecurity
Proven experience building and executing customer engagement programs in an evolving organization.
Strong consulting and project management skills, with a track record of acting as a trusted advisor to drive business value.
Experience managing escalations, balancing customer expectations, and negotiating successful resolutions.
Highly data-driven, with a focus on metrics, process adherence, and continuous improvement.
Ability to drive consistent engagement processes across a portfolio of customers.
Excellent communication and interpersonal skills to build relationships with technical and non-technical stakeholders.
Team player with high integrity, accountability, and a customer-first mindset.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $110,800 - $179,200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Career
As a Windows Low Level Engineer in Prisma Access, you will be responsible for Architecting, designing and building the new generation of Prisma Access agent, re-imagining how remote work looks like
Your Impact
Your Experience
All your information will be kept confidential according to EEO guidelines.
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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Career
You will report to the global sales leader for Prisma Browser and will work closely with the founders of Prisma Browser; formerly Talon.
Your Impact
Exciting opportunity to be a leader on the fastest growing team where experience meets cutting-edge solutions.
Lead, coach, and develop a team of high-performing sales specialists to achieve and exceed revenue targets.
Cultivate a culture of accountability, innovation, continuous learning and a customer-centric approach within the sales team.
Lead from the front. Engage in executive-level discussions with CIOs and CISOs in North America, translating complex cybersecurity solutions into clear business value propositions.
Collaborate with internal stakeholders, including sales engineers, product, marketing, R&D, BDR and alliances, to support deal execution and customer success.
Develop and implement data-driven sales strategies, leveraging forecasting and pipeline management tools to optimize team performance.
Your Experience
10+ years of field sales experience in cybersecurity, with at least 5 years in a director and above role.
Proven ability to lead and develop high-performance sales teams in a high-growth environment with a large quota/deals
Strong understanding of complex solution sales methodologies, value selling and enterprise buying processes with operational discipline
Experience selling SASE, SWG, SSE, EDR or CASB solutions is highly preferred.
Established relationships with F500 security decision-makers (CIOs, CISOs) and the ability to drive strategic conversations.
Expertise in channel and partner sales strategies, with a deep understanding of go-to-market models.
Ability to thrive in a fast-paced, matrixed sales organization with a focus on continuous expansion and customer success
“Whatever it takes” attitude and motivation to deliver above quota performance
Desire and ability to travel domestically as needed to support team members, engage strategic customers and business needs.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $414000 - $482925. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.
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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Career
We are seeking development-heavy Site Reliability Engineers (SREs) who are passionate about bringing new ideas to all facets of DevOps and operational excellence within our Internet security infrastructure product portfolio. This key role requires strong technical expertise to design, build, maintain, and scale production services and server farms, with an emphasis on applying development skills to automate and optimize complex infrastructures for large-scale global product deployments across multiple cloud platforms. As an SRE, you will take end-to-end ownership of your focus areas, driven to solve problems at every level of the stack, and participate in all phases of the product lifecycle—from initial design and development through testing and deployment—while collaborating seamlessly with multi-functional teams, including developers, product managers, and QA, to achieve a common operational goal.
Your Impact
Build Terraform to deploy infrastructures and services to multiple cloud platforms.
Build automation for provisioning and operating infrastructure at a massive scale using Python or Go code
Work with Dev/QA teams to build pipelines and automation for delivering and deploying applications to production
Build observation (logging, metrics, alerting) systems to make sure system works well.
Design and implement the infrastructure to ensure applications align with infrastructure requirements, focusing on scalability and reliability
Collaborate with PMs to deliver compliances (SOC2, Fedramp, IL5) and establish a vision for continuous improvement.
On-call Support and Incident Resolution
Participate in occasional on-call rotations to support the infrastructure
Investigate incidents, formulate hypotheses, and identify root causes to solve issues promptly
Write postmortem reviews and provide remediation recommendations
Your Experience
Bachelor's or higher degree in Computer Science, Engineering, or related field or equivalent military experience required
3+ years of experience in DevOps, SRE, or related roles.
Cloud Experiences: GCP/AWS/OCI/Azure.
Container Docker, Kubernetes operational experiences.
Knowledge of TCP/IP, DNS, HTTP, GRPC
Proven experience in designing, implementing, and maintaining scalable and reliable infrastructure
Strong proficiency in automation scripting and infrastructure as code (IaC)
Excellent problem-solving skills and the ability to troubleshoot complex issues
Effective communication skills, both written and verbal
Experience working in collaborative, cross-functional environments
Python/Go programming
Additional Requirements
Availability for occasional on-call support
Willingness to engage with customers directly and represent the technical aspects of the product
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
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You will be exposed to High-Speed I/O protocols such as PCIe, DDR5, and PAM4 Ethernet, which are a part of our Ethernet Infrastructure Processing Unit (Intel IPU) and Foundation NIC (FNIC) Ethernet product lines.
In this position:
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Your expertise will transform our infrastructure and deployment. You'll design scalable cloud architectures to accelerate innovation, champion a world-class DevOps culture to empower developers, and build the foundation for our future growth.
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
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This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
These jobs might be a good fit

Share
Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Ensure customers maximize their return on investment by guiding onboarding, driving adoption, and fostering satisfaction and advocacy.
Ensure customers are measurably satisfied with the service and proactively communicate refresh needs and available options.
Build trusted advisor relationships with customer stakeholders, executive sponsors, and partners to maximize adoption and business value.
Serve as the first line of defense in customer support, coordinating with engineering teams for timely resolution of issues and becoming a Subject Matter Expert over time.
Maintain ongoing communication with customers regarding service offerings, updates, events, and act as the primary point of contact for feedback.
Advocate for customers internally to influence product roadmap, service improvements, and best practices.
Ensure continual communication with customers on Unit 42 messaging, current and offerings updates, events, main points contact within Unit 42, and touchpoint for all feedback from our customers
Manage performance metrics including CSAT, renewal rate, referenceability, adoption, consumption, and customer engagement. Identify renewal risks and work with internal teams to remediate.
Your Experience
4+ years of relevant experience in customer success, consulting, post-sales technical account management, or similar roles, with experience in cybersecurity
Proven experience building and executing customer engagement programs in an evolving organization.
Strong consulting and project management skills, with a track record of acting as a trusted advisor to drive business value.
Experience managing escalations, balancing customer expectations, and negotiating successful resolutions.
Highly data-driven, with a focus on metrics, process adherence, and continuous improvement.
Ability to drive consistent engagement processes across a portfolio of customers.
Excellent communication and interpersonal skills to build relationships with technical and non-technical stakeholders.
Team player with high integrity, accountability, and a customer-first mindset.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $110,800 - $179,200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
These jobs might be a good fit