Tech Support Tier - Team Lead jobs in Israel

Your expertise will transform our infrastructure and deployment. You'll design scalable cloud architectures to accelerate innovation, champion a world-class DevOps culture to empower developers, and build the foundation for our future growth.

• Strategic Impact: A direct line of sight between your work and key business outcomes, with influence on strategic technical decisions across the entire business unit.

• Technical Leadership: Shape the future of our infrastructure and own the architectural roadmap for our cloud and deployment ecosystem.

• Innovation Playground: Experiment with emerging technologies and implement solutions at scale in a collaborative, forward-thinking environment.

• Technology Breadth: Work across the full DevOps spectrum – from Infrastructure as Code and Kubernetes to DataOps and developer productivity tools.
• Growth Trajectory: A clear path for career advancement as you demonstrate success and grow your leadership scope.

• Lead Technical Strategy: Define the technical vision and roadmap for our DevOps and Production Engineering capabilities, aligning multiple teams around common patterns, tools, and practices.
• Design Cloud-Native Solutions: Architect and implement secure, scalable cloud infrastructure using Kubernetes, IaC, and other modern frameworks to power our growing technology ecosystem.
• Accelerate Developer Experience: Spearhead improvements to our CI/CD pipelines, developer portals, and internal platforms to empower engineering teams to ship higher-quality software, faster.
• Optimize Data Infrastructure: Engineer and support robust platforms for our data-intensive workloads, ensuring the performance, reliability, and cost-effectiveness of systems leveraging technologies like Kafka.
• Drive DevOps Transformation: Mentor team members, lead the Production Engineering & DevOps Infra function, and collaborate with fellow R&D leaders to champion modern practices across the organization.

• Cloud Platform Expertise: Deep hands-on experience with AWS/Azure/GCP services, Kubernetes cluster management, and implementing secure, scalable cloud infrastructure architectures.
• Infrastructure as Code Mastery: Proven ability to design and implement infrastructure automation using tools like Terraform, CloudFormation, or Pulumi at enterprise scale.
• CI/CD & GitOps Expertise: Demonstrated success building and optimizing continuous integration and delivery pipelines using modern tools (e.g., GitHub Actions, Jenkins, ArgoCD).
• Data Infrastructure Knowledge: Experience designing and implementing infrastructure for data-intensive workloads, including data processing pipelines (Kafka), storage solutions, and observability systems.
• Database Expertise: Deep knowledge of relational databases (e.g., MySQL, SingleStore, PostgreSQL), including performance tuning and scalability best practices.

• Experience with big data processing applications using Spark.
• Knowledge of Machine Learning platforms such as Ray or Seldon Core.
• Proficiency in a scripting language like Python or Go for automation.
• Familiarity with DevSecOps practices and automated security tooling.
• Experience with cloud cost management and FinOps principles.

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Lead and grow an Android development team: You'll guide, mentor, and manage one of our Android development teams, building a strong culture of teamwork and constant improvement.
• Drive architectural design: You'll lead the design and development of complex features, making sure the team produces clean, scalable, and high-quality code.
• Oversee the full development cycle: This means you'll be in charge of the team's Android development efforts from start to finish, including design, actual coding, testing, and getting the product out to users.
• Work closely with other teams: You'll team up with product managers, architects, DevOps, BI Engineers, and business teams to plan and carry out our clear product roadmap.
• Ensure code quality: You'll regularly review code, giving helpful feedback to ensure our team sticks to best practices and high standards.
• Keep us at the cutting edge: You'll stay on top of the newest trends in Android development, guiding the team to use innovative solutions and best practices that make our product better and our work more efficient.
• Manage project delivery: You'll handle project schedules, resources, and priorities to make sure we hit our product milestones on time.
• Boost communication: You'll make sure information and knowledge are shared effectively within your team and with other departments.

• 4+ years of experience building Android apps with Kotlin.
• Experience leading Android developers, as a manager or a technical lead — a strong advantage.
• Strong problem-solving skills and the ability to think analytically.
• A deep understanding of Object-Oriented Programming (OOP) concepts and design principles.
• Familiarity with Google's design principles and interface guidelines.
• Hands-on experience with multithreading, mobile memory management, and working with RESTful APIs.
• A solid grasp of Jetpack components like ViewModel, Room, Coroutines, and WorkManager.

• Experience with system apps
• Working experience with Dependency Injection
• Experience with testing frameworks and best practices

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

We’re looking for a

What You’ll Do

• Lead end-to-end design — from concept to launch — across Artlist’s digital ecosystem.
• Create AI-powered experiences that inspire and empower creators.
• Collaborate cross-functionally to deliver cohesive, high-impact experiences.
• Develop and maintain the design system for consistency, accessibility, and brand alignment.
• Mentor designers and foster a culture of innovation and excellence.
• Use research and data to inform decisions and improve experiences.

• 6–10+ years of experience designing digital products, creative tools, or SaaS platforms.
• Expertise in UX, visual design, and systems thinking with attention to detail.
• Strong communication and collaboration skills across teams.
• Masters fast-moving, experimental, and innovative environments.
• Passion for creativity, storytelling, and AI in design.
• Fluent English at a very high level

Company Overview:

Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite’s digital forensic and investigative solutions—available via cloud, on-premises and hybrid deployments—to close cases faster and safeguard communities. To learn more, visit us at , and find us on social media @Cellebrite.

Position Overview:

As an IT & IS Tier 2 Support Specialist, you will provide enterprise-level technical support.

Key Responsibilities:

• Ongoing support for IT services via tickets, walk-ins, telephone, and remote sessions.
• Services supported:

- Windows, Linux, and MAC OS Endpoints: Laptops, desktops, Virtual Machines.

- Office 365,Intune, Active Directory, Okta.

- Network printers and printers server IP telephony, and conferencing equipment.

• Deep troubleshooting of hardware and software issues.
• Research, diagnose, troubleshoot, and identify solutions to end-user issues.
• Follow standard procedures for escalation of unresolved issues.
• On/Offboarding of employees and changes throughout their lifecycle.
• Supporting large company events remotely through Teams and in-person
• Conference Rooms: Troubleshooting and configuration.

• Based on-site in our Petach Tikva office in Israel, with the ability to arrive at the office every day.
• Service-oriented, self-motivated, and a team player.
• Willing to support users in standby/shifts globally.
• Excellent written and verbal communication skills in English and Hebrew.
• Willingness to learn new IT areas and aspects.
• ·Minimum 1 year of experience working as an IT Helpdesk or Technician team, installing,
• Windows 10/11 workstations: Deploying and supporting Windows endpoints.
• MAC OS: Deploying and supporting Windows endpoints.
• Active Directory: Users, computers, and group management.
• Virtual environment: creating and supporting Virtual Machines and Virtual Desktop Interface
• Basic knowledge & troubleshooting of computer hardware.
• Knowledge and experience with SAAS services: Office 365, Exchange, SharePoint.

Advantages:

Knowledge and experience
:

• Linux OS.
• PowerShell.
• Windows Servers.
• DNS, DHCP.
• Jira and Confluence
• Intune
• Microsoft Entra
• Microsoft Azure

Unify online/offline for features: Drive Flink adoption and patterns that keep features consistent and low-latency for experimentation and production.

Make self-serve real: Build golden paths, templates, and guardrails so product/analytics/DS engineers can move fast safely.

Run multi-tenant compute efficiently: EMR on EKS powered by Karpenter on Spot instances; right-size Trino/Spark/Druid for performance and cost.

Cross-cloud interoperability: BigQuery + BigLake/Iceberg interop where it makes sense (analytics, experimentation, partnership).

• Leading a senior Data Platform team: setting clear objectives, unblocking execution, and raising the engineering bar.
• Owning SLOs, on-call, incident response, and postmortems for core data services.
• Designing and operating EMR on EKS capacity profiles, autoscaling policies, and multi-tenant isolation.
• Tuning Trino (memory/spill, CBO, catalogs), Spark/Structured Streaming jobs, and Druid ingestion/compaction for sub-second analytics.
• Extending Flink patterns for the feature platform (state backends, checkpointing, watermarks, backfills).
• Driving FinOps work: CUR-based attribution, S3 Inventory-driven retention/compaction, Reservations/Savings Plans strategy, OpenCost visibility.
• Partnering with product engineering, analytics, and data science & ML engineers on roadmap, schema evolution, and data product SLAs.
• Leveling up observability (Prometheus/VictoriaMetrics/Grafana), data quality checks, and platform self-service tooling.

• 2+ years leading engineers (team lead or manager) building/operating large-scale data platforms; 5+ years total in Data Infrastructure/DataOps roles.
• Proven ownership of cloud-native data platforms on AWS: S3, EMR (preferably EMR on EKS), IAM, Glue/Data Catalog, Athena.
• Production experience with Apache Iceberg (schema evolution, compaction, retention, metadata ops) and columnar formats (Parquet/Avro).
• Hands-on depth in at least two of: Trino/Presto, Apache Spark/Structured Streaming, Apache Druid, Apache Flink.
• Strong conceptual understanding of Kubernetes (EKS), including autoscaling, isolation, quotas, and observability
• Strong SQL skills and extensive experience with performance tuning, with solid proficiency in Python/Java.
• Solid understanding of Kafka concepts, hands-on experience is a plus
• Experience running on-call for data platforms and driving measurable SLO-based improvements.

• Experience building feature platforms (feature definitions, materialization, serving, and online/offline consistency).
• Airflow (or similar) at scale; Argo experience is a plus.
• Familiarity with BigQuery (and ideally BigLake/Iceberg interop) and operational DBs like Aurora MySQL.
• Experience with Clickhouse / Snowflake / Databricks / Starrocks.
• FinOps background (cost attribution/showback, Spot strategies).
• Data quality, lineage, and cataloging practices in large orgs.
• IaC (Terraform/CloudFormation)

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Provide technical support for both macOS and Windows computers.
• Work according to SLA’s and company IT policies.
• Manage your own ticket queue in our ticketing system.
• Maintain and update our knowledge base and internal IT resources.
• Deliver excellent customer support to employees worldwide.

• Strong problem-solving skills with technical issues and ability to learn new technologies.
• Hands-on experience with storage management.
• Familiarity with ITIL practices (certification is a plus).
• Ability to work with and manage IT ticketing systems.
• Proficiency in both oral and written communication (English & Hebrew).
• Experience working with both macOS and Windows environments.
• A strong “can do” attitude.

• Experience supporting meeting rooms and Zoom conference rooms.
• Advanced knowledge of ticketing systems and workflows.
• Additional IT certifications (e.g., Microsoft, Apple, Cisco).

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.