As a Knowledge Base Writer, you will:

• Produce well-written content for the Wix Knowledge Base, including how-to articles, tutorials and feature requests.
• Collaborate with other internal stakeholders to produce quality content and identify documentation requirements.
• Analyze content efficiency by looking at user satisfaction and ticket reduction.
• Ensure that help content has all of the correct and accurate information.
• Deliver under tight deadlines with minimal revisions.

Responsibilities

Requirements