דרושים Hysolate-help Desk Support ב-Israel

For tech professionals looking to advance their career, exPoint has an exciting opportunity at the Hysolate Help Desk Support role available in Israel. Working as a Hysolate Support Professional, you will be the front line of support for customers using our Hysolate product. You will answer customer inquiries, troubleshoot technical issues, and provide solutions to customer concerns. You will need to demonstrate exceptional customer service skills, problem solving abilities, and the ability to work in a fast-paced environment. In addition to providing technical support, you will have the opportunity to evaluate customer feedback and suggest product advancements. Your role will also be responsible for ensuring customer satisfaction by responding promptly and efficiently to customer inquiries. You must have experience with Windows and/or Linux-based Operating Systems, as well as cloud computing and virtualization software. A technical certification and/or Bachelor's degree in Computer Science or a related field is preferred. You will have the opportunity to join a growing team of professionals and contribute to the development of our innovative tech product. This is a great opportunity to stay up to date with the latest trends in the industry and to gain exposure to the international market. With this role, you can expect to receive competitive compensation, flexible working hours, and a generous vacation package. Apply now to take advantage of this amazing opportunity!