Head Payments Wix Customer Care jobs in Israel

Description

Get the tools to grow globally at . Follow: , , ,

Responsibilities

Provide IT support to users across multi-region environments and global teams.
Manage users and permissions for cloud-based products.
Deploy, support, and master the latest technologies.
Handle onboarding and offboarding processes.
Manage company computers and peripheral equipment.
Administer and maintain business applications and systems.

Requirements

Minimum 2 years of experience as a Helpdesk Specialist in a cloud-based environment.
Hands-on experience with Apple device MDM solutions such as Jamf, JumpCloud, or Kandji.
Hands-on experience with Google Workspace (G Suite).
Service-oriented, patient, and able to work independently.
Fast learner with a proactive attitude.
Solid understanding of computer systems, with experience installing and maintaining peripheral equipment.
Knowledge of Atlassian products – an advantage.
Basic scripting skills (PowerShell, Bash, or Python) – an advantage.
Fluent in English.
Good understanding of cloud environments – an advantage.

Lead, mentor, and manage a multidisciplinary team of game designers, UI artists, and level designers. Own the creative vision and gameplay experience across all game projects. Translate high-level business goals...

These jobs might be a good fit

MoonActive Delivery Manager Israel, Tel Aviv District, Tel Aviv-Yafo

Kaltura Delivery Manager Israel, Tel-Aviv District

MoonActive Delivery Manager Russian Speaker Israel, Tel Aviv District, Tel Aviv-Yafo

Applied Materials SW Product Delivery Manager Israel, Center District, Rishon LeZion

22.11.2025

Unity Head Game Design Israel, Tel-Aviv District, Tel-Aviv

What you'll be doing

Lead, mentor, and manage a multidisciplinary team of game designers, UI artists, and level designers.
Own the creative vision and gameplay experience across all game projects.
Translate high-level business goals into innovative, data-driven game design strategies.
Guide the development of game mechanics, systems, level progression, economy, and player engagement loops.
Ensure design consistency, high quality, and player-centric thinking throughout development.
Collaborate cross-functionally with engineering, art, product, and monetization teams.
Stay ahead of market trends, genres, and competitor analysis to drive innovation.

What we're looking for

5+ years of experience managing game design teams.
Strong background in game design, gameplay mechanics, and level design.
Proven track record of designing and delivering commercially successful games.
Deep understanding of player psychology, engagement metrics, and game economy.
Excellent leadership, mentoring, and communication skills.
Business-oriented mindset with the ability to balance creativity with strategic goals.
Experience working in multi-disciplinary teams with artists, developers, and product owners.
Passion for games and a deep knowledge of multiple game genres and platforms.

Additional information

Relocation support is not available for this position.
Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software. Minimum of 3 years experience...

These jobs might be a good fit

21.11.2025

MDB

MongoDB Senior Customer Success Manager Israel, Tel Aviv District, Tel Aviv-Yafo

As an ideal candidate, you will have:

Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
Experience designing with scalable and highly available distributed systems in the cloud and on-prem
Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
A Bachelor’s degree or equivalent work experience

You may also have:

Experience selling databases and/or deploying applications with any of the major cloud providers
Experience with database programming and data models
Experience in data engineering or AI/ML projects
Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
A MongoDB Certification
A Cloud Provider Certification

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
Customer Advising and Value Articulation: Guide customers on architecture patterns and optimization strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery

Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies

Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design

Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills

Effective Communication: Master presentations, demonstrations, and whiteboarding
Client Interaction: Develop strategies for discovery and objection handling

Industry Insights

Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

These jobs might be a good fit

Lead a high-performing offensive security team specializing in red teaming, threat emulation, advanced adversary simulation, and vulnerability research. Mentor and grow team members, fostering a culture of continuous learning, innovation,...

EY Head Offensive Security & Innovation Israel, Tel Aviv District, Tel Aviv-Yafo

Responsibilities:

Lead a high-performing offensive security team specializing in red teaming, threat emulation, advanced adversary simulation, and vulnerability research.
Mentor and grow team members, fostering a culture of continuous learning, innovation, and operational excellence.
Promote a culture of innovation, encouraging curiosity and technical excellence within the team.
Translate technical discoveries into operational insights that enhance offensive engagements and deliver clear value to clients
Collaborate cross-functionally with EY's cyber offensive and defensive teams
Develop and maintain internal tools and methodologies that enhance offensive capabilities, automation, and reporting accuracy.
Design and execute tailored offensive engagements, including full-scope red team operations, assumed breach scenarios, and social engineering campaigns.

Requirements:

5 + years of hands-on experience in offensive security operations (e.g., red teaming, exploitation, adversary simulation)
2+ years of experience leading technical teams or complex offensive security projects
Proven expertise in advanced attack techniques, including privilege escalation, lateral movement, evasion, and persistence
Strong background in vulnerability research, exploit development, or reverse engineering
Strong developing and automation skills
Familiarity with EDR, SIEM, and modern detection mechanisms – and how to bypass them
Strong ability to translate complex technical findings into clear, actionable business insights
Experience in client-facing roles, including presentations to senior stakeholders
Excellent written and spoken English communication skills

These jobs might be a good fit

Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance. Support onboarding activities for new customers. Monitor incoming communication from customers...

Palo Alto Customer Focus Analyst – Weekend Shifter Unit Israel, Tel Aviv District, Tel Aviv-Yafo

Job Summary

You’ll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction.

Key Responsibilities

Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance
Support onboarding activities for new customers
Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations
Collaborate with MDR analysts to ensure the customer’s technical questions about incidents or threats are fully addressed
Own the customer communication lifecycle during ongoing incidents — ensure timely updates, clarity, and alignment on next steps
Help drive consistency and quality in how incidents and threat intelligence are communicated externally
Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team

Preferred Qualifications

1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support — must, Tier 1/2 SOC analyst experience
Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR
Strong customer communication skills — verbal and written — with the ability to explain complex technical details clearly
Experience reviewing, drafting, or presenting incident reports and security findings
Familiarity with Cortex XDR or Cortex XSOAR
Experience onboarding new security services or clients

This role includes participation in our weekend coverage rotation supporting global MDR operations:

3 weekends per month Tuesday - Saturday schedule)
1 week per month with a Monday– Friday schedule
May require evening and night shifts aligned to operational needs

All your information will be kept confidential according to EEO guidelines.

These jobs might be a good fit

Excellent verbal and written communication skills (Hebrew). Strong problem-solving and critical-thinking abilities. Willing to work various shifts, including nights, weekends, and holidays. Ability to multitask and prioritize tasks effectively. Strong...

Gett Customer Service Representative Israel, Tel Aviv District, Tel Aviv-Yafo

Job Description

As a Customer Experience Representative, you will be our customers' primary point of contact, providing exceptional support.

You will work in a 24/7 customer service center, ensuring seamless support around the clock.

Requirements

Excellent verbal and written communication skills (Hebrew)
Strong problem-solving and critical-thinking abilities
Willing to work various shifts, including nights, weekends, and holidays.
Ability to multitask and prioritize tasks effectively
Strong attention to detail and accuracy

These jobs might be a good fit

Respond to customer inquiries via phone, email, and chat, providing support on products, services, accounts, and transactions. Research and resolve customer concerns accurately, proactively addressing potential future issues to minimize...

PayPal Hebrew Speaking Customer Service Agent Israel, Tel Aviv District, Tel Aviv-Yafo

Essential Responsibilities:

Respond to customer inquiries via phone, email, and chat, providing support on products, services, accounts, and transactions.
Research and resolve customer concerns accurately, proactively addressing potential future issues to minimize recontacts.
Provide guidance on PayPal products, features, and services to enhance customer satisfaction and drive long-term value.
Maintain account confidentiality, ensuring customer privacy and security in all interactions.
Recommend solutions and alternatives that align with customer needs and business objectives.
Escalate issues when necessary and relay customer feedback on product improvements and policy enhancements.
Continuously develop knowledge of PayPal’s business, features, and services, contributing feedback to improve processes and tools.

Expected Qualifications:

1 year of relevant experience

Core Competencies for Virtual Representative, Customer Care

Fluency in both Hebrew & English is required.
Minimum of 1 year of relevant work experience in a customer-facing role (remote experience preferred).
Technical Proficiency:Tech savvy, comfortable navigating multiple systems/tools simultaneously, fluent in Microsoft Office, able to self-troubleshoot basic tech challenges in real time.
Communication Skills:Communicates clearly and simply, both in writing and speaking. Speaks with confidence, adapts tone to the customer, and actively listens to capture the full picture.
Customer-Centric Mindset:Demonstrates empathy, patience, and professionalism — even in stressful situations. Builds rapport quickly and strives for first-contact resolution and high satisfaction.
Resilience:Remains calm under pressure, handles challenging interactions with professionalism, and continues to deliver top-notch support.
Feedback & Learning:Eager to learn, open to continuous feedback, and quick to adapt to new processes or systems.
Accuracy & Detail Orientation:Works carefully in tools and systems, ensuring reliable records and consistent quality.
Reliability:Respects schedules, meets commitments, and supports teammates by being dependable and accountable.
Collaboration in a Remote Team:Proactively communicates with team leads and peers, shares updates, flags issues, and engages positively in virtual meetings and discussions.
Time Management & Prioritization:Manages workload, breaks, and schedule efficiently, prioritizing tasks based on urgency and impact.
Problem-Solving & Critical Thinking:Analyzes issues, applies sound judgment, escalates appropriately, and stays flexible when things change.
Decision-Making:Acts confidently within policy guidelines, balancing customer satisfaction with operational efficiency.
Adaptability:Adjusts quickly to shifting priorities or new procedures, stays solution-focused, and maintains professionalism in high-volume periods.
Ethics & Integrity:

Our Benefits:

Any general requests for consideration of your skills, please

RapydManager Customer Delivery

These jobs might be a good fit

1 2 3 4 5 6

Israel

841115783

23.11.2025

Description:

Description

Get the tools to grow globally at . Follow: , , ,

Responsibilities

Provide IT support to users across multi-region environments and global teams.
Manage users and permissions for cloud-based products.
Deploy, support, and master the latest technologies.
Handle onboarding and offboarding processes.
Manage company computers and peripheral equipment.
Administer and maintain business applications and systems.

Requirements

Minimum 2 years of experience as a Helpdesk Specialist in a cloud-based environment.
Hands-on experience with Apple device MDM solutions such as Jamf, JumpCloud, or Kandji.
Hands-on experience with Google Workspace (G Suite).
Service-oriented, patient, and able to work independently.
Fast learner with a proactive attitude.
Solid understanding of computer systems, with experience installing and maintaining peripheral equipment.
Knowledge of Atlassian products – an advantage.
Basic scripting skills (PowerShell, Bash, or Python) – an advantage.
Fluent in English.
Good understanding of cloud environments – an advantage.