Global Process Owner -supply Chain jobs in Israel

Essential Responsibilities:

• Lead sensitive and high-risk investigations, including conducting interviews of witnesses
• Conduct deep-dive root cause analyses and identify opportunities to mitigate risk to the company and its customers
• Lead presentations and briefings related to investigative findings and root cause analysis
• Effectively manage a case portfolio with a focus on timely conclusion of end-to-end investigations
• Develop and maintain familiarity with company products and services, and related data
• Build strong relationships with key partners and senior leaders
• Engage and collaborate with internal stakeholders as needed
• Maintain technical proficiency with several investigative tools and techniques, including both internal and external tools
• Shape and execute comprehensive, high-quality end-to-end investigations to identify complex fraud patterns, trends, and typologies impacting the company and its global user community
• Communicate findings concisely, accurately, and clearly to all levels of leadership
• Drive investigations to a timely conclusion following the completion of a comprehensive analysis of information across multiple platforms and jurisdictions
• Conduct deep-dive root cause analyses that consider policy and product opportunities, and clearly and succinctly identify contributing factors

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Essential Responsibilities

• Facilitate fraud incident intake, mitigation, recovery, and resolution while leveraging fraud and business expertise to engage critical teams promptly.
• Manage cross-functional teams to drive accountability and ensure effective handling of fraud incidents, escalating as needed.
• Analyze complex fraud events to identify broader policy and product gaps, critically evaluating remediation efforts and root causes.
• Lead risk-focused conversations and influence priorities to ensure resilient and holistic solutions are implemented to address weakness and root causes, including driving implementation of new controls and other changes.
• Deliver clear and professional communications, including incident reports and updates to stakeholders across technical and non-technical domains and leaders at all levels.
• Document incident timelines, impact details, and steps taken for mitigation and resolution, ensuring accuracy, completeness, and timeliness.

Preferred Qualifications

• Minimum of 5+ years or equivalent experience in fraud, fraud controls, or fraud oversight domains and/or managing fraudinvestigations/incidents,as well as experience driving cross-functional initiatives.
• Excellent oral and written communication skills, with the ability to communicate effectively across organizational levels and fields.
• Demonstrated ability to remain calm and positive under pressure, multitask, problem-solve, and think creatively.
• Strong collaboration and interpersonal skills, with proven success influencing priorities and driving accountability in diverse team environments.
• Expertise in project management to track progress and manage dependencies, strong organizational and presentation skills.
• Results-oriented with a deep understanding of risk management and decision impacts on business and customers.
• Familiarity with PayPal’s products, features, and workflows preferred.

Our Benefits:

Any general requests for consideration of your skills, please

Work in a fast-paced call center environment and make outbound retention calls to existing clients who ask to quit and/or downgrade services on their account.

• Receive inbound retention requests from current clients or initiate proactive calls to clients with low usage, all in a high-intensity call center environment.
• Initiate calls to clients with past due fees in order to collect payment.
• Resolve drivers’ complaints / concerns through active listening, empathy and professionalism.
• Utilize proactive retention skills to turn requests for service termination or downgrades into engagement by identifying drivers’ needs.
• Increase drivers’ engagement and use.
• Identify and report systematic problems that could have negative impact on clients’ experience.
• Lead processes and projects in order to generate solutions to reduce client dissatisfaction.

• Minimum of 1-2 years of experience in a Call Center sales environment.
• Excellent computer skills, experience working with SAP and / or Sales Force.
• Experience in working in a goal-oriented environment.
• Strong oral communication skills.
• Excellent interpersonal skills to work effectively with teams throughout the organization.
• Ability to gain trust and confidence with clients.
• Ability to work independently.

• Bachelor's degree in Electrical Engineering or equivalent practical experience.
• 8 years of experience with creating and using verification components and environments in standard verification methodology.
• Experience verifying digital logic at RTL level using SystemVerilog or Specman/E for FPGAs or ASICs.
  

• Master's degree or PhD in Electrical Engineering.
• Experience with verification techniques, and the full verification life cycle.
• Experience with performance verification of ASICs and ASIC components.
• Experience with ASIC standard interfaces and memory system architecture.
• Experience in 4 or more SOC cycles.