Director Customer Success jobs in Israel

If you’re a motivated and passionate individual looking for a Director of Customer Success role in Israel, then look no further than Expoint. Our platform is designed specifically for the tech industry, making it the perfect match for your career path. As the Director of Customer Success, your primary role is to ensure our customers have the best user experience possible with our products and services. You will ensure that all customer expectations and goals are met, while acting as a liaison between the customer and our organization. On a day-to-day basis, you will be responsible for leading the customer success team and identifying and implementing strategies for a superior customer experience. Specific job duties include designing and executing strategies around customer onboarding, product lifecycle, customer relationship management, user/product adoption, customer development, customer support, and customer retention. You will work closely with members from the sales, marketing, and product teams to ensure customer alignment with our offerings. Success in this role requires a knowledge of the customer service landscape, a passion for providing superior customer service, and the ability to quickly identify and resolve customer problems. You should also possess strong communication skills, both oral and written, and the ability to manage customer satisfaction projects in a fast-paced environment. With Expoint, you can develop your career in the tech industry and help us provide exceptional customer success. Join our team and make a difference in the customer experience.