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Customer Success Manager – French Speaker High Tech Jobs

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P
Panaya

Customer Success Manager – French Speaker

Customer Success Manager – French Speaker

Israel

29.11.2021
P
Panaya

Customer Success Manager – Spanish Speaker

Customer Success Manager – Spanish Speaker

Israel

29.11.2021
O
Orcaai

Customer Success Manager

Customer Success Manager

Israel, Tel Aviv

29.11.2021
P
Perion

Customer Success Manager

Customer Success Manager

Israel

29.11.2021
S
Seebo

Customer Success Manager

Customer Success Manager

Israel, Tel Aviv

30.11.2021
S
Storemaven

Customer Success Manager

Customer Success Manager

Israel, Tel Aviv

25.11.2021
P
Panaya

Customer Success Manager

Customer Success Manager

Israel

29.11.2021
T8
Team8

Noogata-Customer Success Manager

Noogata-Customer Success Manager

Israel, Tel Aviv

28.11.2021
C
Cloudinary

Technical Customer Success Manager

Technical Customer Success Manager

Israel

21.11.2021
O
Orcaai

Senior Customer Success Manager

Senior Customer Success Manager

Israel, Tel Aviv

29.11.2021
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Panaya

Customer Success Manager – French Speaker

Israel
Details

Key Responsibilities:

  • Accountability for ongoing value delivered a successful implementation
  • Customer key point of contact for all technical aspects including on-boarding, methodology consultancy and best practices
  • Be the Trusted advisor of the Customer, building strong and lasting relationships with stakeholders on the customer side at various levels
  • Act as the voice of customers within the company
  • Actively lead renewal activities
  • Proactively drive projects with customers and/or internally

Required Qualifications & Skills

  • At least 1 year of experience as a Customer Success or technical account manager for enterprise software or project manager preferably in a SaaS Ecosystem.
  • Excellent verbal and written skills with strong communication, presentation, and interpersonal skills with proven experience in a direct client-facing role – Must.
  • Ability to handle high-pace sales processes and management of multiple customer accounts
  • Experience in SAP (preferred) or Oracle software – Must
  • Customer service and technical support abilities, strong analytical and problem-solving skills, a high level of professionalism, the ability to multi-task, strong attention to detail, and self-motivation.
  • Business orientation and analytical thinking.
  • The ability to work in a dynamic, cross-functional, team-based environment.
  • Ability to communicate and manage Processes with C level and procurement.
  • Native French – Must
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