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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Your Experience
BS in Computer Science, equivalent knowledge, or equivalent military experience
All your information will be kept confidential according to EEO guidelines.
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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Ensure customers maximize their return on investment by guiding onboarding, driving adoption, and fostering satisfaction and advocacy.
Ensure customers are measurably satisfied with the service and proactively communicate refresh needs and available options.
Build trusted advisor relationships with customer stakeholders, executive sponsors, and partners to maximize adoption and business value.
Serve as the first line of defense in customer support, coordinating with engineering teams for timely resolution of issues and becoming a Subject Matter Expert over time.
Maintain ongoing communication with customers regarding service offerings, updates, events, and act as the primary point of contact for feedback.
Advocate for customers internally to influence product roadmap, service improvements, and best practices.
Ensure continual communication with customers on Unit 42 messaging, current and offerings updates, events, main points contact within Unit 42, and touchpoint for all feedback from our customers
Manage performance metrics including CSAT, renewal rate, referenceability, adoption, consumption, and customer engagement. Identify renewal risks and work with internal teams to remediate.
Your Experience
4+ years of relevant experience in customer success, consulting, post-sales technical account management, or similar roles, with experience in cybersecurity
Proven experience building and executing customer engagement programs in an evolving organization.
Strong consulting and project management skills, with a track record of acting as a trusted advisor to drive business value.
Experience managing escalations, balancing customer expectations, and negotiating successful resolutions.
Highly data-driven, with a focus on metrics, process adherence, and continuous improvement.
Ability to drive consistent engagement processes across a portfolio of customers.
Excellent communication and interpersonal skills to build relationships with technical and non-technical stakeholders.
Team player with high integrity, accountability, and a customer-first mindset.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $110,800 - $179,200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
These jobs might be a good fit

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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Career
We are looking for a Senior Principal C++ Engineer for our Tel Aviv R&D center.
More information about Endpoint Protection products can be found .
Your Impact
Create or take over features from design, through development all the way to deployment and support in customer environments
Lead Integration with colleagues on new APIs and flows inside the team and with teams from other teams and groups
Research complex issues from the field and provide creative solutions
Serve as a leading individual in a very strong team professionally and personally. We’re looking for someone who not only delivers his own work but improves that of those around them
Find space for growth to push the entire team or group forward - New projects, changing processes or improving existing tools
Your Experience
8+ years of experience developing in modern C++
Rich experience building and owning various software projects with the ability to contribute across the software development lifecycle
Experience with multi-threaded and multi-process development with a focus on performance
Positive ‘can-do’ mindset, able to work independently and within a team
Computer Science B.Sc. or equivalent education
Experience with operating systems API - an advantage
Experience in the cybersecurity space - an advantage
Experience in security challenges in cloud environments including but not limited to - Posture, Kubernetes, various cloud providers and orchestration frameworks - an advantage
All your information will be kept confidential according to EEO guidelines.
These jobs might be a good fit

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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Career
We are seeking development-heavy Site Reliability Engineers (SREs) who are passionate about bringing new ideas to all facets of DevOps and operational excellence within our Internet security infrastructure product portfolio. This key role requires strong technical expertise to design, build, maintain, and scale production services and server farms, with an emphasis on applying development skills to automate and optimize complex infrastructures for large-scale global product deployments across multiple cloud platforms. As an SRE, you will take end-to-end ownership of your focus areas, driven to solve problems at every level of the stack, and participate in all phases of the product lifecycle—from initial design and development through testing and deployment—while collaborating seamlessly with multi-functional teams, including developers, product managers, and QA, to achieve a common operational goal.
Your Impact
Build Terraform to deploy infrastructures and services to multiple cloud platforms.
Build automation for provisioning and operating infrastructure at a massive scale using Python or Go code
Work with Dev/QA teams to build pipelines and automation for delivering and deploying applications to production
Build observation (logging, metrics, alerting) systems to make sure system works well.
Design and implement the infrastructure to ensure applications align with infrastructure requirements, focusing on scalability and reliability
Collaborate with PMs to deliver compliances (SOC2, Fedramp, IL5) and establish a vision for continuous improvement.
On-call Support and Incident Resolution
Participate in occasional on-call rotations to support the infrastructure
Investigate incidents, formulate hypotheses, and identify root causes to solve issues promptly
Write postmortem reviews and provide remediation recommendations
Your Experience
Bachelor's or higher degree in Computer Science, Engineering, or related field or equivalent military experience required
3+ years of experience in DevOps, SRE, or related roles.
Cloud Experiences: GCP/AWS/OCI/Azure.
Container Docker, Kubernetes operational experiences.
Knowledge of TCP/IP, DNS, HTTP, GRPC
Proven experience in designing, implementing, and maintaining scalable and reliable infrastructure
Strong proficiency in automation scripting and infrastructure as code (IaC)
Excellent problem-solving skills and the ability to troubleshoot complex issues
Effective communication skills, both written and verbal
Experience working in collaborative, cross-functional environments
Python/Go programming
Additional Requirements
Availability for occasional on-call support
Willingness to engage with customers directly and represent the technical aspects of the product
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
These jobs might be a good fit

Share
Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Your Experience
All your information will be kept confidential according to EEO guidelines.
These jobs might be a good fit

Share
Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Drive the development of sophisticated, AI-powered features end-to-end, from ideation and technical design to seamless deployment in production.
Architect and implement hyper-scalable solutions on GCP capable of supporting thousands of developers, ensuring enterprise-grade quality and reliability.
Obsess over the developer experience, passionately enhancing the user experience (UX) of the product's features to create an intuitive and powerful tool.
Your Experience
6+ years of experience working as a Backend Developer
Proven expertise in AI Vibe Coding and a strong interest in developing AI-driven developer tools.
Strong proficiency in one or more of the following languages: Python, Golang, TypeScript, or .NET.
Experience building and maintaining live, high-scale cloud production systems, preferably on a major cloud provider like GCP.
A strong technical background; independent and self-motivated, with excellent problem-solving skills.
A deep passion for enhancing the developer experience.
An Advantage:
Experience in developing IDE plugins.
Experience in developing systems with LLM integration
Experience with Security products
Bachelor's degree or equivalent military experience
We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.
All your information will be kept confidential according to EEO guidelines.
These jobs might be a good fit

Share
Being the cybersecurity partner of choice, protecting our digital way of life.
Your Career
More information about the Enterprise Browser can be found .
Your Impact
Your Experience
All your information will be kept confidential according to EEO guidelines.
These jobs might be a good fit

Share
Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Your Experience
BS in Computer Science, equivalent knowledge, or equivalent military experience
All your information will be kept confidential according to EEO guidelines.
These jobs might be a good fit